After Installed  URL. Exception

Hi:
After Installed R12 06 i it gave me this error
Unable to generate forwarding URL. Exception: oracle.apps.fnd.common.AppsException: oracle.apps.fnd.common.PoolException: Exception creating new Poolable object.
checking URL = http://localhost,localhost.com:8001/OA_HTML/jtfTestCookie.jsp JSP is not responding
How can I fix this error
Please help
Ali

Hi,
Did the installation complete successfully?
Do you have all the services up and running?
Please check Apache log files and see if you find details about the error (error_log and access_log).
Also, please run AutoConfig and make sure it completes successfully.
Regards,
Hussein

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    at com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:648)
    at com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:510)
    at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:807)
    at com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:737)
    at com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:107)
    at com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1205)
    at com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:522)
    at org.apache.tomcat.util.digester.Digester.parse(Digester.java:1642)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:510)
    at org.apache.catalina.startup.Catalina.load(Catalina.java:548)
    ... 6 more
    Caused by: java.lang.RuntimeException: Unknown User Mapping Mode: null
    at com.sun.identity.agents.arch.AgentConfiguration.setUserMappingMode(AgentConfiguration.java:865)
    at com.sun.identity.agents.arch.AgentConfiguration.setHotSwappableConfigProps(AgentConfiguration.java:1170)
    at com.sun.identity.agents.arch.AgentConfiguration.initializeConfiguration(AgentConfiguration.java:1098)
    at com.sun.identity.agents.arch.AgentConfiguration.<clinit>(AgentConfiguration.java:1543)
    ... 31 more
    Exception in thread "SystemTimer" java.lang.NoClassDefFoundError: Could not initialize class com.sun.identity.agents.arch.AgentConfiguration
    at com.sun.identity.agents.arch.AgentConfiguration$ConfigurationMonitor.getRunPeriod(AgentConfiguration.java:1397)
    at com.sun.identity.common.TimerPool$WorkerThread.run(TimerPool.java:504)

  • Error In Starting Jboss after installing OIM server

    Hi All,
    I have Installed OIM_Server(OIM 9.1.0.1) ON Jboss server(4.2.3) , I have 1 GB RAM m/c so have JVM setting as -XMS512m -XMX768 m. While installation of OIM Server, it showed the success message. But When I am starting the server , to perform post installation check, it is showing following error message .
    Does anybody have any ideas what the problem is? Please provide the possible solution.
    Thanks to All :)
    Error :
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] Unable to retrieve orbjavax.management.InstanceNotFoundException: jboss:service=CorbaORB is not registered.
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] Linked java:comp/UserTransaction to JNDI name: UserTransaction
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] addEnvEntries
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkResourceEnvRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkResourceRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkMessageDestinationRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkEjbRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkEjbLocalRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkServiceRefs
