After Effects team call-in hour this afternoon

Michael Coleman, the After Effects product manager, has just invited people to call in and talk with the After Effects team this afternoon. Here's his post.
We did this a couple of months ago, and it was quite interesting.
So, check out Michael's post and give us a call.

> I am at version 12.0
First, install the update to After Effects CC (12.1):
http://adobe.ly/AE_CC_12dot1_details
It fixes a lot of problems, including a lot of crashes.

Similar Messages

SURVEY: Tell the After Effects team what you want and what you think.

Michael Coleman just posted a web survey about After Effects.
Please take a few minutes to tell us a few things about yourself, your projects, and your workflow. You'll also get a chance to indicate which potential features are most important to you. Surveys like this to are a great way for you to direct our efforts.
The survey will probably take about 15 minutes to complete. It is hosted at Surveymonkey.com.
Click this link to get started.
The information we gather is just for Adobe's use and we promise not to do anything annoying with your survey responses. All data will be kept confidential. No information about you will be sold or furnished to any other company whatsoever, nor will you receive any unsolicited email messages because of your participation in this survey.
On behalf of the entire After Effects team, thanks!

Always glad to do these. I printed the previous survey from 2007(?) and it's interesting to see what features are now included in CS4, which ones are still to be included, and which ones have been completely forgotten.

Problem updating After Effects CC (2014) I get this message: Update Failed Error encountered during installation. (U44M1P7)

Problem updating After Effects CC (2014) I get this message: Update Failed Error encountered during installation. (U44M1P7)

Hi,
It’s version 13.1.1 It’s a trial version.
I am updating it from the Creative cloud desktop application.
I have the photography subscription with Lightroom and Photoshop with Creative Cloud.
I was interested in trying out the video software and have trials of Premiere Pro as well as others. The CC desktop app alerted me to the AF update just as it does for the others I subscribe to plus the ones I am using as trials. I have not had any problems with the other apps (trial or not), only with AF.
Thanks.
Nancy Chadwick

Question from the After Effects team about audio output

When you render and export a composition from After Effects that does not have audio content, do you ever enable audio output intentionally (thus creating an empty audio track in the output file)?
If so, why, and what formats do you use?
We're in the process of making some improvements to how audio is handled, and we want to make sure that we haven't broken any common workflows.
(Note: If you're not sure about how to enable audio output, see this page: "FAQ: Why is there no sound (audio) in my output file?" )

For me, I can't think of a common use-case where that would be necessary. I suppose there are times when you want a file to conform to an existing structure, such as when you want to replace media in Premiere, and the new file needs to have the same number of audio tracks as the old file (which you may not have created). Even though that hardly ever happens (I remember replacing proxies when CS3 got the ability to import P2 footage... it was... not very cooperative), I wouldn't want to lose the ability to arbitrarily export an empty audio track, because I'm sure there are other edge cases which I can't think of. But, I wouldn't mind losing it as a default behavior.
It sounds like what you're hinting at is a feature where the render module detects whether there is any audio in the comp before committing to some kind of default audio track export setting. If there is no audio in the comp (or if all the audio in a comp is disabled), it wouldn't export an audio track.
As long as there is a setting to override this behavior (i.e.: enabled / if detected / disabled) that can be built into an export preset, I'd love such a feature.
I, too, often forget to turn on audio export, because most of my comps don't use audio (I sync audio in Premiere, usually) and I don't like having empty audio tracks I don't need. But in the rare cases I do need audio, it's really annoying to go back and re-export the audio because I forgot to turn it on (similar to forgetting to enable an alpha channel, which makes me feel really stupid).

After Effects Error "error cannot be imported this moov file is damaged or unsupported"

I'm working on a AE project and shut the project down before going to lunch. I come back and open it up and I get this error:
after effects error cannot be imported this moov file is damaged or unsupported
Nothing had changed in my project since earlier today. I've tried to import other .mov's and get the same error, I've also tried to relink the footage.
Any thoughts?

We need to know a lot more if we're going to help you. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"
If you're using After Effects CC (12.0), start here for QuickTime issues:
http://bit.ly/QT_AE_CC_12

Using Adobe Media Encoder to create H.264, MPEG-2, and WMV videos from After Effects - 6/23/14

Very disappointed with this choice. I will definitely be seeking to uninstall this version and go back a version or two. Two many extra steps to export an mp4 now. And now we also have to wait longer for a mp4 to render and can't take advantage of the machine's hardware? You guys fighting mp4 as a standard, forcing us to an additional product, or what? I'll be sharing my extreme disappoint with this 'upgrade' with the rest of the developers at work and who just had it installed. I'm not seeing this being too popular opn social media either. Seems like you only did what was best for you.Thanks for showing us who's boss.

