After installing Mavericks Extended sleep shuts down the computer and won't restart?
Since updating to mavericks, When i close the lid After extended time say overnight in sleep mode the computer won't wake up, and pressing the power button has no effect, But on re closing the lid several times then pressing the power button this then re-starts the computer. Is there a settring somewhere to activate sleep without shutting the computer down?
1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
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I touch will not charge or show up on the computer. It charges on the wall charger. I uninstalled and re-installed itunes and I also restarted the itouch and the computer. What next?
Play it safe with the charging. Use the wall charger for at least an hour and then connect to the computer. If iTunes still denies that it exists, go here:
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
The new firefox twitter app (mini tab on left of page) is great - except it disappears every time I shut down the computer and I have to remove and then reinstall it every day!?? It won't appear on the page until I do. I am working on an iMac - if that is causing the problem ...? Thanks.
Eustace, thank you so much for writing back. I will try what you suggested!!
thx for your reply - apparently when I went to the Apple store a long time ago, they restore maybe photos and itunes etc from my external hard drive (passport). I guess at that time they reinstalled an earlier operating system than my macbook came with and that somehow corrupted FileVault. apparently there was no sparse bundle (whatever that is) for my old admin account and they said that ever since the install of the older OS that it was actually NEVER backing up anything in my admin account.
Then, I bought Time Capsule and starting backing up to that instead. I started having problems with it being slow etc and then StartUp Disk full errors and didn't know what to do, so I "Restored" from Time Capsule and that's when I lost everything in my Admin account and was locked out when I tried to log in - it said File Vault error ..."
anyway - that's THAT sad story. I was told to create a new admin account and I've basically been trying to start over - even though I have a partial save of my computer in Crash Plan and I DO see a sparse bundle listed in there, but I just don't know enough about computers to know if it's something I can get back or if I am just totally doomed.
I'm afraid to reinstall anything because if there is even a remote shot that the other files are still floating around in my computer, I feel like that chance will be shot forever. I need to hire McGee from NCIS, I just KNOW he could get those files back for me!!! -
I was editing photos in my iphotos and it froze on me. So I shut down my computer and when I restarted I now can not access them. It says Your photo library is either in use by another application or has become unreadable. What can I do to fix this?
What you're describing is the Finder window for your external hard drive. When you're in iPhoto and try to edit a photo what happens?
Are you saying that the photos for your iPhoto library are located on the external HD while your library is in the Pictures folder on the boot drive? That would indicate a referenced library. You can check to see if you're running a referenced library by checking the Advanced Preference pane in iPhoto:
Click to view full size
So based one the Advanced preference pane in iPhoto what type of library are you running. Where is the library itself located? It should look like this:
By default it should be located in your Users/Home/Pictures folder. However, it could be run on an external HD. -
I tried to import picture/video files from iPhone 5S to MacBook Pro Aperature. It appeared to be trying to download every picture I have ever taken even tho I checked do not import duplicates. The phone is not connected to lap top. It has been spinning for 1/2 day. I can't stop it. I can't shut down the computer. How do I stop the import and shut computer down.
Hey L. DENISE,
I recommend that you use the following article to help you address this issue:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
Thanks for being a part of the Apple Support Communities!
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Braden -
Look at original question. When I did the download to the new 6.0 it said everything was fine. Then when I tried to use the firefox again it said an older version needed to shut down my computer so that it could upgrade the old version. It wont let me do anything and all it says is shut down computer so old version can upgrade. It wont let me open the program or remove it or anything. PLease help me with this. I really like Firefox but this has been going on for 5 months now and I still dont get answers from you. How do I fix this???
Look at original question. When I did the download to the new 6.0 it said everything was fine. Then when I tried to use the firefox again it said an older version needed to shut down my computer so that it could upgrade the old version. It wont let me do anything and all it says is shut down computer so old version can upgrade. It wont let me open the program or remove it or anything. PLease help me with this. I really like Firefox but this has been going on for 5 months now and I still dont get answers from you. How do I fix this???
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light on the button for opening the screen (middle front of closed laptop) stays on.
However if I shut down and wait for the screen to go black before closing it the light does not come on. Needless to say I do not want that light there as if I shut down, close it, and walk away for a day I can only assume some battery is being taken.
I would like to be able to go the apple, go to shut down, click shut down, and then close it and not have to worry, albeit a minor concern to some.
Thanks a lot for any assistance!Hi-
If you do not wait for the computer to shut down fully (when the screen goes off), and close the screen, it will go into sleep mode.
The light will on the front of the computer will fade in and out indicating sleep mode.
Thas hapened to me a few times, and I realized that it only takes about 5 or 10 seconds to shut down fully. Wait for the screen to go dark and you shouldn't have a problem! -
When I attempt to open google maps in Firefox on my Imac, a dark screens descends over my monitor screen and a note tells me there's been an error, no number is noted, and that I need to turn off and restart my computer. This doesn't help, but everything else works, including google maps in other browsers.
