After installing 3.6 FF won't open even in the safe mode, I click on the icon and nothing happens at all

I installed 3.6 and now FF won't open even in the safe mode. I restored my computer setting back to where I was running 3.5.13 but it still doesn't work...some files must have been deleted when I upgraded that weren't put back even when going back to the older version but I have no idea what to look for or what to do even if I find them. Can you please help me?

Using system restore can create problems as well as solving them. I have seen system restore destroy a Firefox setup. The installation may be OK but to be sure perform a clean install
# [http://kb.mozillazine.org/Uninstalling_Firefox Uninstall Firefox]
# Delete the Firefox [http://kb.mozillazine.org/Installation_directory Installation directory], default location C:\Program Files\Mozilla Firefox\
# Download the latest version from http://www.mozilla.com/ and install it
If Firefox still does not start, try creating a new profile folder. Firefox stores user data in a profile folder, creating a new profile will show if the problem is with the old profile. For how to do that see [http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows creating a new Firefox profile on Windows].
If the new profile works, you can copy selected data such as bookmarks and passwords to the new profile. For details see [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox transferring data to a new profile]. Do not copy the preferences file, and it is best to re-install any add-ons.

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I install iCloud on PC Windows 7. Click on ICloud icon and nothing happens. ¿any idea?

I have an Iphone 4 and Mac at home.
My workplace computer is a PC.
I need to run iCloud on PC por sync contacts, email, etc.
I have intall iCloud an try to launch it. Any time I click on iCloud icon, it does nothing.
Any idea ?

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

I can't open any program on my macbook, I click on any icon and nothing opens, any suggestions? have rebooted repeatedly.

having trouble opening any program on my mac book. can click on any icon and get no response. have rebooted repeatedly. any suggestions?

you should restore your system, or install mac os on an extenral hard drive, create a "test" user and see if you get the same result.

HT5655 After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens.

After clicking Safari prompt box to "Download Flash..." , I'm linked to the Adobe Flash Player Download page. I click the "Download Now". The page advance to next page in the download process but then immediately goes black and nothing happens. System preferences firewall is off and apps are allowed from anywhere and in Safari other plug ins are allowed and cookies are not blocked and pop up windows are not blocked. Why won't Flash Player download?

Don't DL Flash from web sites. If you have Adobe Flash installed it should be in System Preferences and you can find the latest version and download from there.
If you are installing for the first time,this is where to DL it.
http://get.adobe.com/flashplayer/

Premiere Elements 13 won't launch in Windows 8.1 (Click the icon and nothing happens)

I'm running the trial version of Premiere Elements 13 on Windows 8.1 64-bit. It's a brand new PC built for video editing. Everything worked perfectly for about a week and all of a sudden I'm unable to start the program. I click the icon and nothing happens. No splash screen, no error code, no spinning circle cursor.
I have the latest video card drivers for my graphics card.
I've tried uninstalling the program, removed every last Adobe file from my PC, uninstalled all instances of Microsoft Visual C++ and reinstalled Adobe Premiere Elements 13. I tried the same with a fresh download of the program. Neither worked.
I've tried installing a couple .dll files based on a similar thread (where a program called iLivid was the issue). I don't have iLivid on this PC and adding the new drivers didn't work.
For the few days that the software was working I loved it and was ready to purchase. Unfortunately I won't be able to buy it until I can get it to launch on my PC. Any help would be greatly appreciated.
Thanks!

celebornx
My major problem was with the reliability of the uninstall reinstall of Premiere Elements 12 Windows. I did not encounter any issues in this regard with 11. And, I have only looked at the 30 day tryout of 13 from Adobe. My computers are Windows XP 32 bit, Windows 7 64 bit, Windows 8 and later 8.1 64 bit. The following describes what got me through the worse of these hassels.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
I am not sure if the above will work for you with 13. But, it would be worthwhile to check them out.
Since you are dealing with current version 13, it might be a good idea to get Adobe via its Adobe Chat involved, with the hope of some remote control of your computer troubleshooting to try to get to the core of the issue. Chat Panels have been hard to come by for some of these issues, but let us try this route.
Please click on the following link
Contact Customer Care
Premiere Elements
Adobe ID and signing in
Adobe ID, sign in, and account help
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Depending on the outcome....if you purchased Premiere Elements 13 from Adobe direct within the last 30 days, you can request your
money back from Adobe. If you purchased elsewhere, then you are left to deal with the return policy of the seller.
We will be watching for further developments.
ATR

