After I search using Google in Firefox, and hit the back arrow button to return to the main homepage I use, the browser won't take me there. Instead, I'm left at the initial results page from my search.

Assume I start at Google as my homepage. I search for Federal Reserve. Google then brings up a number of selections for Federal Reserve. I can scroll through to more search results on page 2, 3, 4, etc. Now suppose I want to use the back arrow button to go back to Google as my homepage. I’ve found what I was looking for. When I try to get back to Google, the furthest back I can go is to page 1 of the search results. The browser won’t take me back to the original starting page which was Google. Also, it doesn’t matter what the starting page or initial page was. The browser will only take me back to the initial page after the original homepage. By the way, I did not install any new software or applications prior to this problem occurring. My guess is that it may have something to do with the function keys at the top of the keyboard. But I can’t figure out what the problem is with the function keys. It’s only a guess.

using Google toolbar for searches?? disable instant search (click the wrench to the right of the tool bar, untick enable instant, and hit save. worked for me
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What happened to my back button? Now when I'm browsing on facebook, or any other site, the back/forward buttons are not highlighted to be able to use them?

When I am surfing the net, I have always been able to use my back/forward buttons. Now all of a sudden, they are not available to use, you can still see them, but they are grey, not black, like they once were so that I could click them to go back to a previous page, or forward once I've went back? I don't know what's the problem. I did the most recent firefox update that was sent to me recently. But just noticed this problem today. Thanks for your help.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

In the top left on my screen where the back arrow is, there used to be a drop down arrow to skip back many pages. After installing 4.0.1, it has disappeared. How do I get it back?

In the top left on my screen where the back arrow button is to go back to previous webpages, there used to be a drop down arrow just to the right so I can see many of my previous web pages. Since installing Firefox 4.0.1, that arrow disappeared.

You can get the drop down list by either right-clicking on the back/forward buttons, or holding down the left button until the list appears.
If you want the drop-down arrow you can add it with the Back/forward dropmarker add-on - https://addons.mozilla.org/firefox/addon/backforward-dropmarker

How to return to the original search page after clicking on numerous links w/o using the back arrow

I want to return to the original search page without having to click the back arrow repeatedly to get back from where I have been searching

The Back/Forward button drop-down arrow marker was removed from Firefox.
To get the tab history drop-down list, you can:
*right-click the Back/Forward button
*HOLD down the left-click mouse button on the Back/Forward button until the list appears (about 1 second)
*Add back the drop-down marker by installing this Add-on: https://addons.mozilla.org/en-US/firefox/addon/backforward-dropmarker/
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

What happened to the icon of the "house"? After searching the web or checking my e-mail I could alway click on the house to return to my home page. Now I have to keep clicking the back arrow or enter my home page on my google search.

Question
What happened to the icon of the "house"? After searching the web or checking my e-mail I could alway click on the house to return to my home page. Now I have to keep clicking the back arrow or enter my home page on my google search. edit

The home button has by default moved to the right hand edge of the navigation toolbar. You can move it back by right-clicking on a toolbar, choose customize to open the customize toolbar window, then with that window on display you can drag and drop icons to move them.
If the home icon is not at the right end of the navigation toolbar, use the procedures in the following link to restore it - https://support.mozilla.com/kb/Back+and+forward+or+other+toolbar+items+are+missing

When at the "results" page of a search, clicking on "blue" link does not display webpage. Copying "green" urldoes.

When at the "results" page of a search, clicking on "blue" link does not display webpage although url is shown in address bar. Copying "green" url, shown at bottom of a result, into address bar and hitting "enter" goes to the address and displays the page. Have tried different selections at tools/options with no change. Is there some other setting that needs to be changed?

Sorry, this is bad reply. I wanted to write this reply to another question.