This is a kernel panic.
First verify that Firefox is fully updated including all extensions.
If this fails to fix....
Restart in Safe Boot mode then open Firefox.
* shutdown
* start the Mac and *wait* for the startup chime to sound
* after the sound, press and hold down the shift key
* keep holding and *wait* until the grey Apple logo appears
* now release the shift key and just wait (it could take a few minutes)
* eventually the login screen appears with the words SAFE BOOT
* login and open Firefox.
If you continue to have problems see this article for more options to fix.
http://www.macworld.com/article/2027201/how-to-troubleshoot-a-kernel-panic.html -
This is for a duo core iMac, the initial release for duo core. The drag and drop feature had stopped working and reinstalling was recommended as a way to recover the function. ABut now the re-install is stopped at disk two, won't complete without as 4 language screen coming on saying i must shutdown.restart the computer. The computer won't accept any disk but disk two of the reinstall.Am I trapped forever? Are there keys i can hold down to ensure completion?
Whoever recommended a reinstall was talking through their hat, and wasn't trying to troubleshoot. They should have first checked if your data was backed up. If it isn't now, your drag and drop can't be completed anyway because you have a much bigger problem. 4 language screens can only be bypassed by restarting the Mac. They are known as kernel panics*:
http://www.macmaps.com/kernelpanic.html
And what you need to do is isolate the problem, not exacerbate it by adding new things to the machine. Drag and drop fails if an application doesn't support it in a particular region. Now I think the reinstall may have just filled up your hard disk and made it harder to troubleshoot. -
I am having difficulty getting back on my computer. I have to have the Veterans Day Program done by next Monday, and it will not boot back up. All I get is a white screen. If I push Options and F4 I can get system preferences, but that doesn't seem to do any good. It was telling me before I shut it down that my Start up menu was full? What does that mean, and would that be my problem, and how would I fix it? I would appreciate all the help I can get, I haven't saved anything yet that I was creating. I have videos of the student singing that I will not be able to do over again. Please Help!!!
Thank you!
Charlene23How about in your Applications folder?
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blue screen flashes too quickly to read
Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data) -
I have a PC. I would like to sync my iPad2 via itunes. My computer recognizes my ipad but itunes does not. I have uninstalled itunes, shut down the computer and restarted plus reinstalled itunes. I visited the Apple store there is no problem with the iPad or the cord. I still have the same problem and am unable to sync when I plug in the iPad via the USB cord. Does anyone have further suggestions?
Try going into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then redownload and reinstall iTunes and see if it'll work
If the computer sees your iPad you know the cable and connection is good, so the issue has to be software. -
After installing Mavericks my iMac opens with the "rolling surf" desktop. I can then start my preferred desktop from a saved 'photo but when I retsart the iMac it reverts to "rolling surf". How can I get it to remember to open with MY choice rather than Apple's?
I did a little research on this, as I found some strange things with the .plist files.
It appears that Apple has changed the way that the plist files are handled, and there is now an extra step in the trashing-the-.plist-file fix:
1. hold down the option key
2. in the Go menu in the Finder, scroll down to Libary
3. in Library, find Preferences
4. in Preferences, find com.apple.desktop.plist and drag it to the trash.
5. go to Applications > Utilities > Activity Monitor
1. Sort by Process Name and look for two processes named cfprefsd.
2. Make sure you select the one that has your user account, not "root", listed as the User.
3. Click the X up at the top left to kill that process
5. restart
6. this will generate a new .plist file, so you will have to reenter your preferences.
Sorry for the confusion. Could you try this and let us know- -
Is it possible to continue downloading OS X Lion after shutting down the computer?
I am downloading the OS X Lion app on my MacBook Pro and is only at 180mb after an hour. I am downloading this app for free because I recently purchased a MacBook Pro. Is there a way I can continue the download even after shutting down the computer? Will I be charged the next time I try to re-download the app--as in, will the code for downloading the app for free expire?
Thank you SO much!I downloaded OS X Lion over the period of a day or so and what you have to do is pause the download (for a snow leopard user that should be in your dock) and then shut down your machine. When you boot it back up, you should be able to resume the download by clicking the OS X Lion logo and typing in your Apple ID info and the download should resume at the same spot where it was when you left it.
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When I started my iMac today, it started beeping like an alarm horn. I shut it down, and held the startup button a little longer to get it to start. Shortly after starting up, a dark 'film' slowly comes down over the screen and I get a message saying I have to shut down the computer. I've tried to start from the disk, and before I can even run a repair off utilities, it happens again. What's up? Am I screwed? HELP!!
What you are seeing is a kernel panic, often but not always connected with a hardware or peripheral issue, so, unplug everything except mouse and keyboard, reboot and hold the shift key as soon as your hear the chime, continue holding it until you see the Apple Icon and spinning progress indicator, then post back.
It will take noticeably longer than normal to start.
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