After I updated to ios8 I could no longer update or "purchase" free apps. Now I'm hearing that I must have a credit card? I don't want a credit card in my life. So now I can't continue to enjoy my iPhone the way I once did. This is very frustrating.

Why am I being forced to acquire a credit card? I am now completely paralyzed when it comes to my apps and just purchases in general. I use a debit card, I do not want a credit card in my life. Now I can't enjoy the iPhone that I was so excited about like used to. It all happened after that ios8 update. It's a bummer really.

That happened to me. I rebooted and now my docs are back again.

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Apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

apple replaced my hard drive (1tb seagate) and now I can't access my Microsoft office because the license was compromised. is this fixable? or will we be adding this to the list of lawsuits..

You can reinstall MS using your install disk(s) and the original registration key(s).
As for your threat, you might want to read the Software License Agreement as well as the Hardware warranty. They are available here:
http://www.apple.com/legal/sla/
Here is an excerpt from the SLA:
8. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, USE OF THE APPLE SOFTWARE AND ANY SERVICES PERFORMED BY OR THROUGH THE APPLE SOFTWARE (COLLECTIVELY “SERVICES”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND APPLE AND APPLE'S LICENSORS (COLLECTIVELY REFERRED TO AS “APPLE” FOR THE PURPOSES OF SECTIONS 8 and 9) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLE SOFTWARE AND SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. APPLE DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLE SOFTWARE AND SERVICES, THAT THE FUNCTIONS CONTAINED IN, OR SERVICES PERFORMED OR PROVIDED BY, THE APPLE SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLE SOFTWARE OR SERVICES WILL BE UNINTERRUPTED OR ERROR- FREE, THAT ANY SERVICES WILL CONTINUE TO BE MADE AVAILABLE, THAT THE APPLE SOFTWARE OR SERVICES WILL BE COMPATIBLE OR WORK WITH ANY THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES, OR THAT DEFECTS IN THE APPLE SOFTWARE OR SERVICES WILL BE CORRECTED. INSTALLATION OF THIS SOFTWARE MAY AFFECT THE USABILITY OF THIRD PARTY SOFTWARE, APPLICATIONS OR THIRD PARTY SERVICES. YOU FURTHER ACKNOWLEDGE THAT THE APPLE SOFTWARE AND SERVICES ARE NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLE SOFTWARE OR SERVICES COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE, INCLUDING WITHOUT LIMITATION THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL, LIFE SUPPORT OR WEAPONS SYSTEMS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY APPLE OR AN APPLE AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE APPLE SOFTWARE OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
9. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, IN NO EVENT SHALL APPLE BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE APPLE SOFTWARE AND SERVICES OR ANY THIRD PARTY SOFTWARE OR APPLICATIONS IN CONJUNCTION WITH THE APPLE SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF APPLE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Apple's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

HT4009 I purchased an upgrade inside the free app, however it shows I paid for the free app & now I can not download the full version. What should I do?

I purchased an upgrade inside the free app, however it shows I paid for the free app & now I can not download the full version. What should I do?
Thanks!
Kristine

Finish the download on your computer in iTunes and then sync the app to the iPad and then delete it. You will probably have to let it fully download before you can delete it.
You can try restarting the iPad and see if the download will resume - Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Yoy can try this as well and see if the download will resume. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Look in iTunes and see if there is a pending download in there that might be causing the delay. If there is a download there, try to finish that one first.

I FORGOT MY IPAD4(wifi) password and it got disabled now how can i recover it?? By the way the wifi is of and the location services and find my ipad are enabled now what can i do to recover it???? PLZ HELP!!!

I FORGOT MY IPAD4(wifi) password and it got disabled now how can i recover it?? By the way the wifi is of and the location services and find my ipad are enabled now what can i do to recover it???? PLZ HELP!!!

Entering your Wifi password will not - unless I'm missing something completely - disable your iPad. The only thing which will disable your iPad that I'm aware of is entering your passcode for iPad incorrectly multiple times.
If this is the case then please see: http://support.apple.com/kb/HT1212
If you have forgotten your password for your router the WPA or WPA2 key as it's also known as they you will need to log in to your Router and setup a new WPA(2) key.
Regards,
Steve

I dislike Adobe....I can't get the help I need. This is very frustrating.

I dislike Adobe....I can't get the help I need. This is very frustrating.

