After installing iTunes and iPod, my computer will not turn off

I am running Windows XP, and have just installed my new iPod nano and iTunes. Now my computer will not turn off. When I select "Turn off computer" in the start menu, the computer goes through the usual process of shutting down -- then it restarts automatically every time! Once it has started up again, it sends an Error report to windows -- but they are not coming forward with a solution for this problem. It appears as a problem created by an "Unknown device driver". I now have to turn my computer off by the wall. Does anyone know how to fix this problem?
hp Pavilion v50c Windows XP

Try running the Combo update first ... OS X Mountain Lion Update v10.8.4 (Combo), and once it is successfully downloaded, then try to download 10.8.5.
Sometimes the combo will correct any minor glitches in the system and also ensure all necessary updates to that point are included.

Similar Messages

M-Audio Audiophile 2496 PCI card installed, now computer will not turn off

I installed Audiophile 2496 card + "live lite 4" software and now my computer will not turn off. It goes through the motions, but than just reboots. I have to hold the start button to kill it. I also have a Firmtek SATA PCI card and a USB 2.0 PCI card. Is there some way to solve this short of pulling the card?

Hi-
Do you have the proper driver version installed?
http://www.macupdate.com/info.php/id/13585

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I re-start it

I just did a restore to my new iPhone 6 from iTunes and now my phone will not turn on at all. How do I get it to re-start?

Hi denise mfrompalatine,
If your iPhone won't turn on, try the steps in the resource below:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Hope that helps ...
- Judy

Computer will not turn off

Hello:
Recently my computer will not shut off. Which unfortunately I must do when it is not in use since I installed a USB 2.0 PCI card (this has disabled the sleep function).
It will get to the blue screen and the spinner just keeps spinning. Last night I waited about 10 minutes until I forced it off by holding the power button on the monitor. Any suggestions?
Thanks!

Hello again!
How full is the Hard Drive? How much Free Space?
I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 6 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
Trash old Log files.

IPod messed up after installing iTunes and iPod update...

Two days ago I updated my iTunes and iPod to the latest updates. Now my iPod makes funny noises that I can hear through the back (without any headphones or anything) and some songs will only play for about 30 seconds and then the iPod just freezes up, makes funny noises and I am unable to turn it off. I found that by holding down the 'select' and 'menu' buttons together, the iPod will restart. I have tried restoring my iPod and it still has the same problems. Any ideas? Is this happening to anyone else?
Dell latitude Windows XP iPod 30GB

This is VERY similar to what's going on with my iPod, except mine will reset when I try to play certain songs.... I think Apple might have a few bugs left in their new software...

After installing recent java + security update, computer will not sleep

After installing the recent java, daylight savings, and the security update. my computer will not sleep. Does anyone else have this problem? I do have an adaptec usb2 card installed but nothing is plugged into it. Also i don't have any Ipods or external things plugged in. I have had the same setup for the past year with no problems, now it will not sleep. I have also tried repairing the permissions. Please help

When you select Sleep from the Apple Menu nothing happens, is that correct? Try this: Go menu > Home > Library > Preferences. Drag the whole of the Preferences folder to the desktop. Restart your mac, don’t worry if things look different, you have not lost anything. Can the mac sleep now? If yes, then its a damaged or corrupted .plist or preference. If you are using Apple Mail, drag the com.apple.mail.plist back to the new preferences folder created on reboot, you dont really need anything else but keep hold of the old preferences (the one you dragged to your desktop) just in case for a month or two. If everything else is OK you can safely delete it. If it has not cured the problem then remove the new preferences folder created on reboot by taking it to the trash, drag back the preferences folder you moved to the desktop and reboot. Now reinstall a clean OS. See how you go from there

After installing iTunes 1.0.5 It will not launch any more. Anyone have any fixes?

1.0.5. Updated. Oh whats this? I run it. Process shows, running, running. And then boom, process is just gone, no error, no launch at all. Just poof. Please help me?

I read this article:
http://www.gearsoftware.com/wiki/index.php/CD/DVD_drives_disappear_after_install ing_iTunes
I did not have any AFS drivers.
This is what I did and my optical drive is now working:
1. Backed up iTunes
2. Unistalled iTunes
3. Tried to install iTunes 10.7 for Windows 64
http://support.apple.com/downloads/#itunes
4. When iTunes tried to launch I received the message "iTunes Library.itl cannot be read because it was created by a newer version of iTunes"
5. My computer would not recongize the optical drive at all now
6. I re-installed iTunes 11.0.5 for Windows 64
http://support.apple.com/downloads/#itunes
7. All my iTunes data is there and my optical drive works now
Note: I should clarify that before uninstalling iTunes 11.0.5 my optical drive worked sometimes. It would play maybe one song, both in iTunes and Windows Media Player and then stop working. The drive would also pop open on its own whether there was a disc in there or not. Also sometimes I had to manually open the drive with a paper clip.

