After installing Mavericks, Firefox 31.0 locks up requiring Force Quit and computer restart.

Firefox 31.0 worked without any problems with current Mountain Lion OSX, but after loading Mavericks, it frequently locks up. I cannot change tabs or perform any function. If I am able to Quit, I can then not reopen when clicking on the icon. Only solution is to Force Quit. Even then, I sometimes have to restart the computer to get Firefox to open.

*1
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know.

Similar Messages

After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly. Is there a fix/test.

After installing Maverick on my macbook pro, imessage on my ipad and Iphone stopped working properly.
What I get is a RED exclamation and "Not Delivered". It happens even if i resend it over and over.
I have made sure that the 3 devices all have the same settins in iMessage.
I have made sure to try doing it from the same network and from the cell provider network.
I have tried rebooting all three devices.
The only way to get it to work on my iphone and iPad is to dissable it in Mavericks on my MacBook Pro.
Is this a "feature" of the new OS?

Hi,
On the iOS devices remove the Apple ID.
Set the device in to Airplane Mode (this breaks with the server)
Start with the iPhone to add back the Apple ID - only after you see the iPhone Number is Verified.
The Restart the Mac Version
Accept the pops ups that state what the iPhone is using.
Do same on iPad.
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After installing Mavericks, firefox went crazy. Any fix?

Apple telephone supprot has not been able to provide a fix for the chaos that resulted when I downloaded Mavericks. Pages keep reloading unbidden on Firefox whether it's a web search, G or Yahoo mail, YouTube or Netflix or EBay or Paypal or anything at all. The page reloads several times during the course of writing a simple e-mail or filling out a form, where everything goes blank all over again. Occasionally, there'll be a Stay on Page/Leave Page box, sometimes several times in a row. Apple says it's a Firefox glitch because Version 25 hasn't quite reconciled itself to OSX and that we are using a beta version right now and there's nothing to be done but switch to Safari which I do not want to do since Firefox is more comfortable for me as far as bookmarks and patterns of use. Could it conceivably be malware of some sort?

Disable all Firefox add-ons and test.

Iphoto locked up, I forced quit and now when I try to open iphoto it gives me a Caution note...The iphoto library is locked, on a locked disk, or you do not have permission to make changes to it. What do I do now?

I had to force quit from iphoto...
then I tried to reopen iphoto and it gave me a Caution message.
The iphoto library is locked, on a locked disc, or you do not have
permission to make changes to it....
What do I do to be able to get to my photographs?

Try Rebuilding the iPhoto library and post back with results. BTW if you don't get an answer on this forum there is an iPhoto forum too.

After installing Mavericks I cannot make any Administrator required changes?

I have downloaded Mavericks but ever since then I cannot install any software that requires an Administrator password. I have checked under Preferences and it is still correct but when installing software it simply doesnt ask me to enter the password and then does not progress to actual installation.
This is incredibly frustrating as you can imagine - any help gratefully received

Might be corrupted desktop preferenceds ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy paste the following:
~/Library/Preferences/com.apple.desktop.plist
Click Go then move the com.apple.desktop.plist file to the Trash.
Restart your Mac. Then try changing the desktop wallpaper.

When I try to quit firefox, it hangs. I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

I cannot force quit and I cannot restart. I tried the online help which directed me to uninstall, but I couldn't find library /application support. How can I fix this without having to turn off the computer?.

