After I downloaded the update, iWeb won't open.

Everytime I cllick on iweb in by dashboard, the only thing that comes up is a window saying the application quit unexpectedly. I've hit reopen and I've hit report, but nothing works. I reallly need help to find out what's wrong.

Hey Shaunte834,
Thanks for the question. I understand you are experiencing issues with an application purchased from the App Store. The following article will help to troubleshoot this issue:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks,
Matt M.

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    Process:         Safari [354]
    Path:            /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:      com.apple.Safari
    Version:         7.0.3 (9537.75.14)
    Build Info:      WebBrowser-7537075014000000~3
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [163]
    Responsible:     Safari [354]
    User ID:         501
    Date/Time:       2014-04-16 22:58:20.708 -0400
    OS Version:      Mac OS X 10.9.2 (13C64)
    Report Version:  11
    Anonymous UUID:  DC8B7253-C74C-0BB5-779F-BD55E143A306
    Crashed Thread:  13
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x000000010b874f9c
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x10b874f9c:
        __DATA                 000000010b1c3000-000000010b1c7000 [   16K] rw-/rwx SM=PRV  /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
    --> __LINKEDIT             000000010b1c7000-000000010b971000 [ 7848K] r--/rwx SM=COW  /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
        MALLOC (admin)         000000010b971000-000000010b972000 [    4K] ---/rwx SM=NUL 
    Application Specific Information:
    Process Model:
    Multiple Web Processes
    Thread 0:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation                0x0000000103619dcd CFEqual + 285
    1   com.apple.Safari.framework              0x0000000100123be0 Safari::BookmarkLeaf::retainIconForTopLevelDomainURL() + 118
    2   com.apple.Safari.framework              0x000000010011e9c8 Safari::BookmarkFolder::insertChildAtIndex(***::PassRefPtr<Safari::Bookmark>, unsigned long) + 228
    3   com.apple.Safari.framework              0x000000010011e138 Safari::BookmarkFolder::initFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 492
    4   com.apple.Safari.framework              0x00000001001101cb Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 91
    5   com.apple.Safari.framework              0x0000000100110a04 Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, Safari::BookmarkGroup*) + 22
    6   com.apple.Safari.framework              0x000000010011e0e7 Safari::BookmarkFolder::initFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 411
    7   com.apple.Safari.framework              0x00000001001101cb Safari::Bookmark::bookmarkFromDictionaryRepresentation(Safari::CF::Dictionary const&, bool, Safari::BookmarkGroup*) + 91
    8   com.apple.Safari.framework              0x000000010011fa7e Safari::BookmarkGroup::loadBookmarkGroupGuts() + 84
    9   com.apple.Safari.framework              0x000000010011f3b0 Safari::BookmarkGroup::BookmarkGroup(NSString*) + 462
    10  com.apple.Safari.framework              0x000000010012a9ea Safari::BookmarksControllerOld::BookmarksControllerOld() + 104
    11  com.apple.Safari.framework              0x000000010012a958 Safari::BookmarksControllerOld::shared() + 46
    12  com.apple.Safari.framework              0x00000001001288a4 -[BookmarksController _initWithBookmarksMenu:] + 201
    13  com.apple.Safari.framework              0x0000000100124a4b +[BookmarksController sharedController] + 137
    14  com.apple.Safari.framework              0x000000010014040f -[BrowserApplication sendEvent:] + 253
    15  com.apple.AppKit                        0x00000001048a6ea5 -[NSApplication _realDoModalLoop:peek:] + 761
    16  com.apple.AppKit                        0x00000001048a554e -[NSApplication runModalForWindow:] + 117
    17  com.apple.AppKit                        0x00000001048a50fd -[NSAlert runModal] + 145
    18  com.apple.AppKit                        0x000000010454d2a9 __55-[NSPersistentUIRestorer promptToIgnorePersistentState]_block_invoke + 1054
    19  com.apple.AppKit                        0x000000010454ce4e -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 28
    20  com.apple.AppKit                        0x000000010454cdef -[NSPersistentUIRestorer promptToIgnorePersistentState] + 213
    21  com.apple.AppKit                        0x000000010454cd13 -[NSPersistentUIManager promptToIgnorePersistentState] + 28
    22  com.apple.AppKit                        0x000000010454cb34 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 252
    23  com.apple.AppKit                        0x000000010454c909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
    24  com.apple.AppKit                        0x000000010454c36b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
    25  com.apple.Foundation                    0x0000000102aa4f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
    26  com.apple.Foundation                    0x0000000102aa4d7d _NSAppleEventManagerGenericHandler + 106
    27  com.apple.AE                            0x0000000107598e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
    28  com.apple.AE                            0x0000000107598c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
    29  com.apple.AE                            0x0000000107598b36 aeProcessAppleEvent + 315
    30  com.apple.HIToolbox                     0x0000000106118161 AEProcessAppleEvent + 56
    31  com.apple.AppKit                        0x0000000104548246 _DPSNextEvent + 1026
    32  com.apple.AppKit                        0x0000000104547a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    33  com.apple.Safari.framework              0x0000000100140d00 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
