After Effects error: Can't import "---.ffx" : unsupported filetype or extension. (0 :: 1)

I am running into this issue with Adobe AE CC 2014 with both Mac and Windows versions in a classroom. Macs are running Mavericks, Windows are Win 7. Mac version of AE is 13.1.1.3. All CC 2014 apps are up to date. If I have a text layer selected and choose Animation > Browse presets… and then in Bridge double-click the effect preview to place that preset in AE, I get the above error. If I right-click the preset, the Place in After Effects option is greyed out - both Mac and Windows. However, I can apply the Preset from within AE using the Effects and Presets panel or using Animation > Apply Animation Preset just fine.
I have researched this issue and have found references going back to 2008 but without any actual solutions, only work-arounds. I have uninstalled Both AE and Bridge and reinstalled on both Mac and Windows and yet the problem remains. A fresh user account on the Mac has the same problem. I have trashed prefs and the Adobe Application support folder from the user library folder. The AE script is enabled in Bridge. Some systems have only ever had CC 2014, others have CC and CC 2014. On the dual install system, the double-click method in AE CC works as expected, but fails in CC 2014.
I hate to have my class leave without me showing them a solution. I'm hoping it's something simple that I'm missing, but so far the solution seems to have eluded everyone who has posted on the subject.
Any suggestions from those with hands-on experience with this issue will be greatly appreciated.
-T.

Thanks for the reply. I'm surprised that the referenced thread did not show up in any of the many searches I did. It must be the way the site is indexed. I guess I was being too specific. I'll let my class know that it's a bug in the installer and that an update to fix the problem should be available soon.

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After effects error: can't import file unsupported filetype...

When I try to import my files from my Canon EOS 550D into AE it gives me this error-essage: "after effects error: can't import file unsupported filetype..." I recently updated my quicktime and stuff, but what should that do? I could import the files before though.

See if anything here helps:
http://blogs.adobe.com/toddkopriva/2011/02/troubleshooting-quicktime-errors-with-after-eff ects.html

After Effects error: Can't import file "(FILE TITTLE)" unsupported filetype or extension

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I assume that you mean "After Effects CS3". After Effects 3 came out more than a decade ago.
Do you have QuickTime Player installed? After Effects requires QuickTime to be installed to import some file types.
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After Effects error: Can't import file "Sweet CC Beta.jsx": unsupported filetype or extension.

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You don't open a jsx file, you run it from the File>Scripts menu. Give that a try.

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Hi,
since I have installed my Adobe Master Collection CS5.5 I can't open After Effects CS5.5.
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Modellname:
iMac
Modell-Identifizierung:
iMac12,1
Prozessortyp:
Intel Core i5
Prozessorgeschwindigkeit:
2,7 GHz
Anzahl der Prozessoren:
1
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4
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L3-Cache:
6 MB
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Chipsatz-Modell:    AMD Radeon HD 6770M
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Repair your font caches/ remove possibly damged fonts.
Mylenium

After Effects Error "error cannot be imported this moov file is damaged or unsupported"

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We need to know a lot more if we're going to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
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http://bit.ly/QT_AE_CC_12

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Dèja-vu? CGTalk ( http://forums.cgsociety.org/showthread.php?f=10&t=772603) ?. If so, please let us know so people can skip this thread.
Mylenium

After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported

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Begin by giving us more information. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
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After Effects CC crashing on importing PSD (ae.blitpipe error message)

Hi guys,
I hope you can help me, Adobe Support couldn't so far.
I recently installed After Effects CC on my MacBook Pro 13" (2012), 16GB RAM, Mountain Lion 10.8.4.
I cannot import PSD files into AE. Everytime I try, it crashes with the following message:
Zuletzt protokollierte Meldung: <140735306359168> <ae.blitpipe> <2> Making New Context
It doesn't matter, what kind of PSD file I try to import. But to be sure, I created a new PSD file, 1920x1080, 72 dpi, RGB, just with a background, no effects, flattened, just that single background layer. It won't import, AE always crashes.
I'm also running After Effects CS3 on that MacBook. Importing PSD files there works perfectly here.
I tried these troubleshooting procedures:
- trashing preferences
- uninstalling every single Adobe Product
- cleaning with the Creative Suite Cleaning Tool
- Reinstalling just After Effects CC (still wont import PSD files at this stage)
- Reinstalling Photoshop Elements 11, creating a new PSD file, still doesn't work.
I don't know what else to do right now. I want to avoid reinstalling the whole operating system because I'm working on projects at the moment (with Final Cut Pro X).
You have an idea?

