After installing Maverick on my iMac, the computer shuts down during boot up. Suggestion?
I installed on an iMac purchased new in January 2013 with full specs, the computer shuts down every time the desktop begins to load. I've reinstalled Maverick twice from Restore screen, all to no avail. I don't have any recent Time machine back ups to restore from because of external hard drive failure. Have a few thousand dollars worth of software on the computer that won't be replaced if not deactivated, so would hate to lose it all, but most of my data is in Drop box. Any suggestions?
Have you tried booting into the Recovery HD, selecting Disk Utility>Macintosh HD>Repair Disk to see if any repairs are needed.? If anything gets fixed/altered click on repair disk again until you get a clean pass. Restart as normal from the Apple menu. To do this, restart holding down Command + r (more details here: http://support.apple.com/kb/HT4718 ).
Similar Messages
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I can only start my iBookG4 after deleting preferences. I have to go into single user mode to do so. If I don't go into single user mode, the computer shuts down during boot up. What might be the problem? How can I fix this?
I do not have a startup disk. I did try fsck (based on what I learned from your reply-thank you). This failed (fsck); here is the message:
** Checking catalog file.
Invalid key length
(4, 8198)
** Volume check failed.
/dev/rdisk03 (hfs) EXITED WITH SIGNAL 8.
I am sure this is an easy fix; I just have no clue how. -
Booting problem - computer shuts down during booting
I have run into a problem this morning after trying to download Yosemite. I have a Mid-2007 C2D iMac, that was running Mavericks very well this morning.
I tried to download the Yosemite update - but it kept getting an error message as it was trying to download. The computer became unresponsive, so I shut it down to try and reboot.
Now when I start my computer, I get a grey screen, with the Apple logo, then after a few seconds a spinning icon underneath, and then a few seconds under that a status bar. Once the status bar gets to about 25%, it goes away, and then the computer shuts itself down. Any ideas? Is it trying to install Yosemite, but can't find the files?
Any thoughts would be appreciated - thanks!Hey bburkava,
Thanks for the question. I understand that you are experiencing issues with your iMac not loading up past the Apple Logo and spinning gear. The following resource may provide a solution:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Thanks,
Matt M. -
Aperture quits, after I uploaded Raw files, the computer shut down during
I am using Aperture 1.5.6. 2j2.. I put in a flash drive in my lexar unit to upload raw files to a new project, I saw the thumbnails images were there, filled in all the information clicked upload.. left the room, came back and the computer was off.. Not sure why.. turned the computer back on and aperture opened, when clicking on the interrupted project, a window opens at the top of the screen for a second and then aperture shuts down, I did a png capture after several attempts to read and the message reads "project untitled 3 is in an inconsistent state, please wait while the inconsistencies are resolved". I can't delete the project because aperture shuts down as soon as I click on the project. What can I do to delete the project? also I tried to upload the images again and it wont upload and get this message, master did not upload, it keeps spinning, I tried another card from the same shoot and the same thing.. Is this a Aperture problem, or could the cards be corrupt from the camera? This was a paid shoot and I have another paid shoot, Tomorrow which I'm canceling until I find the problem.. Also how can I get my raw files off the flash drive? Help my photographer Friends.. I'm going to see if I can upload a card, with images that I know worked..
Oh one more this my Aperture library in on an external hard drive, I have had no problem so far,, until now, that is.update.. I opened Aperture on my mac book pro, they uploaded fine, so I guess in the external Hard drive. But still my question remains.. What can I do?
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After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac -
I just upgraded to Snow Leopard then Lion and the computer shut down after installation.
Now when it starts up it gets as far as the apple icon and then shuts down again
whenever I turn it on it loads that far and then closes.
HELP!Restore your bootable backup/clone or Time Machine backup of Snow Leopard, launch Disk Utility from the install disc, repair the boot volume, and reinstall Lion.
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I have a MacBookPro and just downloaded the new Firefox 4.0.1. When I use my laptop wireless the computer shuts down after a few minutes. What can I do?
Do you experience the same issue using other browsers, e.g. Safari?
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How to remove black "blocked plug-in" window that opens with iPhoto. It covers iPhoto and everything under it. I've right and left clicked the black window, restarting the computer, shutting down the computer, but the window always appears when I open iPhoto and it will not move or go away. It stays on my screen (covering my desktop icons) even after I quit iPhoto. How can I get it off my screen?
Which version if iPhoto and MacOS X do you have?
Do you have any iPhoto plug-ins installed?
