After Effects error: RAM Preview needs 2 or more frames to playback when previewing animation video

Good afternoon,
We have an error that is persistent. This error RAM Preview needs 2 or more frames occurs in AE CC often. It happens when we preview what has been animated a few times. Here's all the details below on what we're working on and the computer specs.
Computer Details
Processor 2x2.93 GHZ Core Intel Xeon
Memory 28GB 1333 MHz DDR3
Software OS X 10.9.4
Graphics Card ATI Radeon HD 5870 1024MB Graphics
Project Details
Project usually consists of comps 1920x1080 dimensions RGB
And we're simply animating
Video is always prores 1920x1080
We've added RAM to this comp and still nothing has changed. I saw that the other error for this has been fixed but I'm not sure what's going on in AE for this to continue. Please help !

ahorne21 wrote:
And we're simply animating
Animating what?
What exact version of AE (down to the last decimal)?
How are you invoking the RAM preview?

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