Process:         After Effects [856]
Path:            /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Identifier:      com.adobe.AfterEffects
Version:         12.0 (12.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [287]
User ID:         501
Date/Time:       2013-08-26 09:11:26.282 +0200
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010
VM Regions Near 0x10:
-->
    __TEXT                 0000000100000000-0000000100004000 [   16K] r-x/rwx SM=COW /Applications/Adobe After Effects CC/Adobe After Effects CC.app/Contents/MacOS/After Effects
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.psl                           0x000000010dd6b419 0x10db03000 + 2524185
1   com.adobe.psl                           0x000000010dcf339e 0x10db03000 + 2032542
2   com.adobe.psl                           0x000000010df33fbd 0x10db03000 + 4394941
3   com.adobe.psl                           0x000000010dd95ba9 0x10db03000 + 2698153
4   com.adobe.psl                           0x000000010ddbf290 0x10db03000 + 2867856
5   com.adobe.psl                           0x000000010de86585 0x10db03000 + 3683717
6   com.adobe.psl                           0x000000010dda2fac 0x10db03000 + 2752428
7   com.adobe.psl                           0x000000010e098718 0x10db03000 + 5855000
8   com.adobe.psl                           0x000000010e095dd6 0x10db03000 + 5844438
9   com.adobe.psl                           0x000000010e09a61a 0x10db03000 + 5862938
10 com.adobe.psl                           0x000000010e08dcfe 0x10db03000 + 5811454
11 com.adobe.psl                           0x000000010e08dbb1 PSLGetImageLayer + 33
12 PIN.dylib                               0x00000001020cb42d AdobePSL::Layer::Layer(AdobePSL::Image const&, int) + 61
13 PIN.dylib                               0x000000010201bb5d PSL_AE_Interface::BuildLayerIDList(AdobePSL::Image*, std::vector<PIN_LayerID, std::allocator<PIN_LayerID> >*) + 141
14 PIN.dylib                               0x000000010201c225 PSL_AE_Interface::DoLayerDialog(PIN_SeqSpec**, int*) + 357
15 PIN.dylib                               0x00000001020189b1 D_PS3_NewSeqSpecFromFile + 1009
16 PIN.dylib                               0x0000000101fbd22d PINp_NewSeqSpecFromFileSpec + 6173
17 PIN.dylib                               0x0000000101fbc215 PINp_NewSeqSpecFromFileSpec + 2053
18 PIN.dylib                               0x0000000101fc07dc PIN_NewSeqSpecFromFileSpecH + 268
19 com.adobe.AfterEffectsLib.framework          0x0000000100225581 Egg_PINImportFileCBX(FILE_Spec*, AE_FIM_ImportOptionsTag*, int, BEE_Item*, AE_FIM_RefconTag*, PIN_NewSeqSpecInfo*) + 369
20 com.adobe.AfterEffectsLib.framework          0x0000000100225a2f Egg_PINImportFileCB(FILE_Spec*, AE_FIM_ImportOptionsTag*, int, BEE_Item*, AE_FIM_RefconTag*) + 111
21 com.adobe.AfterEffectsLib.framework          0x00000001002b912d FIM_DoImport(FIM_ImportSpec*, BEE_Item*, int, BEE_Item**, int) + 1085
22 com.adobe.AfterEffectsLib.framework          0x00000001006c31d6 CProject::DoCommand(int) + 10198
23 com.adobe.AfterEffectsLib.framework          0x00000001006bcb34 CPOutlinePano::HandleDoubleClick(ae::egg::MouseEvent const&) + 308
24 com.adobe.AfterEffectsLib.framework          0x0000000100318da6 CView::DispatchMouseEvent(ae::egg::MouseEvent const&) + 310
25 com.adobe.AfterEffectsLib.framework          0x0000000100318f4e CView::DispatchMouseEvent(ae::egg::MouseEvent const&) + 734
