After ICS upgrade Phone is very slow to make a call

After ICS upgrade , when I select a contact to call , and then press cell or home , the response time is very slow.
I have pressed the call button more than once thinking it did not take. Then when it does take I end up calling the person
more than once because it has buffered the calls . What can be causing this ?
If you have an answer Please email me at: Personal email address removed to comply with VZW ToS< Thanks
Message was edited by: Verizon Moderator

Mine and my wifes thunderbolts have become horrible since the upgrade was pushed. Apps are slow, or don't even load some times. Trying to make a phone call is sluggish and at times it will try to call twice at the same time for some reason.
however, i overlooked all of this because i liked the look of ICS. then last week after being pushed two updates in a row, it now will just turn off at random times. i can't even go to a webpage anymore because it will immediately crash. better yet, when i try to reboot the phone, it will get to the point where it recognizes the verizon network, and then just shut off again. this happened to me 8 times in a row the other day. it will also say that the battery is in the red, even though it had a full charge before the crash.
i have found that if i plug my phone in and then boot it up, it will boot up correctly. that is the only way i have been able to get it to actually boot up since all of this started happening. it will still show the battery is about to die, and then about 15 minutes later it will show it is at 100% again.
i tried to do the chat with a reprensentative today and the guy was asking for my account password before he could look into my issue. what kind of company asks for a password. that is the dumbest thing i have seen. so now, i have a phone that "sometimes" works, and online chat that reminds me of a scamming site.
when my wife called to talk to someone they told her that it was htc's fault and that it would cost us $60 each to switch to new phones. how is that customer service? besides, verizon's network sent the update. there is no way that they can try to say it wasn't their fault. that isn't how the real world works.
i have reposted this from another thread, but since there seems to be someone from VZW reading this, perhaps some info can be found...

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Subject: need to downgrade ios
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