After I update my ipad to the newest verison, I cannot purchase any games from apple store, what can I do?
After I update my Ipad to the newest version iOS 6.0, I cannot buy any apps or games throught apple store.
I remembered when I install the new version the device asked me if I want to use iCloud and I clicked "No",
is it the reason I cannot download anything from apple store.
Error message : Please contact itune for support.
Could you please tell me what should I do now? I want to buy the game very much!!
Try a reset:
1. Hold the Sleep and Home button down (together)
2. For about 10 seconds
3. Until you see the Apple logo (very important)
Similar Messages
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even free app when i start to download it s going on loading and the terminate by itself without giving me a notice sometimes also say that cannot connect to the store any advice?
You could try deleting the app which is still installing. If it doens't work, hold power and home button together for more than 15 seconds to reset the phone. Once the phone is restarted, try deleting the app again. Hope this helps.
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I am a resident of Canada. I cannot purchase any items from ITunes Store because I cannot update my billing address correctly. It is always default to US address. Why?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
Switching an iTunes Store account to a different country
http://www.ilounge.com/index.php/articles/comments/switching-an-itunes-store-acc ount-to-a-different-country/
Cheers, Tom -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
After upgraded my iPad 2 to new iOS7, I cannot install any apps from Apple App Store.
After upgraded my iPad (version-2) to new iOS7, I cannot install any apps from Apple App Store. Usually there is a button "Free" (or whatever the price is), then changed to "Install" after clicked on it. But that button is not available anymore.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
MY iPad 1 cannot install any apps
A lot of apps have current versions that require higher iOS versions than 5.1.1
But some developers allow you to download older compatible versions of their apps. If the app is free then try downloading the current version on your computer's iTunes so that it's in your account's 'purchase' history, and then in the Purchased tab in the App Store app on your iPad see if you can download an older compatible version of the app. If the app is paid-for then try contacting the developer first and see if that will work with their app (and if they have a version compatible with iOS 5.1.1 available) - don't buy the app until you know that it will work.
There is also this page for finding current apps that require iOS 5.1.1 or lower : https://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-a pps-for-older-devices#5.1.1 -
I have a problem with apple store on my ipad3 . After downloading
I have a problem with apple store on my ipad3 . After downloading
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I don't remember the answer to the security question, but after i have asked apple to send the verification mail; there is still no email from Apple. What should I do?
You've checked the spam folder on your rescue email account and tried clicking the reset link again to re-request it ? You could also contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699 -
I can't install any app from apple store. The install button is not working now. Before it was working perfectly had installed many app and I had purchased many app from i-store
If you installed Leopard that is why you can't install Mt Lion. The system Must be running Snow Leopard 10.6.8 to upgrade to Lion or Mt Lion.
If you only erased the Macintosh HD partition then you left the Mt Lion Recovery HD partition in tact on that system. At startup hold down the Command+r keys to boot to the Recovery HD Partition. From there erase the Macintosh HD partition and then select Reinstall Mac OS X. It should then download Mt Lion and ask you for the Apple ID that was used to purchase Mt Lion.
The Reason Snow Leopard might not be installing is because of the Recovery HD partition. To get rid of that you must First Re-Partition the drive As One Partition. Then install Leopard then SL (Or Snow Leopard from the start) and then update it to 10.6.8. Once that is done you should be able to log on to the Mac App Store and Re-Download Mt Lion. -
I PURCHASED AN APPLICATION FROM APPLE STORE. AN ERROR OCCURRED WHILST DOWNLOADING IT. IT WANTS ME TO REVERT BACK TO PURCHASES IN ITUNES, AS SOON AS I TAP ON "INSTALL" IT SHOWS THE SAME MESSAGE AGAIN. HOW DO I SOLVE IT PLEASE? IT SHOWS ON MY STATEMENT THAT I PURCHASED THE APPLICATION?
Try redownloading the app directly to the iPod by:
]Downloading past purchases from the App Store, iBookstore, and iTunes Store
It may be that iTunes is not signed into the account that purchased the app or that the computer is not authorized for that account.
iTunes Store: About authorization and deauthorization -
hi, my name is Laith I'm from Iraq I just want to know what are the steps for buying a new iphone 5 from apple store and how to ship it to Iraq ???? and I would be grateful for you
Legality aside (I'm not a lawyer and have no opinion on the matter) in order to make a purchase of an iPhone 5 you would need to travel to a country where they are for sale and purchase it there. Be sure to get one that is officially unlocked or you would not be able to use it with your cell carrier. Be sure that your carrier supports use of the iPhone before you buy. Also note that the warranty of the iPhone is only valid in the country of purchase.
Appe does not ship outside of the countries where it sells the phones. -
Why if I want to install any thing from apple store in my IPad , IPad tell me error 1004 please try again ?
Take a look at this link, http://support.apple.com/kb/TS3694#error1004
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I downloaded a game from apple store and while I was playing the mac blocked... what can I do?
Nothing that I push doesn;t make anything!By blocked, do you mean froze, or locked up?
Press and hold the power button until the Mac turns off. Turn it back on. -
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Resetting your Mac's PRAM and NVRAM
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You can ONLY use the itunes store of your country of residence.
You cannot use another countrys itunes store.
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