After I bought my new RMBp, apple upgrade the old rmbp to a new version, what should i do now?
By the way, I have already all the systems, like CPU, RAM and SSD
Can I get a free upgrade to the current version?
Cheers
Welcome to the Apple Support Communities
If you bought the MacBook less than 14 days ago, you can return your MacBook Pro and buy the new MacBook Pro with Retina display, if you want. It won't be free, unless the new MacBook Pro you want costs less money or the same as your actual Mac.
If you bought it more than 14 days ago, you are out of luck because you can't return the MacBook
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TS1717 itunes won't start because it says the folder was made in newer version, what should be done?
itunes won't start because it says the folder was made in newer version, what should be done?
If you haven't deliberately tried to downgrade iTunes then it is possible the library is corrupt. This approach should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
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I recieved an email from itunes stating that someone was trying to use my apple acct. so I was going to email apple but noticed that the email address was not apples. What should I do if anything? Thanks
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The front camera on my iPod touch 4th generation is frozen. I cannot use it. Updating software does not help. This started right after I bought it, new from BestBuy. What can I do? When i go to the camera, it is stuck on a black screen. the only way to use my camera is through other camera apps, but if I try to switch it to the front camera, it freezes again.
If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required. You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty
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My Hard drive crashed on my PC just after I bought my new iphone 4s, which I hadnt sinked yet with my itunes account. I had many photos of my kids backed up on icloud which is all I care about retrieving! Is there ANY way to retrieve those pictures? I have read through countless blogs and forums relating to my problem and it doesnt seem as though anybody has had the same problem. I performed a back up of my icloud just before selling my last Iphone. I bought a new Iphone, and before I got the chance to sinc it to my itunes/icloud account, my hard drive crashed (yes I am sure it was my hard drive). So now I have a new computer and have absolutely no idea how to retrieve any of it or if retrieval is even possible. Any help you can provide to me would be greatly appreciated. Thanks in advance for any help you can provide.
rodolfovaldez17 wrote:
My hard drive recently crashed and I cannot recover it. I
See these 2 Links...
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141 -
I was making new Apple ID with my other Email on iTunes, but I canceled the process on payment page. After a while I went to make a new ID with same Email but it says the Email is already in use! what should i do?
You will need to try changing the email address on the first account and see if you can then re-use it on a new account - you can try changing the email address via http://appleid.apple.com or by logging into it via the Store > View Account menu option on a computer's iTunes (if you don't have a spare email account then you can create one via http://gmail.com or http://hotmail.com)
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I have just upgraded the software on my iphone to version 6. I saved all apps and itunes purchases to my computer before upgrading. How can I now put the apps I bought back onto my phone and also onto my new ipad?
linnieg wrote:
I have just upgraded the software on my iphone to version 6. I saved all apps and itunes purchases to my computer before upgrading. How can I now put the apps I bought back onto my phone and also onto my new ipad?
Upgrading the OS does not remove your apps and purchases. -
Look at original question. When I did the download to the new 6.0 it said everything was fine. Then when I tried to use the firefox again it said an older version needed to shut down my computer so that it could upgrade the old version. It wont let me do anything and all it says is shut down computer so old version can upgrade. It wont let me open the program or remove it or anything. PLease help me with this. I really like Firefox but this has been going on for 5 months now and I still dont get answers from you. How do I fix this???
Look at original question. When I did the download to the new 6.0 it said everything was fine. Then when I tried to use the firefox again it said an older version needed to shut down my computer so that it could upgrade the old version. It wont let me do anything and all it says is shut down computer so old version can upgrade. It wont let me open the program or remove it or anything. PLease help me with this. I really like Firefox but this has been going on for 5 months now and I still dont get answers from you. How do I fix this???
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I bought Fifa 2014 in the old iOS, since then I updated to iOS 7. Now it's asking me to buy the full upgrade again. Help?
Thank you Chris for your concern. But It doesnt go through.
I tried through iForget,
01.
Select your authentication method.
Email authentication: To access your information, we will send an email to the address(es) on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
02.
Email has been sent.
When you receive your sign in information, follow the directions in the email to reset your password.
But
I m not receiving any authentication email even it says that email has been sent, & trtied to verify my birth date & all then it says
Password Reset
Your Apple ID password has been reset.
Return to My Apple ID
After all, I am just putting the same id & password, It says INCORRECT.
"Is it my problem is not clear to you all? Please help me. Thank you!
Regards
Sujan -
My iPhone is locked due to setting up a passcode after loading new version 7. I have tried to reset but keep getting turn of "find my iphone". I can't get into the phone to turn this off. What do I do now?
Try this - http://support.apple.com/kb/ht1212 - also you can sign into www.icloud.com and remote erase the phone
recovery mode restore as descibed in HT1808 might be your last resort though -
My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.
After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao. -
When trying to perform updates I get this message: This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled. What do I do? I just bought the MacBook Pro new and migrated my apps from my old MacBook Pro.
Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
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