After Effects wont install on my Mac, I am running OS X, any ideas please?

What version of AE? What Mac? What version of OS X? You need to be much more specific.
Mylenium

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After effects wont install

I have a dell inspiron and after effects wont install. I had downloaded it before and it worked perfectly. But one day my computer had to reset itself causing me to re-download all my software. Everything downloaded perfectly except for my adobe softwares. Please help.

Sign out of your account... Uninstall... run the Cleaner...
-Restart your computer... Sign in to your account... Reinstall
-using the cleaner after uninstalling and before reinstalling is needed
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas? :)

After Effects 13.1.1 won't launch in Yosemite 10.10, any ideas?

We often see permissions issues after users install an update to the Mac OS X operating system. It would appear that Yosemite is no exception. Please review the following blog post for a possible solution:
fixing permissions problem that impedes start of Adobe applications | After Effects region of interest

My after effects wont install plz read!!!!!!!!

hey i have a problem whit my after effects i've tried to download a trail so i can register my code, the first part of instaling goes okay but then it comes to the setup it stops at 90% i've tried to uninstall and reinstall loads of times but it wont finish it
plz email me about the problem
[email protected]
i would love it if u could help me

Ah, I see. I'm sorry, but I'm afraid my Swedish is limited to "Dag!", "Heja" and a few other phrases. Surely not sufficient for providing a detailed explanation. Jonas Hummelstrand might be able to help, but ever since the switch to the new forum software he hasn't been around much, so maybe you should try to contact him via his website (generalspecialist.com).
Mylenium

HT1351 I had to wipe my computer , lost I tunes, reloaded it, but I can't get my ipod to sync, wont even register i have plugged in my ipod? Any ideas please?

Hi, I had to wipe my computer, reloaded itunes, but now when i plug in my ipod touch, it doesnt appear to be regeristing, any ideas please?

Restore your media from the backup of the computer, iDevices are NOT backup devices.

After Effects wont open error message

Hello.
My After effects wont open. I've read many forums and info that others have written about it not opening. Stuff about erasing fonts, deactivating fonts, then also, finding folders /Library/Application Support/Adobe/Common/Plug-ins/CS4/MediaCore---> which was empty and had nothing to erase or do anything with http://forums.creativecow.net/thread/2/973961 ...Still nothing.
this is the error.
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty
My computer is a brand new mac book pro. Tip Top of the line. Not sure what other details i should give.
Thanks for any help you can offer.
UGH boooo
thanks
L

I saw that there were a series of questions i need to answer in order to get the right answers.
What exact version of After Effects? Include the minor version number (e.g., After Effects CS5.5 with the 10.5.1 update). Do not just say "After Effects with the latest updates"; give the specific version number.
12.2 - after effects CC - CS6
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
yes. i even uninstalled and reinstalled the newest...again.
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Mac OSX 10.9.1
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number of disk drives, and how any external drives are connected.
2.3 GHZ Intel Core i716GB 1600 MHZ DDR3Macintosh HDprocessor #: 1Zero external drives connected.I use my local connection with my desktop to share files. Model Name: MacBook Pro Model Identifier: MacBookPro11,3 Processor Name: Intel Core i7 Processor Speed: 2.3 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 6 MB Memory: 16 GB
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
Graphics NVIDIA GeForce GT 750M 2048 MBInstalled CUDA
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
NO
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
If you are getting error message(s), what is the full text of the error message(s)?
Last log message was: <140735190438672> <EAMountPoints> <0> Error: mount point list is empty.Generating crash log, which may take a few minutes. although there is another window that says A LOT MORE!!
What were you doing when the problem occurred?
trying to open it.
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
It has worked for about 4 or 5 days. It was even working when i was doing the same action prior to the last time it stopped working. I was uploading a file from my other computers file. Which i had done many times throughout the day. As i work on one computer and when i have to leave and bring my laptop with me i do so. Because i work on my computer all day long. Desktop or laptop.
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
10.3
What other software are you running?
iWork - Numbers
Do you have any third-party effects or codecs installed?
Yes. I've since deleted them but i'm not sure where else to find the files if they're still around. ?
Are you using OpenGL features in After Effects?
Not sure i know what that is?
Does the problem only happen with your final output, RAM preview, or both?
its just not opening
Are you using Render Multiple Frames Simultaneously multiprocessing?
if that is the Double line play button then yes.
Are you using the ray-traced 3D renderer?
Not sure what that is.
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
What is the exact sequence of steps that you are taking?
Thanks for any help you can give me:)
L

After Effects CS6 upgrade error in mac mavericks

Say hello to everyone.
Now i'm very tired and irritated about upgrading after effects cs6. Because my mac version is mac os x 10.9.5, mavericks so have to upgrade After Effects cs6.
BUT, only upgrade version 11.04 installed, and the others (11.01/ 11.02/ 11.03) still not installed and have an error message : the error code is U44M2P7.
What is this code mean and what should i do next?

If you have 11.0.4 installed, you have everything in 11.0.1, 11.0.2., and 11.0.3
There is no reason to install any update other than 11.0.4

After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1

I have this on both machines running 10.10.1 OS X and AE 2014. I see on line that others are having this issue. I think it needs a Patch ASAP.

