After installing Lightroom cc (2015) from the cloud, I cannot find it

Using Creative cloud to install Lightroom CC (2015), I cannot find the program

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Receive error 21 when trying to install lightroom cc 2015 using creative cloud

On trying to install Lightroom CC 2015 using Creative Cloud I receive error 21. Any ideas what to do??

I have the exact same issue. I had a trial of Lightroom 5 installed, and whenever I then tried to install Lightroom CC (2015) it would fail at 42% with an error 21. Logging out and back in of CC desktop got it to install successfully and then Lightroom 5 was marked as "Start Trail" again.
Now though, whenever I try to start Lightroom CC (2015) it shows the start splash screen and then closes straight away and doesn't start. The "Continue Trial/Purchase License" screen then appears, and closing that out does nothing.
I've tried logging out and back in to CC desktop, and restarting, but neither option fixes the issue. I even tried logging out, restarting then logging back in again. Still no joy.
As a side note: Lightroom 5 in CC desktop doesn't show an uninstall option - it says "Uninstall Unavailable". Both Photoshop CC and Lightroom CC do allow for an uninstall option though.
I'm on Mac OSX 10.10.3

HT2729 How do I delete videos from the cloud, I cannot download a new video, so am presuming I need more space.

How can I delete videos from the cloud when I don't want to keep them anymore.
I recently tried to download PARKER with no luck so am presuming their is no more space.

What you have stored in iCloud is unrelated to your abiity to download things to your iPad. You need to look at local storage. Settings>General>Usage.

Pictures DISAPPEARED from pictures folder after installing lightroom to use with creative cloud

so i had lightroom on a trail period that had ended. i had then gone to try out the creative cloud lightroom and it asked me to install. in hindsight i should have just transferred my files to my external hard drive just in case... but i didn't. so after installing the new updated lightroom, MOST of my photos have disappeared from their original folder. like LOTS and LOTS of photos. but it kept SOME of the photos.
can anyone help me?! lots of memories lost possibly and i'm quite displeased and worried...

I have never had a program install remove anything... but you might ask in that forum Photoshop Lightroom

An error after installing Lightroom 4.3 on the Apple computer.

Hi. I have the question about Lightroom 4.3. After downloading and installing the application from the App Store my Mac. giving me an error: "An error occurred when attempting to change module" Any suggestions?

Try http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html

After Effects download is missing from the Cloud Suite. How do I access?

The Adobe Application Manager is missing After Effects and a couple of other applications that are supposed to be included in the Cloud Suite. How do I access these applications?

You upgrade your operating system to something that actually supports those apps. All video apps require a 64bit OS. Refer to the system requirements on the product pages.
Mylenium

After installing lightroom 5.7 update, the library module has become painfully slow at times. I am running windows 5.7 64 bit.

I am running windows 5.7 64 bit. I have made no other changes. any help with this.
I used to be able to cull in lightroom in the survey mode but the delay is too slow.

I returned to previous 5.5 version of lightroom and it still has the same symptoms. Very slow in library and survey mode. I tried it on various catalogs with the same result. I purged the cache it did not seem to help. Are there any other ideas?
thanks,

How do I launch Lightroom 5.3 from Creative Cloud?

I downloaded and installed Lightroom 5.3 from Creative Cloud. I have been trying for 4 days to launch Lightroom. Each time I try,Adobe asks for a serial number or wants to know if I want to try Lightroom 5.3 for 30 days. I use an iMac 10.9.1.file:///Users/cawhet1/Desktop/Screen%20Shot%202014-02-18%20at%207.55.37%20PM.png.

Hi Crystal
I believe there have been a good number of similar instances affecting CC users. It’s worth checking your purchase history to ensure you are properly subscribed. Go to Adobe.com and near the top right of the page log-in to My Adobe, unless you are already logged-in; in which case it will say welcome next to your name.
Click on My Orders and this should show your latest invoicing. You can expand each section by clicking the small disclosure triangle icon to the left of each date.
Then click on My Products and Services. Under the products section, which sometimes takes a few seconds to refresh, you should find Lightroom and if you expand the details it should contain an automatically generated serial number.
The only suggestion I have is to Launch Lightroom again and if you see the trial screen click on licence this product and enter the serial number.
It should not really be necessary with a CC app but let us know if that works.

I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itsel

I installed the new version of LIghtroom (2015) from Creative Cloud. Creative Cloud says I successfully installed the new version. However, the shortcut icon that was installed does not start the new version. I've also gone to the properties link itself but, no success in starting. How do I launch the new version?

Thank you, toinimj59. I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
Solution 1: Sign out from Creative Cloud desktop app and sign back in
Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
Launch Lightroom.

How do I re-install Lightroom from the cloud ?

I uninstalled Lightroom after downloading from the Cloud becasuse it was not working properly and I do not know how to re-install it from the Cloud.

Go to the Windows control panel and uninstall LR5.2 64 bit and uninstall Adobe Creative Cloud.
Click the Windows start button and go to:
C:\Program Files (X86)\Common Files\ Adobe
Find the folder SLCache and delete it
Then navigate to:
C:\Program Data\Adobe
Find the SLStore folder and delete it
Download Creative Cloud desktop again using the link below.
After installing CC desktop click on the Apps Panel and install LR again
You may need to uninstall and re-install PS & Bridge but try first with LR
https://creative.adobe.com/products/creative-cloud

How do I re-install Lightroom 5 from the Cloud ?

I joined the Cloud today and got Photoshop and Lightroom 5. I installed them, but Lightroom 5 was not working properly. It froze every time I trien to open the Preferences Tab. So I uninstalled it and tried to download it again. But I cannot download it. What should I do ?