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] linkSecurityDomain
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] No security-domain given, using default: java:/jaas/other
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] Linking security/securityMgr to JNDI name: java:/jaas/other
    2009-07-16 18:43:27,166 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] AbstractWebContainer.parseWebAppDescriptors, End
    2009-07-16 18:43:27,401 DEBUG [org.jboss.web.tomcat.service.TomcatDeployer] Using session cookies default setting
    2009-07-16 18:44:02,667 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] Running RemoverTask
    2009-07-16 18:44:04,964 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] RemoverTask, PassivatedCount=0
    2009-07-16 18:44:04,964 DEBUG [org.jboss.ejb.plugins.AbstractInstanceCache] removePassivated, now=1247750044964, maxLifeAfterPassivation=1200000
    2009-07-16 18:45:11,465 ERROR [STDERR] Exception in thread "DefaultQuartzScheduler_QuartzSchedulerThread"
    2009-07-16 18:45:11,465 ERROR [STDERR] java.lang.NoClassDefFoundError: org/quartz/core/JobRunShell
    2009-07-16 18:45:11,465 ERROR [STDERR]      at org.quartz.impl.StdJobRunShellFactory.borrowJobRunShell(StdJobRunShellFactory.java:86)
    2009-07-16 18:45:11,465 ERROR [STDERR]      at org.quartz.core.QuartzSchedulerThread.run(QuartzSchedulerThread.java:352)
    2009-07-16 18:45:11,465 ERROR [STDERR] Caused by: java.lang.ClassNotFoundException: Unexpected error during load of: org.quartz.core.JobRunShell, msg=PermGen space
    2009-07-16 18:45:11,465 ERROR [STDERR]      at org.jboss.mx.loading.RepositoryClassLoader.loadClassImpl(RepositoryClassLoader.java:560)
    2009-07-16 18:45:11,481 ERROR [STDERR]      at org.jboss.mx.loading.RepositoryClassLoader.loadClass(RepositoryClassLoader.java:415)
    2009-07-16 18:45:11,481 ERROR [STDERR]      at java.lang.ClassLoader.loadClass(ClassLoader.java:252)
    2009-07-16 18:45:11,481 ERROR [STDERR]      at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)
    2009-07-16 18:45:11,481 ERROR [STDERR]      ... 2 more
    2009-07-16 18:45:11,481 ERROR [STDERR] Caused by: java.lang.OutOfMemoryError: PermGen space
    2009-07-16 18:45:26,168 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] Running RemoverTask
    2009-07-16 18:45:26,168 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] RemoverTask, PassivatedCount=0
    2009-07-16 18:45:26,168 DEBUG [org.jboss.ejb.plugins.AbstractInstanceCache] removePassivated, now=1247750126168, maxLifeAfterPassivation=1200000
    2009-07-16 18:45:26,168 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] RemoverTask, done
    2009-07-16 18:45:33,247 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] Running RemoverTask
    2009-07-16 18:45:33,247 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] RemoverTask, PassivatedCount=0
    2009-07-16 18:45:33,247 DEBUG [org.jboss.ejb.plugins.AbstractInstanceCache] removePassivated, now=1247750133247, maxLifeAfterPassivation=1200000
    2009-07-16 18:45:33,247 DEBUG [org.jboss.ejb.plugins.LRUEnterpriseContextCachePolicy] RemoverTask, done

