After Effects CS6 - Unknown Exception Popup

Hi!
I am running After Effects CS6 version 11.0.3 on my iMac and, now, whenever I open AE this annoying pop-up window appears and says "After Effects warning: Unknown Exception". I click okay, and everything works fine when I'm working in AE, but the window is getting really annoying and slows me down. I just wanted to know why it says this and what I can do to stop it?
I've attached a screenshot:
Computer Specs:
OS: OS X 10.9
CPU: Intel(R) Core(TM)2 Duo CPU E7600 @ 3.06GHz
RAM: 4096MB
GPU Vendor: ATI Technologies Inc.
GPU: ATI Radeon HD 4670 OpenGL Engine
GPU Driver:
GPU RAM: 256MB
GPU Code: 0
Regards,
Anthony

I just recently purchased the CS 5.5 production premium. I have done the most recent AE 5.1 update. I am running 09 Mac Pro, with Snow Leopard 10.6.8. I do not have any third party effects or codecs. This error has been popping up since the first time I opened AE 5.5.. Hopefully this will help.. Thanks

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After effects error: unknown exception on frame 0 in 3D Camera Tracker. (1) (25 :: 16)

I am getting this error code ( http://prntscr.com/2qbcro ) when i open a project i've been working on recently. When i press ok, everything that was in the project dissapears. I've tryed to open other projects with 3D camera tracker, and they works fine. I've also been trying to re-install after effects, but with no luck...
I haven't been installing any new third party plugins lately.
I tryed to import the actual AE file. It gives me the same error, but it is not starting up a new project, all the files that i've been using in the project is there in the project panel. But none of my compositions is open. When im trying to open them by double clicking on it, it comes up with a new error saying "After effects error: layer does not have a source (26 :: 335)" ( http://prntscr.com/2qdscz ) (Only some of the compositions is giving me this message, all the compositions where i've been using 3D camera tracker in it, is giving me the message) I'm trying to delete all the compositions that is giving me this error message, but when i've deleted some of them, and i'm trying to save the new project, my after effects crashes, and some new weird error messages is popping up, like: http://prntscr.com/2qdtsu & http://prntscr.com/2qdu67. After these messages it automaticly quits out of after effects.
If you could help me out, i would be soo damn happy!

i tryed to explain it in my other text:
I tryed to import the actual AE file. It gives me the same error, but it is not starting up a new project, all the files that i've been using in the project is there in the project panel. But none of my compositions is open. When im trying to open them by double clicking on it, it comes up with a new error saying "After effects error: layer does not have a source (26 :: 335)" ( http://prntscr.com/2qdscz ) (Only some of the compositions is giving me this message, all the compositions where i've been using 3D camera tracker in it, is giving me the message) I'm trying to delete all the compositions that is giving me this error message, but when i've deleted some of them, and i'm trying to save the new project, my after effects crashes, and some new weird error messages is popping up, like: http://prntscr.com/2qdtsu & http://prntscr.com/2qdu67. After these messages it automaticly quits out of after effects.

After Effects Warning - Unknown Exception

After doing a clean install of Lion to a new hard disk, I installed the CS6 Production Bundle.
The only issue I am having is I get this error box when booting up AE...
I went to the Resources folder to see what might be causing a problem and nothing was evident.
Side bar...I also got this when the Coremelt plugins were loading. I removed them from the Common folder and that error didnt show up again when booting AE.
How do I address this problem?

I downloaed the most recent version and installed it. I worked around the 5.5 installation it did by moving the CM folder in Mediacore CS 5.5 to CS6. When beta testing this usually did the trick. Now I get the excpetion for CM on boot up and the Resource exception does not display anymore. The plugs work fine, just not used to seeing this error message even when I was testing CS6. No big deal.

After Effects CS6 Error: Unknown Exception.

