After I sign into my account @ Sirius Radio and select music , I want to goto another website. My connection with Sirius then is cancelled. What do I do to stay connected while surfing?

Sirius Radio advises me that I can stay connected and listen to music while I surf. But normally I can't. It's interesting to note that when I've gone to this Help page, Sirius has remained connected. I am now thoroughly confused. I will now move to another site and confirm my problem. ( or not )

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I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.
== Today

Me too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

Not able to sign into Blackberry Protect. Backup and Restore function not working. "Your device isn't associated with a Blackberry ID"

Not able to sign into Blackberry Protect. Backup and Restore function not working. Message is: "Your device isn't associated with a Blackberry ID." My Blackberry Messenger and Blackberry World is working fine so I am sure its not an ID issue on the phone. I can sign into Link, Blackberry.com and Protect. I see my device in Protect but cannot send messages or view it on a map. Times out with cannot reach device message. BB Protect on Device has a swirling circle beside the on/of switch. Cannot turn off.
I have deleted Link and re-installed.
I have reset phone to default(factory) and signed in.
OS level is 10.2.1.3062
BB Link is 1.2.3.56
Solved!
Go to Solution.

I managed to figure this out myself. I had to delete the device from the Blackberry Protect website. protect.blackberry.com. I wiped my device again and signed in with my Blackberry ID. I dont know if the step of wiping was necessary as I did not try my backup with the current configuration on the device following the delete. Restore is in progress for me!

I can't sign into my account on my iPod whenever I do I get a error saying 'cannot connect to iTunes'

Whenever I try to sign into my iTunes account on my iPod I get an error saying "cannot connect to ITunes" It once in while works but thats like once a year chance
And I already checked everything Apple talked about and it still didnt work can someone please help me because I cant download or even do anything

Have you looked here:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Try logging out of the iPOd and then reset the iPod and then login.

I can't play videos on youtube when I'm signed into my account

This problem just started today, prior to this I've had no problems with youtube. Earlier today, I tried to reload a video I had watched earlier and got the message "An error has occurred." I tried everything on youtube troubleshooting page, to no avail. I upgraded to Firefox 24. I tried using youtube in Chrome and Safari, and it worked fine.
Then I tried signing out of my youtube account in Firefox. Videos played just fine. I signed back in, and the error was back. I tried signing into my account in Safari and Chrome (I had not been signed in whem I tested them before) and they still worked.
So videos won't play in Firefox, but only when I'm signed into youtube, and work fine in Safari and Chrome, whether I'm signed in or not.

Hi there, Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

"Sign into iTunes Account" prompt popping up for everything & unable to access iTunes Store?

After I updated to 11.1.5 on my Mac (Running 10.9.2) every time I try to do something, be it listen to iTunes Radio, update apps, view my account in the iTunes store, download a new app, etc. I get the "Sign into iTunes Account" prompt repeatedly. Regardless if I enter the correct password or not it will continuously pop up not allowing me to do whatever I'm trying to do. I've tried signing out/signing back in and deauthorizing/authorizing my computer and haven't had any luck in getting any of these functions to work.

Hello, WhosNickDoglio.
Thank you for visiting Apple Support Communities.
The most common resolution for this issue would be to make sure Safari has been update. If the issue persists, try all of the steps referencing to Mac OS X in the two articles below.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

The wrong apple ID pops up on my new iPod touch 5th gen. It is asking me to sign into an account that has my friend's email address. She has never even touched this iPod. Why is this happening?

My son got a 5th gen iPod touch today. We have an established Apple ID from my iPhone and we are able to log into it just fine on the new iPod. After a few hours of use, the iPod started asking him to log into an Apple ID account that he doesn't recognize. It appears to be a gmail address of a friend of mine who has never used any of my Apple products. What is going on and how do I stop it? We have to keep hitting 'cancel' every time it comes up. Thanks!

Sounds like apps purchased from those accounts got synced to the iPod and it is asking to log into that account to update them.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
What do yo see if yo go to the Updates Section of the App Store app?

I currently have Iphoto v. 9.1.4. There is an update v. 9.4.3 that I am unable to install. I keep getting a message, "you have updates available for other accounts. To update this application, sign into the account you used to purchase it."

I have iPhoto v 9.1.4. Update available is 9.4.3. I keep getting this message: "You have updates available for other accounts. To update this application, sign into the account you used to purchase it". I have done this and I keep getting the same message over and over again. Please help me!

