After Effects eye dropper crash

Hi, I am using After Effects.  I updated to Yosemite.  Ever since then when I click on the text eye dropper to change the color, After Effects crashes.  I am using OS X Yosemite Version 10.10.2  I am on a Mac Pro (Mid 2010).  I am using Adobe After Effects CS5.5.  I greatly appreciate any help here.  Thank you.

As Todd says, it's not supported. Be happy it's working at all.
That being said, you can try switching the preferences to use the system color picker instead and see if that fixes the crashes.

Similar Messages

  • After Effects CC 2014 Crashing on Start-Up

    I downloaded/updated to the latest CUDA driver ... CUDA Driver Version: 7.0.29 and now After Effects CC 2014 crashes instantly on start-up ...
    I'm on a MacBook Pro (Late 2013) running OS X Yosemite 10.10.2 with an Intel Iris Pro 1536MB card, 2.3 Intel Core i7
    What can I do to fix this issue?
    Thank you,

    See this:
    Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs

  • After effect 7 pro crash after update osx to 10.4.7

    Topic
    After effect 7 pro crash after update osx to 10.4.7
    Robinmaster - 03:53am Aug 2, 2006 Pacific
    Hi all write this messages bacouse i have a problem with start up of my AE 7 pro. AE7 pro crash when boot after initialization of GUI. try remove a open gl plug but not resolved e problem..
    E error is
    Date/Time: 2006-08-02 12:44:19.674 +0200
    OS Version: 10.4.7 (Build 8J2135)
    Report Version: 4
    Command: After Effects
    Path: /Applications/Adobe After Effects 7.0/Adobe After Effects 7.0.app/Contents/MacOS/After Effects
    Parent: WindowServer [57]
    Rosetta: Yes
    Version: 7.0 (7.0)
    PID: 2356
    Thread: 0
    Exception: EXCBADINSTRUCTION (0x0002)
    Code[0]: 0x00000001
    Code[1]: 0x00000000
    Please help me.. i'm deprived of hope..
    Th's
    N.B i work with MAC BOOK PRO (intel ) with 2 GB of ram

    Hi there, same problem here but on a PowerPC.
    I just bought AE7 and installed it on my G5 (with then 10.3.7 running on it). Install went fine but the application would not start up.
    Thought this might be a good time to clean up and installed fresh new system on this G5, updated it to 10.3.8 and first thing: installed AE7 again.
    But: same problem. In fact, all Adobe application will not start up! The icon bounces a little and then nothing but a crash report.
    For a moment I thought I had the solution, because I disabled all the "user fonts". Everything worked fine. Then I installed, as before, my Apple applications (Final Cut Pro, DVD Studio Pro, etc) and, oh no... same problem over again. The Adobe application will not start up!
    Tried to disable all non essential fonts: no cure. This is driving me crazy....
    Any suggestions?
    Date/Time: 2006-10-14 15:43:31.127 +0200
    OS Version: 10.4.8 (Build 8L127)
    Report Version: 4
    Command: After Effects
    Path: /Applications/Adobe After Effects 7.0/Adobe After Effects 7.0.app/Contents/MacOS/After Effects
    Parent: WindowServer [108]
    Version: 7.0 (7.0)
    PID: 733
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    etc etc etc...

  • After effect 2014 is crashing again and again pls... help

    My after effects 2014 is crashing again and again after applying any effect
    my laptop config. is as follow
    Model alienware 17x r4
    i7 extreme edition
    16gb ram
    1.5tb hard disk
    2gb nvidia 660
    windows 8.1
    Pls.....help its urgent

    Update your graphics driver. Anything beyond that would require much more info about your project settings, footage used and whatnot.
    Mylenium

  • After Effects CS5 is crashing my Mac when I trim a clip

    I don't have much to explain this further but After Effects CS5 is crashing my Mac when I trim a clip.  It completely turns off my Mac when I trim a clip. The only other similar thing is Photoshop CS5 is also doing crashing my Mac when I resize large images.  Small images are fine but large 300dpi images crashes it without warning. Don't know what to do.
    I have 8gigs of Ram and am running 27" iMac Core i5
    Any help would be much appreciated!
    Thanks,
    Hal

