After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported

i have the same problem with this: After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported.
But really dont know much of after effects so the first thing what are third-party components?

Begin by giving us more information. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
Be sure to tell us where the .mov file came from and what codec it uses.

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Prores files not recognized... most of the time [message -- file '[file name].mov' cannot be imported – this 'MooV' file is damaged or unsupported.]

Running AE CC 13.2 on iMac with Yosemite 10.10.2
I just started getting an error message when trying to import any number of ProRes 422 (HQ) files.
file ‘[file name].mov’ cannot be imported – this ‘MooV’ file is damaged or unsupported.
This happens approximately 90% of the time. There have been occasions where I can open and view files of this type.
I have gone through the various troubleshooting options here:
http://blogs.adobe.com/aftereffects/2013/08/solutions-for-problems-with-quicktime-files-in -after-effects-cc-12-0-because-of-conflict-with-dvcprohdvideoout-quicktime-component.html
I reinstalled ProApps to no avail.
Permissions are fine.
Creative Cloud recently updated AE over the past few days. Perhaps this incremental update fouled something up? Last weekend, things worked perfectly fine.
I have also noticed that it takes a lot longer to load AE (since using last weekend). I have used Time Machine to roll the application back to last week's version to see if that helps.
Any insight is appreciated.

The update last week was just to Adobe Camera RAW and not really AE. It would be unlikely to cause the issues you describe. Have you tried turning your Mac all the way off and then back on again?

After Effects Error "error cannot be imported this moov file is damaged or unsupported"

I'm working on a AE project and shut the project down before going to lunch. I come back and open it up and I get this error:
after effects error cannot be imported this moov file is damaged or unsupported
Nothing had changed in my project since earlier today. I've tried to import other .mov's and get the same error, I've also tried to relink the footage.
Any thoughts?

We need to know a lot more if we're going to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
If you're using After Effects CC (12.0), start here for QuickTime issues:
http://bit.ly/QT_AE_CC_12

After effects CS6 error file cannot be imported - this 'moov' file is damaged or unsupported

Hi there,
I'm working in After Effects CS6 (11.0.2.11)
I imported an AAF that was exported from Avid MC 6.5.2. I colour corrected and graded the sequence using colorista 2 and magic bullet looks and some other native AE FX.
Before exporting I decided to double check something to do with the audio. I imported the same AAF into FCP 7, took a quick look, but decided nothing needed to be done. I tabbed back to AE (which was left open), and upon returning, AE started giving me all these 'damaged or unsupported' errors.
Subsequently, AE will now not import any quicktime movies - even ones I rendered out of after effects earlier in the day (these quicktimes use ProRes422 codecs, animation codecs and other lossless codecs)
I've restarted, re-exported the AAF several times using diff settings, uninstalled perian... but to no success.
Anyone got any good ideas? I've had this happen before, where AE will import an AAF and it works first time no problem. Then something happens when I re-open the project and boom... 'moov' errors. It's really odd and very annoying - esp since it now won't import other normal quicktime movies too - with the animation codec. I have quicktime 7 pro installed and quicktime X on Mountain Lion (OS 10.8.3).
-Rich
Editor,
Caravan Media, New Zealand
System Details: MacPro (OS10.8.3) 2 x 2.93GHz 6-Core Intel Xeon, 24GB RAM, Radeon HD 5870 1GB

I have the exact same problem on a Mac with 10.8.3 and After Effects from the Adobe CS6 MasterCollection (AE 11.0.2.11 (german)): all of a sudden I cannot import any native QuickTime-Movies (ProRes, Animation) or even movies that use e.g. H264 in a QuickTime container. Even projects that worked 2 days ago that contain QuickTime-movies will not open anymore.
This happened 2 days ago without any action from me that I can think of that could have caused this. I did not install any new codecs or plugins, nor was there anything in the apple software update.
What I tried/checked so far (to no avail):
disks are OK,
file permissions are OK,
no Firewall is blocking anything,
deleted AE-prefs,
removed all 3rd-party plugins,
removed all 3rd-party codecs.
Edit: I did some further poking around, and it turns out that after deleting or resetting file permissions of the folder "~/Library/Preferences/Adobe/After Effects" AE will briefly allow you to open an existing project that contains QT-movies. If you then try to import any QT-movie you get the error message -- and after that you cannot open the project again.
This is really bad -- AE is basically unusable right now.
P.S.: The (german) error-message is this: "After Effects Fehler: Die Datei "filname.mov" kann nicht importiert werden: Datei "MooV" ist entweder beschädigt oder wird nicht unterstützt."
Message was edited by: Hanz Franz
Message was edited by: Hanz Franz