    34  com.apple.AppKit                        0x000000010453bb2c -[NSApplication run] + 553
    35  com.apple.AppKit                        0x0000000104526913 NSApplicationMain + 940
    36  com.apple.Safari.framework              0x0000000100312c8d SafariMain + 267
    37  libdyld.dylib                           0x0000000106bcf5fd start + 1
    Thread 1:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x0000000106d66662 kevent64 + 10
    1   libdispatch.dylib                       0x0000000106b9943d _dispatch_mgr_invoke + 239
    2   libdispatch.dylib                       0x0000000106b99152 _dispatch_mgr_thread + 52
    Thread 3:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 5:: WebCore: IconDatabase
    0   libsystem_kernel.dylib                  0x0000000106d65716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x0000000106e7cc3b _pthread_cond_wait + 727
    2   com.apple.WebCore                       0x000000010a1bb4cb WebCore::IconDatabase::syncThreadMainLoop() + 507
    3   com.apple.WebCore                       0x000000010a1b805f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
    4   com.apple.JavaScriptCore                0x0000000100bd153f ***::wtfThreadEntryPoint(void*) + 15
    5   libsystem_pthread.dylib                 0x0000000106e7a899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x0000000106e7a72a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x0000000106e7efc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x0000000106d65e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0000000106e7bf08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib                 0x0000000106e7efb9 start_wqthread + 13
    Thread 10:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib                  0x0000000106d61a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x0000000106d60d18 mach_msg + 64
    2   com.apple.QuartzCore                    0x0000000101cc9377 CA::Render::Server::server_thread(void*) + 195
    3   com.apple.QuartzCore                    0x0000000101cc92ad thread_fun + 25
    4   libsystem_pthread.dylib                 0x0000000106e7a899 _pthread_body + 138
    5   libsystem_pthread.dylib                 0x0000000106e7a72a _pthread_start + 137
    6   libsystem_pthread.dylib                 0x0000000106e7efc9 thread_start + 13
    Thread 11:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x0000000106d61a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x0000000106d60d18 mach_msg + 64
    2   com.apple.CoreFoundation                0x000000010366c155 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation                0x000000010366b779 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation                0x000000010366b0b5 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation                    0x0000000102aea967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation                    0x0000000102aea76b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib                 0x0000000106e7a899 _pthread_body + 138
    8   libsystem_pthread.dylib                 0x0000000106e7a72a _pthread_start + 137
    9   libsystem_pthread.dylib                 0x0000000106e7efc9 thread_start + 13
    Thread 12:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x0000000106d65a3a __semwait_signal + 10
    1   libsystem_c.dylib                       0x0000000106cb4dc0 nanosleep + 200
    2   libsystem_c.dylib                       0x0000000106cb4cb2 usleep + 54
    3   com.apple.AppKit                        0x00000001047ac21d -[NSUIHeartBeat _heartBeatThread:] + 2132
    4   com.apple.Foundation                    0x0000000102aea76b __NSThread__main__ + 1318
    5   libsystem_pthread.dylib                 0x0000000106e7a899 _pthread_body + 138
    6   libsystem_pthread.dylib                 0x0000000106e7a72a _pthread_start + 137
    7   libsystem_pthread.dylib                 0x0000000106e7efc9 thread_start + 13
    Thread 13 Crashed:
    0   ???                                     0x000000010b874f9c 0 + 4488384412
    Thread 13 crashed with X86 Thread State (64-bit):
      rax: 0x746e656d656c4568  rbx: 0x0000000000000054  rcx: 0x00000001023cf000  rdx: 0x0000000000000054
      rdi: 0x00000001023cf000  rsi: 0x00000001013e2000  rbp: 0x00000001023d0ff0  rsp: 0x00000001023d0f68
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000
      r12: 0x000000010b6c3420  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x00000001013e2000
      rip: 0x000000010b874f9c  rfl: 0x0000000000010206  cr2: 0x000000010b874f9c
    Logical CPU:     2
    Error Code:      0x00000014
    Trap Number:     14
    Binary Images:
           0x1000de000 -        0x1000deffd  com.apple.Safari (7.0.3 - 9537.75.14) <170ED2F7-108B-326D-96B6-D54CCA40AA85> /Applications/Safari.app/Contents/MacOS/Safari
           0x1000e4000 -        0x1005eaffb  com.apple.Safari.framework (9537 - 9537.75.14) <4803DE3D-4606-3B70-A537-6D12F172665A> /System/Library/StagedFrameworks/Safari/Safari.framework/Versions/A/Safari
           0x1009d7000 -        0x1009d8ff7  libSystem.B.dylib (1197.1.1) <5292BF21-9406-32D5-8BB3-7DD02C672FA0> /usr/lib/libSystem.B.dylib
           0x1009e5000 -        0x100a03ff7  com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
           0x100a26000 -        0x100a27fff  libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
           0x100a30000 -        0x100a4dff7  com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
           0x100a5f000 -        0x100a5ffff  com.apple.Carbon (154 - 157) <EFC1A1C0-CB07-395A-B038-CFA2E71D3E69> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
           0x100a64000 -        0x100a64fff  com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