    Are you running these two program together?
    I would think so.OK you are probably running them both as 64 bit that is great that they run 64 bit and can use more RAM and even better they actually do use more RAM.
    So the solution is probably more RAM, don't run them to together or lower the expectations of Photoshop and AE.
    That way they won't try to use all the RAM to do this work. It will probably do the wrk pretty fast but not as fast if you had more RAM maybe.
    Also AE and PS on an iMac, what about your scratch disk. Is it a very fast external drive and how is it connected?
    If you don't have a fast internal drive say with at least a 32MB buffer running at 7200rpm then there you go a real contributing ffactor.
    To be honest you need both more RAM and a fast start up disk and a fast external scratch.
    The new 2TB drives by Seagate run at 7200 rpm and have  64 MB cache which s as important as the rotation. You can possibly make a Raptor an external scratch as well at 300 GB they are probably not arge enough s a start up.
    Those are my thoughts.
    16 GB of RAM a larger faster internal drive lower the performance and memory setting as well.

  • Adobe After Effect CC version crashed after import file.

    Adobe After Effect CC version crashed after I import png file. I've tried to reinstall the program again and it still doesn't work.

    1.What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
    -Adobe After Effects CC 13.2
    2.Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
    -Yes, I did.
    3.What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
    -Mac OS X Yosemite.
    4.If you are getting error message(s), what is the full text of the error message(s)?
    -There is no message when it getting error. It just show the spinning rain bow wheel to make me have to wait forever but nothing happened, so I need to force quit the program.
    5.What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
    -1.Open the program
    -2.Set the composition setting
    -3.import some file to library.
    -example .png file[normal picture file 37kb]
    -4.drag the file to timeline.
    -5.The program stop working immediately.
    6.Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
    -Yes,It was working very well before, then it crashed. I didn’t change or update any thing in my computer.
    7.Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
    -Date/Time:       2014-12-22 10:41:48 -0800 
    OS Version:      10.10.1 (Build 14B25)
    Architecture:    x86_64
    Report Version:  21
    Command:         After Effects
    Path:            /Applications/Adobe After Effects CC 2014/Adobe After Effects CC 2014.app/Contents/MacOS/After Effects
    Version:         13.2 (13.2)
    Parent:          launchd [1]
    PID:             9395
    Event:           hang
    Duration:        2.00s (process was unresponsive for 17 seconds before sampling)
    Steps:           21 (100ms sampling interval)
    Hardware model:  iMac13,2
    Active cpus:     4
    Fan speed:       1204 rpm
    Timeline format: stacks are sorted chronologically
    Use -i and -heavy to re-report with count sorting
    8.What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
    9.Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
    -No, I don’t have.
    10.What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime”.
    -H.264 in a .mov container
    11.Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2”.
    -Yes, I do have quicktime version 10.4
    12.What other software are you running?
    -I do have PS,DW,ILL,An,Media Encoder and AE. When I’m using the AE software I don’t have other software running with it.
    13.Do you have any third-party effects or codecs installed?
    -No, I don’t have.
    14.Are you using OpenGL features in After Effects?
    -No, I don’t us it.
    15.Does the problem only happen with your final output, RAM preview, or both?
    -I cannot even use the program.
    16.Are you using Render Multiple Frames Simultaneously multiprocessing?
    -No, I don’t us it.
    17.Are you using the ray-traced 3D renderer?
    -No, I don’t us it.
    18.If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.

  • Premiere and After Effects CS5.5 crash on startup

    I had been using Production Premium CS5.5 for a few months without any problems. Then there was a power outtage a couple nights ago and since then Premiere and After Effects crash whenever I try to open them. I get an error message like:
    Crash in progress. Last logged message was: <5980><AppDirs> <5> Required Dir = C:\Program Files\Adobe\Adobe After Effects CS5.5\Support Files\Required
    The rest of the programs still work fine. I reinstalled a few times, used the Cleaner tool and also tried some solutions on this page:http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html, but no luck.
    My last installation actually didn't give me any fatal errors or errors, but AE and Premiere still don't work.
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 0 error(s), 2 warning(s)
    ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
    WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
    ----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
    WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging%20Area\windows\pb_app.ic o42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    I'm using Windows 7 on a custom-built PC with i7-2600 processor and 16GB RAM, ASUS P8Z68-V/GEN 3 mobo, 560 Ti graphics card, 80GB Intel SSD for boot drive.
    Note: I actually planned on upgrading to a new 120GB SSD next week and doing a clean install, do you think that could also fix this problem?