Frank VA wrote:
And now we also have to wait longer for a mp4 to render and can't take advantage of the machine's hardware?
Not necessarily. You can render an intermediate codec with AE's render queue (thus using all of AE's power to render) and then drop that file into the Adobe Media Encoder.
This was the workflow I've always used - even when AE could encode with MP4. Why? Well, because AE sucked at MP4 encoding. You couldn't even do multipass endoding with it!
This is a useful workflow in a few ways:
1. You have an archive-quality file to come back to in the future.
2. You can use AE's full power to render.
3. You can use AME's superior encoding capabilities.
4. You can tweak your compression settings and try various encoding parameters to improve the quality while decreasing the bitrate of your product WITHOUT having to re-render the AE comp every time you try since you're working off of the intermediate file. I mean, imagine a comp with several 3d layers, depth of field, shadows from multiple lights, and 250,000 particles from Particular. What if you made an MP4 and then the client needed a smaller file size or the MP4 you made was too heavily compressed and you needed higher quality? I don't know about you, but I'd much rather only render that 18-hour monster once.
This workflow actually saves time for many people.
And, in any workflow, this produces a better product.
Again, this is what I did even when AE could encode MP4's.
Frank VA wrote:
You guys fighting mp4 as a standard, forcing us to an additional product, or what?
They aren't fighting MP4 as a standard, in fact, when Adobe folks pop in here and answer questions, that's often their recommendation for delivery codec.
Frank VA wrote:
Seems like you only did what was best for you. Thanks for showing us who's boss.
Listen, I understand your frustration. Knocking out a quick compressed file from AE for client review is handy.
However, maintaining the h.264 encoding in AE took up development time. There are only so many person-hours per week for the (relatively tiny) AE team to spend on building each version of AE.
I never liked AE's h.264 encoding - AME has always done a superior job. Since we have AME to do our encoding, I would rather the AE team focus their effort on improving AE as a compositing and motion graphics tool rather than as an encoding tool.
Again, I get the frustration. I can see where it feels like they are doing what's good for them and not us, but I think, in the long run, this way is better for us. Right now, the majority of the AE team is working on making AE faster to work with and faster to render. The sooner we get a relatively bug-free version of that, the better! (Especially for folks on Mac OSX Yosemite who can't RAM preview smoothly in any version of AE).
And at least the After Effects team has been very transparent about things - for example, this blog post talks about their reasoning: using Adobe Media Encoder to create H.264, MPEG-2, and WMV videos from After Effects

FEATURE REQUEST: After Effects style Placeholders and Proxies

If you feel the needs in efficient proxy workflow, welcome to the club and don't hesitate to submit feature request.
Here is the adjusted to less than 2000 symbols feature request text:
***After Effects style Placeholders and Proxies***
It would be nice if PrPro offered AE style Placeholders and Proxies workflow. There are cases, where they are extremely useful, e.g.:
1. Huge modern formats and resource hungry codecs. Not all machines can easily handle 2k or 4k footages, some can't get real time playback even with AVCHD. Not to mention that CinemaDNG importer was discontinued partly because of inability to get real time playback in PrPro. The issue can be resolved via rendering previews, but that's not always the most efficient workflow.
2. In multicam editing issues mentioned above increase dramatically. Rendering preview for every camera angle is simply impossible. Although PrPro offers offline clips workflow, an editor can't easily see if the clip is currently linked to a source footage or a proxy, and switching between sources and proxies involves several steps every time one needs to switch: selecting assets, making them offline, right-clicking again to link to other media, locating files on a disk; while in After Effects it's just one click once a proxy is set.
3. Adobe Dynamic Link. PrPro communicates with AE projects via single instance of headless AE, which creates a bottleneck and entails the need to render DI for complex comps. Although AE allows to set DIs as proxies and, hence, enjoy the best of both worlds, instantly switching between DI and dynamically linked comp and no needs to replace anything in PrPro timeline, with hundreds of dynamically linked comps PrPro timeline becomes unresponsive and takes forever to render (for my rig test 30 min sequence built out of 935 dynamically linked comps, which are just source footages in their own comps, hence, the equivalent to rendered DIs set to proxies, takes around 27 hours to render, while 30 min sequence built out of the same 935 source footages renders in real time). Meanwhile, PrPro doesn't currently allow to link offline dynamically linked comps to rendered DIs.

