After installing Mavericks my Excel 2011 crashed
After installing Mavericks my Excel 2011 crashed: many add ins won't work properly and the short keys are not working either. What can I do? I need all the add ins for my study and it doesn't work anymore.
Have you done Help > Check for Updates from Excel's menu?
Similar Messages
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After installing Maverick on my 2011 MacBookPro I can no longer highlight multiple emails in the same manner. To clean out my Inbox I highlighted a message, held my mouse down & dragged my cursor down through all the messages I wanted to delete (or move to another mailbox, or other functions) highlighting as many messages as I wanted. I then clicked "delete" & they went to trash. Such a great way to clean out a lot of messages at once. Can I and/or how do I do this again? Or is this something Maverick has eliminated? I also hate that "Notes" is no longer on the Mail page, but this is not as important. Help!!
Put differenltly, if I can drag select multiple items and objects on my desktop, which I can, using my Kensington Track Ball (which has an enabled updated software driver in place, so I don't think there's a problem there), why can't I click-drag-multipleselect emails in mail like I have *always* been able to? Really, what is the problem here? Why is that no longer possibler? I'm not a coder, but I can't believe this isn't fixable. Here, Apple should be ashamed of itself, regardless of the fact that there's an easy work around. When I have to alter the way I have been doing something for years and have to waste time learning something new and complaining about it -- like right now! -- and there's no good technical reason, and I bet there isn't, then Apple has simply failed.
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After installing Mavericks on an imac, Mail would not sync with my Google Apps email account. After I clicked on All Mail the program crashed and now it crashes every time I open Mail. Does anyone have an suggestions?
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
Troubleshooting Permission Issues
Step by Step to Fix Your Mac -
MacBook pro late 2011 (4G, i7) very slow to load any program after installing Mavericks
After instaling Mavericks, my Mac has slowed down so much, when I turn on my Mac it takes forever to load, and after it loaded, takes longer (then what it did before) to load any program.
Any help please?
My specs: MacBook PRO 13" late 2011, 4Gb RAM, Intel i7 2.8Ghz System most of the times shows 90-97% on idle (yet slow).Check activity monitor, if a keener activity is taking a lot of CPU resources then Try this link http://www.rdoxenham.com/?p=259
You will have to keep an eye on your temperature, but that's it. -
My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
What is the situation of your Mac now? In hat way did it crash? A hardware problem with the drive? Does the system not start properly? Does iPhoto not launch? Do you still have the iPhoto Library on your mac or a backup, so we could try to rescue the photos there?
What versions of iPhoto are on your iPhone and your Mac?
however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?
On the iPhone you cannot access the "package contents" - IOS hides the file system from the users. To restore photos from your phone share all iPhoto photos to your Camera Roll, that are not already in the Camera Roll, and then connect the iPhone via USB and import the Camera Roll to iPhoto or Image Capture. Or use any of the other sharing methods described on thos manual page: see: Ways to share photos http://help.apple.com/iphoto/iphone/2.0/?handbuch#blnk7d8f763e
To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie -
GIF files crash PS6 Bridge after installing Mavericks
I just installed Mavericks on my 2011 MBP i7 SSD w/ 16 gigs of ram. When I attempt to open any GIF from Bridge 6 it crashes Bridge. I can open a GIF file directly from PS without a problem.
also
I use Freeway for building my 2 websites. When I attempt to upload some changes on onr of my sites it crashed the app.
Your comments and suggestions would be greatly appreciated
jerryDo you mean Bridge CS6? I would suggest posting in Adobe's Bridge forum -> http://forums.adobe.com/community/bridge.
I have Bridge CC and have had no problems with it.
Clinton -
After installing Mavericks, my up arrow copies in excel
After installing Mavericks, my up arrow copies in excel. While copying the cell, it will also speak the number or word int he cell. I went to system preferences/dictation & speech and changed Speak selected text when the key is pressed to F19. I even turned off speak selected text when the key is pressed and it still copies cells and reads the text or number it copied. If I highlight a word in MS Word, for example, and hit the up arrow, it will read what I have hightlighed. When I hit F19 (what I changed that feature to), it also reads what I have highlighted. I went into Excel & Word and there is no shortcut for just the up arrow. Any idea how to turn my up key back into an up key?
Have you done Help > Check for Updates from Excel's menu?
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3 crashes in 24 hours after installing Mavericks
After installing Mavericks on my iMac I have had 3 system crashes in 24 hours. No pattern yet to crashes. I see many others are having crash problems. Let me know if the root cause is found and an OS update becomes available.