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

After installing Mavericks my computer is suffering from constant kernel panics

Hi, I installed Mavericks when it came out. Ever since then, my computer restarts on its own at lesat 4 or 5 times per day. Normally I'm web browsing when this happens.
Separately, Google Chrome goes through phases when it gives the "Oh snap!" error no matter what website I visit. If I walk away from my computer and try a little later it will work again. Firefox simply crashes constantly.
I ran Disk Repair. It did find damage and "repaired" it, but the problem has not gone away. Mavericks is the only new installation I've made other than automatic updates for Mac software and Apps. Here is a report after hte most recent panic. What should I do?
Anonymous UUID:       D2EB90A8-86FB-1B01-A4CA-D3328739C0F9
Sun Dec 1 18:44:32 2013
panic(cpu 1 caller 0xffffff801a163c3e): "hfs_swap_HFSPlusBTInternalNode: catalog record #97 keyLength=22 expected=24\n"@/SourceCache/xnu/xnu-2422.1.72/bsd/hfs/hfs_endian.c:560
Backtrace (CPU 1), Frame : Return Address
0xffffff80933b3380 : 0xffffff8019e22f69
0xffffff80933b3400 : 0xffffff801a163c3e
0xffffff80933b3440 : 0xffffff801a162c6f
0xffffff80933b3490 : 0xffffff801a157661
0xffffff80933b34d0 : 0xffffff801a00697e
0xffffff80933b35c0 : 0xffffff801a003627
0xffffff80933b3660 : 0xffffff801a005ffe
0xffffff80933b36b0 : 0xffffff801a18232f
0xffffff80933b36e0 : 0xffffff801a1865aa
0xffffff80933b3750 : 0xffffff801a16cdd6
0xffffff80933b37e0 : 0xffffff8019ffd7a0
0xffffff80933b3860 : 0xffffff801a1bdae6
0xffffff80933b3f50 : 0xffffff801a23de23
0xffffff80933b3fb0 : 0xffffff8019ef3e06
BSD process name corresponding to current thread: identityservices
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 6063547792323
last loaded kext at 5757695239185: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9c0d2000, size 20480)
last unloaded kext at 5887296218360: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f9c0d2000, size 16384)
loaded kexts:
org.virtualbox.kext.VBoxUSB          4.2.6
org.virtualbox.kext.VBoxDrv          4.2.6
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AGPM          100.14.11
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleHDA          2.5.2fc2
com.apple.driver.AppleMikeyDriver          2.5.2fc2
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.AppleLPC          1.7.0
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleBacklight          170.3.5
com.apple.GeForceTesla          8.1.8
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.driver.AppleIRController          325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.AppleUSBCardReader          3.3.5
com.apple.iokit.SCSITaskUserClient          3.6.0
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.4.0
com.apple.driver.AppleAHCIPort          2.9.5
com.apple.nvenet          2.0.21
com.apple.driver.AppleUSBHub          650.4.4
com.apple.driver.AppleFWOHCI          4.9.9
com.apple.driver.AirPort.Atheros40          700.74.5
com.apple.driver.AppleUSBEHCI          650.4.1
com.apple.driver.AppleUSBOHCI          650.4.1
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleSMBIOS          2.0
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
com.apple.AppleGraphicsDeviceControl          3.4.12
com.apple.kext.triggers          1.0
com.apple.driver.AppleBluetoothHIDKeyboard          170.15
com.apple.driver.AppleHIDKeyboard          170.15
com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.5.2fc2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.4fc11
com.apple.kext.OSvKernDSPLib          1.14
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.5.2fc2
com.apple.iokit.IOHDAFamily          2.5.2fc2
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
com.apple.driver.IOPlatformPluginFamily          5.5.1d27
com.apple.iokit.IOSurface          91
com.apple.iokit.IOBluetoothFamily          4.2.0f6
com.apple.driver.AppleSMC          3.1.6d1
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.nvidia.classic.NVDAResmanTesla          8.1.8
com.apple.iokit.IONDRVSupport          2.3.6
com.apple.iokit.IOGraphicsFamily          2.3.6
com.apple.iokit.IOUSBHIDDriver          650.4.4
com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
com.apple.iokit.IOUSBMassStorageClass          3.6.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
com.apple.iokit.IOAHCIFamily          2.6.0
com.apple.iokit.IOUSBUserClient          650.4.4
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IO80211Family          600.34
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBFamily          650.4.4
com.apple.driver.NVSMU          2.2.9
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.10
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          21
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.8
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1

