After installing, Digital Editions won't run. (has encountered a problem)

Any advice as to whats going on here? Win XP
Thanks

I had a similar problem with an older computer a couple of years ago. It was solved by installing ADE 1.72.
It is still available here:
http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
Save the setup.exe to your hard drive then run it.
Good luck

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Why do I keep getting error message from Digital Editions when trying to open it. Keeps telling me that it has encountered a problem and needs to close. I need this apparently to download a text book fro Proquest - need the text book for Uni work what giv

Why do I keep getting an error message from Digital Editions saying that it has encountered a problem and needs to close. I need this programme to download a text book from Proquest for University work what gives????

You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
Thanks

Adobe Digial Edition 3.0 "has encountered a problem needs to close" on my dictionary icon. Restore?

Adobe Digital Editions 3.0 stated "has encountered a problem and needs to close. We are sorry for the inconvenience." Sadly, it has been two weeks ago since I have been able to access my dictionary icon after receiving this message from Adobe. Hence, When? How? will my access be restored? Thank you for your attention to this matter!

Ta, Amanda!
When you get back to the PC, if the QuickTime problem is a BEX and the QuickTime control panel error message is:
An exception occured while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL "C:\WINDOWS\system32\QuickTime.cpl",QuckTime"
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Adobe Muse.exe has encountered a problem and needs to close.

I get this message when trying to open muse. It happened after an upgrade.
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Is there anything I can do?

Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
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on Windows XP: <youruser>\Local Settings\
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"DR8 has encountered a problem and needs to close"

I've just installed DR8 and receive "Dreamweaver 8 has
encountered a problem and needs to close" everytime I try to access
the windows HELP menu items DR Help or Getting Started with
Dreamweaver.
Re-installation doesn't help. I had previously downloaded the
30-day trial version, deleted it and installed from a new cd.
Updater 8.0.2 has been installed also.
Thanks, FPConvert

http://www.adobe.com/go/6d7a2c59
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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"FPConvert" <[email protected]> wrote in
message
news:esrljo$pna$[email protected]..
> I've just installed DR8 and receive "Dreamweaver 8 has
encountered a
> problem
> and needs to close" everytime I try to access the
windows HELP menu items
> DR
> Help or Getting Started with Dreamweaver.
> Re-installation doesn't help. I had previously
downloaded the 30-day trial
> version, deleted it and installed from a new cd. Updater
8.0.2 has been
> installed also.
> Thanks, FPConvert
>

When trying to run after install: iTunes has encountered a problem and...

I just got my new Nano yesterday. I downloaded and installed the latest version fine, but when I try to run the app I get the the patented Windows error:
ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Send - Don't send
So I tried uninstalling and reinstalling, same thing.
Then I tried to install two earlier versions of 6. But I get the same exact error.
Also, when I try to open Quicktime. Nothing happens. All I get is the hour glass for about 2 seconds. But quicktime does not open.

replying to Jkie
now when I put a cd in to down load on itunes my musicmatch jukebox comes up automaticly and freezes. I tried to delete it from my computer but it won't let me it says setup.exe has encountered a problem and needs to close. now when I put a cd in to down load on itunes my musicmatch jukebox comes up automaticly and freezes. I tried to delete it from my computer but it won't let me it says setup.exe has encountered a problem and needs to close.
hmmmm. i'm no great expert on MusicMatch installation troubleshooting. but we might be able to stop MusicMatch launching for you when a CD is inserted.
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does MusicMatch still launch when you insert a CD after doing that?

Won't properly install digital edition 2 or 3

After downloading digital edition and going through the steps it says completed and the only option is to click "close". When i press close it says "delete file..." but closes too fast for me to see the rest after delete file. Then, when I try to down an e-book and open it, it tries to repair the installation and goes through the same process over again. I don't know what to do as it did this with both the second and third editions. I've tried to completely uninstall and reinstall but I don't know how to get it to stop deleting whatever file it is deleting, as it is clearly important. I have windows 7 and I'm using google chrome as my browser. What kind of settings could be deleting a file?

For more information on Flash Player support on Operating System - browser combinations:
http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
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Adobe Digital editions won't open

I''ve installed ADE but it won't open and I can't open an acsm file with it. In either case I immediately get the
"Adobe Digital Editions and encountered a problem and must close". I've searched several message boards and see many complaints about the intaller not opening or the installer not working properly but that is NOT the problem I'm having. The program itself will not open after being succesfully installed.

