After having downloaded I have been unable to open the files using right click or double clicking in the download windo

I am using Windows 7 along with Office 10. I have downloaded a number of zip files into Download location. Although the files are shown in the firefox download window they are not on my computer hard disk. Although I can access the Firefox download window and get the menu when I right click on a file and click on open nothing happens. The same outcome when I double click on the file in the window. I need to understand where the download files are and how to open them before I go crazy.

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and the cookies from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Firefox uses the about: protocol to access built-in about: pages that you can open via the location bar just like you open web pages.
*http://kb.mozillazine.org/About_protocol_links).
*Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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