Also fwiw is system info:
Hardware Information:
          iMac (21.5-inch, Late 2009)
          iMac - model: iMac10,1
          1 3.06 GHz Intel Core 2 Duo CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce 9400 - VRAM: 256 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
          VirtualBox: Path: /Library/StartupItems/VirtualBox
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 0:13:34
Disk Information:
          ST3500418ASQ disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (190.25 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GA11N
USB Information:
          Apple Inc. Built-in iSight
          Apple Internal Memory Card Reader
          Apple Inc. iPhone
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          org.virtualbox.kext.VBoxDrv          (4.2.6)
          org.virtualbox.kext.VBoxUSB          (4.2.6)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.versioncueCS4.plist
          [loaded] com.ciscosystems.ciscoconnect.daemon.plist
          [loaded] com.microsoft.office.licensing.helper.plist
          [invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist
          [invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
          [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
          [loaded] com.google.keystone.agent.plist
          [loaded] com.mlbam.nexdef.plist
          [not loaded] org.virtualbox.vboxwebsrv.plist
User Login Items:
          GrowlHelperApp
          iTunesHelper
          Google Drive
          Google Chrome
          Dropbox
3rd Party Preference Panes:
          Adobe Version Cue CS4
          DivX
          Flip4Mac WMV
          Growl
          MacFUSE
          NTFS-3G
Internet Plug-ins::
          OVSHelper: Version: 1.0
          Default Browser: Version: 537 - SDK 10.9
          Flip4Mac WMV Plugin: Version: 2.3.3.3
          Google Earth Web Plug-in: Version: 5.2
          JavaAppletPlugin (1.7.11.21): Version: Java 7 Update 11
          AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
          DivXBrowserPlugin: Version: 2.1
          Silverlight: Version: 5.1.10411.0 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          iPhotoPhotocast: Version: 7.0
          SharePointBrowserPlugin: Version: 14.3.1 - SDK 10.6
          CANONiMAGEGATEWAYDL: Version: 2.1.0.1
          CANONiMAGEGATEWAYLI: Version: 2.1.0.1
          JavaAppletPlugin: Version: Unknown Outdated! Update
User Internet Plug-ins::
          CitrixOnlineWebDeploymentPlugin: Version: 1.0.94
Bad Fonts:
          None
Old applications:
          Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4
                    /Applications/Amazon MP3 Downloader.app
          Microsoft Alerts Daemon:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
          Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                    /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
          Microsoft Chart Converter:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
          Microsoft Clip Gallery:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
          Microsoft Database Daemon:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
          Microsoft Database Utility:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
          Microsoft Document Connection:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Document Connection.app
          Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
          Microsoft Excel:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Excel.app
          Microsoft Graph:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
          Microsoft Language Register:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
          Microsoft Office Reminders:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
          Microsoft Office Setup Assistant:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
          Microsoft Outlook:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Outlook.app
          Microsoft PowerPoint:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
          Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                    /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
          Microsoft Upload Center:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
          Microsoft Word:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Microsoft Word.app
          My Day:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/My Day.app
          Open XML for Excel:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
          SLLauncher:          Version: 1.0 - SDK 10.5
                    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
          Solver:          Version: 1.0 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
          SyncServicesAgent:          Version: 14.3.1 - SDK 10.5
                    /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
          Time Machine not configured!
Top Processes by CPU:
               2%          WindowServer
               1%          EtreCheck
               0%          Microsoft Word
               0%          ps
               0%          imagent
Top Processes by Memory:
          127 MB             Google Chrome
          94 MB              mds_stores
          94 MB              Microsoft Word
          94 MB              com.apple.IconServicesAgent
          82 MB              Google Drive
Virtual Memory Statistics:
          1.60 GB            Free RAM
          1.37 GB            Active RAM
          311 MB             Inactive RAM
          491 MB             Wired RAM
          412 MB             Page-ins
          0 B                Page-outs

I am also having trouble with my cursor freezing after installing Mavericks. Never did it before. I called tech support at Apple and they had me restart computer and mouse together from a complete shut down. So far has seemed to work.

I am having trouble with my cursor freezing between applications after installing Mavericks. Called Apple on my 3 year warranty and opened a case. They suggested a complete shut down of computer and turning off mouse. Then a reboot and turn on mouse. So far iit has seemed to work. Hope this continues??
Hope it helps others.

I think you can solve your problems by removing your AppleID email address from BOTH the Messages setting on your iPhone and the iMessages settings on your Mac.
On iPhone:
Settings > Messages > iMessage > Dissabled
Settings > Messages > Send & Receive > touch the "(i)" < touch "Remove This Email"
On Mac:
Open "Messages" application
Click "Messages menu > Preferences
Click "Accounts"
Select your AppleID account
Under the "You can be reached for messages at" settings, uncheck your AppleID email address and your phone number
Then uncheck the "Enable this account" setting
And lastly, ask all of your friends with iPhones to delete all iMessage conversations (blue bubbles) in their entirety.
To test, send a friend a new text using their phone number (not their email address) and watch the color of the bubble. If it's green then you are using SMS.

System lock PIN code after installing Mavericks?

Have an A1286, 2009 MacBook Pro. I am being asked for a 'System lock PIN code' after installing Mavericks? I did not set up any passcodes or PIN,

Mavericks passcode PIN????: Apple Support Communities
Installed Maverick and asked for four...: Apple Support Communities

Why does google chrome freeze and crash after installing mavericks?

I use google chrome and after installing mavericks my chrome started moving slower and slower until it eventually froze. The keyboard becomes locked and the mouse is just a pinwheel. Cannot click on anything or force quit. I end up powering it down and trying to start again. Any reason why?? Thanks.

Try reinstalling Chrome.

