After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?

After i have downloaded creative cloud desktop it tells me that it's impossible installing it,why?Help please

Hi alessia muscas,
Please try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html.
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Similar Messages

  • How do i access the programs after i have downloaded creative cloud?

    how do i start using cc after downloading the app?

    Hi tuk 5227
    Please see Creative Cloud Help | Install, update, or uninstall apps
    ^Ani

  • I have downloaded Creative Cloud desktop for my Lenovo with Windows 7. I have deleted the previous version of Photoshop CS6, Elements and Lightroom. The CC app doesn't let me download any applications- says unable to reach servers. This has been happening

    I've tried everything!

    What is "everything" that you've tried?
    Please read, and reply back here with information https://forums.adobe.com/thread/1499014
    -and try some steps such as changing browsers and turning off your firewall for downloads
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on.  the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of su

    I have tried many times to download creative cloud desktop app such as AI, LR, PS, ID and so on.  the following message appears You are running an operating system that Illustrator no longer supports. Refer to the system requirements for a full list of supported platforms. The only one I have succeeded to download are DW and MU.
    Please could you help out

    Hello,
    please have a look at the different sys-requirements for example:
    AI: http://helpx.adobe.com/illustrator/system-requirements.html
    PS: http://helpx.adobe.com/photoshop/system-requirements.html
    (LR 1-5: http://helpx.adobe.com/de/lightroom/system-requirements.html)
    You will find the same explanations for your other programs.
    Hans-Günter

  • I use more than one desktop to edit.  Can I access photoshop and lightroom from any of them, or only from the desktop onto which I have download Creative Cloud?

    I use more than one desktop to edit.  Can I access Creative Cloud Photoshop and Lightroom from any of them to edit, or only from the desktop onto which I have download Creative Cloud?

    Divindino you can activate Photoshop and Lightroom on up to two computers.  You can find more details at Activation & deactivation help - http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html.

  • My machine crashed on the first download with what appeared to be 90% done, now it is stuck "downloading Creative cloud desktop" at about 10% internet working fine.

    My machine crashed at the first attempt to download, now the Adobe installer is stuck at 10% when trying to download Creative Cloud desktop. do I need to purge some files to get it going? iMac 10.6.8 Internet service is fine. Thanks.

    Thomh57685518 I would strongly encourage you to run Mac OS 10.7 or later if possible.  You can find the system requirements for the Creative Cloud applications at System requirements | Creative Cloud.

  • "Downloading Creative Cloud desktop"  -- Makes no progress, "Downloading Creative Cloud desktop"  -- Makes no progress

    I am trying to install CreativeCloudSet-Up.exe file, started it up, and for last several hours "Downloading Creative Cloud desktop" bar is moving nowhere.
    I am behind firewall. Thanks.

    AlexDorfman I would recommend asking your I.T. department to review Creative Cloud for enterprise for information on how to configure the firewall to allow the Creative Cloud Desktop application to download.

  • Problem downloading creative cloud desktop

    I am having a hard time downloading creative cloud desktop it is not progressing. There is a tiny bit of the green bar , but it has not budged past that for the last hour. Help please?

    Moving this discussion to the Creative Cloud Download & Install forum.
    Tracylynn715 which operating system are you using? 
    If you are using Windows please cancel the current installation.  Once the installation is canceled please rename the C:\Program Files\Common Files\Adobe\OOBE folder to OOBE_old.  Once the folder is renamed please try installing the Creative Cloud Desktop application from https://creative.adobe.com/products/creative-cloud.

  • Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you

    Hi folks, can someone help me with my redemption code?
    have a creative cloud id made last week.
    but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me???
    Thank you

    I have a fully companies annual subscription of 69.99 a month.
    but I can only download the 30-day trial versions.
    and if I want to put on them completely firedamp should I enter a redemption code. could it be that the code later emailed word?
    Met vriendelijke groet,
    Dave Dros
    Van: "hans-g." <[email protected]<mailto:[email protected]>>
    Beantwoorden - Aan: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Datum: dinsdag 21 oktober 2014 10:03
    Aan: iMac <[email protected]<mailto:[email protected]>>
    Onderwerp:  Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    Hi folks, can someone help me with my redemption code? have a creative cloud id made last week. but in order to install my products I have a redemption code needed but that I can't find anywhere. can someone help me??? Thank you
    created by hans-g.<https://forums.adobe.com/people/hans-g.> in Adobe Creative Cloud - View the full discussion<https://forums.adobe.com/message/6850359#6850359>

  • I am running intel core 2 duo on i Mac. The download  photoshop cloud trial version, tells me that my system is no longer supported. Really?