I keep getting this error when I open CS6 "After Effects Warning: Unknown Exception". I didn't use AE for like a week and while starting it up for work I had to complete the errors started...
Pressing ok gets me to "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" and then it closes with "After Effects can not continue: unexpected error during application startup".
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Im running Windows 7, 64-Bit. Using a High-End workstation(WS-X6) from "Workstation Specialists", so I don't think its a Hardware/OS issue.
Cleared preferences.
Did a reinstall from the disk.
Used CCleaner Pro.
Used the Adobe cleaner tool.
Google the Error, went to all pages with the same error.
I looked at every reply concering this error on this forum.
Downloaded a new trial.
Nothing works. Now obviously a reformat would do it but I got tons of stuffs on this machine and I'm not gonna reinstall it just now. I'm using nuke for the moment but would like my AE back.
Screenshots - Pretty sure this has something to do with my Mediacore but I don't know what as the disk reinstall should have fixed it. Even downloaded a new trial version, same thing.
Screencap GIF
Hope someone here knows how to fix this without any reformat. Thanks in advance.

Well that would be associated with *Visual C++ and I don't think I'm missing anything as I run photoshop also and it runs fine, not affected by the error here. Forgot to mention that I also was running premiere but when the errors with AE started premiere just stopped, would load for 1 second and then close. Somehow they're related. Also, when I run dynamiclinkserver and run AE it clings at Initializing mediacore and when I terminate the process it gives me the error again, gonna check the event viewer and get back to you.
"This error occurs when your application indirectly calls a pure virtual member function in a context where a call to the function is not valid. In most cases, the compiler detects this and reports the error when building the application. But depending on how your code is written, sometimes the problem is detected only at run-time. "

Adobe After Effects CS6 ERRORE

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6

When I open adobe after effects cs6 Trial tells me "-After Effects Warning: Unknown Exception" I press ok it seems emi "After effects: AEGP Plugin AEDynamicLinkServer Plugin: Unknown error in Adobe Dynamic Link" I do ok and I get the message twice After that start I press ok and I get "After Effects can not continue: unexpected error during application startup" OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz OS: Windows 7 64bit -Ram: 5,9- Processore: intel core i3 3.2Ghz I tried to run it as admin and it does not work. I tried turning off firewall and even leaves. Updating the graphics driver says that I do not need. I delete preferences

I would try uninstalling and reinstalling the trial and if it happens again...
Submit bugs to http://www.adobe.com/go/wish . More on how to give feedback: http://bit.ly/93d6NF

After Effects CS6 won't open: "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled."

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Thanks.

Does it launch after that error message?
What version of CS6 is it? 11.0.4? If not, try updating to it.
Why not simply reinstall from your original disk or download?

After Effects Error: Unknown Adobe Dynamic Link Exception

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I am not even using any Dynamic link references - just working within AE CS4 in a 1280 x 720 comp and every 10 minutes I get this error:
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Is there a way to disable Dynamic Link in AE CS4 (turn it on and off)? I am not using it therefore do not need it. Anyone know the cause of this error?
Peace.
Joey

Hello, I can confirm Mylenium's point on MP. I checked multiple times with MP on and off. Then I started to check and uncheck the dll space checkbox in combination with MP. Allways the same result: MP lead to the error message when I did a RAM preview. I then removed all scripts from the "scripts" and the "sriptsUI" folders (I have Zorro and the like, too). Same difference. MP was the only factor that had influence on my machine.
I am using a Vista 64bit Quad at home where I tried this. At work I am on a 8core MacPro, with MacOSX 10.5.8. There I did not experience difficulties with MP.
Regards,
Andreas

Unable to launch After Effects CS6[Try] after installing (Stopped Working)