           0x100a6d000 -        0x100acbff7  com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
           0x100b0e000 -        0x100b18ff7  com.apple.CrashReporterSupport (10.9 - 538) <DD7669BA-78A6-3BEA-8410-17F556ACAA18> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
           0x100b26000 -        0x100b90ff7  com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
           0x100bc8000 -        0x100f3fff6  com.apple.JavaScriptCore (9537 - 9537.75.12) <8018AEEE-9FAB-34DE-AF60-97B2F221747A> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/Versions/A/Jav aScriptCore
           0x10103a000 -        0x1011f2ff3  libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
           0x10129c000 -        0x101386fff  libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
           0x10139e000 -        0x1013cfff7  libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
           0x1013e3000 -        0x1013f0ff7  libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
           0x1013f9000 -        0x101407fff  com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
           0x101410000 -        0x101451fff  com.apple.PerformanceAnalysis (1.47 - 47) <B5B491F2-EF86-3382-B23B-EA78AC40AF25> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
           0x101ca2000 -        0x101e3eff3  com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
           0x101f19000 -        0x102172ff9  com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
           0x1022bd000 -        0x102330fff  com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
           0x102373000 -        0x1023a1ff7  com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
           0x1023d3000 -        0x102436ff7  com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
           0x102476000 -        0x1025acffc  com.apple.WebKit (9537 - 9537.75.14) <CBAF76C6-E6F7-390A-A21D-CBCAF4A6896A> /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/WebKit
           0x1026a6000 -        0x102897ff3  com.apple.WebKit2 (9537 - 9537.75.14) <B3511A1C-A7E7-3F81-9EDB-2602C4EFAF19> /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/WebKit2
           0x102a84000 -        0x102d82fff  com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x102fc1000 -        0x10316ef27  libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
           0x103191000 -        0x1031e3fff  libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
           0x103242000 -        0x103304ff5  com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
           0x103375000 -        0x103376ff7  libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
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           0x108114000 -        0x1084f5ffe  libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
           0x10855a000 -        0x1086c8ff7  libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
           0x1086f5000 -        0x1087e4fff  libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
           0x10885f000 -        0x1088a6fff  libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
           0x1088cc000 -        0x1088f0ff7  libJPEG.dylib (1042) <33648F26-A1DA-3C30-B15B-E9FFD41DB25C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
           0x1088fc000 -        0x108955fff  libTIFF.dylib (1042) <51D02EEC-0D0C-34C1-91C8-D316473A3FEA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
           0x10896b000 -        0x108986ff7  libPng.dylib (1042) <36FF1DDA-9804-33C5-802E-3FCA9879F0E6> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
           0x10898f000 -        0x108993ff7  libGIF.dylib (1042) <C57840F6-1C11-3273-B4FC-956950B94034> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
           0x10899a000 -        0x108a88fff  libJP2.dylib (1042) <01D988D4-E36F-3120-8BA4-EF6282ECB010> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
           0x108ab8000 -        0x108abafff  libRadiance.dylib (1042) <B91D4B97-7BF3-3285-BCB7-4948BAAC23EE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
           0x108ac3000 -        0x108b0aff7  libcups.2.dylib (372.2) <37802F24-BCC2-3721-8E12-82B29B61B2AA> /usr/lib/libcups.2.dylib
           0x108b25000 -        0x108b3eff7  com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
           0x108b5b000 -        0x108b77fff  libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
           0x108b83000 -        0x108c74ff9  libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
           0x108c8b000 -        0x108cf0ff5  com.apple.Heimdal (4.0 - 2.0) <523EC6C4-BD9B-3840-9376-E617BA627F59> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
           0x108d21000 -        0x108d22fff  com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
           0x108d28000 -        0x108d2cff7  libheimdal-asn1.dylib (323.15) <B8BF2B7D-E913-3544-AA6D-CAC119F81C7C> /usr/lib/libheimdal-asn1.dylib
           0x108d36000 -        0x108d42ff7  com.apple.OpenDirectory (10.9 - 173.90.1) <E5EF8E1A-7214-36D0-AF0D-8D030DF6C2FC> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
           0x108d5a000 -        0x108d63ffb  com.apple.CommonAuth (4.0 - 2.0) <70FDDA03-7B44-37EC-B78E-3EC3C8505C76> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
           0x108d6e000 -        0x108da9fff  com.apple.bom (14.0 - 193.1) <EF24A562-6D3C-379E-8B9B-FAE0E4A0EF7C> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
           0x108dbe000 -        0x108de3ff7  com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
           0x108e00000 -        0x1090d0ffc  com.apple.CoreImage (9.2.7) <BF88A02E-994E-3970-AC62-04248CA8DC46> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
           0x1091cb000 -        0x10921efff  com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
