After Effects Red Epic updating preview issues

Ok I downloaded "Red Epic Importer" for AE CS 5.5 (10.0.2.4) running on a HP Z800 with 22 gig of ram.
1) I followed the 'Read me" file for AE of course I backed up 'ImporterRED.prm" and "ImporterREDServer.exe"
2) And I loaded the new After effects cs 5.5 Red preview files
3) When I re-start AE I get:
'After effects warning: The following plugins have failed to load.
Please reinstall these plugins:
C:\program files\adobe\abobe aftereffects cs5\support files/(media core plug-ins\common\importer Red.prm"
3) I double checked and yes I only have one copy of each file.

You are using After Effects 10.0.2.4? That is After Effects CS5, not After Effects CS5.5.
The RED Epic importer is for After Effects CS5.5. It will not work with After Effects CS5.

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Sent via the Samsung GALAXY S®4, an AT&T 4G LTE smartphone

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Hi everyone,
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• CPUs reserved for other applications - 6
• RAM allocation per background CPU - 3GB
• Actual CPUs that will be used - 2
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Kind regards,
John

You need to have much more RAM reserved for other applications and more CPUs reserved for other applications. Your current settings are crippling your performance.
Read these:
https://blogs.adobe.com/aftereffects/2009/12/performance-tip-dont-starve-yo.html
http://blogs.adobe.com/aftereffects/2010/03/performance-tip-dont-oversched.html
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Hey Szalam,
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How long did you wait before trying to cancel the update?
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Windows Event:
The program AfterFX.exe version 13.2.0.49 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 244c
Start Time: 01d0663e2c20ad9d
Termination Time: 41
Application Path: C:\Program Files\Adobe\Adobe After Effects CC 2014\Support Files\AfterFX.exe
Report Id: 797025e9-d231-11e4-82fd-3085a99a74d1
Faulting package full name:
Faulting package-relative application ID:

Updated from what version to 13.2?
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