Hi
So after installing. I tried to launch AE, then during initialization or loading, it will prompt a message "Has stopped working".
I was able to install AE CS6 and launch it properly on my laptop but I am having difficulties launching it on my desktop.
Desktop Specs
Laptop Specs
CPU: i5-3570k
GPU:
ASUS Radeon HD 7850
Intel HD 4000
note: Using Lucid Virtu.
Motherboard: Asrock Pro 3 z77
Ram: G.Skill Ripjaw X 8gb dual kit 1600mhz ddr3
Storage:
SSD: OCZ Vertex 4 128gb [OS]
HDD: 1tb Seagate Barracuda 7200rpm
OS: Windows 8 Pro 64-bit with media center
CPU:Intel® Core™2 Solo processor SU3300/SU3500 (3 MB L2 cache, 1.20/1.40 GHz, 800 MHz FSB, 5.50 W), supporting Intel® 64 architecture
GPU:
Mobile Intel® GS45 Express Chipset with integrated 3D graphics, featuring Intel® Graphics Media Accelerator 4500MHD (Intel® GMA 4500MHD) with up to 1759 MB of Intel® Dynamic Video Memory Technology 5.0 (64 MB of dedicated video memory, up to 1695 MB of shared system memory), supporting Microsoft® DirectX® 10
RAM: 3gb of ddr3 1033mhz two module
Storage: 250gb WD Blue 5200 rpm HDD
OS: Windows 7 Ultimate 64-bit
Event Viewer LOG
Event 1
Event 2
Event 3
Event 4
Faulting application name: AfterFX.exe, version: 11.0.0.378, time stamp: 0x4f6d63ab
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x00000000011cb03d
Faulting process ID: 0x478
Faulting application start time: 0x01ce2baea1dc2c6a
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: ee78c1ad-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: QuickTime.qts_unloaded, version: 0.0.0.0, time stamp: 0x50890e53
Exception code: 0xc0000005
Fault offset: 0x6ee2cce9
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: QuickTime.qts
Report ID: e7563660-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e7428280-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: Adobe QT32 Server.exe, version: 6.0.0.0, time stamp: 0x4f6d5e4e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x103c
Faulting application start time: 0x01ce2baea914aa1d
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CS6\Support Files\32\Adobe QT32 Server.exe
Faulting module path: unknown
Report ID: e708bde9-97a1-11e2-bf55-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Here are some workaround/fix I tried to do:
Uninstal and re-install.
Uninstall, clear avery adobe product, remove paths and traces, relaunch, and then re-install.
Same as step 2, with firewall turned off, Anti-virus removed.
Run installation with Administrator rights.
Launch program via Compatibility settines Vista, Vista SP1, Vista SP2, Windows 7
All drivers are updated and reupdated.
Re-installed all GPU drivers.
Refreshed my Wndows 8 OS.
Reformated my Windows 8 OS then Installed AE cs6.
Installed AE on my F drive instead of C [C drive is an SSD and F Drive is an HDD]
I am able to see the AE CS6 splash screen but it will prompt a message "Has Stopped Working".
Other things to take note:
I am able to launch Renderer Machine without any issues.
I am also able to launch other Adobe Products that came along with AE CS6 try version.
Latest Quicktime version is installed.

Hi Todd,
Thanks you for replying.
After updating to 11.0.2, I am still unable to launch AE CS6.
Event LOG
Faulting application name: MsiExec.exe, version: 5.0.9200.16384, time stamp: 0x5010a60b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0xe44
Faulting application start time: 0x01ce2bbe73884a20
Faulting application path: C:\Windows\syswow64\MsiExec.exe
Faulting module path: unknown
Report ID: b15899ff-97b1-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x164
Faulting application start time: 0x01ce2bc0b512cd76
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: f2ea4476-97b3-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xcac
Faulting application start time: 0x01ce2bc0b48fa9b8
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 02e64db6-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: GPUSniffer.exe, version: 0.0.0.0, time stamp: 0x5059906c
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0x8dc
Faulting application start time: 0x01ce2bc0c885d1ca
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\GPUSniffer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 063e499a-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
Faulting application name: AfterFX.exe, version: 11.0.2.12, time stamp: 0x505998cf
Faulting module name: atio6axx.dll, version: 6.14.10.12172, time stamp: 0x51423773
Exception code: 0xc0000005
Fault offset: 0x000000000004f657
Faulting process ID: 0xd70
Faulting application start time: 0x01ce2bc0c86b9768
Faulting application path: F:\Program Files\Adobe\Adobe After Effects CS6\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\SYSTEM32\atio6axx.dll
Report ID: 18b30dc0-97b4-11e2-bf56-bc5ff44842d6
Faulting package full name:
Faulting package-relative application ID:
And here are the error messages that I am getting everytime I try to launch AE.
After Effects error: After Effects crashed previusly attempting to initialize OpenGL. Cosult the manufacturer of your graphics card for a compatiple OpenGL driver.
After Effects error: Crash in progress. Last logged message was:<2640><GPUManager><2> Sniffer Result Code: 1