As the person who maintains the feature request database for After Effects, I can confirm that the number of times an item has been requested is a major factor when we consider what to work on next. So are other factors, such as how hard the feature is to implement and maintain, how much testing is involved (often the larger concern than programming time), whether the request conflicts with something else that we are already working on, and so on. It is true that we consider not just raw numbers of requests but the details of who is making the requests---e.g., whether the requests are coming from animators or compositors, beginners or experts.
I can only speak for the After Effects team, but the Premiere Pro team works much the same way (which is unsurprising, since we are in the same group and have overlapping team members).
We also try to give some visibility into the most requested items with posts like this:
http://blogs.adobe.com/aftereffects/2012/12/top-feature-requests-for-after-effects-in-2012 .html

How do I "round trip" a multi track Audition project with After Effects?

I'm a complete Audition newb and haven't been able to find an answer for this yet. I would like to make an ajustment in my Audition project and then move over to After Effects to hear it paired with the video. Also my voice over track is not in the mix even though it has signal and when I click into the individual cuts I hear it just fine. The voice over is track 2.

I'd need to see a little bit more of the Track Panel for Track 2 to know for sure why it's not included in a mixdown, but the likely cause is the Track Output is not set to Master, but instead was set to a specific output channel on your device.
As for the round-tripping between Au and AE, this process does not appear to be as elegant in After Effects as it is in Premiere Pro. You'll need to export the mixdown of your multitrack session, overwriting the file After Effects is referencing, the re-link it in AE. This would be how I'd approach it:
1. From Audition multitrack, File > Export > Multitrack Mixdown > Entire Session. Create a file in your AE project folder called Audition Mixdown.wav (for example. Best to use uncompressed WAV or AIFF formats at this stage.)
2. Drop this file into your Composition.
3. Make changes to the mix in Audition and either overwrite the original file, or save a new version.
4. In After Effects, right-click the file in your Project panel and choose Replace Footage > File... selecting the updated file.
Since it appears AE loads assets fully into RAM, it doesn't monitor the file on disk for changes and so it doesn't auto-update the asset when it is overwritten by Audition. In Premiere Pro, where the assets are streamed directly from disk, changes saved to the source asset update in the Premiere timeline almost immediately. Perhaps this is a potential workflow optimization we can discuss with the After Effects team to improve this workflow.

After Effects CC 2014 only using 30% of CPU when rendering

I've scoured the internet for details but there's surprisingly little help when it comes to After Effects and performance.
Basically, I built a new workstation awhile ago with the hopes of really speeding up my video editing as I was starting to do a lot more. Here are the specs:
Core i7-4930k
32 GB RAM @ 1600MHz
Stock GeForce 780
Samsung 840 EVO 500GB OS drive
Crucial 240 GB SSD for Scratch Disk
3TB WD Red for Mass Storage
Windows 8.1
I must say that I've been quite disappointed so far with the setup when it comes to the CPU, especially After Effects. I would think the 6 core would greatly outperform my old 4 core, but I've found hardly any performance improvements, and in fact have seen it perform worse in a number of situations. And I think the issue is that somehow, After Effects is not fully using the CPU. Whenever rendering or previewing, all 6 physical cores as well as the 6 logical cores hover around 30% usage. Never any more. And yet, the comp it's rendering could be chugging away at maybe 2-3 frames per second, and it could clearly go faster with more CPU usage. Heat isn't throttling anything as all the cores are still at a very cool 48-50 C, and this is just pretty basic air cooling. It's definitely not being pushed that much.
I don't think it's the CPU itself as Maya gladly takes up as much CPU as possible and my render times on that have improved dramatically. After Effects however (and Premiere when not using GPU effects) can be quite slow. It's especially frustrating when other older, clearly slower computers end up rendering my comps faster.
Is there any info at all out there as to why this is? Any advice on troubleshooting? I've tried many things and can't think of anything short of maybe it being an OS issue and having to reformat (which would be quite a pain).
Any and all help would be greatly appreciated.

