After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?
After forgetting the password for my iPhone, I am trying to restore it through iTunes, however, during the process, the phone keeps turning on and asking for the password, thus canceling the process. Any advice?
Yes, you will still get the prompt.
I meant reset then try the recovery mode restore again.
You can also try DFU Mode.
DFU (Device Firmware Update) Mode is different than Recovery Mode.
DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.
DFU Mode:
Plug your device into your computer.
Turn off the device.
Hold the Power button for 3 seconds
Hold the Home button without releasing the Power button for 10 seconds
Release the Power Button but keep holding the Home button
Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several trys.
Similar Messages
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I forgot my password for my iphone 4 and it is now disabled. I am trying to restore it through itunes, but it say I have to put my passcode into my phone first. Is there a way to restore without using my passcode?
The instructions are in that link. Just follow them VERY CAREFULLY. Especially the part about:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes. [but DON'T connect it to the iPhone yet]
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see the iTunes screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen. -
I can't update apps on my iphone 5. theirs an old apple ID. That I don't have the pass word. I've created a new apple ID. but the old one keeps popping up. I have it on the Itunes on the phone but the old one keeps comming up and asking for a pass word.
Apps are permanently tied to the Apple ID used to purchase them. You will have to delete the apps from the phone and re-purchase them using your Apple ID.
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HT204053 An old Apple ID keeps popping up and asking for password; how do I get rid of it?
An old Apple ID keeps popping up and asking for password; how do I get rid of it?
Here is what I did to fix it on Win 7 64-bit system:
Computer > C: > Program Files
Delete the Oberon Games File
If you have a Program Files (x86), delete it there, too.
Reboot. -
My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?
Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.
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How can I fix iCal that keeps popping up and asking for my ID
ICal keeps popping up and asking for me to make sure my password and ID are entered correctly. I have been up on my accounts and done this endless times. I have a POP account that I want to add to the list of accounts under ICal's preferences, but I'm stuck when it keeps telling me that it can find my POP server, but the ID doesn't work. I've tried every ID I ever had and it still doesn't work. How can I fix this?
Greetings,
Thats the issue right there. POP is for email, not for calendars. Remove that pop account from the accounts are of iCal.
You would add a POP account to the Mail application to get emails.
Hope that helps. -
My AppStore wont update my apps because my old iTunes account keeps coming up and asks for billing info HELP!!!
Apps are always associated with the Apple ID that was used to purchase them. This cannot be changed. To avoid getting the request you are seeing delete all apps that request the former Apple ID and download them again.
Any apps for which you paid a fee will require that you purchase them again. -
Phone keeps turning on and off, showing the apple logo, then repeating...
Phone keeps turning on and off, showing the apple logo, then repeating...
Try this. It worked for a few users after a drop.
Turn the iPad over and give it a very HARD slap on the back. May take several slaps.
Cheers, Tom -
my ipad mini is in recovery mode after upgrading to ios 7. When i tried to restore it through itunes it says an error occured in restoring ... please help.......
Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times. -
my i phone keeps turning off and turning back on cant play games because it turns off in the middle
Which jailbreak are you using?
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Finder keep on restarting and asking for "restore to a previous state"
After finder crash on OSX Lion, it keep on restarting and asking whether I want to restore to a previous saved state. I have try to relaunch and force quit it, but it still keep on restarting, making the OS unusable. When i swith to other user account, the finder are usable, so how can I remedy this ?
+When I then try and open i-tunes it says that it can't read my library+
Use the directions from this article to find an itunes database that will work.
Surely one of the files in the *Previous iTunes Libraries* folder will work.
http://support.apple.com/kb/TS1967 -
I am trying to install an app in my iphone. When I click Install, my old gmail account comes up for verification and it asks for my password etc. I dont use this account anymore and have a new gmail account that is associated with my apple account. How can I get the new gmail to default when I am trying to install apps?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings and i cant does anyone have a way to get around this and beat the error 1015 code.Sorry dean,
We do not provide support on this forum for jailbroken devices. You should do a Google search to see if you can get some help elsewhere.
Sorry,
GB -
hi
I have purchased a iphone 3g, it appears that it was jail broken. I don't know what that means. I tried to restore the phone to factory settings but it won't allow me.
What can i do?No support or assistance can be provided here for jailbroken devices.
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How the heck do I get this thing to restore?
I was updating the iOS when it froze. Did nothing for hours. So I turned the phone off. When I went to turn it on again, the apple logo showed up and then the phone kept going back and forth between a black screen and the apple logo. Is there anyway to get this thing to respond and go back to iOS 5?iPhones don't take baths too well. You can do what the other responder suggested and put it in rice for a few days, but this usually doesn't work too well. Here in the US Apple has an out of warranty replacement policy for situations like this. You might want to check on the policy in the UK, but I'm betting it's pretty much the same. Here in the US, they'll give us a replacement phone for the subsidized price we paid when new. For example, a 16GB iP4 costs $199 and we are tied to a two year contract with AT&T. So, when a phone goes for an unplanned swim, Apple will let us purchase a replacement phone for the same price. Good luck.......
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