After install Crystal Report Server 2011, can not access control tool

After install Crystal Report Server 2011, can not access cntrol tool from web or from application. My server OS is Windows 2008 R2 SP1. I follow the fedault setting. How to fix it?
Error message:

Seems like webapps are corrupted, Just redeploy the webapps.
refer the below thread to do the same.
http://scn.sap.com/thread/3400477

Similar Messages

After install Crystal Report Server 2011, can not access control tools

Afte install Crystal Report Server 2011, can not access control tools from web or from application.
My server OS is Windows 2008 R2 SP1. I follow the default setting. How to fix it?
Error message is above.

Is Tomcat started? On your Start menu you should have an option to get to "Tomcat Configuration" or, under the CRS menu you can run the "Central Configuration Manager" to start Tomcat.
What URL are you using to connect to the web app? By default Tomcat runs on port 8080 so your URL should look something like this: "http://<servername>:8080/BOE/CMC" or "http://<servername>:8080/BOE/BI".
If Tomcat is running and you're trying to access it from another computer, check to see if the Windows Firewall is turned on for the server - if it is, turn it off for "Domain" access.
If Tomcat won't start, go to the folder where Tomcat is installed and then look in the "logs" folder. There should be a file called "stderr.log" which you can open in Notepad to see what types of errors might be occurring (you can ignore any errors having to do with "persisted sessions".) If there are other errors, post in the BI Platform space to get assistance.
-Dell

Install Crystal Reports on same machine as Crystal Reports Server 2011

Hi All,
Is it possible to install Crystal Reports 2008 or 2011 on the same machine as Crystal Reports Server 2011.
We have a number of different Data Sources which are not so accessible by the clients but will be accessible from our Server.
So is there a way to allow users to develop reports on the server - by the above suggestion or some other method?
Thanks,
Sinead

Hi,
I am not 100% sure if it's possible with these versions. with older versions, they shared common folders and it was not recommended. Have into account that applying Service Packs and FixPacks will be complicated as well.
I won't recommend either giving access to your users to the server machine. You can always set up Terminal Server with only the Crystal designer and middleware configured and tailor the level of access users have to that specific server.
Regards,
Julian

After installing Crystal Reports XI on Windows 2003 server with one error..

After installing Crystal Reports XI on Windows 2003 server with one error... REGSVR sapldap.dll error. I had to regsvr it manually. Crystal still didn't run. Found out that Crystal Reports XI will not run until you change DEP to protect only windows program and services. Thanks.

Thank you for sharing your finding. Very much appreciated.
The DEP is a known issue and it is documented in [this|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_erq/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes.do] note.
Crystal Reports XI was not compiled with the nx flag as it released before Windows XP Service Pack 2 or Windows 2003 Service Pack 1.
As for the sapldap.dll. I'm not sure where this is coming from. I do not see this dll on my install, however it does come with the SAP portal integration kit. So I'm not sure if that is flying around somewhere on that server(?)
Ludek

I installed Crystal Reports server 2008, i'm geting server not started erro

Hi,
I'm getting error with server not started or not available error (FWM 01003). If i check in CCM, i don't see any entry for CMS server entry. How to start CMS server??? Please advise me. i installed trail version of crystal reports server 2008.
thanks in advance!!!
Ben.

I am a consultant for Business Object products and experienced the same exact problem. We were installing Business Objects Edge, which is similar to Crystal Reports Server 2008, with MS SQL Server 2000 SP4 for the CMS System Database on a server that was named <Numbers>-<Letters>.
We discovered that some scripts that the installation and CMS run fail when the Server Name of the Business Objects Edge Server start with a number. When the CMS System Database is setup, a table called CMS_IdNumbers6 is created. It should have three columns, NameId, IdName and third column that is named after the server where you are installing Crystal Reports Server 2008, Business Objects Edge or Business Objects Enterprise. This column is called <ServerName>_iad_intensive_int_6400.
This column fails to get created when your server name starts with a number and subsequent scripts that insert records into this column fail. Renaming the server where we were installing Business Objects Edge to <Letters><Numbers> (no dashes either to be safe) solved the problem. We were successfully able to install Business Objects Edge. Please note: This is the server where you are installing Crystal Reports Server 2008 that needs to be renamed and NOT the MS SQL Server--just making a note because we had to go back and forth with our server team a couple of times on this point.

