After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
Get help with iOS update and restore errors
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, you can try different equipment:
Use the USB cable that came with your device, or a different Apple USB cable.
Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
Try a different computer.
Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues by following the next section.
Check for hardware issues
Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Make sure that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.

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There are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

there are 6 updates to be made with my system and they start but after downloading and rebooting it always says that non could be installt because of an mistake, but no help, no number, no possibility to chose from...

Do you get an error number? What is the exact message?
Two things to try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store.
If that doesn't work, try an App Store reset and then try again.
App Store Reset Learned from Old Toad
There is a contact link.
App Store Support

I am trying to download an App in the iTunes Store but I keep getting an error message that reads: "Could not sign in - An unknown error has occured." Why?

I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.

Ok..
Installing the Mac OS X 10.6.8 Update Combo may help this.
Restart your Mac after installing the combo then try downloading Lion.
It's ok to install the combo even though you are already running v10.6.8
BEFORE you do this make sure your Mac meets Lion's requirements:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
And here > What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com

HT201210 I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.

I have tried to update my iPhone 4 many times (from iOS 5.1 to latest version), but everytime it fails and says that it cannot be updated. unknown error (3194). please help.
<E-mail Edited by Host>

You might try reading the entire help document you linked from:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help

Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario

I broke my iphone screen and sent it to a local iphone screen fixer just before i updated my iphone to ISO5. then i had a passcode on my iphone before and when my phone came back i could not access it, becuase it was dissabled, HELP!?

i broke my iphone screen and sent it to a local iphone screen fixer just before i updated my iphone to ISO5. then i had a passcode on my iphone before and when my phone came back i could not access it, becuase it was dissabled so i cant put in my pass code and cant put it into itunes. HELP!?

Did you already try this? http://support.apple.com/kb/HT1212

I cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet".plz help

i cant update my iphone and i tried going on my pc on itunes and clicking check for update button but it says that "itunes could not contact the iphone software update server because you are not connected to the internet". But i checked my internet on both my pc and iphone and tried again but it still says the same thing. plzz plzz help

Were you definitely connected to the internet at the time? If you don't have iOS 5 on your iPhone then the only way to update it would be via iTunes, once updated to the latest version of iOS you'll be able to update your iPhone without connecting to iTunes "over-the-air".
Before updating however it goes without saying to Backup your iPhone, this should happen by default upon connecting your iPhone to iTunes.
Regards,
Steve

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"

When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.

After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple.

HT201210 I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

I tried to update to IPad 5.1, but when it finished and tried to restore the backup, it shows me that Itunes could not back up because a session could not be started with iPad. need your help please

This has happened to me a couple of times and what I do is quit iTunes and restart my Mac and then try again and then it will work.
If iTunes has already created the backup, you should still be able to restore from the backup when you are connected to iTunes. Right click on the iPad name on the left side of iTunes and select restore from backup. After the process completes, sync with iTunes to transfer all of your apps, music, photos and other media back onto the iPad.

I shot a video clip(800MB) using my iPhone4s but could not copy to my PC (windows XP),please help me

I shot a video clip(800MB) using my iPhone4s but could not copy to my PC (windows XP),please help me

Limitation of XP, videos over 500MB's can't be imported using Camera/Scanner wizard. Try transfering these Videos directly from your phone by selecting them in My Computer and dragging or copying the movie files to your computer's hard drive.

HT3743 the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error occurred(21)

the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error.thank

iOS: Resolving update and restore alert messages

All my programs are opening in adobe even the system restore and the regisrty - how do I reset all programs to their originall default programs. Please help

all my programs are opening in adobe even the system restore and the regisrty -
how do I reset all programs to their originall default programs.
Please help.
PS I have also tried starting in save mode and still have the same problem.

Hi,
As
BurrWalnut mentioned, first please run a virus scan to eliminate virus infection (if AV program is not opened in adobe)
The files association could be corrupted in your situation, apart from the solution posted in the first reply, I also suggest you check Control Panel\All Control Panel Items\Default Programs\Set your Default Programs or Associate a file type or protocol
with a progra,, manually check the association and check if it can do some help.
Add: another way to open restore point is launching it in recovery console, please refer to this guide
http://windows.microsoft.com/en-hk/windows/what-are-system-recovery-options#what-are-system-recovery-options=windows-7
Yolanda Zhu
TechNet Community Support

I bought this very nice iMac. The first time I ever use a Apple product. Can someone please tell me where the delete key is on the keyboard. I cannot think for one moment that Apple did not provide for such a key. Please help.

I bought this very nice iMac. The first time I ever use a Apple product. Can someone please tell me where the delete key is on the keyboard. I cannot think for one moment that Apple did not provide for such a key. Please help.

The delete key does a backward delete because it is the natural way to delete while typing. May not be to you and the millions of youngsters who grew up with windows computers. When you are typing and want to delete that which you just typed you are already at the end and you delete back to where you want to re-type. When you go back to a document and want to delete a selection, you have to go to the end of the selection instead of the beginning. it's just the way its always been done on macs. it takes some getting use to.
If you select text to be deleted with your mouse then the delete key deletes the selected text. same for either delete key method.
It is not convenient when you tab to fields in a form. That why fn-delete does a forward delete.
Macs have a couple of keyboards. The small "wireless keyboard" only has the (backward) delete (fn-delete forward). The larger "Apple Keyboard with Numeric Keypad" has both a Delete (backwards) key beside the = abd it has the "delete >" key in the groups with fn, home, end, Pg up and Pg dn. This keyboard is best for users who have switched from windows or are familiar with the windows forward delete.

The iphone "I Phone" could not be resored an unknown error occurred(1015)

the iphone "I Phone" could not be resored an unknown error occurred(1015)

This usually occurs when trying to "unjalibreak" a jailbroken phone.
If this is the case, you cannot get help on this forum due to the Terms of Use. You'll need to search elsewhere for help.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup.

I have the current version of itunes, but when I go to update my ipod, I am getting an error message that says that it could not back up because the backup was corrupt or not compatible with the iPod. This is the first time trying to backup the iPod. I have authorized my computer. Still no luck.

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

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