    I am getting these errors starting JBoss after installing OIM 9.1.0.1 on windows 2003 server with JBoss 4.2.3GA canany one please help me why.
    19:04:04,468 INFO [WEBSTARTUP] Scheduler started
    19:04:04,484 INFO [TomcatDeployer] deploy, ctxPath=/xlWebApp, warUrl=.../tmp/de
    ploy/tmp5989105329966275493XellerateFull.ear-contents/xlWebApp-exp.war/
    19:05:02,984 ERROR [STDERR] Exception in thread "DefaultQuartzScheduler_QuartzSc
    hedulerThread"
    19:11:18,359 ERROR [STDERR] Exception in thread "IdleRemover"
    19:15:34,562 ERROR [STDERR] Exception in thread "Thread-15"

  • Intermittent Internet Connection and VPN clients can't ping internal LAN but connected after installating cisco ASA5512x

    Hi!
    I wish someone can help me on this, I'm a new guy on cisco firewalls and I'm currently implementing cisco asa 5512x, here are the details:
    ISP ->  Firewall -> Core switch -> Internal LAN
    after installing the cisco asa and terminating the appropriate lan for the outside and inside interfaces, internet seems intermittent and cisco vpn client can connect with internet connection but can't ping internal LAN.
    here's my configuration from my firewall.
    ASA Version 8.6(1)2
    hostname ciscofirewall
    enable password 2KFQnbNIdI.2KYOU encrypted
    passwd 2KFQnbNIdI.2KYOU encrypted
    names
    interface GigabitEthernet0/0
    nameif outside
    security-level 0
    ip address 203.x.x.x 255.255.255.0
    interface GigabitEthernet0/1
    nameif inside
    security-level 100
    ip address 10.152.11.15 255.255.255.0
    interface GigabitEthernet0/2
    shutdown
    no nameif
    no security-level
    no ip address
    interface GigabitEthernet0/3
    shutdown
    no nameif
    no security-level
    no ip address
    interface GigabitEthernet0/4
    shutdown
    no nameif
    no security-level
    no ip address
    interface GigabitEthernet0/5
    shutdown
    no nameif
    no security-level
    no ip address
    interface Management0/0
    nameif management
    security-level 100
    ip address 192.168.1.1 255.255.255.0
    management-only
    ftp mode passive
    dns domain-lookup outside
    dns domain-lookup inside
    dns server-group DefaultDNS
    name-server 4.2.2.2 -------> public DNS
    name-server 8.8.8.8 -------> public
    name-server 203.x.x.x   ----> Clients DNS
    name-server 203.x.x.x  -----> Clients DNS
    same-security-traffic permit intra-interface
    object network net_access
    subnet 10.0.0.0 255.0.0.0
    object network citrix_server
    host 10.152.11.21
    object network NETWORK_OBJ_10.10.10.0_28
    subnet 10.10.10.0 255.255.255.240
    object network NETWORK_OBJ_10.0.0.0_8
    subnet 10.0.0.0 255.0.0.0
    object network InterconHotel
    subnet 10.152.11.0 255.255.255.0
    access-list net_surf extended permit ip any any
    access-list net_surf extended permit ip object NETWORK_OBJ_10.10.10.0_28 object InterconHotel
    access-list outside_access extended permit tcp any object citrix_server eq www
    access-list outside_access extended permit ip object NETWORK_OBJ_10.10.10.0_28 any
    access-list outsidevpn_splitTunnelAcl standard permit 10.152.11.0 255.255.255.0
    access-list LAN_Users remark LAN_clients
    access-list LAN_Users standard permit any
    access-list vpnpool extended permit ip 10.10.10.0 255.255.255.248 any
    pager lines 24
    logging enable
    logging asdm informational
    mtu management 1500
    mtu outside 1500
    mtu inside 1500
    ip local pool vpnpool 10.10.10.1-10.10.10.6 mask 255.255.255.248
    icmp unreachable rate-limit 1 burst-size 1
    no asdm history enable
    arp timeout 14400
    nat (inside,outside) source static NETWORK_OBJ_10.10.10.0_28 NETWORK_OBJ_10.10.10.0_28 destination static NETWORK_OBJ_10.10.10.0_28 NETWORK_OBJ_10.10.10.0_28 no-proxy-arp route-lookup
    object network net_access
    nat (inside,outside) dynamic interface
    object network citrix_server
    nat (inside,outside) static 203.177.18.234 service tcp www www
    object network NETWORK_OBJ_10.10.10.0_28
    nat (any,outside) dynamic interface
    object network InterconHotel
    nat (inside,outside) dynamic interface dns
    access-group outside_access in interface outside
    access-group net_surf out interface outside
    route outside 0.0.0.0 0.0.0.0 203.x.x.x 1
    route outside 10.10.10.0 255.255.255.248 10.152.11.15 1
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    timeout floating-conn 0:00:00
    dynamic-access-policy-record DfltAccessPolicy
    user-identity default-domain LOCAL
    aaa authentication telnet console LOCAL
    http server enable
    http 192.168.1.0 255.255.255.0 management
    http 10.0.0.100 255.255.255.255 inside
    http 10.10.10.0 255.255.255.240 outside
    http 0.0.0.0 0.0.0.0 outside
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
    crypto ipsec ikev1 transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