If I click on a google search link and return with the back arrow on the browser it takes me to the top of the page and not the link I just opened unlike Internet explorer

I run a search on google.com and click on a link that comes up near the bottom of the page, After I read it and then use the back arrow (pointing left) to return to the searches it takes me to the top of the page to the first link google found rather than the link I just looked at. This does not happen with other web pages using firefox or Internet Explorer's Browser (using google).

Type '''about:config''' in the Location (address) bar and press the "Enter" key. When you see a warning, click '''I'll be careful, I promise!''' button.
* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
-> In the '''Filter bar''', type '''browser.sessionhistory.max_entries'''
* Right click the preference '''browser.sessionhistory.max_entries''' and click '''Modify'''
* Change value from 0 to whatever you want over 0 (Default value is 50)
* click OK
-> Close the '''about:config''' tab and then Restart Firefox.
See this post:
* https://support.mozilla.com/en-US/questions/860894#answer-229574
Check and tell if its working.

After I open FireFax 4 to my home page and then try to navigate elsewhere, I do not have access to the back arrow to return to the home page. What setting is causing this to happen?

Toshiba Satellite Laptop
Vista Home Premium
Firefox 4.0 recently installed
Every time I load Firefox, my home page comes up.
After going to another page, I do not see the back arrow highlighted, and the only way to get to the home page, I have to click on the Home button in the upper right part of the screen and get a new tab. Annoying - yes. Practical - no. I even uninstalled 4 and reloaded with the same results each time.

Then you need a clean install.
First export your bookmarks to a html file. (Bookmarks/Unsorted bookmarks will bring you History page where you can export your bookmarks). Note down your add-ons too.
Uninstall the old FF using free software like Revo Uninstaller. This will delete all the root directories and registries of old FF.
Now download the latest version of FF and install it. You can re-import your bookmarks from your saved html file.
You may still have to do the fix in my first post.
Post here whether this worked for you.

CRM UI using IE 8, Firefox and Google Chrome

Hi Colleagues,
Is there any feedback on CRM UI using IE 8, Firefox and Google Chrome?
A prospect is asking about it and I could not find any oficial information in Service Marketplace.
Regards,
Renato Petrulis

Renato,
For CRM 2007/7.0 IE8 was release conditionally. Basically it defaults IE8 back to compatibility mode when viewing CRM from IE8. Please take a look at the following OSS Notes
1397488 - Conditional release of SAP CRM 2007 and SAP CRM 7.0 for IE 8
1302283 - WebCUIF: IE8 Compatibility
I haven't seen anything for Chrome and Firefox 3 in terms of official support right now.
Good luck,
Stephen

Exclude Master Pages From RH8 Search

Is there a way to exclude master pages from RH8 searches? There is no option in the Master Page properties as with topics.
What I did: I created a Master Page to add a "Download PDF version" link to the PDF version of the Help, in the same way that RJ Jacquez did in his "Web 2.0 Documentation using Adobe AIR and RoboHelp 8 OnDemand Recording" tutorial. The difference is that Jacquez's sample used an image as the link, while I used text.
Problem: "Download PDF version" is prepended to all search results (in the context line).
The obvious workaround is to replace the text with an image representation instead. But I thought I would ask the question about master pages and searches anyway.

Hi Jason
I think you misunderstood me. Note that Master Pages may be used in different ways.
They may be used as a starting off point for a topic. You create the topic, and much like a Word template, the Master Page partially builds the topic by having certain elements already in place. From there forward, you customize the topic to your needs. Subsequent changes to the Master Page have zero effect on any topics created from them.
They may also be used to configure a Header and a Footer. You then associate the Master Page with the Header, Footer or both to several or all topics to give the associated topics the Header or Footer information from the Master Page. In this case, subsequent changes to the Header or Footer in the Master Page DO actually appear in all associated topics.
I was talking about the latter option. I wasn't suggesting you move things into the HTML Head area of the topic.
Cheers... Rick
Helpful and Handy Links
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While using fire fox with windows 7. and you hit the back arrow. random pages start to pop up.

