After effects has stopped working

after effects has stopped working,
I continuously see this and it will not open. I have opened it on previous builds on this platform.  I have been on for hours with technical support and they cant figure it out. one guy said it was a bios setting for ASUS but I can not find the setting to change it if it is.
I am running an ASUS M5A99FX PRO R2.0 AM3 AMD 990FX SB950 SATA 6Gb/s USB 3.0 ATX AMD Motherboard,
AMD FX-8350 Black Edition Vishera 8-Core 4.0GHz (4.2GHz Turbo) Socket AM3+ 125W Desktop Processor FD8350FRHKBOX, 20 gb ram, 12 ter hard drive space,gforce GTX460 x2 bridged GPU, 800w psu, and win 7 pro 64 bit.

Nobody can tell you anything without the crash info.
Working with your Operating System’s Tools | Mylenium's Error Code Database
Mylenium

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