Problema en after effects CS6

Hola, tengo un problema al iniciar el programa "after effects CS6" :
Cuando se inicia y se carga se detiene en la carpeta "Resources" y aparece una advertencia que dice "Unknown Exception" luego tienes la posivilidad de clikar "ok" y se abre sin ningun problema aparente.
Mi sistema operativo es Mac OS X 10.8
Agradeceria mucho cualquier solucion.Gracias.

You might elicit some more answers by re-posting your question in English. I understand what you are writing, but as a non-Mac user I can't help you with your issues.
Mylenium

After Effects CS6 Crashes Upon Opening

Here is the problem:
I have After Effects CS6, and it and other creative suite programs have been working just fine, until recently. This just started a few days ago after every time I open After Effects to start a project it immediately closes and I receive this screen. I don't even make it to a project panel.
under the view problem details it reads:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.0.378
Application Timestamp: 4f6d63ab
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have tried to "check online for a solution and close the program" but not results come of it.
Potential source of problem : I was uploading a Camera Raw sequence into AE when it decided to stop responding. Upon trying everything to revive the program I had to force quit. Since then the program has been acting funky on me.I was able to open AE successfully twice by right clicking the AE icon in my bar then selecting a specific project from the pop up menu.
But since then, this quick fix no longer works I have uninstalled the program once, then re-installed the program, upon which it worked for 2 days, then stopped working and here I am. My exact steps when trying to open the program are 1. turn the computer on 2. click on the AE icon in my taskbar 3.Error screen
Here are my system specs:
I have done all of the recent updates available
If there is anymore information I need to provide please let me know. There is no other third-party hardware or related items on this computer.
thanks in advance

So I updated After Effects, It all seemed to be working just fine. And then a day ago it started doing the same thing. I have updated everything for the computer and on AE. Any idea how to fix it? If it is the caches, trash, etc.. how do I deal with this problem?
New problem signature reads as follows:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AfterFX.exe
Application Version: 11.0.4.2
Application Timestamp: 52886341
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7c92c
Exception Code: c0000005
Exception Offset: 000000000001022a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: ea97
Additional Information 2: ea97fd9fc4586d82a9317d4715f3d725
Additional Information 3: dd88
Additional Information 4: dd88d2dea5f801ce78614a15e5184439

Adobe After Effects CS6 on PC when starting says...

Adobe After Effects CS6 on PC when starting says "After Effects warning: An unknown Adobe Player Engine error has occurred. Scripting will be disabled." *hits okay* "After Effects error: Crash in progress. Last logged message was: <196> <DynamicLink> <5> G:Adobe After Effects Cs6\Support Files\32\dynamiclinkmanager.exe" After this it doesn't work. PLEASE HELP!

WIthout proper system information and other details nobody can tell you anything. The unusual install location alone could be problematic...
Mylenium

Adobe After Effects CS6 cannot be opened because of a problem

Hi,
Sorry if I'm posting in the wrong place - I can't find sections navigation on these forums.
Running Mac OSX 10.8.5
I tried uninstalling AE CS6 and then reinstalling AE CS6 - same issue happened.
AE was working fine until I tried to open it today. It's probably been a couple weeks since I last used it.
I don't know if I'm able to get any help here. It' just an issue I don't know how to troubleshoot.
Report below.
Process:         After Effects [952]
Path:            /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         11.0 (11.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [226]
User ID:         503
Date/Time:       2014-04-19 13:48:12.009 -0400
OS Version:      Mac OS X 10.8.5 (12F37)
Report Version: 10
Interval Since Last Report:          2714278 sec
Crashes Since Last Report:           40
Per-App Crashes Since Last Report:   4
Anonymous UUID:                      F8624CC6-A1CF-AC8E-8BDA-BD8FD82496A2
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/libcudart.dylib
Referenced from: /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/liboptix.1.dylib
Reason: Incompatible library version: liboptix.1.dylib requires version 1.1.0 or later, but libcudart.dylib provides version 0.0.0
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: USB3.0 Card Reader, 0x0781 (SanDisk Corporation), 0xb6ba, 0x1a120000 / 7
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0x1a130000 / 4
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0x1a133000 / 6
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0x1a132000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8511, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2412, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x828b, 0x1d181300 / 7