ITunes not working after installing Mavericks

I cannot open i.tunes after installing Mavericks. I cannot unistalled it either (to reinstall it) since a window appears saying it cannot be dropped or changed in any way. Thank you for your help.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s:\n\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -q XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed '/^ *$/d; s/^ */ /' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Memory (GB)"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; o=`SP USB | sed -n '1d; /:$/{s/ *:$//;x;s/\n//p;}; /V.*[(]/{s/^[^(]*/ /;H;}; /Apple/{s/.//g;h;}'`; Pm "USB"; o=`pmset -g therm | sed 's/^.*CP/CP/'`; egrep -q 'No th|pms' <<< "$o" && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; grep -q '= [^GO]' <<< "$o" || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* && ls | awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print}' | tail`; Pm "${D[$i]} diagnostics"; done; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`launchctl getenv DYLD_INSERT_LIBRARIES`; Pm "Inserted libraries"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign ($) or a percent sign (%). If you get the percent sign, enter
exec sh
in the window and press return. You should then get a new line ending in a dollar sign.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that takes administrator privileges.
The test may take up to a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If it happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

App Store, Pages 5.0, Evernote, and other Apps will not fully function after installing Mavericks. What is the issue and how can this be solved?

Hello all, I could use some serious help on some major issues I have been having after installing Mavericks on my system (specs stated below). Never has a mac felt ever so rebelious and broken before in my lifelong period of using these systems. Anyway, after installing system 10.9, I had opened the mac App Store upon seeing that applications such as my iWork suite all had free updates. However, when I would attempt to navigate to the updates window, it would not respond to my various attempts. I then tried to get there by the system's menu bar and to my dismay, nothing would work when I clicked on it, not even the apple logo menu. I later quit the application using Command-Q and opened up the App Store by the apple menu option 'Software Update...' instead. Though it looked promising since the updates window did open, all update buttons or even '...more' info buttons were unresponsive. These same problems persisted even after restarting my computer. I had also attempted to see if repairing definitions would help by booting from the recovery start-disk and using disk utility but the repairs it carried out apparently had nothing to do with my issue. Finally, I was able to update to the new iWorks suite (which interestingly did not replace the iWorks '09 suite) by following the notification that asked about allowing automatic updates which I did.
Once trying to use Pages 5.0, I soon noticed that all I could do was merely type in a new document and change various options via key commands. Neither the inspector or top bar menus would respond to any place I click. Similarly, Evernote only starts up on the last used note and merely allows me to scroll through it. The top bar menus, the note select pane, and even clicking inside the note to input text are all not functioning and uninfluenced by any mouse clicks.
I have noticed other apps that will not respond to any sort of input, but I still have not explored all applications to know what the issues of each may be. However there are some applications that work such as Safari, Google Chrome, dolphin, iWork '09 including Pages '09, and others.
I do hope that I can avoid rolling back my system, but in the meantime, it has been quite the obticle course to use my computer for all of my school purposes.
Any help is very much appreciated,
Thank you!
DT
MacBook Pro 13-inch, Mid 2009
Processor 2.26 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce 9400M 256 MB

I also forgot to note that this problem also persists with the new iBooks application. I cannot get past the 'Get Started' screen or access the iBooks Store. Again, all top bar menus are unresponsive.
DT

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
Have you tried deletting the plists for MAS?
This page might help you out...
http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
Let me know how you get on?
Thanks.

How do I restore gid after installing Mavericks?

Hi folks,
quick question for you all.
Before installing Mavericks (I was running Mountain Lion), I was in the following situation:
I was user myname with uid=501, and
(besides other) I was member of a group called myname, which had gid=501.
Now, after installing Mavericks,
I'm still user myname with uid=501,
group myname still exists,
but now has gid=20, and
I am no more member of it.
As a result, a few files / folders which were accessible before installation, are denied to me now (listing them in Terminal correctly displays them as assigned to gid=501, which unfortunately seems to be unknown to the system).
How do I fix this (apart from changing file permissions)? I presume I should just
take group myname and change its gid back from 20 to 501,
add back my membership to it.
But how do I go through first step? And, more importantly, am I at risk of doing something wrong?
(And why on earth would Mavericks do that?)
Thanks in advance
S

OK thanks I'll do that. I had actually upgraded to Lion, but when my data was read back to the new hard disk, obviously the upgrade wasn't. Thanks for your advice.

After installing Mavericks on my iMac, Apple Mail would not sync with my Google Apps email account. Now Mail crashes every time I open it. What's up?

After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac

After installing Mavericks, Firefox 31.0 locks up requiring Force Quit and computer restart.

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