After I install Photoshop elements 13,0n my p c  running 8.1 windows the organizer quits due tonal unknown errorless

the  organizer quits after bringing up the pics for a second. Am running 8.1 and the troubleshooter says  that there are no comparability issues.
it runs fine on my imac but not on the pc(using the correctvdisk)
adobe apparently has zero Tele support,

nPn0 have you tried removing and reinstalling Photoshop Elements 9 and 10.  If so are you receiving an error during the installation?  If so what error message did you receive.
If you do not receive an error message during install then I would recommend posting your inquiry to the Photoshop Elements forum.

Similar Messages

  • After re-installing photoshop elements following a HD crash, i get the following message after clicking on PE icon, "could not initialize photoshop elements because the scratch disks are full".How can this problem be resolved?

    after re-installing photoshop elements following a HD crash, i get the following message after clicking on PE icon, "could not initialize photoshop elements because the scratch disks are full".How can this problem be resolved?

    dgrparker a écrit:
    photoshop element 2.0 - on windows 7. the program ran fine on the old HD, but this error popped up when I re-installed it on the new HD
    Elements 2.0 is an old version. The message may be due to the fact that your new HD is much bigger than your older one, and not due to the classical reasons:
    http://www.easyelements.com/scratch-disk-is-full.html

  • How do I install Photoshop Elements 7 on a laptop without  a CD drive, and the prouduct code comes up as already registered?

    I got Elements 7 with a Bamboo tablet a few years back. I installed it on a computer, but have recently gotten a new laptop without a CD drive to insall it with. Upon registering the code given with the CD online, I was told that the product has been registered. I filled out the registration form with the same email as my Adobe account. How do I go about installing it on my new computer?

    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-7-8-9-downloads.html
    You will need your serial number:
    Find your serial number quickly

  • Photoshop Elements seems to be stuck when I try to open the Organizer.

    When I open Photoshop Elements, it seems to be stuck  - it can't seem to find My Pictures on my computer. Any ideas as to what the problem might be?

      Did you import them via the Organizer menu?
    File >> Get Photos & Videos >> From Files & Folders
    Then navigate to My Pictures and choose all sub-folders.

  • Photoshop Elements 13 crashing everytime I try to add person in the organizer

    Anyone had a similar problem?  Every time I try to add a person in the organizer, Elements 13 crashes.  It crashes a lot otherwise, but I have never yet been able to add a person without it closing down.  I am running Windows 7 64 bit, i 7, 3.10 ghz with 16.0 GB of Ram.  Thanks for any help!

    Hi,
    Could you please share the crash dump with us. The steps to extract the entire crash dump is shared at: Photoshop Elements (PSE) knowledge base.
    under section: 
    Enabling crash dumps on Windows Vista or later
    Once you have the.dmp file, please let me know. I will share the location where you can upload this crash dump to. It will help us investigate the issue.
    Regards,
    vaishali

  • Why am I getting an invalid serial number response when trying to install Photoshop Elements 10 on my new Windows 8.1 PC. It worked perfectly well on old now defunct Windows Vista PC

    i'm not able to install Photoshop Elements 10 on my new PC. I'm told the serial number is invalid. Why? It has 24 digits separated into 4 digits at a time by hyphens. Am I typing it wrongly?

    i just had same issue.  never installed on old pc which is a window 7 convert from xp.  Now installing on laptop dell win 8, would not accept number. so i decided to install on the win 7 old pc (which has no firewall security because I'm dumping machine)  and it worked.  So I turned off firewall on win 8 machine and it worked.  I had read that  you should turn off the fire wall.  Try that.  Di

  • Can't Install Photoshop Elements

    I am attempting to install Photoshop Elements 10 on a Mac Pro running OS 10.6.8.
    The software appears to install successfully. However, Adobe forces you to register. There is a window where I “Sign In” with my Adobe ID. I am using the same Adobe ID that I use with this forum. It does not work.
    A window pops up that reads, “Photoshop.com services are currently unavailable.  Please try again later or check your network connections. Error 400.”   Can I use the Adobe ID that I use with this forum for installing Photoshop elements 10?  Do I need to create an additional, different, Adobe ID in order to install this software? Or is this just another Adobe installation bug?
    Thanks

    I find it shocking that Adobe would not keep that webpage functioning in "some manner" to avoid the software problems during installation. I researched this issue elsewhere on the Internet and found many other users with the same problem.
    I was able to fix this on my own by changing a setting to something like “always start with editor”.  I have no desire to use the cloud in any way to store anything.
    In the next several days I plan to attempt to install Adobe Premiere elements.  Can I expect the same issues of there?
    Thanks for your help.

  • Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

    Shared Technologies have failed to install Photoshop Elements 12 on my Win 7

    Hi,
    Could you please share the logs from the location(s) mentioned below:
    %temp%\PREInstall.log, PRE11.log,
    PDApp.log,
    amt.log,
    C:\Program Files\Common Files\Adobe\Installers\<*PRE11*>.log.gz
    I'd be able to comment & suggest better once I have the logs but meanwhile, you might like to upgrade the Adobe Application Manager from the following location just to rule out any incompatibilities or upgrade failures of AAM:
    Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
    Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
    Thanks.

  • Wish to install photoshop elements on second PC. Where are the download files?

    I wish to install Photoshop Elements 9 on a second PC, but can't find the necessary download files on my first PC. What can I do?