Rob I am sorry I didn't mean to cause any problems, it is just that I was having so many difficulties with my purchase and I couldn't get any help. I tried to chat with someone and your system told me that I didn't have that option or something like that. I couldn't find contact telephone numbers either. I finally got to chat with someone that helped me, but that was at the very end. Anyways, I figured things out. I apologize for being so rude and referring that I hate Adobe. I actually don't, I just didn't like it that I couldn't contact anyone for help.

In trying to share music with multiple user accounts on one comp, I quit itunes, located my itunes media folder, moved it to a publicly accessible location. Problem is it didn't work and now I can't get it all back to the way it was.

In trying to share music with multiple users on one computer, I followed the directions on "iTunes:How to share music between different accounts on a single computer" (http://support.apple.com/kb/ht1203). I did something wrong because i lost iTunes
Tried to put files back, but it is not the same. Plugged in my ipod and it is not recognizing my computer.
Can someone tell me where iTunes should be, and what sub files should be included with it. Thanks!

If you are seeing the "Connect to iTunes" logo, then your device is in Recovery Mode, and you will need to restore it:
If you can't update or restore your iOS device
iOS: Back up and restore your iOS device with iCloud or iTunes
Cheers,
GB

How can I get Firefox to remember my open tabs the way it once did?

In the past, each time I reopened Firefox, the tabs which I had had opened opened back up. But the other day I accidentally installed a "Radio.... something or other" toolbar while trying to listen to an ESPN press conference. After I added that toolbar, the next time I opened Firefox, none of my tabs re-opened, so I uninstalled the toolbar, but now, when I close Firefox, with several tabs open, and then re-open it, it does not remember the previously open tabs.
Thanks,
Doug Weiskopf

hello doug, this toolbar was probably adware which still left remnants on your system, so please perform all these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

Everytime I try to purchase Mountain Lion from the App Store it tells me that iTunes has changed their terms and agreements and I need to first read and agree to them before I can proceed. It never pulls up the terms and agreement window to read?

Everytime I try to purchase Mountain lion from the App store it tells me that iTunes has changed their terms and agreements, in order to proceed I need to read and agree to them, yet no pop up window appears to do just that!!

http://www.apple.com/support/mac/app-store/contact.html?form=account

My ant video player after i updated to firefox four is now in the upper part of the screen where it opens up and i cant find out how to fix it

my ant video player after i updated to firefox four is now in the upper part of the screen where it opens up and i cant find out how to fix it

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list.

I have a 3rd generation iPod Touch and just did the update to IOS 5. Now I can't connect to my Netgear wifi router. My iPhone connects fine along with all of my other laptops etc. I have the router set with WPA-PSK [TKIP] security and an access list. I've confirmed the mac address is included on that list and that the password is correct. Under choses netwrok I select the network and it just goes into a spin. I have tried removing the password and the access list settings and it still will not complete the connection to the router thus no internet access. The routers firmware is also up to date. This thing worked fine before this update and I've already tried to restore from backup. Any ideas or is the wifi nic bad in this thing with the new apple firmware update? Any fix?

Thanks Bob, I don't know why but it all of a sudden worked a few days later. It's a mystery but at least problem solved.

My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 4 fail to update to iOS 5 and now it can't restor the firmware I am geting and error it says The iPhone "iphone" could not be restored. An unknown error occurre (-1) . Plese help

My iPhone 3GS is getting the same error. I've called Apple a bunch of times, and they won't get back to me. I'm searching through discussions to figure out a solution.

My ipod touch updated on its own and now I can't access any of the songs, show ared circle with a red dot and won't play. My computer says thye songs are alol on the ipod. Fix?

My ipod touch seems to have updated on its own, and now I can't access the songs, show a red circle with a red dot in the center. Computer says the songs are still on the ipod. Fix?

I have the same problem. I bought a 3rd party software (tunejack) and it allowed me to transfer my songs to my new pc. Now I can't play them because I am not authorized. It says I am but then it says im not.

IHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

iHave an old iMac that i tried to put a new version of iTunes onto and now i can't use iTunes. Is there a way to reverse that. I tried to update quicktime and it won't let me

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

Updated to OS X Yosemite now I can't use Adobe Photoshop! Help

Updated to OS X Yosemite now I can't use Adobe Photoshop. Can't seem to update the 'legacy Java SE6 runtime' the computer is asking me to do. Can anyone help please?

Java for OS X 2014-001 10.7 or later

After I updated to ios8 I could no longer update or "purchase" free apps. Now I'm hearing that I must have a credit card? I don't want a credit card in my life. So now I can't continue to enjoy my iPhone the way I once did. This is very frustrating.

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