    crypto ipsec ikev1 transform-set ESP-DES-SHA esp-des esp-sha-hmac
    crypto ipsec ikev1 transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
    crypto ipsec ikev1 transform-set ESP-DES-MD5 esp-des esp-md5-hmac
    crypto ipsec ikev1 transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
    crypto ipsec ikev1 transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
    crypto ipsec ikev1 transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
    crypto ipsec ikev1 transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
    crypto ipsec ikev1 transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
    crypto ipsec ikev1 transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set ikev1 transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
    crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    crypto map outside_map interface outside
    crypto map inside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    crypto map inside_map interface inside
    crypto ikev1 enable outside
    crypto ikev1 enable inside
    crypto ikev1 policy 10
    authentication crack
    encryption aes-256
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 20
    authentication rsa-sig
    encryption aes-256
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 30
    authentication pre-share
    encryption aes-256
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 40
    authentication crack
    encryption aes-192
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 50
    authentication rsa-sig
    encryption aes-192
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 60
    authentication pre-share
    encryption aes-192
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 70
    authentication crack
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 80
    authentication rsa-sig
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 90
    authentication pre-share
    encryption aes
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 100
    authentication crack
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 110
    authentication rsa-sig
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 120
    authentication pre-share
    encryption 3des
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 130
    authentication crack
    encryption des
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 140
    authentication rsa-sig
    encryption des
    hash sha
    group 2
    lifetime 86400
    crypto ikev1 policy 150
    authentication pre-share
    encryption des
    hash sha
    group 2
    lifetime 86400
    client-update enable
    telnet 10.152.11.0 255.255.255.0 inside
    telnet timeout 5
    ssh timeout 5
    console timeout 0
    dhcpd address 192.168.1.2-192.168.1.254 management
    dhcpd enable management
    threat-detection basic-threat
    threat-detection statistics
    threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
    webvpn
    enable outside
    anyconnect-essentials
    group-policy outsidevpn internal
    group-policy outsidevpn attributes
    dns-server value 203.x.x.x 203.x.x.x
    vpn-tunnel-protocol ikev1 l2tp-ipsec ssl-client
    split-tunnel-policy tunnelall
    split-tunnel-network-list value outsidevpn_splitTunnelAcl
    default-domain value interconti.com
    address-pools value vpnpool
    username test1 password i1lji/GiOWB67bAs encrypted privilege 5
    username test1 attributes
    vpn-group-policy outsidevpn
    username mnlha password WlzjmENGEEZmT9LA encrypted
    username mnlha attributes
    vpn-group-policy outsidevpn
    username cisco password 3USUcOPFUiMCO4Jk encrypted privilege 15
    tunnel-group outsidevpn type remote-access
    tunnel-group outsidevpn general-attributes
    address-pool (inside) vpnpool
    address-pool vpnpool
    authentication-server-group (outside) LOCAL
    default-group-policy outsidevpn
    tunnel-group outsidevpn ipsec-attributes
    ikev1 pre-shared-key *****
    class-map inspection_default
    match default-inspection-traffic
    policy-map type inspect dns preset_dns_map
    parameters
      message-length maximum client auto
      message-length maximum 512
    policy-map global_policy
    class inspection_default
      inspect dns preset_dns_map
      inspect ftp
      inspect h323 h225
      inspect h323 ras
      inspect rsh
      inspect rtsp
      inspect esmtp
      inspect sqlnet
      inspect skinny 
      inspect sunrpc
      inspect xdmcp
      inspect sip 
      inspect netbios
      inspect tftp
      inspect ip-options
      inspect icmp
      inspect http
      inspect ipsec-pass-thru
    class class-default
      user-statistics accounting
    service-policy global_policy global
    prompt hostname context
    no call-home reporting anonymous
    hpm topN enable
    Cryptochecksum:edc30dda08e5800fc35b72dd6e1d88d7
    : end
    thanks. please help.