Martin, I don't know if there's anything Todd or I can say to change your opinions. We try to represent how After Effects works, and why the After Effects team chose to make it work that way, in a way that all users can understand so you can get back to creative work as fast as possible.
What tends to rub us the wrong way are your assertions and accusations about that. For example:
If you guys spent less time listening to the voices you want to hear, and more time on the 'yes some time difficult to hear' but nether the less valid concerns of experienced users, you would have addressed this fundermental flaw years ago.
We gave constructive feedback whilst part of that program and none of it was ever addressed. There seemed to be a weird attitude to any criticism which didn't fit the given narrative.
I'm sure you probably see it differently and it is great to hear it is being addressed.
That last statement is quite true, your perspective is your own. From our perspective, your statements do not reflect how the After Effects team interacts with After Effects users, either the users in our prerelease program or users who are not a part of that program. Fact is that we spend a lot of time talking with users: in forums, at user groups, on the phone, via email, and by visiting work sites. We take notes and discuss as a group what we learned, and use that feedback to guide the future development of After Effects. It's not all sunshine and roses, we hear plenty of negative things about After Effects. This is important as it helps us understand how to make After Effects better. At the same time, we're also cognizant that we have many different types of users with different needs and workflows, and we can't make all users happy all of the time.
What I think is not visible to you, or to most After Effects users, is how we prioritize the development of After Effects. There are many factors that go into that, starting with input from users but also including (in no particular order) fixing bugs and general improvements, industry trends, changes in hardware and software environments, maintaining a large and complex codebase (some of which is shared with other Adobe applications), maintaining interoperability with other applications (both Adobe and non-Adobe), and ultimately delivering a product that people want to use. To see how all that comes together is harder to communicate; really, you would need to sit down with us and watch us work.
The more relevant point here, Martin, is that you appear to disagree with how much priority we've given to performance improvements in After Effects. You indicate that you would prefer that we had started on this work a long time ago.
All work we do in After Effects comes at the cost of work we don't do. I'm confident that you're like me in that you have a long list of enhancements, beyond performance, that you'd like to see in After Effects. But the After Effects team is relatively small for such a complex application, and the scope of the performance-related improvements we are currently making is huge, a massive re-wiring of the application. Doing this work in a reasonable amount of time, with the number of people that we have, with as few moving parts as possible, is tricky. In that context I hope you can see that it has not been easy for us to justify putting the entire team on this effort and doing no other work, no creative features, no workflow improvements, no fixing of long-standing bugs and gotchas, etc. What is important is that this work is now in progress.
On that note, I need to temper any expectations that you may be building based on this conversation. We're laying the groundwork for the future of After Effects, and the first iteration of performance improvements that you see next year might not meet your expectations if we hype it up too much. We plan to share specific detail when we get closer to a public release, but suffice that what we are doing now is absolutely necessary for even better things to come later.
We understand your frustrations, that you'd like After Effects to be faster. We're working on it, and we appreciate your patience. We also appreciate constructive comments and questions.

Workaround for slow performance and poor resolution with RED R3D files in After Effects CC 2014 (13.0)

http://blogs.adobe.com/aftereffects/2014/06/red-r3d-problems-after-effects-cc-2014-13-0.ht ml
The After Effects team are investigating a bug in After Effects CC 2104 (13.0) where RED (.R3D) files are very slow and the image resolution is poor, about 1/8 sampling.
The following workaround has been reported to solve the problems in some cases:
Save the project.
Choose Edit > Purge > All Memory & Disk Cache.
Please post in this thread about whether or not this workaround helped you.

Intentionally cross-linking threads: this issue was first reported in this thread, which has an ongoing discussion:
AE 2014CC RED R3D files support broken - footages looks bad, everything slow.
The thread you are in now is the comment thread for the blog post. Please post in whichever thread makes more sense for you. I am monitoring both.