Invalid Key code Error while installing crystal report server 11

While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
MAILS--Dear Mohit,
Thanks for the patience.
We have received the below update from the Licensing Team.
You received your permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but you elected to use version XI instead and received key .
You would need to enroll the licenses in maintenance if you want to upgrade them.
In case of any queries please create a ticket via the Service Market Place.
Regards,
Jessy
Customer Interaction Center
SAP Active Global Support
Hello Jessy,
The customer received their permanent key in respect of these licenses - the key is for Crystal Reports Server XI.
They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer. The software included was version XIR2, but they elected to use version XI instead and they received key .
They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
Kind regards,
Rosemary
From: BOSAPASIA
Sent: 29 September 2009 05:49
To: Savage, Rosemary
Subject: FW: Crystal Reports Server Installation Issue
Importance: High
HI Rose ,
Need your assistance on the below issue.
Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
Regards,
Jessy
CIC Team Lead
Customer Interaction Center
Global Support Centre India
SAP Labs India Pvt Ltd
Hi,
Providing you with the required details to proceed further
Registration Number-
Registration Email Address-taxmantra.support
And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
Dear Mohitk,
Thank you for your information.
I checked with the concerned colleague and received the below update:
Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
If you did not register before, as the promotion is over so the key code could not be replaced.
I request you to kindly check the same at your end and revert with the details.
Moreover, there are two ways for Crystal Report customer to get support.
One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
A learning map was provided, listed on left column.
The other is customer with only Crystal report product, the support is via SDN.
http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
Customers can first check whether other customer has got the same issue and find the reply from our engineers.
You may also post your own thread for support.
Anything else I could help, please do not hesitate to contact again.
Hi,
I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
Please find attached the Scanned Document containing the details as per the details required by you.
Hope to see a quick resolution for the issue.
Dear Mohit,
Thank you for your e-mail.
As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
Your customer number:
Your customer name and address:
Purchase order number:
Any other products purchased along with Crystal Reports Server 11
Any S-User Id:
Any old case ID:
Please feel free to contact us if any further queries.
Hi,
I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
"The product key code you have entered is incorrect"
We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
Please help us to resolve the issue as early as possible.
My contact number:
If you need any further information do let me know

Ajit,
By design, the product is not able to be installed under the superuser account.
1. Create a new user and specify a home directory for the user without a quota set.
2. Copy or move the installation files to a directory that the new user can read. I suggest you move the installation files directly into the new user's home directory.
3. Logon as the new user (or su - newuser)
4. run the installation shell script using that new user's account.
NOTE: Ensure the system meets the requirements from the supported platforms documents.
.Tony

Crystal Reports Server 2011 and BW 7 as a data source for uploaded reports.

Hello,
I am hoping someone can provide me with a clear answer for this.
Lets assume..
1. We are running crystal reports server 2011 and BW 7
2. We want to publish a report in the BI Launch pad so users can view it
3. Can we create a crystal report in the report designer with the data source as BW 7 then upload it to the reports server and have it run on-demand and Run over night?
Can anyone shed some light in this area?
kind regards
david

Hi,
Crystal Reports Server is not supporting the SAP Integration Kit. You will need BusinessObjects Edge or BusinessObjects Enterprise
regards
Ingo Hilgefort

Cannot install Crystal Reports Server 2008 and Client Tools on same machine

I am having trouble setting up Crystal Reports Server 2008 with Client Tools on a new Windows 2003 SP 2 machine. The Server 2008 package installs OK (built-in MySQL server, built-in Tomcat 5.5 server). Reports run okay. But my customer wants to run reports that use Salesforce as a data source, so I tried to install Crystal Reports Server 2008 Client Tools (needed for Salesforce support, apparently). I receive this error:
'Business Objects product detected: cannot continue with install'. Installation of Client Tools immediately terminates.
Oddly enough, when I uninstalled Server 2008, the Client Tools installed successfully. Then I tried installing Server 2008, and I got the same error message as with Server 2008. What the heck?
Any ideas on how I can get Server 2008 and Server 2008 Client Tools to live in harmony on the same machine? We were able to do this with a (otherwise overloaded) Win2K3 server before.
Thank you in advance for any help.

Typically the client tools are installed with enterprise by default. If not then you would want to use add/remove in control panel and select them. The installer thinks you are trying to install enterprise on top of itself and thus the error.
Regards,
Tim

Which server do I install Crystal Reports Server On?

I'm new to crystal reports server and preparing to install 2008. I've been through the Crystal Reports Server 2008 Quick Installation Guide for Window and it does not refer to which server it should be installed on. I'm currently running a SQL server Business One is located on, a web server for Web Tools and an Exchange Server. I'm assuming I would install it on my SQL server that has SAP located there also. Is there a recomended location or suggestions for specific location?

