After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
THis also happened with my old iphone 4s
I need help!
Hi loist,
Thanks for visiting Apple Support Communities.
If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy
Similar Messages
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i just got an ihome system and had trouble with it connecting to my iPhone. I finally got it to work and now my itunes doesn't recognize my phone. My software is up to date on both my Mac and my iPhone and I have shut everything down and restarted. Does anyone have any other suggestions?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
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Insert a SIM from a supported carrier.
Where did the phone come from, it sounds like the device has been hacked or jailbroken to be unlocked and updating has re locked to the original carrier. It is also possible that the SIM simply needs to be reseated or replaced. -
Iphone 4S block during update 6.1.3 and iTunes doesn't recognize my phone
Hi. During update on iphone 4S, I had an error message from itunes. It said that update wasn't possible. And now Iphone block on the screen to connect to iTunes. But iTunes doesn't recognize iPhone. If I try to reinstall the last version, I have the message that it is impossible because the current version is newer!....
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Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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ITunes doesn't recognize my iPod...Help
My iTunes doesn't recognize my iPod at all.The iPod charges on the computer perfectly but iTunes doesn't recognize it (as in the iPod doesnt show up in iTunes) which makes it impossible to download songs to the iPod. Any answers or suggestions to this problem would be appreciated. Please and Thank you
nayachristine wrote:
This happened to me once... I was told to hold the menu button and the center button until the apple appeared in the screen... after I did it my iPod would show up as a divice on iTunes.... I don't know if that helps.
That worked for me, too! I had been so frustrated because I tried everything else, then I finally just reset it (holding menu & center button until Apple Inc. logo showed up, and it worked! -
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After I did a manual backup of the phone, iTunes said it would download the file to update my iOS to 5.0. Took almost an hour to get the update file... and now iTunes no longer sees my iPhone as "Erica's iPhone," it's just a generic iPhone symbol and it says "Set up your iPhone" / "This computer has previously been synced with an iPhone or other device" / "Restore from backup" which started automatically. Am I about to lose everything on my phone?!?!?!
Help!Hi galvarenga21,
If you are having issues with an iPhone that won't start up past the grey Apple screen, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
I updated my itunes on the computer last night to the latest version and it wouldn't recognize my phone so I figured I needed to update my phone to ios7 but that didn't help. Should I have updated the phone through the computer first? And do I now need to uninstall/reinstall itunes to get things working again? Thanks for any help that you can provide.
iOS: Device not recognized in iTunes for Windows
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Tried downloading new ios, now my phone is in recovery mode, and iTunes doesn't recognize my phone.
I have an iPhone 5. I was on ios 6.0.1. and tried to update to the new software via my computer (a PC). I received an error mid-download and now my phone is stuck in recovery mode. However, my iTunes does not even recognize my phone or that it's in recovery mode. I've downloaded the most recent version of iTunes as well.
Place the device in DFU mode (google it) then restore.
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How do I back up my iPhone 5s when iTunes doesn't recognize my phone?
I haven't backed up my iPhone 5s for a couple of months and I received a message that my data exceeds iCloud storage. The other day I connected my phone to my iMac and pulled up iTunes and a screen popped up asking me if this was a new phone! I'm afraid to proceed because I'm guessing I will lose all of my "Notes" and pictures that exceeded the storage limit on iCloud. Any suggestions as to how I can back up my phone and not lose information stored on my phone?
One more note, I haven't been able to update to the lates IOS version 7.1 because it needs 2.5GB of storage and I want to back up before I make space available.
Thank you so much!!DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then readhttp://support.apple.com/kb/ts1591 for troubleshooting steps.
try also
RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost). -
i updated the iOS a few days ago, and now my itunes doesn't recognize my phone, but my computer does. Help please cause I created ringtones I want to use and i can't pull them off my phone til this issue is resolved (SN: My carrier is Verizon if that makes a difference)
You can restore from the backups that you made in icloud
iCloud: Backup and restore overview -
when I plug my iPhone in to my computer, iTunes doesn't recognize it as a device. I have deleted and re-downloaded iTunes twice which seems to fix the problem temporarily but then the next time I plug my phone in, the device is not recognized.
What happens if you go to iTunes > File > Devices, do you get the option to Sync iPhone?
You could try a reinstall of iTunes. OS X Yosemite: Reinstall apps that came with your Mac -
I just upgraded my operating sytem to 10.6.8, to accomadate my sons new ipod which worked fine , but on plugging in my iphone 4 , itunes doesn't rcognise my phone , just says no camera found, help please.
Try Here > http://support.apple.com/kb/ts1591
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My iphone charges when I plug it into my computer, but itunes doesn't recognize that any device is attached (I have the latest version; a pc, not a mac; it's a Verizon iphone). Also, the phone's info button (which should tell me the serial number) says "MEID: Unknown". Apple support won't help me without the serial number...
Ideally, I would like a button combination to restore the phone to factory settings, so that I can activate it. Or at least figure out the serial number so I can get tech support.Serial # is below the model# on the BOX !!
looks like you bought a Craked Iphone and Not a NEW one from Apple direct or the carrier. -
I can't open my iTunes after I plug in my iPhone
I can't open my iTunes after I plug in my iPhone
It says that an unknown error occurred..Hello bladeryu,
Thank you for providing the details of the issue you are experiencing with iTunes quitting unexpectedly.
I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
I also recommend verifying that your software is up to date. You can check for updates by going to Apple () menu > Software Update…
You can find more information here:
OS X: Updating OS X and Mac App Store apps
http://support.apple.com/kb/HT1338
If the issue persists, I recommend reinstalling iTunes:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
Thank you for using Apple Support Communities.
Best,
Sheila M. -
After I plug in my iPhone, iTunes gets hung trying to back it up. Clicking the "x" next to the backup window does nothing.
Try this:
Quit iTunes.
Start an elevated command prompt (Start Menu>All Programs>Accessories>right-click "Command Prompt">choose "Run as Administrator")
Once in the command prompt, type "netsh winsock reset" and hit ENTER.
Reboot your machine.
Restart iTunes.
If that doesn't resolve it you'll have to go to iTunes>Preferences, on the Devices tab click on the backups shown and delete them. Then try syncing again.
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