    I am running intel core 2 duo on i Mac. The download  photoshop cloud trial version, tells me that my system is no longer supported. Really?

    Maybe it is your OSX, what version are you running?
    Mac OS
    Multicore Intel processor with 64-bit support
    Mac OS X v10.7, v10.8, or v10.9
    2 GB of RAM (8 GB recommended)
    3.2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024x768 display (1280x800 recommended) with 16-bit color and 512 MB of VRAM (1 GB recommended)**  Even 256 MB works for OpenGL but not 3D
    OpenGL 2.0–capable system
    Internet connection and registration are necessary for required software activation, membership validation, and access to online services.*

  • Looking forward to download Adobe After Effects CC from Creative Cloud Desktop Application. But why most of the apps appear to be in CS6?

    I installed the new copy of Adobe Creative Cloud Desktop Application, and looking forward to download Adobe After Effects CC. But why most of the apps appear to be in CS6? - Including AE. Only few appears to be CC.
    Thank you.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Renewed my monthly plan , downloaded creative cloud desktop app on new laptop, go to apps, but i dont have an option to install photoshop, I have it installed on two other laptops but both laptops were damaged and i cant access them to delete the installe

    hello, i ordered photoshop on creative cloud in August 2014 on a monthly plan, had no problems installing and using etc, until both mine and my girlfriends laptops were damaged. I then stopped paying my monthly plan. and PS was deactivated. I recently got a new laptop which im using currently, it is an aspire one with windows 7. I paid my debt to adobe to reactivate, Creative Cloud Photography plan (one-year) . I then downloaded creative cloud and logged in as usual, i go to the apps page to install PS but it only has an option that says TRY. i looked into the problem and found that with my account i can only have PS installed on two devices, and the only two solutions i saw was to uninstall on the other devices and then re install. This is my problem, my girlfriend chucked her laptop straight in the bin whilst I have mine in the cupboard in pieces not working. or the other option was to open a new account with adobe. I dont really want to follow that option as I have just paid my debt and subscription for the next month and i dont want to change my email address associated with the adobe account. Any advice or solutions will be appreciated, thank you.

    The purchase is active now, we have recieved the payment. You have one activation left.
    Current Plan:
    Creative Cloud Photography plan (one-year)
    Account Activated:
    20-Aug-2014
    Since there is no billing issue, please try to install & activate the CC, in case of any issue contact Adobe Support via Contact Customer Care
    Regards
    Rajshree

  • I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

    I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs,  Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
    Ahg, confused. Help!

    Mac Spinning Wheel https://forums.adobe.com/message/5470608
    -Similar in Windows https://forums.adobe.com/message/5853430

  • After recovery from backup Creative Cloud Desktop shows spinning blue busy cursor

    After a sysem mis-adventure I had to do a complete reinstallation of the OS (10.9 Mavericks) on my Mac Pro. Now when I open Creative Cloud Desktop I get the window with HOME active and the other selections such as Apps, Files, Fonts etc grayed out. In the middle of the window is a spinning blue busy cursor.
    Clearly something needs to be reauthorized but I don't know what that is or how to do it.
    Help?

    After a sysem mis-adventure I had to do a complete reinstallation of the OS (10.9 Mavericks) on my Mac Pro. Now when I open Creative Cloud Desktop I get the window with HOME active and the other selections such as Apps, Files, Fonts etc grayed out. In the middle of the window is a spinning blue busy cursor.
    Clearly something needs to be reauthorized but I don't know what that is or how to do it.
    Help?

  • I can't download creative cloud desktop

    it starts to download and the bar gets about half way, then nothing happens, tried several times now.

    Lamartin85 please utilize the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

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