After FF update the page setup is gone and back to default values

we use FF as default browser for our web application (desktop), delivering it as default browser on the hardware we deliver and as the advised web browser for desktops.
The very annoying thing is that after updates to newest versions (it lately happened with update to FF 24) the page settings are not kept.
Instead they are back to the default values as if it was a new installation. We use the page settings to have clean prints. That is: without disturbing headers and footers and with margins to 0 (zero).
I 've been searching for a while why this happens and could find a solution. As customers are vigorously complaining now, we have to reconsider our browser policy.

0.03937" isn't that 1mm?
Those "size" values will be displayed in inches if the Letter / Legal / other American paper sizes are set, and in mm for the "A" paper sizes used elsewhere. So if someone would be using A4, a 1mm setting would appear as 1.0 - not 0.03937 .
From what I have seen, only 2 digits after the decimal point should appear. Those ''(or similar)'' with 15 digits has been mentioned frequently here as occurring with broken printer settings.
As far as "why" with a fresh installation, I have no idea. Any chance your company is using a custom Firefox configuration file (cfg) to set your own default prefs? And those old prefs are configured as the default for all your installations? ''One way to check that would be to create a new Profile and see if those prefs appear automatically in the new Profile before printing anything. No printing prefs should appear as "user set" - or maybe only those??''
Until a few weeks ago "we" weren't aware that those prefs had changed with Firefox 6.0. This support article - https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox - needed to be edited, after a user mentioned that he didn't have the ''older'' preferences and that article was misleading. I started investigating with every version from Firefox 2.0 up to Firefox (Nightly) 27.0, and discovered those prefs had been changed in Firefox 6.0 over 2 1/2 years ago. I had a number of other support contributors verify my findings in the Contributors forum; this article was edited as a result.<br />

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