Open the folder /Library/Application Support/iPhoto/Plugins/
To navigate to that folder, open the folder "Library" directly on your Macintosh HD, then inside the Library folder go to Application Support, then iPhoto. Is there anything installed? -
I have a 27" iMac mid 2011 2.7 GHz intel core i5 with OS 10.10.1. For about the last month when I shut down I get a window that says "Continue the installation Choose abort if you wish to cancel the installation ABORT YES". If I don't press anything or if I choose ABORT or Yes the message goes away and the computer shuts down. But the next time I use the computer and then shut down the message is back. I have looked to see if there are any downloads pending or if there are any updates trying to download. I am very puzzled.
Genieo Adware is installed. Removing it will help.
If you have another browser installed, use it.
If not, launch App store and get another browser for temporary use.
Remove it afterwards.
1. Use free AdwareMedic by clicking “Download ” from here
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting
“Quit AdwareMedic”.
or
Remove the adware manually by following the “HowTo” from Apple.
http://support.apple.com/en-us/HT203987
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test. -
When opening MacBok Pro lid when attached to AC power, the computer shuts down.
When opening MacBok Pro lid when attached to AC power, the computer shuts down. This doesn't happen when it is using only battery power.
Thu Jan 16 15:24:39 2014
panic(cpu 0 caller 0xffffff801ae3b58f): "imageboot_mount_image: di_root_image failed: 2\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/kern/imageboot.c:142
Backtrace (CPU 0), Frame : Return Address
0xffffff8086eb3d30 : 0xffffff801aa22f69
0xffffff8086eb3db0 : 0xffffff801ae3b58f
0xffffff8086eb3e00 : 0xffffff801ae3b764
0xffffff8086eb3e20 : 0xffffff801adab598
0xffffff8086eb3f90 : 0xffffff801aa3abd8
0xffffff8086eb3fb0 : 0xffffff801aad6aa7
BSD process name corresponding to current thread: kernel_task
Boot args: container-dmg=file:///Install%20OS%20X%20Mavericks.app/Contents/SharedSupport/I nstallESD.dmg root-dmg=file:///BaseSystem.dmg
Mac OS version:
Not yet set
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000001a800000
Kernel text base: 0xffffff801aa00000
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 2211861063
last loaded kext at 1939294686: com.apple.driver.DiskImages.FileBackingStore 371.1 (addr 0xffffff7f9b6a4000, size 20480)
loaded kexts:
com.apple.driver.DiskImages.FileBackingStore 371.1
com.apple.driver.DiskImages.HTTPBackingStore 371.1
com.apple.driver.DiskImages.RAMBackingStore 371.1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.3.5
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBOHCI 650.4.1
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.DiskImages.KernelBacked 371.1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleMCP89RootPortPM 1.11
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: -
I rent my movie but my computer shut down during the download and I cant see my movie !?
i rent my movie but my computer shut down during the download and I cant see my movie !?
Re-download a rented movie after a factory restore?
This is archived so I hope this helps. -
When my battery is fully charged and i remove the power lead the computer shuts down
When my battery is fully charged and i remove the power lead the computer shuts down, evan when the power lights are fully green on the charger and the battery pack indercating lights.
RegardsI have exactly the same problem, which started again yesterday; coincidentally the day my warranty ran out!
The situation is complicated for me because I live in rural lincolnshire, but was in London all summer and had a new logic board replaced under warranty last month at the London- Stratford store.
It seems the £400 logic board replacement didn't fix it. When I try to get support, the website just laughs at me and holds out the cup for more money. I had a chat with somebody in the store this evening and I've got to take it into a store AGAIN!
Perusal of the 'Support' pages turns up literally thousands of people who have this or similar faults, all the way back to 2006, and I've not seen anything yet indicating that Apple have got a grip of it.
I've been using Apple kit for 16 years now and I've never had any trouble until now, but this bloody laptop, which is no better than my iMac now for portability has let me down badly several times in the last 6 weeks.
I'm really hacked off with this, get your **** together Apple! -
I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!
Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I was working on a word document and the computer shut down suddenly.
I was working on a word document and the computer shut down suddenly. I got a grey screen with a message that your computer shut down because of a proble. It was written in various languages. It asked me to press any key to restart. I tried to restart it but the wheel just kept going on and on. So I shut it down and I tried to restart it. But I still keepgetting the wheel under the apple symbol and nothing else.
See
About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details. -
''locking as a duplicate - https://support.mozilla.com/en-US/questions/868733''
a message appears that says Firefox would not let the computer shut down.The battery runs down quick.Under the in upper left--> Force Quit. If no mouse function option-command-esc and use your arrow keys to navigate.
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