           0x109247000 -        0x109286fff  libGLU.dylib (9.6) <EE4907CA-219C-34BD-A84E-B85695F64C05> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
           0x109296000 -        0x10929effc  libGFXShared.dylib (9.6) <E276D384-3616-3511-B5F2-92621D6372D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
           0x1092a7000 -        0x1092b2fff  libGL.dylib (9.6) <A2EF4E15-EA08-396D-A1D4-29E1CED6876A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
           0x1092c8000 -        0x109306ff7  libGLImage.dylib (9.6) <DCF2E131-A65E-33B2-B32D-28FF01605AB1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
           0x109310000 -        0x109312fff  libCVMSPluginSupport.dylib (9.6) <FFDA2811-060E-3591-A280-4A726AA82436> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
           0x109318000 -        0x10931bfff  libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
           0x109326000 -        0x109759ffb  com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
           0x109975000 -        0x1099c3fff  com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
           0x1099e1000 -        0x1099edff3  com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
           0x1099f5000 -        0x109a0eff7  com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
           0x109a25000 -        0x109a55fff  com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
           0x109a81000 -        0x109aa6ff7  com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
           0x109ab9000 -        0x109b39fff  com.apple.CoreSymbolication (3.0 - 141) <DC9F84AA-9BD0-322B-83C3-FDC1FA771F37> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
           0x109b57000 -        0x109bafff7  com.apple.Symbolication (1.4 - 129) <6D47983E-9B8E-38A0-9503-099601CF118E> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
           0x109bfa000 -        0x109c29fff  com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
           0x109c47000 -        0x109ca6fff  com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
           0x109ce7000 -        0x109d11ff7  libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
           0x109d24000 -        0x109d8afff  com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
           0x109def000 -        0x109df3fff  com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
           0x109e01000 -        0x109e04fff  com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
           0x109e0d000 -        0x109e1ffff  com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
           0x109e40000 -        0x109e58ff7  com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
           0x109e6a000 -        0x109e6bff7  com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
           0x109e72000 -        0x109e74ff7  com.apple.securityhi (9.0 - 55005) <38784C88-AA07-350E-97A3-FCC24C97FC82> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
           0x109e7d000 -        0x10a03bfff  com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
           0x10a198000 -        0x10a1a2ff7  com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
           0x10a1b2000 -        0x10b004ffb  com.apple.WebCore (9537 - 9537.75.14) <99715507-9651-3DCE-831B-BF815FB3DE44> /System/Library/StagedFrameworks/Safari/WebCore.framework/Versions/A/WebCore
           0x10d527000 -        0x10d553fff  com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
           0x10d5c5000 -        0x10d5d2ff4  com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
           0x10d5ee000 -        0x10d5f6ff3  libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
           0x10e467000 -        0x10e48fffb  libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
           0x10e49f000 -        0x10e4a2ffa  libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
           0x110002000 -        0x110293fff  com.apple.RawCamera.bundle (5.04 - 736) <0C8A3629-BEAC-34A7-A3A3-B9AF4B3AB4B4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
        0x7fff61224000 -     0x7fff61257817  dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 1
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 591
        thread_create: 2
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=161.7M resident=86.2M(53%) swapped_out_or_unallocated=75.5M(47%)
    Writable regions: Total=1.1G written=10.2M(1%) resident=13.1M(1%) swapped_out=0K(0%) unallocated=1.1G(99%)
    REGION TYPE                        VIRTUAL
    ===========                        =======
    CG backing stores                     452K
    CG image                               12K
    CG raster data                         12K
    CG shared images                      180K
    Image IO                               16K
    JS JIT generated code                   8K
    JS JIT generated code (reserved)      1.0G        reserved VM address space (unallocated)
    Kernel Alloc Once                       8K
    MALLOC                               48.4M
    MALLOC (admin)                         32K
    Memory Tag 242                         12K
    Memory Tag 251                         36K
    SQLite page cache                     640K
    STACK GUARD                          56.0M
    Stack                                13.7M
    VM_ALLOCATE                          16.4M
    WebKit Malloc                        1232K
    __DATA                               23.5M
    __IMAGE                               528K
    __LINKEDIT                           41.9M
    __TEXT                              119.9M
    __UNICODE                             544K
    mapped file                          49.8M
    shared memory                           4K
    ===========                        =======
    TOTAL                                 1.4G
    TOTAL, minus reserved VM space      373.3M

