After installing HP software for new printer laptop shuts down several times a day

I had an older HP Photosmart printer and it lost it's wireless connection often. I decided to get a new printer and purchase an HP Officemax 8600 printer and immediately my laptop started shutting down without notice. It would leave me a notice that my computer had shut down and another screen showing all of the code and asking me if I wanted to send the error to Apple. I am sure they have now received dozens or hundreds of these notices and of course I still have not responded. I have not seen a fix. Really poor response from a company that I thought had a committment to their customers. Though wrong.

Some of the HP software creates a lot of network traffic. It can overwhelm some routers. What kind of router and ISP do you use?
Download 13 from here but do not subscribe to the Customer Participation Program (it creates a lot of traffic).
Message Edited by PrintDoc on 11-13-2009 09:00 AM
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I am employed by HP

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Some of the HP software creates a lot of network traffic. It can overwhelm some routers. What kind of router and ISP do you use?
Download 13 from here but do not subscribe to the Customer Participation Program (it creates a lot of traffic).
Message Edited by PrintDoc on 11-13-2009 09:00 AM
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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After installing HP software for new printer laptop shuts down several times a day

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