Hello. Basically I can create a new comp that is set to 1920 x 1080, @ 30 frames per second for 1 minute TRT. I create a new solid layer, say red. I hit space bar or play on the screen, and it does not play in real time. ITs on my Imac as well. same OS and Same Version software.
After effects running prerendered @ 17 FPS and fluctuating up to 20 when it should be playing @ real time. After effects 2014 CC , brand new Mac pro strapped 10.10.1
created by Dave LaRonde in After Effects - View the full discussion
Well, before you hit the panic button, why don't you tell us precisely what you're doing when AE plays at 17fps -- the keys you hit, the buttons you click to begin play.
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Geoffrey M. Wetzel
[email protected]
[email protected]
302.353.0798

After Effects CS5 is crashing my Mac when I trim a clip

I don't have much to explain this further but After Effects CS5 is crashing my Mac when I trim a clip. It completely turns off my Mac when I trim a clip. The only other similar thing is Photoshop CS5 is also doing crashing my Mac when I resize large images. Small images are fine but large 300dpi images crashes it without warning. Don't know what to do.
I have 8gigs of Ram and am running 27" iMac Core i5
Any help would be much appreciated!
Thanks,
Hal

Are you running these two program together?
I would think so.OK you are probably running them both as 64 bit that is great that they run 64 bit and can use more RAM and even better they actually do use more RAM.
So the solution is probably more RAM, don't run them to together or lower the expectations of Photoshop and AE.
That way they won't try to use all the RAM to do this work. It will probably do the wrk pretty fast but not as fast if you had more RAM maybe.
Also AE and PS on an iMac, what about your scratch disk. Is it a very fast external drive and how is it connected?
If you don't have a fast internal drive say with at least a 32MB buffer running at 7200rpm then there you go a real contributing ffactor.
To be honest you need both more RAM and a fast start up disk and a fast external scratch.
The new 2TB drives by Seagate run at 7200 rpm and have 64 MB cache which s as important as the rotation. You can possibly make a Raptor an external scratch as well at 300 GB they are probably not arge enough s a start up.
Those are my thoughts.
16 GB of RAM a larger faster internal drive lower the performance and memory setting as well.

After Effects not Installing

I have tried numerous times to download after effects but it just won't install. It says "Installation Failed". This is the error message I get.
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DW016 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 4 warning(s)
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {0256558F-A0FF-4FCF-99C2-96D2EE3201D9} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {C346BBCF-A687-4500-BB19-EE9C2D6FF284} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {4817D846-700B-474E-A31B-80892B3E92E3} Adobe After Effects CS6 11.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1405)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1405)
ERROR: DF037: Unable to delete directory "/Users/admin/Library/Preferences/Adobe/After Effects/11.0"(Seq 33)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 33)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe After Effects CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe After Effects CS6_AdobeAfterEffects11en_USLanguagePack: Install failed
I've uninstalled previous versions, and I don't know what to do now.

I originally had Adobe Photoshop Extended, then upgraded to the Production Suite. I ran the Adobe Cleaner, and that uninstalled most Adobe products, including my existing Adobe install, and then I re-installed everything with the same error code. Since CS4 came with CS5, I've installed AE CS4, but would really like to upgrade because I'm new to Creative Suite, and not sure how CS4 integrates with CS5...CS4 After Effects installed perfectly. I do have a 64 bit system, and installing to an OCZ Vertex 2....every other suite installs perfectly, except AE. And I think that is the coolest program in the Suite. I thank you all so much for taking the time to help, I really want to get AECS5 running...I did try to install after doing the recommended items Adobe suggests for Exit Codes 6 and 7, including turning off many startups...
I'm baffled....
Ben

Hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

hallo, i have a problem with the intallation about after effects. I have a mac 10.6.8 and they told me I can't installete it because i don't have a system with 64 bit. how can i do? someone told me i can .. but i don't know how. thank you

You cannot. If someone else told you there is a way then they will need to show you. After Effects requires a 64-bit system and the latest release requires Mac OS X v10.8 or v10.9 minimum

Creative cloud says after effects is installed when it really is not.

Creative cloud says after effects is installed when it really is not.

Hi Ryan P,
Please follow the steps in the below link as it may help ;
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Thanks,
Manish Sharma

After effects cc install stuck at 90%

I can't seem to get my after effects cc install past 90%. after I have waited for some time, i then press cancel and rather than going back to an 'install' button, it goes to a 'update' button. i click that and get error - U43M1D204

Hello,
I had this exact same problem, and I didn't know what to do. However, I went into the menu to Force Quit Applications (Apple Menu, Force Quit...), and I noticed that Skype wasn't responding. I wondered why, and I force quitted it. Straight away, my update went to 97%, and after a short while, installed. I'm not sure if this is the case with your computer, or if you even have Skype, but this solution works for me.
Kind Regards,
Goombado

Pr 6 of CS6 failed to install due to language error. System: Mac OS 10.9.4. Any idea?

Pr 6 of CS6 failed to install due to language error. System: Mac OS 10.9.4. Any idea?

attach a screenshot of the error message.

Have installed icloud on my lap top but it wont open, password is correct any ideas please

I have installed icloud on my laptop but canmt open ot to use it. Any ideas please. password is correst. thanks, bulleddie.

Hey mistib,
Thanks for the question. After reviewing your post, it sounds like you want to update to the latest version of iTunes. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iTunes: How to install the latest version
Thanks for using Apple Support Communities.
Have a nice day,
Mario

After Effects wont install on my Mac, I am running OS X, any ideas please?

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