After exporinting I cannot view my document

The export is successful and saves the document,but when I try to open it in excel or word, I get the following message:
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade
to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
For further support, go to www.adobe.com/support/products/acrreader.html
I have done this & it tells me i am on the latest version... now what?

Good day,
It sounds like you may have a file association issue. This document may help. If you're converting your files from PDF to Word or Excel with the ExportPDF service, the resulting files should open in their respective Microsoft Office applications. The error message has left me a bit confused.
Could you clarify exactly what you're doing (step by step) to get this error? Hopefully we can get to the bottom of this!
Kind regards,
David
Acrobat Community Manager
Adobe Systems

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I have a problem a with a Workflow Definition because I appear the following Error in the log (Setup > System Administration > System Management > System Information > Logs)
u201CYou cannot view this document (Contract Document Type) because you do not have the appropriate permission. Contact the system administrator and request permission.u201D
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Can you help because this error and above all how to solve
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After exporinting I cannot view my document

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