26 com.adobe.AfterEffectsLib.framework          0x0000000100318f4e CView::DispatchMouseEvent(ae::egg::MouseEvent const&) + 734
27 com.adobe.AfterEffectsLib.framework          0x000000010034c8a7 CDirTabPanel::UI_DoMouseEvent(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 855
28 com.adobe.AfterEffectsLib.framework          0x000000010068ac94 non-virtual thunk to COutlineDir::UI_DoMouseEvent(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&) + 52
29 com.adobe.dvaui.framework               0x000000010388ed83 dvaui::ui::UI_Node::DispatchMouseEvent::operator()(dvaui::ui::UI_Node*, dvaui::ui::UI_Node*, dvacore::geom::PointT<float> const&) const + 291
30 com.adobe.dvaui.framework               0x0000000103894f03 std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 163
31 com.adobe.dvaui.framework               0x0000000103894eeb std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 139
32 com.adobe.dvaui.framework               0x0000000103894eeb std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 139
33 com.adobe.dvaui.framework               0x0000000103894eeb std::pair<bool, dvaui::ui::UI_Node*> dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeafT<dvaui::ui::UI_Node::DispatchMouseEv ent>(dvaui::ui::UI_Node::DispatchMouseEvent&, dvacore::geom::PointT<float> const&, bool) + 139
34 com.adobe.dvaui.framework               0x000000010388e3cf dvaui::ui::UI_Node::UI_DispatchMouseEventTowardsLeaf(dvaui::ui::MouseEvent const&, bool) + 63
35 com.adobe.dvaui.framework               0x000000010388dc54 dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 1124
36 com.adobe.dvaui.framework               0x000000010388d7b5 dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 69
37 com.adobe.dvaui.framework               0x0000000103905f4a dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 666
38 com.adobe.dvaui.framework               0x0000000103905aad dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 477
39 com.adobe.dvaui.framework               0x00000001039043a8 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 120
40 com.adobe.dvaui.framework               0x0000000103904306 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 22
41 com.adobe.dvaui.framework               0x00000001039055a9 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
42 com.adobe.dvacore.framework             0x00000001031d6a74 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 68
43 com.adobe.AfterEffectsLib.framework          0x0000000100274557 Get_NAB_BUILD_SYNC_SETTINGS_HIDDEN() + 1815
44 com.adobe.dvacore.framework             0x00000001031d6b0c void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 140
45 com.adobe.dvacore.framework             0x00000001031d867d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
46 com.adobe.dvaui.framework               0x00000001039105da -[DVAMacContainerView mouseUp:] + 122
47 com.apple.AppKit                        0x00007fff8868e5d6 -[NSWindow sendEvent:] + 7053
48 com.apple.AppKit                        0x00007fff8868a644 -[NSApplication sendEvent:] + 5761
49 com.adobe.dvaui.framework               0x0000000103909aae -[DVAMacApplication sendEvent:] + 622
50 com.adobe.AfterEffectsLib.framework          0x00000001000b63ec GetAECocoaApplication() + 1420
Adobe Product Version: 12.0
Adobe Product Build: 404