After Effects CC 2014 Error "error cannot be imported this moov file is damaged or unsupported"

Well, outside of the RAM preview issues that are stopping me from using AE CC 2014, I decided to at least use it to render a AE CC project already composed in CC.
I shut the CC project opened it in CC 2014 (same computer, same drive) and got the moov file error message. It would not recognize any Quicktime PNG movies, etc.
But the old CC does recognize them. Back to CC!

See this for troubleshooting QuickTime issues:
troubleshooting QuickTime errors with After Effects CS5, CS5.5, CS6, and CC
The permissions issue for the preferences folder seems to be the most common culprit recently.

I am trying to import for Sony RAW .mxf files in AE. I get an error message, cannot be imported - this.mxf file is damages or unsupported.

I am on a PC. AE version 12.1.0.168. It is updated.
Does anyone know how to solve this problem. We are working on a feature film shot on Sony F55 in 4K RAW.

Thanks. Now it works in PP and AE.
Morten Lorentzen
+45 5342 0856
[email protected]
Den 20/01/2015 kl. 19.55 skrev Rick Gerard <[email protected]>:
I am trying to import for Sony RAW .mxf files in AE. I get an error message, cannot be imported - this.mxf file is damages or unsupported.
created by Rick Gerard in After Effects - View the full discussion
First, your AE needs to be updated. The current version is 12.2.1.5
If that does not fix the problem let us know.
Second question, are you using the Sony import utility? If not, give that a try. Last question, can you open the files in Premiere Pro? I hope you are not trying to cut a feature film in After Effects.
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After Effects CS3 / Mac OSX 10.5.4 / iMac / Importing CS3 Indesign file into CS3 After Effects

Hi,
I'm wanting to import a CS3 Indesign file into a CS3 After Effects file including all the layers. Is there a simpler way than importing it into Illustrator then dividing the layers then importing into After Effects?
Thanks
Will

Nope, not that I'm aware. Unfortunately AE does flatten layered PDFs, so that second option wouldn't work, either. It should however be possible to spit out each layer as a separate PDF from InDesign with a little work. Perhaps even someone already has created an extension/ command set for this, so I'd ask on the ID forums.
Mylenium

After Effects error: opening movie - you do not have permission to open this file (-54)

Hi all,
I'm new to after effects. I have just started receiving the following error every time I try to render my movie:
"After Effects error: opening movie - you do not have permission to open this file (-54)".
Yesterday morning, I was able to render movies, however, after I did Apple's latest update I've started receiving the following error. What is happening is that I'm trying to render a movie. It gets to a certain point in the movie (about 0;00;16;09) and then this error pops up. This morning I've tried to repair the permissions with disk utility, but that doesn't seem to have helped.
I've searched Google and the Adobe support forums with no luck. Please help.
Thanks in advance for you help,
William

Have been able to downgrade to QT 7.3 using Pacifist. Did NOT require re-install of OS.
http://discussions.apple.com/thread...347251&tstart=0
Download the right version here:
http://www.apple.com/support/downloads/
Panther: http://www.apple.com/support/downlo...forpanther.html
Tiger: http://www.apple.com/support/downlo...31fortiger.html
Leopard: http://www.apple.com/support/downlo...forleopard.html
Install with Pacifist
http://www.charlessoft.com/
Now that I am back to QT7.3, iTunes7.6 is now asking me to update QT to 7.4 in order to be able to view the new movie rental feature of the iTunes store... which sorta sheds some light on the no permission error. Now that iTunes is renting, not just selling, movies, QT is now all fussy about ownership and permissions. Just a guess.