Please try each of the following steps you haven't already taken, until the issue is resolved. After each step, relaunch the App Store and try again.
1. Follow the instructions in this Apple Support article.
2. If any App Store purchases were made under a different Apple ID, or if the bundled iLife applications were accepted under a different ID, sign in to the App Store with that ID to update.
3. Alternatively, delete the probem applications and re-download them with the ID you're using now. If you haven't already purchased them with that ID, you'll have to do that first, because purchases can't be transferred from one account to another.
4. Select the Purchased tab in the App Store window. If you see an item in the list marked "You have 3 apps to accept," click Accept.
5. Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window may open with a file selected. If it does, delete the selected file. You may be prompted for your login password.
Then repeat step 4.
6. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. If you're trying to update any hidden purchases, unhide them.
7. Launch iTunes and select
Store ▹ Authorize This Computer
from the menu bar.
8. If you've moved any App Store apps out of the Applications folder, or into a subfolder, put them back. Never move or copy those applications. If you have backup copies of the apps on another volume, unmount it and try to update again.
9. Contact Account and Billing Support.

There were no results for Hi there, I have been using gmail Id and that has been changed by someone into a hotmail apple id whenever I wanted to sign into my account. I am really really troubled a lot. I have also successfully created another apple ID and

I have been using gmail Id and that has been changed by someone into a hotmail apple id whenever I wanted to sign into my account. I am really really troubled a lot. I have also successfully created another apple ID and password after a lengthy process and tried to go and get downloads, I was asked for my apple id and again the same problem came back and I couldn't be able to use my new account and use apple downloads from iTunes , etc. please, help me as soon as possible. Yimenu

Apss are forever tied to the Apple ID under which they were originally purchased. If you forgot the password to your original Apple ID, you can retrive it here:
https://iforgot.apple.com

Cannot sign into my account. Giving network error message.

cannot sign into my account. Giving network error message. Now what?

No order number or the like in your message #2. What you have posted in messages 2 and 4 is a lot of personal information like this:
Allia...
Wir...
33...
Hu...
Of...
F...
twir...
I am answering to your first message so that you can remove that information if you wish (you cannot edit a message of yours after it has been answered). May I suggest that you do, and that you stop sending it (probably inthe form of an automatic signature)? Don't forget that this is a public forum, not a private chat room.
Now to your question. Your question is related with the PDF Pack service, not with the free Reader. The forum to ask is this:
http://forums.adobe.com/community/createpdf
And just to clarify matters: there is no Adobe PDF Pack software that you can buy. PDF Pack is a service provided by Adobe, and you payed to subscribe to that service. And if you really want to cancel your subscription without trying to find a solution to your problem, you can do it here:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-subscription- acrobat-online-services.html

I am getting iTunes "error 5002" when trying to sign in on my computer, and cannot sign into my account on my iPod. What's wrong?

Hello!
When I try to sign in to my iTunes account on both my computer, an error pops up saying,
"We could not complete your iTunes store request. An unknown error occured (5002)
There was an error in the iTunes store. Please try again later."
When I trying signing into my account on my iPod, I get a message saying,
"Cannot connect to iTunes store"
I have seen across the internet that this has happened while trying to purchase things, but I can not even sign in!
I have also seen a case just like this, but many, many people were having that problem at the same time.
It seems like right now, only I am having this issue.
I can sign into my mother's iTunes account perfectly fine. ( I was using her account for a while, until I decided to switch to my own)
I have had an apple ID for a while now, but never have used it for iTunes.
I can sign into the "my apple id" website perfectly fine, just not iTunes on my iPod or computer!
I can not even sign into the appstore! (When trying to sign into the app store, it just says an unknown error occured, it doesn't say 5002)
What shall I do?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I bought my mac with iMovie in it when it comes time to upgrade it, it doesn't let me upgrade and says to sign into the account I bought it with, but it already came included when I bought it from the apple store. How can I upgrade it?

Like I said when I bought my mac in the apples store, iMovie was already included. When it comes time to upgrade it, it won't let me and it says to sign into the account I used to purchase it. But I didn't purchase it, it came along with the computer. How do I get it to upgrade?

Try opening the Mac App Store and go to the Purchases tab. See if you see the preinstalled iMovie App there. You may have to accept it into your Apple ID if you have not done so already. Then it should upgrade.

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution?

Problem updating pre-installed iPhoto and iMovie "to update this application, sign into the account you used to purchase it"

My dad bought a new retina macbook pro over a year ago.
The pre-installed iPhoto and iMovie applicaitons get this error when trying to download an update:
"to update this application, sign into the account you used to purchase it"
We are logged into the only account that he has ever had.
He has mountain lion.
It's very annoying and there's no way we know of to get around it. Searching and searching online led nowhere.
Please help!!!!!

You cannot.
As requested... You need to use the SAME Apple ID that Originally made the Purchase of whatever Application you are trying to Update.

I need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details

i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
thank you
Jan Robinson

That's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.

After I sign into my account @ Sirius Radio and select music , I want to goto another website. My connection with Sirius then is cancelled. What do I do to stay connected while surfing?

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