"open in ibooks" button doesn't open pdf on iPhone 6, click it several times and nothing happens

The "open in ibooks" button doesn't open pdf on new iPhone 6. I'll click it several times and nothing happens. Is there a way to uninstall ibooks and reinstall?

there is no share button in preview
I am seeing a Share button in Preview's toolbar, Larry: Can you see the screenshot?
The content of the Share menu will depend on the file format. For PDFs the menu will be nearly empty and iPhoto and aperture are missing.
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Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Updated to IOS 5.0.1 and now if I tap on a game icon instead of opening the game a grayish color comes over it and nothing happens. How can I get my games to work again?

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade?

I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
MacBook Pro
15 – Inch Core 2 Duo
Processor 2.33 GHz Intel Core 2 Duo
Memory 4 GB 667 MHZ DDR2 SDRAM
Graphics ATI Radeon X1600 256 MB
Serial Number W8****W0L
Software Mac OS X Lion 10.7.5 (11G63)
Is my system capable of running the new upgrades?
<Personal Information Edited by Host>

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

My itunes wont work I just installed some new update and now it wont even come up, I click the Itunes icon and nothing happens

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DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....

I just upgraded to yosemite, now gimp is not opening. i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening. i click on the icon and nothing happens.

i just upgraded to yosemite, now gimp is not opening. i downloaded and isnstalled xquartz, restarted my computer and gimp is still not opening. i click on the icon and nothing happens. help!

I was using gimp fine for years with my osx 10 6 8 up until yesterday. Last night when I downloaded yosemite, gimp has not been working ever since. I clicked on the icon and it said that x11 wasn't compatible with yosemite and lead me to a link from apple support which said that I need to download xquartz for gimp to work.

Updated. See 3 new Qs at bottom...After XP system restore back to earlier FF version, FF won't open, it's in safe mode. How can it be opened out of safe mode? Can precious, previous History be retreived?

THIS IS A RE-POST OF THE QUESTIONS previously posted, PREVIOUSLY POSTED, now adding a request that 3 new summary questions--at the bottom--be answered.
NOTE: I specifically need answers to the 3 new, summary Qs now posted at the bottom of the Sequence of Events:
Sequence of events:
1) I was using Version 3.6.22 and I needed to
upgrade to Version 6.0.
2) Before beginning, I set a restore point in Windows XP so that in case I did not like 6.0, I could go back to the restore point which contained
3.6.22 and I would stick with that version.
3) I did not uninstall 3.6.22 but loaded 6.0 on top of it, so to speak, thinking that would save my history and other features such as bookmarks. Opening 6.0 I was horrified to see it did not contain my history files!...so I had to go back to 3.6.22.
4) After returning back to the restore point that contained 3.6.22, on the desktop, clicking on the Firefox icon, it won't open.
5) I went to desktop, in lower left clicked Start, then clicked Programs, and yes Firefox is there as an installed program, however the tag reads Mozilla Firefox (safe mode)...so it's in safe mode and won't
open. What now?---~~~~~(end of original post).
HERE ARE THE EXACT 3 Qs I need answered:
1) Can I retreive and save MY PRECIOUS HISTORY from somewhere? Can I force new 6.0 to find and retreive it from 3.6.22) And how would I do that? That's the reason I'm trying to go back to 3.6.22, because it likely still contains my history which does not appear in new install of 6.0?
2) As it stands, go back to previous state now has Firefox 3.6.22 in safe mode. It won't open after XP went back to previous state containing 3.6.22. File tree says Firefox is installed but is now in safe mode. So Q2 is: Can I open Firefox out of safe mode and if so how?--I'd be done because it likely still contains my history.
And if not, can I get retreive my history from it somehow? Or somehow get 6.0 to rediscover it hidden somewhere (Show All History in new 6.0 install was empty).
3) Do I have to give up on retreiving my history even though it's got to be somewhere in my computer? I did not uninstall anything.
If my history cannot be retreived, then I have no choice but to proceed in life with 6.0 without my precious History, a huge store of info and loss of data for me, big time!
FIREFOX HELP NEEDS TO TELL PEOPLE HOW TO SAVE THEIR HISTORY WHEN THEY UPGRADE TO NEW VERSION and whether or not to uninstall previous FF version first. Please pass this urgent advice on to Firefox techs. I can't even figure out how to email THEM!!!!
Thank you all out there in cyberspace whereever you may be!
(P.S. Cor el, thanks for your reply...how do I reach you by email link does not work....)