Can´t open After Effects.."After Effects Error: "Crashed while processing" 7004 GPU Manager 2 Sniffer Result Code: 3

Hey so after reseting my Computer completly and installing windows again, i was trying to download the test version of after effects,
everything worked until i was trying to open After Effects
its says something likes this, btw this is not 100% perfectly translated..
"After Effects Error: "Crashed while processing" <7004> <GPU Manager> <2> Sniffer Result Code: 3
Uhm Yea i believe its because something is missing on my Computer like some sort of progamm like for example direct x or something like that!
After Effects worked on my PC before so its not my PC
i7 4770 gtx 770 16gb ram
Can anyone help? really desperate. =(

Do your System properties look like this?
If so, we're going to need a lot more info. What GPU you have, for example. FAQ: What information should I provide?

After Effects error: no such AVI compressor. (-2147205007) (53 :: 33) How can I fix this?

After Effects error: no such AVI compressor.
(-2147205007) (53 :: 33)
How can I fix this?

If you're on a mac, you're hosed -- Macs can't make avi's without third-party transcoding software. Or you could consider supplying more information to aid in diagnosis:
FAQ: What information should I provide when asking a question on this forum?

Can't render: after effects error: internal verification failure. What can I do?

I need to render a comp (h.264 default settings) and the process is stopped with the following error: "after effects error: internal verification failure, sorry! {could not find itemframe we just now checked in}".
What can I do? I have already tryed to re-start Ae several times. The render stops at random points, when started again. The comp is very simple: a mp4 movie background, still PNG pictures one after another with opacity and 1 mask keyframed and write-on texts at their side, explaining the pictures. Thank you in advance for any help.

User52142 wrote:
Yes, the problem is that Ae seems to not handle well MP4 files. Why is that?
After Effects works on a pixel-by-pixel basis. After Effects is not like video editing programs - they just deal with a video stream - in After Effects, each frame is fully uncompressed.
MP4's use interframe compression. That means that they only have a complete frame every once in a while and the rest are filled in using a variety of methods including motion estimation. Depending on the compression settings, a video with interframe compression often won't have a complete frame for a few seconds. That means that, out of every 90 frames or so, only one of those frames actually contains full pixel data for the entire frame (and that frame is usually somewhat compressed using intraframe compression [like a JPEG]). After Effects has to decode a lot of crap and translate it into full-frame, full pixel information before it can even begin to process it.
After Effects is much better with it now than it used to be. CS4 and earlier used to struggle with it bad. Each version since has improved handling of such things. Also, each version implements ways of handling newer versions of codecs. Keep in mind, version 11 (CS6) was written before a lot of modern cameras were even built. The current version (13.2) probably would not have had the issue you did.
Does that explain it?

What does "After Effects error: Not enough memory to initialize PSL. ( 83 :: 8 )" mean?

So, about a week ago I did a fresh install of 64-bit Windows 7 Ultimate on a new PC, and subscribed to the Adobe Creative Cloud, installing After Effects CS6 and Photoshop CS6 from the Adobe Application Manager, then doing all updates (and I just checked right now at 10:35PM on July 26th, I have the latest versions of everything).
After Effects was working completely normal, then just now, I tried to import a Photoshop .psd and I got the error message:
After Effects error: Not enough memory to initialize PSL.
( 83 :: 8 )
Then After Effects crashed. So now it opens up normally, but when I try to import a .psd or open an After Effects project saved from an earlier version of After Effects (CS3 to CS5) I get the same error and a crash, every single time.
Searching the forums, I see people talking about this error when importing .psds into CS5, and they say that getting the latest updates solved the issue for them (which obviously can't help me). I'm running all legit software on a brand new computer with 32 GB of RAM which has passed all my physical stress tests so I know it's not hardware related.
The one thing I saw people suggest is to hold down Ctrl-Alt-Shift when starting the program. When I do this, Windows asks if I want to allow After Effects to make changes to the system, and when I say yes, I can import .psds and open the older AE files. When I close After Effects and reopen it without holding down the Ctrl-Alt-Shift keys, it goes right back to crashing.
Obviously the smart-*** answer is "then hold down Ctrl-Alt-Shift, dummy", and I'll do that for now, but is there any clue what the problem is?
I feel like kind of a chump because I decided to stop using my student versions of Adobe software (I haven't been a student for about four years) and pay the full price for the cloud membership and the latest creative suite, and it's full of bugs.

Now, I get the same ( 83 :: 8 ) error listed above, followed by a new dialog window that reads:
After Effects error: Crash in progress. Last logged message was: <4488> <DynamicLink> <5> C:\Program Files\Adobe\Adobe Premiere Pro CS6\Adobe Premiere Pro.exe
Then, when I click OK, I get:
After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't resolve the issue, please contact Adobe Technical Support (2).
( 0 :: 42 )
Clicking OK to that gives me a chance to save the latest project, then the standard Windows 7 crash dialog window opens, the one that gives me the choice of "Check online for a solution and close the program" or just "Close the program" and lets me View problem details, which are:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          AfterFX.exe
Application Version:          11.0.0.378
Application Timestamp:          4f6d63ab
Fault Module Name:          StackHash_a85b
Fault Module Version:          6.1.7601.17725
Fault Module Timestamp:          4ec4aa8e
Exception Code:          c0000374
Exception Offset:          00000000000c40f2
OS Version:          6.1.7601.2.1.0.256.1
Locale ID:          1033
Additional Information 1:          a85b
Additional Information 2:          a85ba096cc6b6acabe6eaf35bf34dc60
Additional Information 3:          f862
Additional Information 4:          f86227a9dfa15a47cdb6c94bb0d08360