while using firefox with windows 7 every time i click the back arrow it will load a random page behind what i am looking at. any thing from gamevance to home refinancing to some mozilla pages.
== This happened ==
Every time Firefox opened
== i installed firefox

Do you still have the Bookmarks Toolbar visible with the bookmarks on it?
If that is the case then see:
*https://support.mozilla.org/kb/Restore+the+default+Smart+Bookmarks+Folders
Otherwise check this:
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible:
*Firefox > Options
*"View > Toolbars"
Open the Customize window to set which toolbar items to display:
*View > Toolbars > Customize
*Firefox > Options > Toolbar Layout
*Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
*If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
*https://support.mozilla.org/kb/How+to+customize+the+toolbar
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

The back/forward buttons on the tool bar only go one page at a time. I used to be able to click a drop-down and select how far back/forward I wanted to go. How can I get that back

I can only navigate back/forward one page at a time. The drop down box that used to allow me to see the recent pages and select the page I wanted to go to was immediately to the right of the "forward" button. I can right click over the forward/back buttons and get the dropdown list of recent sites.

Use right-click on the back/forward buttons to bring up the context menu, the drop down was never needed, and I had suppressed it for a long time to save space.
that is item #5 in the following, you might want to check out other items there.
You can make '''Firefox 6.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface
There is a lot more beyond those first 10 steps listed, if you want to make Firefox more functional.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

I have a Windows 7 laptop using I tunes 64 and all my music files are on an external disc. I rarely use I tunes and at one point moved all my files (including the music files) from one external disc to another without considering what affect this wou

I have a Windows 7 laptop using I tunes 64 and all my music files are
on an external disc. I rarely use I tunes and at one point moved all my files
(including the music files) from one external disc to another without
considering what affect this would have on the I tunes library. When I eventually
attempted to use I tunes, every selected a song from the library resulted in a
message stating that the file couldn't be located. After following some of the procedures
explained in this community I was able to reconnect the library back to where
the associated music files are presently stored. However, there are still 2
problems that need to be corrected. 1) Every song file now has a duplicate. One
file works and the other file will result in the same message stating that the
file couldn't be located. Before there were 4,000 songs in the library, now
there are 8,000 songs. I need to eliminate the 4,000 dead song files. 2) All
the playlists are still associated with the dead song files which makes the
playlists unusable. Can the playlists be reconnected to the usable files
without manually having to recreate them? Thanks in advance for the help.
sdkr

So am I understanding correctly?
You used your iPod as a hard drive (drag and drop) instead of having iTunes install the music?
If you used drag and drop your choices are different than if you used iTunes to transfer.
Good luck!

There used to be a feature on the 'back' arrow; a small tiny down click arrow where i could choose a specific recent page to go back to. it saves hitting and reloading old pages i want to skip. what can i do now?

at the top left corner of the tool bar, there is a 'back' arrow and a 'forward' arrow. before the latest software upgrade to firefox, i used a teeny tiny 'down' arrow that was to the right of the 'forward' arrow. when i clicked on the tiny 'down' arrow, it showed me a list of all the pages that had recently been opened; not just a website i might have been visiting, but all the pages i had navigated to on that website. i used the 'down' arrow as a shortcut to get back to a specific page which out having to click the 'back' arrow like ten times or more. i would really, really, really like for you to put that feature back, or tell me what i can do instead. thanks.

You're welcome.

TS2755 Is there a fix to deleting already deleted address book contact, from messages search? i.e. when you type in say letter c in messages search, all contact with a c, past already deleted and current all appear? How do you make the old deleted ones a

Is there a fix to deleting already deleted address book contact, from messages search? i.e. when you type in say letter c in messages search, all contact with a c, past already deleted and current all appear? How do you make the old deleted ones appear?

only way is to restore the phone as new. OR wait until IOS 7 comes out in the fall.

After I search using Google in Firefox, and hit the back arrow button to return to the main homepage I use, the browser won't take me there. Instead, I'm left at the initial results page from my search.

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