After Effects error: Can't import file "(FILE TITTLE)" unsupported filetype or extension

Hello so I was working with AE3 for 2 years and i had no problems with it but.. when i reinstall my windows and install AE3 with same installation file as always i was using.. and I got problem. When i try to import AVI or wmv or other video clips except mov format I getting this error "After Effects error: Can't import file "(FILE TITTLE)" unsupported filetype or extension".. i tried everything: 3 different installs of AE3 but nothing always same.. so decided this is windows problem so I installed new one with SP3 but i got same problem then I tried it on SP2 but still same problem.. So i installed windows7 and my AE3 was working but i didn't liked a windows 7 and i back on xp SP3 and guess what guys? yes! i got same error again on AE3. I don't know guys what to do. Can you help me?

I assume that you mean "After Effects CS3". After Effects 3 came out more than a decade ago.
Do you have QuickTime Player installed? After Effects requires QuickTime to be installed to import some file types.
Could you be explicit about exaclty what files you have tried to import? Even giving file names might help. For example, this error has been seen when the characters used in the file name were non-standard characters (e.g., this thread).
When you re-installed Windows, did you also re-install any codecs that you may have previously had on the system?

After Effects Error: rendering error while writing to file...Output Module failed - 1610153646

Hi – I’m currently working with someone who is running After Effects 5.5v10.5.0.253 on a PC which is running Windows 7 Ultimate. The computer has just recently been built and the software is newly installed. (ie. a couple of weeks old, max). Up until now, we have been using After Effects with no real issues. But tonight, we started to see the following error message, when trying to render something out:
“After Effects Error: rendering error while writing to file xxxxx. Output Module failed, the file may be damaged or corrupted -1610153646” – displayed during render, which meant the render failed.”
We started to review forums to see if we could come up with a fix and tried a few of the more common suggested solutions, including:
Make sure there are no third-party plug-ins or Windows incompatible elements installed - as it’s a pretty new install, we haven’t added anything except out-of-the box elements.
Clear the render queue – did this, no change.
Reinstall Quicktime – did this, no change.
Reinstall Creative Suite – also no change.
Check the default program to open .mov files is Quicktime – Quicktime was already the default.
A bit more detail about the machine...
Ram is 32gb
GPU is GeForce GTX 660ti
250gb soild states
2tb raid drive
Any help would be much appreciated. This is now happening on all AE files, even files that worked fine earlier in the week. Other than the AE and QT reinstalls mentioned above, nothing new has been added to the machine this week. On a deadline – so a quick response would be amazing, right about now. Thanks.

Hi Mylenium- thx for the quick response. We have have tried a bunch of different settings. AVIs work and we can do image sequences too. The only major problem seems to be with Quicktime files. While I appreciate your suggetion to convert with AME - this is only a workaround. Was really hoping for a solution that will fix the problem in After Effects? Heard rumor from a few friends in the biz, that this is a major bug... if possible, some feedback from Adobe product devs or someone with a technical background would be great! Thx.

After effects error: rendering error while writing to file. Disk full.

Hi,
I tried to render a video in AE CC 2014, with RGB + Alpha as I wanted to keep the background transparent (rotoscoped) so that I can then use it in Premiere.
I chose to export in Quicktime, with uncompressed 8bit.
After it rendered it for a little while I had a window pop-up saying
After effects error: rendering error while writing to file "E:...blabla". Disk full. The file may be damaged or corrupted. (-1610153463).
I read a thread posted in the forums but i do not understand the solution provided there.. What is a POD??
I have a Win7 Ultimate, x64. Plenty of disk space, and 16 Go ram.
Please help, I canoot go further in my project with this bug...
Jaywaii

Is the drive you are rendering to formatted FAT32 by any chance? If so you can only render up to 4Gb for one file. Try rendering out a TIFF sequence instead. Litte tip - push the LZW compression tickbox in format options for a lossless compression, this will keep you file size way down.

After Effect error: Rendering error while writing to file

Greetings,
I'm a beginner and am starting to learn most of the basics but every time I try to render a specific type of composition, I get this massage:
After Effect error: Rendering error while writing to file "C:Users\Admin\Videos\720p.mp4".Unknown Error! (-1610153453)
RENDER SETTINGS:
LENGTH: 8min. and 30 sec
FORMAT:H.264
CODEC: mp4
RESOLUTION: 1280 x 720
AUDIO: 48.000 kHz, Stereo
OUTPUT LOCATION: C DRIVE (22GB FREE)
I got Windows Ultimate 64-bit and Adobe After Effect CS5.5 64-bit (both on C drive) installed in my laptop.
When I first installed after effect, I rendered a part of the whole composition (AVI, 720p) and it worked but after that when I rendered with
format H.264 it showed this massage. Then I tried to change it back to AVI. and rendered. again the same massage.
My C drive isn't full, I have 22GB SPACE AVAILABLE.
And when I try to save it on D (114GB free) or E drive (33GB free), It shows me the SAME MASSAGE.
PLEASE HELP
Thanks in advance.