Hi,
not sure what you mean but let's summarize:
Task: Building reports that fetch data from SAP sources
Software needed: Crystal Reports Designer 2008 + BOBJ int.Kit for SAP (client installation option)
Task: Publishing and scheduling CR reports that fetch data from SAP sources
Software needed: BO Edge XI 3.1 or BO Enterprise XI 3.1 + BOBJ int.Kit for SAP (server installation option)
You mentioned that you want to install Crystal Reports Server 2008. It provides almost the same functionality as BO Enterprise and BO Edge but it DOES NOT support scheduling and publishing reports in the InfoView (kind of BOBJ portal) which fetch data from SAP sources.
I would suggest to install the BOBJ server software on a separate machine, as long as the machine resides on the same domain as your SAP server.
Regards,
Stratos

After installing OS X Mavericks I can not open Finder or Safari

After installing OS X Mavericks I can not open Finder or Safari

HI,
I would check System Preferences > Internet accounts and see if an item is active for Messages that should not be.
Alternatively delete the account in Messages > Preferences > Accounts.
Highlight then use the - button at the bottom of the list.
You could also use iForgot and check if the ID does in fact belong to you.
NOTE.
An Apple Issued Apple ID (@Mac.com, @me.com and @icloud.com) can be used as the iMessages registration ID as well as a Valid AIM Screen Name.
An @me.com could have been issued any time during the MobileMe era and may not be active if it has not been "Converted" to iCloud.
9:50 pm Friday; November 8, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I can not activate my iphone 4 after installing the firmware ios 7, can not remember the password apple id, a check box is all

I can not activate my iphone 4 after installing the firmware ios 7, can not remember the password apple id, a check box are all available, please look into this matter
serial number TP113FG5A4S, imei 012657000548662

Copied from my initial post:
Then you'll NEVER be able to re-activate the phone. This is called Activation Lock & there is no way around it if you don't know that info.
You can try & recover the ID here:
https://iforgot.apple.com/appleid

Crystal report xi r2 can't show control image

i use vs2008 to develop asp.net
Crystal report xi r2 can't show control image , not show print , export and all control image and when i click
print or export image it error but other control are work. i run web application by debug mode in vs2008
please help me to solve this problem.
thank for advance

Hi,
You are facing issue as you are using non compatible environment.
VS 2003 is only compatible with CR 9.1 (Bundle version which comes with VS), CR XI R1 and CR10.
VS 2005 is only compatible with CR 10.2 (Bundle version which comes with VS), CR XI R2 and CR 2008.
VS 2008 is only compatible with CR 10.5 (Bundle version which comes with VS) and CR 2008 SP0 and SP1
You can download platform supported guide from the following link which will help you to create compatible environment:
[https://websmp105.sap-ag.de/bosap-support]
or search for BusinessObjects note #1279888 - How to find supported platform guide for any platform?
Note can be searched from [here|https://www.sdn.sap.com/irj/sdn/businessobjects-notes]
Hope this helps
Regards,
Shweta

My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Crystal Reports Server 2008 dispose not closing document

Hey everyone,
I;m running some reports through Crystal reports 2008 server (no service packs) using the RAS sdk and Java.
This was working swimmingly for a while until yesterday when the server hosting the RAS and app server fell over. I tracked it down to a problem with the RAS server. The error i got in my logs was General Exception, Report SDK Exception Not enough memory for operation. I reran the process and when i watched task manager the memory being allocated to crystalras.exe went through the roof! it went from 50k to 1.8g of ram in under 10 minutes.
I tried lots of the other suggestions in here for the errors about memory that are similar to mine (increasing the heap memory etc.) and none of them worked.
One thing i noticed though is that when I run the process and watch the metrics page of the RAS server on the management console the number of Open documents does not decrease even though i am 100% totally and utterly calling .close and .dsipose after every report i open. Definitely. Ive debugged it a million times and it is calling these methods. It is successfully releasing the connections fine but does not seem to releasing the open documents. After the Open documents metric went down to 0 (im presuming after a timeout) the memory that crystalras.exe was reduced. I then changed the timeout tag in CRConfig.xml to 1 minute to see would this help out any but the open documents did not timeout any faster.
Would i be right in thinking that these open documents would be causing my problem of the aggregated memory? Im at my wits end here so any piece of help is greatly appreciated!

Hi Ted,
Thank you for getting back to me, i was on vacation there for a while so that is why i didnt get back to you.
When I call reportClientDocument.isOpen() just before i dispose of the report it is true and after i dispose of it it correclty returns false.
I am really stressing out over this as we are reduced to running 500 reports through the server (one after another) and then stopping the process and restarting the RAS server and then running another 500 reports.
crystalras.exe gets up to about 2g of ram consumed for only 500 reports.
I even changed some of the timeout settings on the settings page of the management console to see would they timeout and release the memory but alas it didnt release as much as a byte. I left it for 3 days and it didnt deallocate one piece of memory.
Im currently investigating is there some way from my code that I can restart the RAS server, either through the SDK or through a windows process or scheduled task.
Ted, as far as i can see there are no service packs for Crystal Reports Server 2008, is that right? when i go to the downloads page there only ones listed for release X1.
Thank you for your help.
J.

Interface Crystal Report Server with Lotus Notes

Hi,
Does "Crystal Server 2011" or "Crystal Report Server 2008" provides an interface with Lotus Server so that user can schedue and deliver report to end user through Lotus Domino? (ie: user can receive reports in an email through Lotus Notes)
Thanks!
Albert LUO

Moved to BOE/CRS Admin forum

After install Crystal Report Server 2011, can not access control tool

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