    You installed the "Genieo" rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the rootkit (as long as you never reinstall it.)
    Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
    Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
    Step 1
    In the Applications folder, there should be an item named "Genieo". Select it and open the Finder Info window. If it shows that the Version is less than 2.0, download and install the current version from the genieo.com website. This may seem paradoxical, since the goal is to remove it, but you'll be saving yourself some trouble as well as the risk of putting the system in an unusable state.
    There should be another application in the same folder named "Uninstall Genieo". After updating Genieo, if necessary, launch "Uninstall Genieo" and follow the prompts to remove the "newspaper-style home page." Restart the computer.
    This step does not completely inactivate Genieo.
    Step 2
    Don't take this step unless you completed Step 1, including the restart, without any error messages. If you couldn't complete Step 1, stop here and ask for instructions.
    Triple-click anywhere in the line below on this page to select it:
    /Library/Frameworks/GenieoExtra.framework
    Right-click or control-click the line and select
    Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.
    If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
    Move each of these items to the Trash in the same way:
    /Library/LaunchAgents/com.genieo.completer.update.plist
    /Library/LaunchAgents/com.genieo.engine.plist
    /Library/LaunchAgents/com.genieoinnovation.macextension.plist
    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
    /Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client/u/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
    /usr/lib/libimckit.dylib
    /usr/lib/libimckitsa.dylib~/Library/Application Support/com.genieoinnovation.Installer~/Library/LaunchAgents/com.genieo.completer.download.plist
    ~/Library/LaunchAgents/com.genieo.completer.update.plist
    If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. There's no need to restart after each one. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
    Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
    Step 3
    From the Safari menu bar, select
    Safari ▹ Preferences... ▹ Extensions
    Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
    Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
    Make sure you don't repeat the mistake that led you to install this software. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
    You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
    Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam.