What in particular didn't you like about Firefox 6?
You can undo a lot of changes, either via changing settings or prefs on the <b>about:config</b> page or via extensions.
*https://support.mozilla.com/kb/common-questions-after-updating-firefox
Do a clean reinstall of the version that you want to use.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup

Firefox won't open in normal or safe mode.

I get a crash report each time when I try to open it normally, nothing happens when I type in the extension for safe mode. Because I can't open safe mode, the Mozilla troubleshooting guideliens cannot help me. I'm working from Windows vista, have all current updates to Windows, and have scanned my computer.

To start in Firefox Safe Mode, hold down the Shift key while clicking on the Firefox desktop icon. To exit Firefox Safe Mode, exit from Firefox (Firefox button > Exit or File > Exit), wait a few seconds (10-30), click the desktop icon to restart Firefox.
NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.org/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.org/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably an Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.org/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.org/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Consider updating Firefox; your version is 9.0.1 --> current version is 10.0.1
*See --> https://support.mozilla.org/en-US/kb/Updating%20Firefox

Trackpad problem. I can get it to do everything except open the computer. I click on my logo and -nothing. Have to switch on the mouse and start with that. ? Does this happen to others?

My trackpad won't open up the computer. I click on my logo but nothing. One I have opened with the mouse the trackpad is fine. Anyone had this problem? dp

Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling

.itl file is locked error after installing new build - iTunes won't open

After upgrading to the new build itunes won't open. I receive an error message "The iTunes Library .itl file is locked, on a locked disk, or you do not have write permission for this file." When I check permissions I have full control. I tried uninstalling all apple components - iTunes, Quicktime, apple updater - rebooting and then reinstalling but the same error message comes up when I try to start itunes.

Even after uninstalling the .itl file remained in my itunes music folder. I deleted this file after uninstalling again and then reinstalled and the issue was resolved.

Firefox will not open at all. After click the hourglass comes up and then goes away and nothing happens at all. Nothing will load past the desktop. I cannot get into firefox at all to enable anything or disable anything.

When i click on the mozilla icon on the desktop the arrow will spin (VISTA) and will then disappear. Mozilla will not enable or even pop up or anything. I am still looking at the desktop and not mozilla. I lick on the icon many times and nothing ever enables, still stuck looking at the desktop and no Internet. Not to bring up your rival, but IE will open half way and then say not responding and will freeze and i must restart the computer every time. I have to use opera now because IE and Mozilla will not enable and Mozilla wont even pop up or enable or anything...just the desktop and no net. ONCE AGAIN MOZILLA WILL NOT ENABLE, SO I CANNOT GO TO TOOLS OR ANYTHING.

I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
Disabling all addons, didn't help. Moreover, I can't start FF in safe mode or start profile manager (Start > Run> firefox.exe -ProfileManager).
OS: Windows 7 64bit
Windows Event Viewer entry details:
Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c724fa6
Faulting process id: 0xc0c
Faulting application start time: 0x01cc37fe2fae7e8b
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6

After installing 3.6 FF won't open even in the safe mode, I click on the icon and nothing happens at all

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