Your English is excellent.
I'm reminded of an international conference my brother-in-law went to.
Someone asked a question in bad English.
A pompous English person complained and said 'The language of this conference is English'
A Dane replied, 'No, the official language of this conference is broken English'.
~~~
By the 'old black one' I guess you mean ADE (Adobe Digital Editions) v1.7.2.
When ADE2.0 doesn't work, that is the one I usually suggest as it is much more reliable, but sounds as if you have tried it.
Just in case, link below.
~~~
I suggest you
> Uninstall all copies of ADE.
> If you don't have safe copies of your books, make a backup of any books first.
> Check for any folder left behind and delete it. eg
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions 2.0
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions 2.0
C:\Users\<your Windows username>\AppData\Roaming\Adobe\Digital Editions
C:\Users\<your Windows username>\Documents\My Digital Editions
It may not be practicable to keep your old library structure, I don't know how important that is too you.
Similarly any notes and annotations.
> Try again ...
Reinstall ADE. (I'd use 1.7.2 as more reliable, but 2.0 if there any new features you really need)
Run ADE and remove any memory it may have of authorizations (ctrl-shift-D and respond to prompts)
It often half remembers and confuses things.
Restart ADE
Authorize ADE with your Adobe ID.
held og lykke
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

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<Email Edited By Host>

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
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Raw Query
as the criterion, then click OK or press return.
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4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

Can't install Digital Editions

Downloaded Digital Editions 2.0 and clicked Run, I agreed to EULA, accecpted the default install option, it appeared to install OK and Digital Editions started but did not ask me to activate. I clicked on Help and a message appeared "Adobe Digital Editions 2.0 has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried uninstalling and re downloading with the same problem. Computer is an AMD 2800+, Win XP Home SP3. Any Suggestions?

Hi
Here is the link I was given:
http://kb2.adobe.com/cps/403/kb403051/attachments/setup.exe
I have now tested it by downloading one of the books from adobe's sample ebook library. It opened in ADE fine but I haven't tried transfering to my ereader yet.
Good luck

Epson r2400 Driver Loses Functionality after Installing Digital Camera Raw

I have four Macs at home and two printers. After installing Digital Camera RAW Compatibility Update 2.0 from software update on my Mac Pro and MacBook Pro, the Epson r2400 printer driver no longer works. I can barely get a print out of Aperture and/or Photoshop, however, Pages will output to the r2400 no problem. When I try to print with the other Mac Pro that has not been updated, I can print without issue. I can print from both machines to my kyocera mita printer within aperture and photoshop.
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Having challenges installing Digital Editions 2.0 and having the program initialize correctly.

I need to install Adobe Digital Editions (ADE) 2.0 so I can download books for my daughter's Nook from our local library.
I have tried installing ADE 2.0 way too many times to absolutely no avail. After downloading the ADE 2.0 install program, I have tried installing with Norton virus and firewall software turned off, turned on, restarting my computer after an ADE 2.0 install attempts with virus protection off and on, and everytime I have tried to do anything with the supposedly installed ADE 2.0, it crashes and Microsoft opens its error mesaging window because ADE 2.0 has encountered a problem.
On a couple times I have also received this error message:
Digital Editions.exe - Application Error Instructions at "0x8514c483" referenced memory at "0x8514c483". The memory could not be "read". Click "ok" to terminate the program.
I have also re-downloaded the install program numerous times under different anti virus software operating scenarios (software enabled/disabled, etc), and everytime after the installation is complete, the program crashes. Each time an install attempt failed, I uninstalled the program and went through a full ADE 2.0 install. Sometimes still using the same install program and also after re-downloading the ADE 2.0 install program. Everything I have tried has failed.
I am also using an older Windows XP PC, but despite being a relatively older computer, this install and initialization challenge should not be occurring.
Short of finding a copy of the ADE 1.7 version and seeing if that will work (was suggested by user sjgt when replying to a post by su-anster on 26 Dec at 0358), does anyone have any suggestions? This should not be such a challenge. Thx