  • I can't open my Mac. After I downloaded the update and I restarted it I can't log in

    It's just in the start screen with my computers my computer's name and Guest user. With sleep restart shutdown on the bottom. Now my iPhone is lagging

    Hi Dmitry.
    Please send more detail to our support team at [email protected]
    Which type of project was it?
    Mac or Windows?
    Does this affect all projects?
    Thank you, RocketLife
    RocketLife, developer of HP Photo Creations
    » Visit the HP Photo Creations Facebook page — news, tips, and inspiration
    » See the HP Photo Creations video tours — cool tips in under 2 minutes
    » Contact Customer Support — get answers from the experts

  • My iphone 5 is stuck on the connect to Itunes screen after I downloaded the update, does anyone know what to do?

    I've tried holding the power button and home button simultaneously while connecting my phone to itunes but it still doesn't recognize my phone. I have uninstalled every component of itunes and run the device manager and I've really done all I think I can do. Will I have to take my phone to the apple store or are there any other solutions?

    Mine gave me an error in itunes side that it didnt recognize the phone.  But when I unplugged and re plugged it it was fine.  Or is yours on the screen with the little plug?  You might have to go to Apple.  I have that happen to a friend on the 7 upgrade.  She needed a new phone.  oy!

  • My phone is saying i need to activating. this started right after i download the update

    can u help  me 

    Authentication / Activation servers are ALSO slammed right now.
    Give it some time.   
    download servers VS. authentication servers

  • I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded to updated itunes...what now?

    I use a macbook pro..My iPhone 4s refuses to be recognised by itunes even after I downloaded the updated itunes...what now?

    Hi Oneness1,
    Thanks for visiting Apple Support Communities.
    These troubleshooting steps can help if your iPhone 4S is not recognized by your MacBook Pro:
    Plug the device directly into a high-power USB 2.0 port on the computer. If possible, use a USB port on the back of the computer.
    Avoid plugging the device into a keyboard, display, or standalone hub. The USB ports on these accessories may be low-power or only offer USB 1.x connections.
    If you are using an accessory, remove the accessory and connect the device to the computer using only the Apple 30-pin to USB Cable or Lightning to USB Cable.
    If you have access to additional Apple 30-pin to USB Cable or Lightning to USB Cables, try testing with another if the first one doesn't work.
    Restart your computer and device. To restart your device:
    Hold the power button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
    Disconnect all USB devices from your computer, except for your keyboard and mouse. Then reconnect the iOS device. If the issue is resolved, reconnect other USB devices, testing after each connection.
    From:
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/TS1286
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
    Install software updates on your Mac.
    Note: If an iTunes update is available, apply the update.
    Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
    Disconnect other USB devices and connect your device directly to a USB port on your Mac.
    Restart your Mac.
    From:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    All the best,
    Jeremy

  • I update my ipod touch 5th gen to IOS 8.1.2, after the update I can't open my ipod.

    I'm a newbie here.. I need help.
    I update my ipod touch 5th gen, and then after I download the update(IOS 8.1.2). I click the update button and of course the screen went black. After that, I can't open my ipod even I plug it to my charger.
    Please.. I really need help..
    TIA..

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