    Browntimmy I would recommend posting in those product specific forums with your inquiry.  There is troubleshooting steps which can be employed for both products which are not install related.  The link to the forums is as follows:
    http://forums.adobe.com/community/aftereffects_general_discussion
    http://forums.adobe.com/community/premiere/premierepro_current

  • After Effects CS5.5 crashes when selecting "Edit in Audition" (0::42)

    I was surfing around Adobe TV and watching a few tutorials when I decided to try out the edit in audition feature, except when I pulled up my project and selected "edit in audition" I got this error message:
         After Effects error: crash in progress. Last logged message was: <8136>
         <Dynamiclink> <5> 0000000019A79460
         After Effects can't continue: sorry, After Effects has crashed. For After Effects
         help and support, go to http://www.adobe.com/support/aftereffects. If you still
         can't resolve the issue, please contact Adobe technical support (2).
         (0::42)
    What I'm trying to import into Audition is really heavily edited and saved as an .aep, but when I do the same with an untouched .mov file it works fine. So maybe it's a limitation of Audition/After Effects? I don't know.
    Also, a couple of things have been installed since I started the project, and I read in a thread that might be the problem. But before I go deleting anything I want to make sure the same thing is happening to me.
    Aside from this, After Effects works just fine, and so far this is the only error I've gotten.
    My setup is
    Acer Aspire
    Windows 7 64-bit
    4GB RAM
    Intel i5 processor
    Adobe Production Premium

    You're probably simply running out of memory to run both programs at the same time and otehr things like compressed audio/ video in the project may complicate matetrs further with hardware acceleration stuff. Not much you can do, most likely beyond the usual advice of making sure all your drivers are up to date...
    Mylenium

  • After Effects CC 2014 crashing on startup

    I downloaded the trial version of After Effects. By downloading it, it activated a 30-day trial. However, every time I try to start up the program, it gives me an error and crashes. I read on the forums issues about fonts and OpenGL, but it doesn't even give me detailed information on the crash. Anybody able to give me a bit of an assist on this? I use Adobe Design and Web Premium CS6 on my PC. I primarily use Sony Vegas for my video work, however I was sent a file on AE and rather than get in contact with the client to have them resend it in .veg, I figured I could download the trial and open it there. No such luck. I've finished the work, but now this AE issue is just bugging me. I am interested in trying it, but if I can't get into the trial, it really curbs my interest in the program.
    What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
         After Effects CC 2014.2 (13.2)    (Creative Cloud says it is up to date, so I'm assuming it is 13.2)
    Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
         Yes. Creative Cloud says After Effects is up to date.
    What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
         Windows 7 Ultimate
    If you are getting error message(s), what is the full text of the error message(s)?
         After Effects error: Crash in progress. Last logged message was: <5640> <GPUManager> <2> Sniffer Result Code: 3
         After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't resolve      the issue, please contact Adobe Technical Support (2).
         ( 0 :: 42 )
         [[Note that the last logged message number changes every time i try to open the program. <5696> <3564> <10968> <10884> and so on]]
    What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
         Happens whenever I open After Effects via Shortcut, Start Menu, Program Files, or through Creative Cloud
    Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
         Has never worked in the four days I have had the trial active
    Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
         Windows 7 Ultimate
         ASUS Z87 Plus
         INTEL I7-4770K @ 3.50GHz
         NVIDIA GeForce GTX 760
         4x 4GB 2rx8 pc3-10600u
         2TB SATA III 7200 RPM 3.5" HARD DRIVE
         Coolmax Zu-800B 800 WATT PLUS POWER SUPPLY
         Corsair h100i Liquid Cooling
         No disk drives
         23" ASUS PB238Q Monitor
         No External Drives
         (Originally built as a gaming PC, it has instead turned into my primary work PC)
    What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
         NVidia GeForce 320.49
    Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
         None
    What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
         N/A
    Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
         QuickTime 7.7.6
    What other software are you running?
         None at the time of running AE
    Do you have any third-party effects or codecs installed?
         Not to my knowledge
    Are you using OpenGL features in After Effects?
         N/A
    Does the problem only happen with your final output, RAM preview, or both?
         N/A
    Are you using Render Multiple Frames Simultaneously multiprocessing?
         N/A
    Are you using the ray-traced 3D renderer?
         N/A
    If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
         N/A