*** Adobe Creative Suite 4 Now Shipping! After Effects CS4 New Features ***

Adobe have officially announced the upcoming Creative Suite 4 group of products, including
After Effects CS4,
CS4 Production Premium bundle, and
CS4 Master Collection.
After Effects CS4 Top New Features
b Live Adobe Photoshop 3D layers import
Import Adobe® Photoshop® 3D layers into Adobe After Effects® CS4, move them, animate cameras around them, adjust lighting, and composite them with other elements.
b Searchable timelines and projects and easier nested comp navigation
Locate any element in a comp or project with the new QuickSearch. Quickly navigate between nested comps with the new Mini-Flowchart.
b Compositions exported as layered projects
Export compositions as layered, XFL format projects that can be opened and edited in Adobe Flash® CS4 Professional software. Many After Effects assets such as text and Adobe Illustrator® artwork are preserved as vectors.
b Integrated workflow for mobile device authoring
Select devices in Adobe Device Central and automatically set up an After Effects project that targets those devices, with settings that match the targeted devices and the Render Queue setup to output to the proper codecs and resolutions.
b Numerous interface and workflow tweaks
Work more efficiently with dozens of user-requested changes, including the new Auto Resolution setting that only renders visible pixels when zooming in and out of a comp view, streamlined memory and multicore processing preferences, and more.
b Dynamic Link between Adobe Premiere Pro, After Effects, and Soundbooth
Using Adobe Creative Suite® 4 Production Premium software, now link Adobe Premiere® Pro sequences to an After Effects composition and After Effects comps to Adobe Soundbooth® with Adobe Dynamic Link.
b Independent keyframing of x, y, z values, plus 3D compositing improvements
Composite in 3D space more easily: Keyframe x, y, and z position values separately, and use the new unified camera, which makes the After Effects camera tool work more like those in 3D modeling applications.
b Cartoon effect
Instantly give live footage the look of cell animation. Stylize video by reducing the color palette of a clip and by emphasizing edges.
b Mocha for Adobe After Effects from Imagineer Systems
Use this powerful 2.5D planar tracking application from Imagineer Systems to track the motion of elements even in challenging shots where elements move offscreen or where there is motion blur or excessive grain.
b XMP metadata for asset intelligence
Now retain asset metadata while you work in After Effects. Add new project-, comp-, and layer-level metadata to streamline project tracking, and automate asset auditing and many other tasks.
Also note that
Adobe OnLocation, included in the CS4 Master Collection, Production Premium bundle, and with Premiere Pro, now runs natively in Mac OS X as well as Windows.
Adobe is offering some discounted upgrade incentive pricing for a limited time and/or pre-ordering. Some initial U.S. prices are as follows:
i Product___________________CS3 to CS4 Upgrade_______CS4 Full Purchase
After Effects CS3____________$299__________________$999
Production Premium CS3_______$599__________________$1699
Master Collection CS3_________$899__________________$2499
Please visit
www.adobe.com for accurate pricing, eligibility for upgrades and pre-orders in your region.
Click here to be notified when CS4 products are available for purchase and trial.

