After installing iTunes 7.3 & QuickTime-update -- no sound!

Downloaded suggested update for iTunes and QuickTime and after that theres I can't hear anything! iTunes seems to play the tracks, QuickTime seem to play videos and so on. I've run diagnostics, checked the cables, checked volumes up, checked mutes off and so on... Sound familiar?
HP Pavilion Windows XP

I havd solved this one by reading a previous posting which recommended uninstall and installing version 7.2 from web site httop://filehippo.com/download_itunes/?2736
Thanks to original poster

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Hey there. May I interject? Anyone mind?
For the most part, what's occurring is one of two things. Either...
A) an application (such as Roxio, Nero, iTunes, etc.) is installing a driver file (as a .SYS) or replacing a working driver file that is referenced within your registry. For some folks, the replaced driver is still referenced by either an UpperFilterCheck or a LowerFilterCheck, and the device manager is actually seeking out that file that, well... no longer exists. Or, when you try and uninstall the application (iTunes is the frequent transgressor) everything is removed, including the related driver files, but the registry isn't altered... so the device manager continues to try and locate that driver file... which no longer exists.
or
B) a virus (or trojan) burrows its way into your file structure, and creates an element of itself disguised as a .SYS file. We've seen this happen before with viral elements disguising themselves as audio or video card driver files, in the efforts of masking themselves from lower-class anti-virus programs (or un-updated ones). In this case, they take on the name of a driver file that the optical drives are "familiar" with, and so, with the intention of being "fast, friendly, and efficient", the optical drives are tapped to utilize this new "driver" file... and it gets referenced in the registry as such.
However, when your anti-virus actually snaps to it, and removes the virus / trojan, and you go off on a virus-killing mission, galavanting through the registry and cleaning the little buggers out in Safe Mode and everything... you might remove the viral elements... but... the reference to them might still remain. The device manager is still looking for that "driver file", and will cause the optical drives to lock up in a Code 39 or Code 41 because of it.
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HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE1 0318}
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I don't know if this will help, I think it should.
Good Luck. Post back if you have a problem.
Rachyl

After installing iTunes 7.3 & QuickTime-update -- no sound!

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