    We really can't know. You have not provided any info on what country/ state/ region you are actually in, what language version and so on. Either way, normally only support can resolve such issues, so contact them by web chat.
    Mylenium

  • After installing Photoshop Elements 10, it shuts down

    After the first time this happened, I deleted and then reinstalled Photoshop Elements 10.  But, the problem persists.
    After it the program opens and I select Edit, the program opens completely and then, immediately appears an error message from Windows 7, saying that Adobe Photoshop Elements 10 no longer works. I'm asked to click on the button to close the program.
    What should I try next?

    Unfortunately, the document you suggested does not cover my situation.  After I have downloaded, installed and registered Photoshop Elements 10, my problem only occurs when I have opened the program, and I’m presented the option to ‘organize’ or ‘edit’.  I click on ‘edit’ and immediately after the program loads and opens, I get a system error message that “Adobe Photoshop Elements 10 no longer is working.” I’m requested to shut the program off.   I do see that my ESET Smart Security 4 software scans for a moment before the error message appears, it that says anything to you.  However, installing Photoshop on my other computer, with the same ESET software, had no problem.

  • I just purchased Photoshop 13 for PC MS Windows 8.1  In trying to install, I get the following message after clicking on the 2nd file.  "The file archive part of Adobe Photoshop Elements 13 is missing.  You need all parts in the same folder in order to ex

    I just purchased Photoshop 13 for PC MS Windows 8.1  In trying to install, I get the following message after clicking on the 2nd file.  "The file archive part of Adobe Photoshop Elements 13 is missing.  You need all parts in the same folder in order to extract Adobe Photoshop Elements 13.  Please download all parts.:  I've also gotten an Exit Code: 7 when trying to install.  I've turned my McAfee virus system off while trying to install. 

    Hi,
    Have you tried downloading Photoshop Elements 13 from here?
    https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    There is only one file to download - which one depends on your system (32-bit or 64-bit).
    These are the trial versions but will convert to the full version when you supply your serial number.
    Brian

  • I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    I am using Windows 7 64-bit. After installing Photoshop Elements 13 and trying to run it I always get the message: Photoshop does not work anymore. And it doesn't.

    Hi Hardy Tasso,
    Are you seeing this problem since first launch of PSE13 after installation or recently?
    Please try:
    Keep Ctrl + Alt + Shift keys pressed while launching PSE13 Editor and click OK on the dialog that comes next.
    Thanks,
    Anwesha

  • Install Photoshop Elements 11 again after a crash

    After having to get windows 8.1 from my PC I want to reinstall PE 11 again.I bought it in april 2013 and rght now I can't find any option to install it again because there is only a 12 in the download options.
    All my money wasted???

    Yes,
    I have found it !! Thanks a lot
    Van: Barbara B. [email protected]
    Verzonden: woensdag 23 oktober 2013 16:54
    Aan: euveltje
    Onderwerp: Install Photoshop Elements 11 again after a crash
    Re: Install Photoshop Elements 11 again after a crash
    created by Barbara <http://forums.adobe.com/people/Barbara+B.>  B. in Photoshop Elements - View the full <http://forums.adobe.com/message/5782061#5782061>  discussion

  • How do you subscribe to Photoshop Elements 9 Plus after you have installed Photoshop Elements 9?

    I just installed Photoshop Element 9 and at the time of installation did not subscribe to Photoshop Elements 9 Plus because I did not need the online storage space.  Since it appears that all artwork,( ie. frames, themes and backgrounds), are no longer part of the basic package but are available in plus, I would like to now subscribe to the online plus software.  I have not been able to determine how to do this even after online chats with an Adobe technician.  Can anyone help?

    I have followed through with option 2 but my PLUS benefits have not shown up on my software - even though I
    paid for the Plus upgrade and received confirmation email...
    Can anyone help?
    yginc

  • I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    I am trying to install photoshop elements from the shop bought card. After I put in redemption code the yellow line came up with "redemption is not available at the moment". What do I do?  Please help! Many thanks

    There's been a few of these today. I think there must be a problem with the redemption server and you probably just need to wait a while and try again.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Maybe you are looking for

  • What's the solution to a frozen iTunes movie rental on a current Macbook Pro with current software? I think perhaps no one knows.

    I rented Harry Potter and the Sorcerer's Stone (Extended Version) tonight, because I'm taking my family to Universal's Wizarding World of Harry Potter tomorrow. This is the kind of event that can't happen just any ol' day; it's expensive, a big deal

  • Itunes freezes when I connect my 80G Ipod Classic

    This has been happening for a while now, and I couldn't figure it out so I just stopped using my Ipod. I can still listen to the music on there, but its getting old and I want to put new stuff on it. But thats when the problem occurs. I plug in my Ip

  • What is the best plan for me? *please read details*

    My parents are getting me a 4S for my birthday but I have to pay for the plan. - I live in Alberta - I will use less than 500MB data - I have many friends in different provinces I will be texting - I never talk on the phone for more than 200 min a mo

  • UWL configuration in MSS

    Hi, We are trying to implement Leave scenario in ESS/MSS. I am facing issues while configuring UWL for MSS. Whenever I click on work item I am getting following error: Application error occurred during request processing.  Details:  com.sap.tc.webdyn

  • When playing Flac over NAS iTunes sees it has wav and play it?

    Hi, I am using a NAS to play mp3, Flac. In iTunes I can select the flac file and play it. However it sees the file as a .wav. Before I play the song the Samplefreq. = 192 kHz, but when I start playing the song the Samplefreq. = 44,1 kHz? File size re