    I think you should change your nat-exemption rule to smth more general, like
    nat (inside,outside) source static any any destination static NETWORK_OBJ_10.10.10.0_28  NETWORK_OBJ_10.10.10.0_28 no-proxy-arp route-lookup
    'cause your inside networks are not the same as your vpn-pool subnet.
    Plus, if you're trying to reach inside subnets, different from 10.152.11.0 255.255.255.0 (ip from wich subnet is assignet to your inside interface, and for wich above nat exception should be enough), you should check if routing is configured from that subnets to your vpn-pool-subnet through the ASA.

  • The Sims 2 crashes after installing Nightlife or Pets Expansion Packs

    I'm at the end of my rope, so I thought I would see if anybody out there can help me. I'm posting this on a few boards.
    I've been a huge fan of the Sims ever since the first game was released. I got my first Mac a year ago, and The Sims 2 for it for Christmas. I put off purchasing any expansion packs - I had enough fun with the base game and downloaded custom content that I did not feel justified in spending the money. Then they made Pets, and I was sorely tempted. After playing with that expansion on my sister's new Windows Vista laptop, I decided that I would get it for my Mac for my birthday in July.
    After I installed the expansion pack, my game would crash during the blue startup screen. I removed custom content, reinstalled the game, and tried everything else the Aspyr tech support could think of - including sending my disc back for a replacement copy.
    I've included all of our correspondence below. Maybe someone out there has had a similar problem, or can think of what could be causing this issue.
    Today I tried installing the Nightlife expansion pack, and was met with the EXACT same issue. Obviously there is something wrong with my Mac or the base game, or some bit of software or code on my system is screwing things up. . .
    I'd really hate to sell the expansions online and then fork over the money for a copy of Windows and the PC version of Pets (I already own the base game). I'd hate to devolve back into a Windows user =+\
    7/31 I sent a message to Aspyr Support through their website:
    I just installed the Pets expansion on top of the Sims 2 base game. Now it crashes before the start-up screen has finished loading. I tried removing the downloads folder and the neighborhoods folder, in case something in there was not compatible. The game still crashes.
    8/1
    Greetings,
    I'd recommend downloading the latest version of Quicktime from apple.com as well as our Pets patch via support.aspyr.com and see if that solves the issue. If not:
    This error can occur for a number of reasons; Multiple installations of the game, unnecessary patching of the game, moving game files around after installing, installing the game to your desktop, or corruption of game files. Unfortunately a clean install is the only way to resolve this issue.
    I recommend the following troubleshooting steps. Try running the Repair Disk Permissions function of the Disk Utility located in Applications/Utilities. Also, avoid installing the game to Applications or the Desktop; there are permissions conflicts that can arise when games are installed here. Games work best when they are installed in a separate games folder on the top/root level of your hard drive.
    Reinstalling gets rid of any game data that may have become corrupt. Be sure to trash the game's preferences file(s) (com.aspyr."Sims2".plist) located in the Home/Library/Preferences folder. Common game file locations are Home/Library/Preferences and Home/Library/Application Support and Home/Documents when you do so. Then just trash the current copy of the game and install a new copy to the new games folder at the root of your hard drive. I'd also recommend doing a Spotlight search of your computer to make sure you've removed the game files / folders before reinstalling.
    You can usually find specific removal instructions via the readme file located in the main game folder to use as a guideline for installing the game.
    (From the Sims2 readme file)
    To uninstall The Sims 2 and The Sims 2 Body Shop, drag the following to the trash:
    "The Sims 2" folder which contains the game and The Sims 2 Body Shop applications
    "home folder\Documents\EA Games\The Sims 2" folder
    "home folder\Library\Preferences\com.aspyr.TheSims2.plist" file
    "home folder\Library\Preferences\com.aspyr.TheSims2BodyShop.plist" file
    "home folder\Library\Preferences\com.aspyr.TheSims2PackageInstaller.plist" file
    If you have Sims 2 expansions you should run the game once by launching it from the hard drive before installing any expansions. This will create a new set of preference files and allow the installers for the expansions to properly install the software.
    I hope this helps.
    8/1
    Thank you for your quick response. Sadly, the game still does not work. I tried all of your advice, then decided to make sure I had done everything I could possibly think of.
    First, I moved my saved games (and downloads, user data, etc) to a folder on the desktop, so I could retrieve them later.
    I ran the Repair Disk Permissions function.
    I had the latest version of Quicktime, but I reinstalled it anyway. I also downloaded all available system updates.
    I erased all of my remaining Sims data, including the preference files.
    I rebooted. (not sure if this does much, but I know my old PCs worked better with reboots)
    I installed the Sims 2 in a newly-created Games folder on the HD. I also installed the patch for the base game.
    I played the game; it functioned properly.
    I rebooted again and installed the Pets expansion and the patch.
    It is behaving the same way as before - the game quits unexpectedly when the startup screen gets to "calibrating canine customization."
    Oh, and I did not moved my saved data back into the game folders - I tried running it clean, first.
    Is there anything else I can try? Or do I just give up and sell my expansion pack on eBay?