After Effects error: Could not launch Adobe Analysis Server (515) ( 25 :: 101) *POSSIBLE FIX*

Hi. Im New to the forums so sorry in advance if i do something incorrect
Since my Purchase of Adobe CS6, I was not able to use dynamic link, or the plugins that required you to connect to the Adobe Analysis Server (3d Tracker, Warp Stablizer ETC) It would always give me the error
After Effects error: Could not launch Adobe Analysis Server (515)
( 25 :: 101)
Or if i would use dynamiclink
The Importer created a generic error
Through hours and hours searching through the internet, and trying possible fixes, i found possible fixes that might help people with this error.
*Before attempting any of these fixes, make sure you reinstall CS6 Using the Adobe Cleaner*
This guide is for Windows OS Only.
If the error still presists, try these options
-If your windows account is not a administrator, Run Adobe After Affects CS6 As Administrator
-Disable your Anti-Virus and your Firewall
I know you have probably heard this over and over again, but this is mainly the cause of the problem. Some Anti-Viruses even when disabled, go into some sort of one eyed open mode, where it still monitors your computer ever so slightly, so you may want to uninstall the anti-virus. As for the firewall,
1) Go to your start menu search "Check Firewall Status"
2)Then to the left of the window, click Turn Windows Firewall on or off
3)Then tick "Turn of Windows Firewall" on BOTH Home or work network and Public Network.
-Close and Uninstall filtering and spyware programs such as Netnanny and Premiere Opinion. This might be using the TCP Ports that is needed for After effects, dynamic link and adobe analysis server to communicate
-Start up Adobe Analysis server Manually. This can be done by going to C:\Program Files\Adobe\Adobe After Effects CS6\Support Files and running Adobe Analysis server.exe as Adminisrator, Then starting Premiere, After effects, etc.
-If the Adobe Cleaner didnt already, Clean your registry. This can be done with free applications such as CCleaner.
If none of those options work, I would suggest a full format and reinstall of windows.
I hope this would help people with this issue.

captain_astronaut wrote:
I'm running the latest version. Just installed yesterday.
You can download and install the latest version (and older versions) of versions 11, 12, and 13 from Adobe right now. That is why I was asking for the exact version number with decimals. Just the other day, someone said they were running the latest version and they weren't aware that CC was even a thing. They were running version 11.0.3 (which isn't even the latest version of CS6 - it's 11.0.4). That's why I always ask.
captain_astronaut wrote:
I'm on a Mac so I don't have anti-malware, or other security software running.
That doesn't seem like a good idea. While there can't be anything technically referred to as a "virus" on the Mac OS (due to the underlying structure), there can be (and are) malware variants out there that do attack machines running the Mac OS. As Apple products have grown in popularity, developers have been creating more and more malware aimed at OSX.
I certainly hope you at least have your firewall running.
captain_astronaut wrote:
I tried launching Premiere yesterday and it crashed.
This points to a much more serious underlying problem. Thousands (if not millions) of people are running Premiere and After Effects on Macs. What sort of error messages did you receive when it crashed?
Try installing version 12 of AE and the previous version of Premiere as well and see if they run.

After Effects error: There was an error processing the PDF document.

I have been struggling with this problem ever since CS4 was installed.
I have the CS4 Mac Master Collection.
I am using Illustrator to create text for animation in After Effects.
I can create text in Illustrator and import it into After Effects fine. But when I go to make a change to
the Illustrator file, even as simple as changing a color, I get this error.
After Effects error: There was an error processing the PDF document. The file may be damaged or corrupt. (50::29)
The Illustrator file is then toast as far as After Effects is concerned. It cannot be opened or reimported.
I have to start over again and over again, rebuilding the Illustrator file each time.
HELP!!!

This is an issue with AI and ultimately therefore also the AI routines that AE shares to access such files. Has been there forever and neither the AI people nor the AE team seem to be able to fix it in a consistent manner. Simply save a copy of the file from AI, then use Replace Footage instead of reload or at least always fully reload the AE project.
Mylenium

After Effects error: Can't import "---.ffx" : unsupported filetype or extension. (0 :: 1)

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