My buddy tried to help me install windows 8 on my new mac book and all he did was put the disc in and now it will not come out and my mac book will not turn off

I cannot get the windows 8 disc out of my mac book pro

Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD

IPhoto and therefore my whole computer will not turn off because it say's "Photos are being imported to Photo library, Please wait for import to complete." How do I stop the upload?

I have tried turning off iclowd and other things that would automatically upload photos but that still didnt work. I can not upgrade my computer because it wants to restart the computer, but iphoto stops the shut down process. It says I need to wait for the download to complete. But I can not find anything uploading. please help.

It has said this for about a month now and I would just hide iPhoto since I could not close it. I have not needed to turn off my computer until now. But now it is a problem because I can not upgrade my computer

My ipod 5th generation will not turn off ir do anything at all

i was wondering what should i do cause i am scard. the light is on and the battery levels are very low to the point that i can not even see the red line. i tried the trouble shooting ideas and they did not worl along with the 5R concepts. My laptop dose not even pick it up. HELP!!!

Your laptop doesn't even charge the iPod battery?
You may have some success with this.
iPod not recognized when connected to Windows laptop over USB.

My ipod will not turn off please help???

Everything works on my ipod, but it will not turn off. It will play and pause but not turn off.

I too have had this problem. In fact it seems to be a fairly common problem, suggesting that it is an unaddressed bug.
Here's what you can try:
1. Reset your iPod by holding down the Menu and Select buttons simultaneously for 5-10 seconds. After your iPod reboots, see if it will turn off. If not:
2. Restore your iPod using iPod Updater, which you can download from http://www.apple.com/ipod/download/ . Restoring your iPod will delete all songs, pictures etc and reload the iPod's operating system. If that doesn't fix it, you can:
3. Try a work-around. Can you turn it off using the Sleep menu option? If you don't see that in the main iPod menu, go to Settings/Main Menu and turn on the Sleep menu option. This didn't work for me, but others have een able to turn their Nanos off this way.
If none of these things work, your only option is to have Apple replace you iPod. You can do this by contacting Apple support, or by going to the Genius Bar at an Apple retail store.
Several people (including me) have seen the not-turning-off problem in conjunction with the Nano frequently showing a message saying that firewire connections are not supported. In my case my Nano became unusable because the firewire message would pop up so often that I couldn't navigate through the menus to get it to play anything. I took my Nano to an Apple store and the Genius Bar guy replaced it on the spot. Unfortunately the replacement also doesn't work (headphone jack doesn't work so I can't hear any music) so I will have to go back again, but don't let my run of bad luck prevent you from getting a replacement.

I clicked all the buttons in the file sharing window and now my iMac will not turn on.

I really goofed. I clicked all the buttons in the file sharing window (Screen sharing;File Sharing...Remote Login; Remote Management...Internet sharing) but I did not write down the IP address and now the computer will not turn on at all. Is there a way to roll back my stupidity and get this thing to turn on again?

There's only one thing you can do: make an appointment with Apple genius at the Apple retail store for a out of warranty replacement.

Display will not turn off

I synced my iphone with itunes last night and now the screen will not turn off automatically when at the home screen. It will turn off when at the lock screen. I have tried both a soft and hard reset without result. ANy suggestions?

go to your settings ---- > general ------ > auto-lock , and chose to auto lock it in X minutes. right now, in auto lock menu on your device it probably says NEVER because your display doesnt lock itself and stays on basicly forever XD hope i helped Cheers sorry for my bad english

Private browsing will not turn off when I press the button or use the hotkey.

When I try to turn off private browsing, using the button and the hotkey, it will not turn off. What is wrong?

Make sure that you not run Firefox in automatic [[Private Browsing]] mode.
You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
To see all History settings, choose: Tools > Options > Privacy, choose the setting '''Firefox will: Use custom settings for history'''
UnCheck: [[ ] "Automatically start Firefox in a private browsing session"
See also [[Private Browsing|#Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session]]

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.

Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.

After installing iTunes and iPod, my computer will not turn off

Similar Messages

Maybe you are looking for