    -Schenley
    8/2
    Hello,
    Here are specific instructions for fixing the problems with Sims 2 Pets.
    1. Start by removing any Sims DVDs from the drive
    2. Drag The Sims 2 application folder from your Hard Drive to the trash
    3. Drag The EA Games folder from the Documents folder to the trash
    4. Drag the EA Games folder from the Users/Shared folder to the trash
    5. Go to Home/Library/Preferences and drag to the trash the following files com.aspyr.thesims2.plist, com.aspyr.thesims2bodyshop.plist, com.aspyr.packageinstaller.plist (you might not have all of these files)
    6. Empty the Trash
    7. Do a search of the computer for The Sims 2 as well as EA Games and trash all Sims 2 files (remember to empty the Trash)
    8. Launch the program called Disk Utility from the Application\Utilities folders
    9. Select your main Hard Drive and run Repair Disk Permissions (this will insure your Mac is running at its best)
    10. When this is done close all windows
    11. Insert The Sims 2 DVD
    12.Open the Sims 2 DVD and drag The Sims 2 folder to your Macintosh HD
    13. This will take some time to copy over
    14. When the files have finished copying open the HD and the Sims 15. folder and launch The Sims 2 Application
    16.. close down the game
    (17-20 only apply if you have University)
    17. Insert the next expansion DVD University
    18. Run the Expansion installer
    19. launch the game
    20. close the game
    (21-24 only apply if you have Nightlife)
    21. Insert the next expansion DVD Nightlife
    22. Run the Expansion installer
    23. launch the game
    24. close the game
    (25-28 only apply if you have Open for Business)
    25. Insert the next expansion DVD Open for Business
    26. Run the Expansion installer
    27. launch the game
    28. close the game
    (29-36 only apply if you have Pets)
    29. Insert the Pets DVD
    30. Run the Pets installer
    31. Launch the game
    32. Close the game
    33. Download The Sims 2 Pets 1.6 Rev A patch
    http://support.aspyr.com/index.php?x=&mod_id=2&root=201&id=438
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    Everything should be up and running properly at this point. Thank you for playing The Sims 2.
    Have a nice day,
    Aspyr Tech Support
    8/2
    Hello again,
    I greatly appreciate how quickly you responded once more, but frustratingly the game is still not working. I burned my saved game info to a DVD so that I could erase every single Sim-related file on my system. I followed steps 1-16 exactly , then skipped to 29. But once I launched the game with Pets, the exact same problem occurred - it (un)expectedly closed when the startup screen got to "Calibrating Canine Customization."
    I don't know what could possibly be going wrong, and it's very disappointing. Please let me know if there is anything else I should try.
    8/3
    Hello,
    I am sorry you are still having problems with The Sims 2. In most cases checking to make sure you have all the latest Apple updates and a fresh install will fix this problem.
    Here are a few things to check for:
    1. Make sure the game is installed on the boot volume, the main hard drive.
    2. Don't put the game in your Applications folder. There are permissions conflicts that can arise when games are installed here. Install the game to the root level of your drive instead.
    3. Run the permissions repair. To do this, launch the Disk Utility located in the Utilities folder in the Applications folder. The second tab will allow you to repair permissions.
    4. Remove the game completely (search for all game files) and run the install again, and choose the Macintosh HD as the destination for the install. When you launch the game, leave all in-game graphics settings at the defaults. Then reinstall the patch.
    Here's something else you can try. Uninstall the game again, move ALL files related to game to the trash and empty it. Do a search on your entire computer to make sure that you got everything. Disconnect any peripherals from your computer except for the keyboard and mouse, create a New User account, reboot the computer and log into the new user account. Then reinstall the game. Choose your Macintosh HD as the destination to install to, and after initially launching the game, leave all in-game graphics/resolution settings at the defaults.
    Have a nice day,
    Aspyr Tech Support
    8/3
    Sorry, it's me again.
    I've done everything you suggested in this and the other e-mails, to no avail.
    -my system is fully updated.
    -ALL Sims 2 files trashed and emptied.
    -Permissions repair run.
    -peripherals unplugged.
    -New user created.
    -Rebooted and logged in as new user.
    -Installed directly to HD.
    -Launched + closed game.
    -Installed Pets Exp.
    -Launched - failed. It crashed at the very same point during startup.
    -downloaded and installed patch; still failed.
    I'm ready to restore my base game saved files from their DVD and sell the expansion pack on eBay.
    8/3
    There is one last thing to try and that is to assume there is something wrong with the Pets DVD. We offer a disc replacement service for $10 or, if you have purchased the disc in the last 90 days, it is free.
    8/16/07
    I received my replacement disc today, and quickly installed it after backing up my files. The game still crashes at the same point during startup. Is it time to give up?
    8/16/07
    Hello,
    I am very sorry the Pets expansion has not worked for you. I have never run into a situation where nothing will fix the problem. In all cases with the Sims 2 or expansions a disc replacement fixes the problem. I would guess that there is some obscure Apple issue causing the Pets to crash.
    Have a nice day,
    Aspyr Tech Support

    I finally got the solution from a friend at the TSR forum. It was a problem with QUicktime 7.2. I needed to install this update:
    http://www.apple.com/support/downloads/macosx10410comboupdatev11intel.html

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