There's a list of the big new features in the
"New features in After Effects CS4" section of After Effects CS4 Help on the Web, and you can read about every little change to the UI in the
"User interface changes from After Effects CS3 to After Effects CS4" section.
But I thought that all of you who have posted requests to this wishlist might like to get specific responses to some of the items on this list.
First of all, though, I'd like to point out an innovative set of features that I think addresses a request that many of you have made... just not exactly as you asked for it. All of us have wanted a better way to see into and navigate among nested compositions (precompositions). The Composition Mini-Flowchart and Composition Navigator make moving around in a complex project much, much faster and easier. Telling you to see the
"Opening and navigating nested compositions" section isn't going to do this feature set justice. You'll only appreciate how slick this is when you get your hands on it.
Oh, and we reversed the behavior of double-clicking versus Option-double-clicking a precomposition layer: Now double-clicking opens the source composition in the Composition panel, not the precomposition layer in the Layer panel.
Now, on to the specific responses...
David Wigforss:
> I completely agree that the graph editor needs work....
> Position values need to be seperated into 3 distinct values that can
> be adjusted independant of each other.
Done.
See
"Separate dimensions of Position to animate components individually".
Mark Weiss:
> would like to see XDCam EX import capabilities.
Done.
See
"Supported import formats".
AndyClarke:
> all effects in 32 bit or float
Not quite all. But more are, including all of the 3D Channel effects, which is a category that really needed the upgrade.
See
"Effects and animation presets".
AndyClarke
> prob a really simple little thing but a 'centre anchor point' button could be handy?
Move layers so that their anchor points are in the center of the composition or view?
If so, then done. See the first tip on the
"Move layers in space" page.
silversurfer:
> An intra-project search function that displays properties of every layer.
Done.
See
"Search and filter in the Timeline, Project, and Effects & Presets panels".
(Plus, you can now use the shortcut FF to show instances of missing effects. See
"About effects".)
Thomas Craul:
> the possibility to expand all of the effects parameters in the effect controls window at once.
> just like when expanding all layer properties or all subfolders with strg+klick (little arrow).
Done.
See
"Shortcuts: showing properties in the Effect Controls panel".
Pietje Bel:
> I'd like to see some features I can use with my tablet (I got it for photoshop, though
> I use AE even more than I use photoshop).
We've had features for using the pen dynamics with the paint tools for a while. See
"Brushes and the Brushes panel".
That said, we've made some improvements under the hood that should make using a pen better (e.g., modifying the sensitivity during certain click and drag operations).
Darren McNeill:
> Simple, I would like After Effects to have the ability to extrude Text in 3d space.
> Nothing complicated, just be able to create 3d Text.
How about the ability to do this in Photoshop and then import the 3D object layer into After Effects?
See
"Using 3D object layers from Photoshop"
invisiblerabbit:
> Being able to specify how many processors to use in the multiprocessing preference pane.
Done. Plus other improvements in this area.
See
"Memory & Multiprocessing preferences".
invisiblerabbit:
> I'd love a setting either in the preferences or the output module to write project
> information (importantly: the name of the project) into the metadata of the rendered file.
Done. And then some. On steroids.
See
"XMP metadata in After Effects".
Navarro Parker:
> I'd love AE projects to be searchable. Having the ability to search for comp names or source footage
> names within projects from the Finder would be fantastic.
Done, as long as you have the means to search within XML files. The new XML project file format opens up a lot of scripting possibilities, too.
See
"About projects".
David Bogie:
> I humbly ask the Adobe After Effects team to concentrate first on fixing anything
> and everything that is broken or buggy before adding any more complexity to this application.
> Make it more elgant, make it easier to use, make it faster... sure, fine. But invest the
> creative energy and geek resources to making it work flawlessly instead of adding more stuff.
Though we did add "more stuff", we also spent a lot of time polishing the application this time. The number of small tweaks to address pain points was very large.
AndyClarke:
> I just don't like the help browser.
Better?
After Effects CS4 Help on the Web
Laurie Hogan:
> I got a simple one. Can AE have Spell Check.
AE Enhancers provides
a spelling checker script.
Laurie Hogan:
> Also Can there be more integration between AE and Apple FCP.
I give a link to a script from Dale Bradshaw on the
"Supported import formats" page (at the bottom of the page).

ExternalObject undefined in After Effects CS3

Hi, we have After Effects CS3 and have developed an external library that we would like to use from Extend Script.
When I launch Extend Script Toolkit and target itself, I can create the ExternalObject.
However, whenever the script runs targetting After Effects, we get the error message that "ExternalObject is undefined".
The Javascript CS3 guide clearly says that the ExternalObject javascript object is supported by all CS3 applications.
Is there some special configuration that needs to be done to enable this in After Effects?
Thanks,
Matt

Here's the response from a bug report I made on the issue. Turns out that it is not supported, and the manual is incorrect. Boo!!
It appears that AE CS3 does not support ExternalObject. After Effects CS4 supports it and you can create a ExternalObject with any framework, but you can't do anything useful with that object (even version always returns zero).
Aslo, the syntax should be:
Exporter.tgaInfoLib = new ExternalObject("lib:TGAInfo");
Steve
-the After Effects Team
On 9/21/09 1:22 AM, "matt connolly"> wrote:
The following information was submitted on the Software Feature Request and Bug Report Form for After Effects
Name                       : Matt Connolly
Email Address              : <deleted>
Company/Institution        : THQ Studio Australia
Feature Request/Bug Report : Bug Report
Product                    : After Effects
Product Version            : CS3 8.0.2
Browser                    : Safari
Web Server                 :
Application Server         :
Database                   :
Operating System           : Windows XP
OS version                 : SP3
HTTPREFERRER               : https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Feedback Report            : ******BUG******
ExternalObjects not available in ExtendScriptToolkit when Adobe After Effects is the exedcution target. ExternalObject objects can be created when the ExtendScript Toolkit application is the execution target.
Steps to reproduce bug:
1. run this script with target = ExtendScript Toolkit:
ExternalObject.searchFolders = g_tgaInfoDLLDir;
   Exporter.tgaInfoLib = new ExternalObject("lib:TGAInfo.dll");
works.
2. Change target to Adobe After Effects CS3.
3. run same script. fails with error: "ExternalObject undefined"
Results:
ExternalObject is accessible in ExtendScript Toolkit, but not in Adobe After Effects CS3 (v8.0.2.27)
Expected results:
Expected to work in both, as per page 185 of Javascript Tools Guide:
"All Creative Suite 3 applications support this feature."

