After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How do I correct this. I am using Windows 8.1 . My wife has never had an iTuunes account

Hello Lakesidetom,
It sounds as though you are experiencing an issue with an Apple ID and authorizations. Based on your post, it sounds like you are familiar with the authorizing and deauthorizing process. The Apple ID in question (your wife's email) may be originating from the iPhone you are attempting to update. Is it possible that your wife created an Apple ID or iCloud account which is signed in on that iPhone? Below, I have included links to some resources that may help you determine if your wife has created an Apple ID:
How to find your Apple ID - Apple Support
Use these steps if you forgot your Apple ID or aren't sure that you have one.
Apple - My Apple ID
If you can't remember your Apple ID, just provide us with some information and we'll find it for you. Then we'll help you reset your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

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I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I corr

I have an Ipad My apple ID and password works for Ibooks and Icloud but when I try to get into the app store it doesn't show my entire email address on the account. When I try to get into the app store it tells me my password is incorrect. How can I correct this? I have been emailing support but so far they have been no help

Open the App Store app, go to the Featured pane, swipe to the bottom, tap the Apple ID and sign out. Tap again and sign in with the Apple ID of your choosing.

Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

Remember only the icloud email address, forget the password, birthdate, and verification questions. How can i get the icloud email back?

Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!

If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show).

I recently had to change my email address for the Apple ID and now when the App store comes up it still asks has my old email address and no password will work. What should I taccepts it all fine as does facetime. Help?

I recently changed my email address for the Apple Id and it was accepted but now when the App store comes up it still shows my old email address and no password will work. iCloud and Facetime are fine. Don't know why it stays there or how to alter it.

1. Sign out of old ID
2. Sign in with new ID
Settings>AppStore>Apple ID

Hi! I`'m from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?"What to Bring with You Your old mobile phone, if you're replacing it. Social Security number of the account holder. etc"

Hi! I'm from Russia and i want to buy the new unlocked iPhone 4S in the U.S. in November, but i need to know, am i need this doc's?
What to Bring with You
Your old mobile phone, if you’re replacing it.
Social Security number of the account holder.
Valid government-issued photo ID.
Carrier account password, if you have one.
Your Apple ID and password.

http://www.apple.com/iphone/LTE/
According to Apple's list (link above) you will probably want to pick up a Sprint or US Cellular model. HOWEVER, as I mentioned above I know that the Verizon iPhones come unlocked from the factory (assuming it will be the same for iPhone 6 and 6+). I DO NOT KNOW if the Sprint and US Cellular models come unlocked. But I am sure some quick internet research will lead you to the answer.
I think your goal would be to get a Sprint or US Cellular version. Also I believe a law was just recently passed that allows someone to have a phone unlocked by the carrier no questions asked. So even if the Sprint and US Cellular iPhones are locked you can have them unlocked.
Update:
http://www.cbsnews.com/news/obama-signs-bill-unlocking-cellphones/

HT4623 When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

When I try to update IOS 6 to my I Phone using my computer, it keeps saying This version of iTunes (10.6.1) is the current version. It won't let me update and I don't have wi fi

It seems that you try to update iTunes rather than your phone. To update your phone, connect it to your computer, and on the page of your phone in iTunes, you should have a button "check for updates" or something similar.
More info here: http://support.apple.com/kb/HT4623

When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install. I even get the same message when I try to uninstall the existing version of firefox. How do I close Firefox???

When I try to update Firefox it repeatedly says Firefox must be closed to proceed with install even tho Firefox is closed. I get the same message when I try to uninstall the existing version of Firefox. How do I close Firefox??? The same thing happens when I try to update other programs. When a program is off what else do I have to do to turn it off??

If you get an error message that you do not have sufficient permissions or have other problems with updating to update then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

When i try to update an app it says unable to download at this time. No matter how many time i do it. But then i tried to delete an app then redownload it to see if it will let me but i cant download it either it has the same error! HELP!!!

Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
You can these suggestions. One might work for you.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

HT1923 wen i try to install itunes it say i have ti uninstall the old one so i try to uninstall it an it say something about the path

wen i try to install itunes it say i have ti uninstall the old one so i try to uninstall it an it say something about the path

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

i can go onto the itunes store but when i try to update ios 7 it says i have no internet connection

I upgraded my iphone 5 to IOS 7 and it will not recognise my previously OK bt home hub connection. If I go to an allternative, BT WiFI it connects but will not allow me to access anything on the web or any applications needing web access. Any way round this or can I revert back to IOS 6?

I have an Ipod 4 and when I try to update my Ipod it says make sure your network settings are correct and your network connection is active.

I have an IPod 4 and when I try to update my IPod it says make sure your network settings are correct and your network connection is active. How do I make it update?

Are yo getting a network timeout error?
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

My sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?

You should do this to make this your iPhone and remove her info...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores. Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister the device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661

When I try to update my apps it says "app not compatible"? What do I do?

When I try to update my apps it says "app not compatible"? What do I do?

Did you recently update to iOS 5? If so, that probably means that the developers of the apps in question have not updated their apps to be compatible with iOS 5.
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Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. I have exhausted the suggestions on the support page. I have no choice but to use a different browser.

Firefox is not open, will not open, but when I try to update or uninstall it says I need to close Firefox first. This is a common problem, as I have seen many posts with the same problem. I don't know what else I can say about it, it is pretty straightforward.

http://kb.mozillazine.org/Kill_application

After getting a new desktop I downloaded iTunes and authorized my new computer and then de-authorized my old one, When I try to update my 5S it says my phone is not authorized and list my wifes email address as the account holder and not mine. How

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