    Do you have Service Pack 1 for Windows 7? It's listed in the system requirements for CC 2014. If you don't have SP1, AE won't run.
    That GPU sniffer error message is usually what happens. This should be a simple fix! Of course, you should always take the normal precautions when updating an OS, but still...

  • After Effects CC 2014 Crashing with Magic Bullet Looks on Mac

    Hi,
    I recently installed the upgrade to the latest After Effects CC 2014 v13.0 and found the Magic Bullet Looks now causes After Effects to crash. I'm using MBL v2.5.2
    I opened the Activity Monitor and noticed that whenever the crash occurs the Adobe QT32 Server is in a state of (Not Responding)
    On a clip I can apply the MBL plugin with no problems and even if I am copying a previously set up version from a previous clip, it applies and renders without trouble. I can click "Edit" on the plugin controls, open up the MBL control window and make all the adjustments I need without any trouble. The issue is when I then click either "Finished" or "Cancel" to go back to After Effects. The program freezes and I get the spinning wheel of death for about ten seconds and the the whole thing, MBL and AE shut down.
    I am running:
    MacBook Pro
    OS 10.9.4
    Processor  2.3 GHz Intel Core i72.3 GHz Intel Core i7
    Memory  8 GB 1333 MHz DDR3
    Graphics  AMD Radeon HD 6750M 1024 MB
    Cuda  6.0.54
    The footage is Apple Quicktime ProRes HQ
    I have Quicktime v10.3 installed and Quicktime Pro v7.6.6
    I am at a loss as of how to fix or even work around this. Any help would be appreciated.
    Thanks

    There was a bug in MBL on Premiere CC 2014 that was causing crashing and lockups. Red Giant released an update quite quickly that so far seems to have fixed it for me. I know you're talking about AE but maybe there's some common code that was also fixed? As Rick says, have you checked the latest ver of MBL?

  • Adobe After Effects CS6 keeps crashing before it even starts

    So like a year ago I purchased adobe after effects. I used it almost every day till about 2 months ago till I started using another video editing program. So for 2 months I did not open AE. Today I felt like using it because I felt it would do a better job that sony vegas so I tried to open it. It brought up the purple icon and it gave me an error. ''After Effects error:Crash in progress. Last logged message was (number here changes every time i do it) <dynamiclink> <5> c:/program files/adobe/adobe after effects cs6/support files/32/dynamiclinkmanger.exe.    after this messege it just automatically exits after saying it crashed. I really need it to work since my final for college depends on it. I tried to uninstall it several times with numerous programs but none work. Whats wrong? how do i fix it ? is their a file or something missing? i looked on updates on adobe bridge and it said i was up to date. In addition i manualy tried to download an update and when i tried to open the update file it would open up af and display the same messege. any suggestions welcomed. thanks

    Tada - Magic!:
    http://myleniumerrors.com/
    The short version is that you either have changed your graphics setup, messed up your CoDecs, done something weird to your media cache or have permissions/ security issues or whatever. Since you failed to provide any system information we can't be any more specific.
    Mylenium

  • After effects cc 2014 crashes at start

    i downloaded the free trial of after effects cc 2014 and when i start it it gives me this error
    it says "error, last message recorded"
    "unable to continue, after effects has been an unexpectedly shut down"
    since it may be related with the gpu i have a gtx 970 asus strix. From another pc with the same specs i can run it flawlessly

    Nobody can tell you anything without proper system info or other technical details like the actual system crash log, not this meaningless Adobe stuff.
    Working with your Operating System’s Tools | Mylenium's Error Code Database
    Mylenium

