After exiting a pop up says firefox is still running and I cannot reaccess it. Any ideas on how to fix this?

When I close MF I cannot reaccess it as a pop up box tells me it is still running but not responsing. I then have to restart the computer to access it.

Since this is an XP machine, which version of iTunes do you have installed?  Is it the latest version?
Have you tried starting iTunes, attach the USB end of the cable, then while holding the home button on the iPod connect the 30-pin connector end of the cable to the iPod...that is the recovery mode but also should make iTunes see the iPod.
If that doesn't work you may need to take the iPod back and have it tested by the genius bar techs to make sure the connector is not bad.

Similar Messages

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    When you go to task manager, go to the "processes" tab, right click on "firefox.exe," and select "end process tree." In the picture I've attached, I'm using windows 8, so the UI is a little different, but I hope it points you in the right direction.

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    This has been happening for about two months. It started suddenly, but happens many times a day now.

    That's the million dollar question.
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