Hi HR and everyone that have the problem error (-1610153453)
In my case I solved the problem changing the destination folder, I was rendering in a folder with a non english character! in my spanish language we have the "Ñ" ('n' with a wave on top ) after effects mp4 codec NO Ñ or cyrillic, etc...
I finally solve it thanks the russian friends: (http://nix-studio-edition.ru/tutorials/faq/1083-ae-1610153453.html) and Google translator
Hope it helps to desperate workers
Thanks

After Effects error: Creating a resource file

Hi everyone
I'm administrating a machine with several users mainly using After Effects. The machine runs on Windows 7 64 bit.
I recently had to install videocopilots Optical Flares. Everything runs fine on my admin account but if i open AE on a user account i get an error message while on the loading screen. It says:
After Effects error: Creating a resource file "c:insert path to OpticalFlares.aex here" (might be a bit different in english as i translated this from german)
Every user has full read and write permission on the AE support files folder. Has anyone ever had such an error? All other plugins work as they should on every account.
Thanks for any hints!
Michael

I still think it is a permissions/ user privileges/ policies/ security issue - if it runs on one account, it is unlikely the plug-in is damaged or you installed the 32bit version in CS5 or vice versa. I strongly suspect the plug-in is unable to probe your graphics card and thus never initializes. Perhaps it's being blocked by some security tool or your user account doesn't have the permissions to load system drivers. The latter can be fixed by changing the respective entry in your group policy editor (gpedit.msc). The respective point would be in Computerkonfiguration --> Windows-Einstellungen --> Sicherheitseinstellungen --> Lokale Richtlinien --> Zuweisen von Benutzerrechetn --> Laden und Entfernen von Gerätetreibern. And of course temporarily turn off security stuff to verify it's not the problem.
Mylenium

After Effects error:creating resource file on Windows

Hi
I have a problem with a set of plugins we are developing. We have about 20 different plugins. But after I apply the 10th plugin, it gives the following error on Windows only (CS6):
After Effects error:creating resource file "....aex" ( 3 :: 0 )
I can have as many instances of the same plugin but once I have a total of 10 different then this error always comes up
One thing that is being enabled in the plugin is this flag:
PF_OutFlag_KEEP_RESOURCE_OPEN
Is this the culprit?
Thanks in advance
DonJ

I still think it is a permissions/ user privileges/ policies/ security issue - if it runs on one account, it is unlikely the plug-in is damaged or you installed the 32bit version in CS5 or vice versa. I strongly suspect the plug-in is unable to probe your graphics card and thus never initializes. Perhaps it's being blocked by some security tool or your user account doesn't have the permissions to load system drivers. The latter can be fixed by changing the respective entry in your group policy editor (gpedit.msc). The respective point would be in Computerkonfiguration --> Windows-Einstellungen --> Sicherheitseinstellungen --> Lokale Richtlinien --> Zuweisen von Benutzerrechetn --> Laden und Entfernen von Gerätetreibern. And of course temporarily turn off security stuff to verify it's not the problem.
Mylenium

After Effects error: Missing Filters in the file.

I'm using CS4 in Windows XP SP3. When I work with video in Photoshop, apply filters as smart object, and save as psd, then import into AE as footage>merged layers, I get this message: After Effects error: Missing Filters in the file. The file open as just the footage with none of the work I did in PS.
Does anyone have a solution to this? Am I missing some step along the way?
Thanks!

Isn't it obvious? AE does not support smart filters. It will only use the rasterized content of a PS layer. Hence you will have to rasterize the layer in PS to retain its appearance with all the effects applied. Look in the help which specific PSD features AE is able to support and translate.
Mylenium

After Effects error: file 'file name.mov' cannot be imported - this 'MooV file is damaged or unsupported

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