Go to the Windows control panel and uninstall LR5.2 64 bit and uninstall Adobe Creative Cloud.
Click the Windows start button and go to:
C:\Program Files (X86)\Common Files\ Adobe
Find the folder SLCache and delete it
Then navigate to:
C:\Program Data\Adobe
Find the SLStore folder and delete it
Download Creative Cloud desktop again using the link below.
After installing CC desktop click on the Apps Panel and install LR again
You may need to uninstall and re-install PS & Bridge but try first with LR
https://creative.adobe.com/products/creative-cloud

Photoshop and Lightroom 5 from the Cloud problem.

Just purchased and downloaded Photoshop and Lightroom 5 from the Cloud. Had a problem with Lightroom when trying to mate it up with LR4 can I delete LR5 and use the Cloud installer to reinstall?

When you installed Lightroom 5, and then started it for the first time, it should have given you the option to upgrade your existing Lightroom 4 catalog. Allowing Lightroom 5 to do that will give you a new copy of your existing catalog, with the same folder structure and all of your images that you have previously imported included in that new catalog. After that conversion has taken place you can uninstall Lightroom 4, and you can get rid of the old version of the catalog. If you were to decide to keep the Lightroom 4 installed, it would continue using the original catalog which would point to the same images. But any adjustments made in Lightroom 4 would be completely independent from what you might do in Lightroom 5.

Pop up window says need to upgrade to newer version to work on document from the cloud. go to app store and it says already installed...help

pop up window says need to upgrade to newer version to work on document from the cloud. go to app store and it says already installed...help. Am trying to work on document from office computer at home on laptop.
This is what the pop up says:
You need a newer version of Numbers to open this spreadsheet.
You can download the latest version of Numbers from the Mac App Store.
Thanks,

WS,
At first, it can be difficult to determine which version of Numbers you are using. The user interfaces are different, but if you are new to the apps you may think you are using the new version when if fact you have launched the older version. Make sure you are using Version 3.x. Then you won't get the message that you need a newer version.
Use Spotlight to launch Numbers. After typing Numbers into the search field, pick the result that says "Numbers -- Applications".
Jerry

After buying Adobe Premiere from the cloud, installation by (Adobe service), my InDesign CS6 quits on startup. Need help, Adobe doesn't want to fix this.

If you buy a cloud application while you have a totally legal Creative Suite Premium 6 it might stop working. Adobe made the installation by taking control of my computer. The girl did not seemed totally well trained... my opinion and right after that my InDesign stopped working!!! Now my If I call to get help they send you here because they don't want to spend money fixing that problem. So, I wonder if it's a good idea to buy a new application from the cloud if you already are a good customer. It's probably safer to buy other CS6 or CS5 versions if you already have some. Otherwise you might be stuck to buy the entire package through the cloud even if you don't need the last versions. To solved my problem, I erased the applications with all the preferences on the second time around, reinstalled everything and InDesign still quits on startup. I have the same setup at home but this one does work.

Hi Jeff, here is a transcript of a chat I had with Pradeep. This should get you up to date with the situation. Meanwhile, i actually download the entire software from this address to reinstall the InDesign: licensing.adobe.com
Pradeep: As I understand you are having trouble with using Indesign CS6.
Pradeep: Is that correct?
André Guernon: Yes, it was working fine like the rest of my CS6 premium but after premiere was installed it failed completely.
Pradeep: Thank you for confirming.
Pradeep: May I know if you are getting any error message when you try to launch the software?
André Guernon: Yes, InDesign quit unexpectedly.
Pradeep: Okay.
Pradeep: Before you get the error message, may I know if you are able to see the workspace, the menubar and the tool bars of indesign software?
André Guernon: I see nothing of the interface, the process takes about a quarter of a second.
Pradeep: I am sorry for the Inconvenience Andre.
André Guernon: Thats OK, just happy that you are here.
Pradeep: I wish I could help you with the issue but we (chat support) handle issues with Download and Installation, Adobe CC products.
Pradeep: As the issue is regarding an old version, I request you to visit Adobe forums where our experts will be able to assist you.

InDesign CS6 quits on startup after buying Adobe Premiere from the cloud. Need help, Adobe will not.

I bought all the versions of creative suite over the years and now just bought Adobe Premiere from the cloud. From that moment my InDesign CS6 quits on start up and they tell me that they cannot support me on the phone and to go F myself. I erased everything, even the preferences, reinstalled it and still have the same problem. Do you think this is a marketing trap, buy a new one and we will make sure that you have to change everything? Help, I can't work anymore.

Hi Jeff, here is a transcript of a chat I had with Pradeep. This should get you up to date with the situation. Meanwhile, i actually download the entire software from this address to reinstall the InDesign: licensing.adobe.com
Pradeep: As I understand you are having trouble with using Indesign CS6.
Pradeep: Is that correct?
André Guernon: Yes, it was working fine like the rest of my CS6 premium but after premiere was installed it failed completely.
Pradeep: Thank you for confirming.
Pradeep: May I know if you are getting any error message when you try to launch the software?
André Guernon: Yes, InDesign quit unexpectedly.
Pradeep: Okay.
Pradeep: Before you get the error message, may I know if you are able to see the workspace, the menubar and the tool bars of indesign software?
André Guernon: I see nothing of the interface, the process takes about a quarter of a second.
Pradeep: I am sorry for the Inconvenience Andre.
André Guernon: Thats OK, just happy that you are here.
Pradeep: I wish I could help you with the issue but we (chat support) handle issues with Download and Installation, Adobe CC products.
Pradeep: As the issue is regarding an old version, I request you to visit Adobe forums where our experts will be able to assist you.

After installing Lightroom cc (2015) from the cloud, I cannot find it

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