After i buy something in my online games i cant update my app..it said that my payment before was declined
I have bought something in my online games"clash of clan"and it was success deal..but after that i cant update my others app..it said that my payment method was declined..how to solve this problem?
What are you using as your payment method (credit card, debit card, ...), and have you tried removing your payment details and adding them back ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your iPad then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
If you are using a credit card then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Similar Messages
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I WANT TO PURCHASE NFS MOST WANTED GAME FROM APP STORE BUT IT DOESN'T ALLOW ME TO PROCEED FURTHER
after trying many times with two different debit cards still does not allows me to buy a game from the app store gives error "YOUR PAYMENT METHOD WAS DECLINE.PLEASE ENTER VALID PAYMENT METHOD INFORMATION" Please help me outIn most cases, you can't use a Debit card anymore. So, either redeem an iTunes gift card or use a credit card.
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I Tried to buy viber credit Then I Enterd My Credit Details And It Didnt Purchased It And Now It Said To Me That your payment method was declined And Cannot buy Any App. Even Its Free !!!!!!!!!!
If you have a credit card on your account then it will need to be valid and accepted by the store, if not then you won't be able to download anything until you have valie payment details.
If it's a credit card (i don't think that debit cards are still accepted) then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management -
there is a (billing problem with a previous purchase.Please update your payment method)... After updating I receive the following message (your payment method was declined,Please enter another payment method
I get this sometimes with the card I've been using for years. I'm not sure what happens but usually, all I have to do is go into iTunes and edit my card info. Instead of changing anything, I just save the changes even though I didn't make any and then iTunes will then automatically resubmit the over due charges.
This same thing also happens with SiriusXM account and at least once ir twice a year, I get a past due notice in the mail. Frustrating even though there is nothing wrong with my card. -
I am trying to buy something from an in game store but it says your purchase cannot be completed and i would like to know whats wrong. Can it be the game it's self or something else?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
still dont wanna use my credit card,always if i want buy something on apple store ,there is a your payment method was declined,dont know why cause my credit card is working...
Find out here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
This sign appeared in my account: "Your payment method was declined. Update your biiling info'. After adding new information about my others cards I see the same sign. Can't understand what the problem is and what should I do. Everything used to be good before.
Do anyone know what I supposed to do in that situation?
Really need help!
Thanks in advance.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
apps store said that the game is free but why the bill says it needs money?
please reply me soon!!!!
chan family
<Email Edited By Host>Did you add or change your credit card details when downloading the app ? If so then you've probably received a temporary store holding charge, which should disappear within a few days : holding charges. Or have you made any in-app purchases within the app (what app is it) ? If you log into your account on your computer's iTunes (Store > View My Account), what shows under your purchase history ?
As these are user-to-user forums, you are not talking to Apple here, I've asked the hosts to remove your email address from the post's title. -
Today, after having published my website without difficulty for years, I got an error message saying that the file format was unrocognized. Anyone have any suggestions.
You need to give some more info.
How are you publishing your site - iWeb FTP or another application? If the latter, is the encoding set to Unicode (UTF-8)?
Who is giving you this message - the server? -
after sync my iphone4 to itunes i can't see the same apps on itunes that are on my phone. How do i make them show the same?
Hello Louise,
There are a couple of ways that you can download your apps to iTunes on your computer.
First, you can transfer your purchases to from your iPhone to your computer using the steps in this article:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Alternatively, you can download the apps directly from the iTunes Store using the steps in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd>
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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I recently played a game i downloaded. Galaxy Empire by Tap4Fun.
It is an online game and making money by offering items to sell. You can speedup you progress by using osme of the items.
I did not make any purchase and instead took my time to build up and construct my fleet. However, it is destroyed in battle by weaker fleet. I do some searching on the internet and other also reported problem with the game.
I wrote to their support only to be given stupid reason such as opponent are stronger cause they got better sheild and weapon and etc, like i dont know how to read a stupid battle report.
I just quit this game this morning but would like to know where i can make a complaint to Apple about this game. I felt it is try to cheat people of their money. I am ok to lost game in a fair fight but to what i think is a system glitch.I recently played a game i downloaded. Galaxy Empire by Tap4Fun.
It is an online game and making money by offering items to sell. You can speedup you progress by using osme of the items.
I did not make any purchase and instead took my time to build up and construct my fleet. However, it is destroyed in battle by weaker fleet. I do some searching on the internet and other also reported problem with the game.
I wrote to their support only to be given stupid reason such as opponent are stronger cause they got better sheild and weapon and etc, like i dont know how to read a stupid battle report.
I just quit this game this morning but would like to know where i can make a complaint to Apple about this game. I felt it is try to cheat people of their money. I am ok to lost game in a fair fight but to what i think is a system glitch. -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I want to build textures both for building structures, and clothing for a game I play online,, I have photoshop cc, no apps,, what would be the best app to purchase and use?
Open itunes, authorize itunes to your account, connect iphone, click File>Transfer Purchases
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I bought a Visa card and I wanted to buy gold in dragon story game but I couldn't ! Can I know why ?
The card needs to be registered to exactly the same name and address as you have on your iTunes account and be able to be verified as being issued by a bank/financial institution in your country - which prepaid cards tend not to be. Do you have a credt card or are iTunes gift cards available in your country ?
Or you are getting a message to contact iTunes support ? If you are then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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