Thanks for our reply. I already have installed Overdrive Media Console
without any challenge. What I have ended up doing as a quick fix is I
located and downloaded the ADE 1.7 version and after doing so, everything is
working fine. Obviously I am not using Adobe's latest and greatest ADE 2.0
version with whatever associated bells and whistles, but ADE 1.7 is doing
what I need to do to and that is allow me to download Adobe Epub files from
our local library and to create an interface to my daughter's Nook. If
using the 3M Cloud app provides some greater functionality I might try that
as well, but my problem is not connectivity with my daughter's Nook. It is
ADE 2.0 not installing and initializing on my computer. I never got to the
point of trying to download files because ADE 2.0 was constantly crashing
when I opened the supposedly, correctly installed program.
Jess Brown
***-***-**** (office) -- Removed by Mederator
***-***-**** (mobile) -- -- Removed by Mederator
Notice: It's OK to print this email. Paper is a biodegradable, renewable,
sustainable product made from trees. Growing and harvesting trees provides
jobs for millions of Americans. Working forests are good for the environment
and provide clean air and water, wildlife habitat and carbon storage. Thanks
to improved forest management, we have more trees in America today than we
had 100 years ago. Wood products support forests.
Message was edited by: Arpit Kapoor

Java JDK 7 u17 won't install and Eclipse won't run past boot logo.

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I tried removing Java, re-download JDK multiple times.. same results.
MyComputer-MacBook-Air:~ MyComputer$ java -version
java version "1.7.0_17"
Java(TM) SE Runtime Environment (build 1.7.0_17-b02)
Java HotSpot(TM) 64-Bit Server VM (build 23.7-b01, mixed mode)

Paul Adare is correct in saying that you cannot "upgrade" from 32-bit to 64-bit. You can, however, backup your files and reload them onto your PC.
Given that you are able to boot Windows 7 after the failure to install Windows 10 Technical Preview, it is apparent that you are not formatting the drive during your clean installation. There are a number of potential issues an existing configuration can
cause, such as preventing Windows Setup from registering boot files, modifying partitions, or moving an existing installation and data to the windows.old folder. I would recommend removing the partitions from your drive (note: this will erase any data remaining
on the hard disk) during installation to ensure that Windows Setup has a fresh hard drive to install to. If you continue to experience errors, two other factors to take into consideration are:
Does your system use a storage controller that requires loading a driver during Windows Setup?
Is the hardware malfunctioning? Do the hard disk and memory pass testing software like Windows Memory Diagnostic or chkdsk?
Reference
this article for more information.
Hessam
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

Digital Editions won't work

I have Windows 8.
I installed Digital Editions and it promptly said "Digital Editions has stopped working" - so I uninstalled it, reinstalled it and the same thing happened 3 times. Why?
I am not currently running any other Adobe products (although I have other products installed).
Any ideas anyone?

Moved to Adobe Digital Editions

Digital Editions won't open e-book

Windows 7 format - digital editions won't open ebook.

Your English is excellent.
I'm reminded of an international conference my brother-in-law went to.
Someone asked a question in bad English.
A pompous English person complained and said 'The language of this conference is English'
A Dane replied, 'No, the official language of this conference is broken English'.
~~~
By the 'old black one' I guess you mean ADE (Adobe Digital Editions) v1.7.2.
When ADE2.0 doesn't work, that is the one I usually suggest as it is much more reliable, but sounds as if you have tried it.
Just in case, link below.
~~~
I suggest you
> Uninstall all copies of ADE.
> If you don't have safe copies of your books, make a backup of any books first.
> Check for any folder left behind and delete it. eg
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions
C:\Program Files\Adobe\Adobe Digital Editions 2.0
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions 2.0
C:\Users\<your Windows username>\AppData\Roaming\Adobe\Digital Editions
C:\Users\<your Windows username>\Documents\My Digital Editions
It may not be practicable to keep your old library structure, I don't know how important that is too you.
Similarly any notes and annotations.
> Try again ...
Reinstall ADE. (I'd use 1.7.2 as more reliable, but 2.0 if there any new features you really need)
Run ADE and remove any memory it may have of authorizations (ctrl-shift-D and respond to prompts)
It often half remembers and confuses things.
Restart ADE
Authorize ADE with your Adobe ID.
held og lykke
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

After installing, Digital Editions won't run. (has encountered a problem)

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