  • Upon Launch After Effects Pro CS3 Crashes - Windows 7 Ultimate 64 bit

    I recently installed the 32 bit version of Adobe After Effects Professional CS3 (and later applied the 8.02 Update) on my Windows 7 Ultimate 64 bit computer (Service Pack 1 - 12 GB RAM). It's installed (along with all of my other applications) on a 256 GB solid state drive.
    Shortly after launching the application (as it begins to load), the following message appears:
    After Effects Error: sfntread library error  (83 :: 4)
    It continues to reappear several times after clicking 'OK'.
    Then a final error message appears just before the program aborts its loading process and crashes:
    After Effects warning: unknown BIB error, sfntread library error  CT, 0
    I currently have the complete version of Adobe Design Premium CS5 also installed on my Windows system. No problems occurred with its installation and all of the programs within the suite launch and load properly as expected. The only other Adobe CS3 application that I also installed before installing After Effects CS3 was Premeire Pro CS3 which also installed, launched and loaded properly with no error messages appearing during the entire process.
    I did an initial search here on the forum using the error messages but did not find a solution that is workable with my particular operating system (64 bit) and the 32 bit After Effects Professional CS3 application.
    Any assistance with this would be greatly appreciated.

    Here's a page that might be useful:
    http://aeerrors.myleniumstuff.de/?p=370
    Note that Windows 7 is not listed as an operating system supported for After Effects CS3:
    http://kb2.adobe.com/cps/836/cpsid_83637.html#main_After_Effects_CS3_system_requirements
    The application was written, tested, and released before Windows 7 was available.

  • After effects 5.5 crashing on previous work

    Hello
    I have had this problem for about 2 weeks now and I think i have tried every 'fix' i can find on the internet.
    i'll talk you through what i do and what happens...
    I load up after effects
    I open a previous project that i created on the same after effects on the same computer about 3 weeks ago.
    Sometimes the file opens but the moment i move anything it crashes, no error message. just 'not responding' and i have to task manager and end the program to close it.
    Other times i can manage to click the add to render queue and i can even change the settings, but i have literally tried every setting about 5 times each.
    The program still crashes. its not just this file, 2 days ago i accepted that it wouldnt work and i decided to try making a new scene (not using the same footage).. half way through, i scrub the ram preview and it crashes again.
    My computer cost me £1000 (approx) i added another 8gb (12 total) of ram and put in an nvidia card... i did all of this at the start of septeber and i did it for the sole purpose of using after effects to build up my portfolio... but now its been a massive waste unless someone has a solution!
    any questions, feel free to ask, and all advice will be taken on board and i will be very greatful!
    Thanks
    Matt

    i have tried the openGL thing, how do i sort out my graphics card config? im not exactly an exert on all this! haha.
    should i trash all the prefs?
    cheers
    Matt

  • Indesign Cs4 6.01 and Eye Dropper Crash

    Anyone getting this problem?
    Have some text off to the side in a textbox, and i am trying to use the eye dropper tool to change its style to some text in another text box and Indesign is crashing.
    The text is even the same font family, just a differnt colour and size.

    First thing to try is replacing the InDesign preferences.

Maybe you are looking for

  • Help!! my safari crashes!!

    Hi I need help from someone who knows how to solve such issues. My safari has been crashing since day before yesterday. At first it was once a day now it crashes after 15-20 minutes if im using safari. I also have noticed that the websites that i ope

  • The Flash player is not working after i install.

    Windows Vista 32bt. I downloaded flash player 11.8, and install. It will not work.

  • Converting HDV 1080i 60 into HDV 1080 p 30

    Hello guys, I have HDV 1080 i 60 video. All I need is to make it progressive, so it would play good on computers. I did import the file into Compressor and choose - High Definition/HDV 1080i 60. In Inspector i go to Encoder tab and set COMPRESSION TA

  • That pesky Full Screen alert dialog in recent versions of Reader

    When I set the preferences within Acrobat to disable that horrible, pesky Full Screen alert dialog, it still appears on the end-user's Reader software, even though I turned it OFF from within Acrobat [slaps forehead]. Is there any way, by hook or by

  • Non zero values in the extraction of the planning area

    In our DP implementation we have been trying to extract 2 key figures  from the planning area, one of the key figures might have zero values, when we set the indicator for the non zero values then it only eliminates the records for which both the key