Todd,
Thank you so much for your help!
I am trying to follow your advice and install AE CS6 through the Creative Cloud application, but it seems that I can only install AE CC through the Creative Cloud application.
The text on this page ( http://helpx.adobe.com/creative-cloud/help/install-cc-and-cs6-apps.html ) seems to indicate that I can choose a version to download, but when I navigate to the linked download page ( https://creative.adobe.com/products/aftereffects ), I am not given the option to choose which version to download. I can only download AE CC through Creative Cloud.
Below is a screencap of what I see when I am on the download page - this differs from the screencap shown as an example on the page instructing me to go there.

After Effects CS6 and CC crash when Composition panel is closed, moved, switched w/ Layer panel, etc

Kind of hard to word the problem in a non-confusing way, but here goes. After Effects CS6 and CC will only work if the Composition panel is in its default spot in the Standard workspace, and that it's the only thing displayed there. No layer or footage panels can be opened - it can only be Comp or nothing.
In other words, AE is 100% certain to crash if:
- The composition panel is closed or moved to another spot in the workspace.
- A file from the project is double-clicked and opened as a layer/footage panel
- Any attempt is made to switch the Standard workspace to another
The crappiest thing about this is that I've searched Google using as many different phrases as I can and haven't found any discussion about this particular problem. It's as if I'm the only one on Earth who is having this issue.
It should be noted that After Effects CS5 does not have this problem on my PC, but I need CS6 or better because that's what we're using at work now. I can't work from home (as I need to do occasionally) if AE won't work properly.
System:
Windows 7 PC, 12GB RAM, Quad-core AMD Phenom II X4 965 @ 3.7 Ghz, ATI Radeon HD 6700 series GPU (1GB)

It's not like a regular crash that instantly closes the program and has a "sorry, AE crashed" popup. It basically just freezes until the process is forced to quit.

After Effects CS6 freezing when I import

Hey.
I have a problem with my After Effects. Everytime I import something, a few seconds after my mouse turns into "the spinning ball of death", and I can't do anything but forcequit out of After Effects. Then the next time I open AE, I hang on "Initializing Mediacore", but I know how to fix that. I have 10.8.2 Mountain Lion, and my Application Manager says that all of my Adobe programs are up to date (I'm running CS6). I run the trial version, and I'm thinking of buying it in a couple of days, just so you know I have the trial.
I am open to any kind of help, I have not uninstalled/reinstalled, and I have not tested with other footage than from my SONY HD Camera, and I've also tried with a Premiere Pro Sequence.
Thanks.

I found the problem. For some reason my camera records in 24.5 fps (very weird?), so after I changed that it worked. Except one thing, .mov files doesn't work. And let me answer those questions for you:
I use After Effects CS6 11.0.2.11, I'm using Mac OSX Mountain Lion 10.8.2, I'm trying to import .mov files, but it wouldn't work (that's my problem), so I changed to .mp4, but I would rather use .mov. Whenever I play the footage, whenever it shows up on the preview screen, my AE freezes. I do not use any thirdparty effects or codecs. My Mac-specs are:
3,4 GHz Intel Core i7 processor, 16 GB memory and an AMD Radeon HD 6970M 2048 MB Graphicscard.
Rest is just no, except the last one. I make a new comp and import files. Now, if I preview the imported file, my AE freezes, but only if it's a .mov file. And if I drag it into my timeline, it can stay there, but when I try to RAM preview or play it, it freezes.
Hope this can help you find a solution.

After Effects CS6 - Unknown Exception Popup

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