After Effects keeps on closing at launch:Last log message was: 140735121400592 GPUManager 2 Sn

By mistake, I installed Cuda (nvidia) for mac because after effects called for it. I did not realize it was only for nvidia cards. My imac (10.9.2 mavericks) has a i5 : amd radeon hd 6750 gpu. Ever since I installed Cuda, neither after effects or premier will open.
this is message I get:
Last log message was: <140735121400592> <GPUManager> <2> Sniffer Result Code: 3
Please help!!!!!

rampage311 wrote:
Do you know how to properly remove Cuda?
This page has some info: Avoid installing NVIDIA CUDA drivers on computers with AMD GPUs

After Effects CC is unusable

I recently updated to Mavericks (big mistake) and After Effects CS5 was no longer supported. I'm now using After Effects CC and I get a warning message that says Quicktime component isn't installed on your computer. Some features may not work. This means, I can export every type of file except video files — no mov or mp4. I've installed the update from February as instructed and tinkered with Quicktime preferences. I've removed third party Quicktime plugins, and read several dozen posts yet nothing seems to work. Please help me get After Effects running. This is awful and somewhat unbelievable a video application doesn't export video files. I'm running After Effects CC on a Mac with a Quad - Core Intel Processor. Mavericks, and have 150GB available. Thank you.

I do apologize for the outburst, but installing After Effects CC has been beyond infuriating. I am thankful for people like you who take their precious time to help other people in communities such as this one. Now, if you're still reading this and have not solved this issue, here's how I got After Effects working. Please read this email I sent to a fellow who contacted me about this exact problem:
Yes, I did get it to work but this was a huge hassle! I spent several hours on the phone with Adobe tech support who took control of my computer. I'm not sure what they did because they went deep into the support files, which may not have even had an impact.
The end result was that After Effects CC or installing Mavericks somehow damaged my permissions on my admin account. So, I need to contact Apple and get a new admin account and have them transfer my data, whatever that means. Or, and I don't know if this will work without the Adobe tech tinkering, try opening After Effects CC in your guest account. That's the only way it'll work on my rig for now. Furthermore, to get a successful QuickTime, click the format button in the render queue and select H.264. The Animation codec has conflicts with Mavericks. Switching the codec and opening from a guest account did the trick.
Furthermore, every edition of After Effects has run beautifully on my rig even while creating particle systems and having eight other adobe apps open simultaneously — the tech rep mentioned AE now requires 8GB of ram to run efficiently vs my former 6. Maybe this was one of the Apples ploys to give Mavericks away for free…
Hope this helps,
Eric

Warning "RAM Preview needs 2 or more frames" after scrubbing audio in After Effects CC 2014 (13.0)

The After Effects team are investigating a bug in After Effects CC 2104 (13.0) where a memory leak occurs while scrubbing audio (holding down the CTRL or Command key while scrubbing). This memory leak can eventually consume all free RAM, which can lead to the warning message "After Effects error: RAM Preview needs 2 or more frames to playback" when you try to initiate a RAM preview.
While we investigate this problem, you can avoid the bug and memory leak by not scrubbing with audio. When the problem occurs you can resolve it by closing and restarting After Effects.
http://blogs.adobe.com/aftereffects/2014/07/warning-ram-preview-needs-2-or-more-frames-aft er-scrubbing-audio-in-after-effects-cc-2014-13-0.html

Hi all, just wanted to say, I am currently working on an award show for TV and have been scrubbing audio in AE CC 2014 13.0.2.3 without issue. Why am I not having the memory leak problem?
Would like to help if I can.
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: 12-Core Intel Xeon E5
Processor Speed: 2.7 GHz
Number of Processors: 1
Total Number of Cores: 12
L2 Cache (per Core): 256 KB
L3 Cache: 30 MB
Memory: 64 GB
Boot ROM Version: MP61.0116.B05
SMC Version (system): 2.20f18
Illumination Version: 1.4a6
System Software Overview:
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name:
User Name:
Secure Virtual Memory: Enabled
Time since boot: 1 day7:24

After Effects team call-in hour this afternoon

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