Crash 1:
Anonymous UUID:
239963DB-8D6C-4C5C-724B-2D699997C97F
Thu Oct 24 18:59:26 2013
panic(cpu 1 caller 0xffffff8007edc19e): Kernel trap at 0xffffff8007e510c1, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000ff0, CR3: 0x0000000009d48000, CR4: 0x0000000000000660
RAX: 0x7022581608b50070, RBX: 0x00000000000003e8, RCX: 0xffffff80084872e0, RDX: 0x0000000000000000
RSP: 0xffffff807fc2b120, RBP: 0xffffff807fc2b1f0, RSI: 0x0000000000000000, RDI: 0xffffff800a602360
R8: 0x000000000100007f, R9: 0x000000000000fcff, R10: 0x0000000000000000, R11: 0xffffff80081ee610
R12: 0xffffff800a602360, R13: 0x0000000000001f40, R14: 0x0000000000001000, R15: 0x0000000000000000
RFL: 0x0000000000010206, RIP: 0xffffff8007e510c1, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000ff0, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff807fc2adb0 : 0xffffff8007e22f69
0xffffff807fc2ae30 : 0xffffff8007edc19e
0xffffff807fc2b000 : 0xffffff8007ef3606
0xffffff807fc2b020 : 0xffffff8007e510c1
0xffffff807fc2b1f0 : 0xffffff800824c366
0xffffff807fc2b230 : 0xffffff800824c450
0xffffff807fc2b270 : 0xffffff800824c406
0xffffff807fc2b280 : 0xffffff7f89335226
0xffffff807fc2b2e0 : 0xffffff7f89335c1c
0xffffff807fc2b380 : 0xffffff80080cbfdd
0xffffff807fc2b690 : 0xffffff80080cb484
0xffffff807fc2b6b0 : 0xffffff80080dcff9
0xffffff807fc2b7c0 : 0xffffff80080d6206
0xffffff807fc2bc00 : 0xffffff80080c8426
0xffffff807fc2bc50 : 0xffffff80080c8722
0xffffff807fc2be30 : 0xffffff80080b688d
0xffffff807fc2be50 : 0xffffff8008052273
0xffffff807fc2be80 : 0xffffff8008034a93
0xffffff807fc2bea0 : 0xffffff800802ad1c
0xffffff807fc2bf50 : 0xffffff8008031b8c
0xffffff807fc2bfb0 : 0xffffff8007ed6aa7
Kernel Extensions in backtrace:
com.osxkernel.tuxlerext(1.0)[7A2AE3E1-6214-57DC-0812-824B2FD1058A]@0xffffff7f893 34000->0xffffff7f89337fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:
0x0000000007c00000
Kernel text base: 0xffffff8007e00000
System model name: iMac9,1 (Mac-F2218EA9)
System uptime in nanoseconds: 28317652282629
last loaded kext at 26755049352266: com.apple.filesystems.afpfs
11.0 (addr 0xffffff7f8a000000, size 348160)
last unloaded kext at 11095009932456: com.apple.driver.AppleFileSystemDriver
3.0.1 (addr 0xffffff7f89252000, size 8192)
loaded kexts:
com.silex.driver.sxuptp
1.5.1
org.virtualbox.kext.VBoxUSB
4.2.12
org.virtualbox.kext.VBoxDrv
4.2.12
com.osxkernel.tuxlerext
1
com.apple.filesystems.afpfs
11.0
com.apple.nke.asp-tcp
8.0.0
com.apple.filesystems.smbfs
2.0.0
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.driver.AGPM
100.14.11
com.apple.iokit.IOBluetoothSerialManager
4.2.0f6
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.GeForceTesla
8.1.8
com.apple.driver.AppleHDA
2.5.2fc2
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleMikeyDriver
2.5.2fc2
com.apple.driver.AppleBacklight
170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.driver.AppleHWAccess
1
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.nvenet
2.0.21
com.apple.filesystems.autofs
3.0
com.apple.driver.Oxford_Semi
3.3.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleIRController
325.7
com.apple.iokit.SCSITaskUserClient
3.6.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.0
com.apple.driver.AppleUSBHub
650.4.4
com.apple.driver.AppleFWOHCI
4.9.9
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AppleUSBEHCI
650.4.1
com.apple.driver.AppleUSBOHCI
650.4.1
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
216.0.0
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
216.0.0
com.apple.security.SecureRemotePassword
1.0
com.apple.iokit.IOSurface
91
com.apple.AppleGraphicsDeviceControl
3.4.12
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.nvidia.classic.NVDANV50HalTesla
8.1.8
com.apple.nvidia.classic.NVDAResmanTesla
8.1.8
com.apple.driver.DspFuncLib
2.5.2fc2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.0f6
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.0f6
com.apple.iokit.IONDRVSupport
2.3.6
com.apple.driver.AppleHDAController
2.5.2fc2
com.apple.iokit.IOHDAFamily
2.5.2fc2
com.apple.iokit.IOFireWireIP
2.2.5
com.apple.iokit.IO80211Family
600.34
com.apple.driver.AppleSMC
3.1.6d1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.5.1d27
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.3.6
com.apple.iokit.IONetworkingFamily
3.2
com.apple.driver.NVSMU
2.2.9
com.apple.kext.triggers
1.0
com.apple.driver.AppleUSBHIDMouse
180.9
com.apple.driver.AppleHIDMouse
180.9
com.apple.iokit.IOFireWireSerialBusProtocolTransport
2.5.1
com.apple.iokit.IOFireWireSBP2
4.2.5
com.apple.driver.AppleUSBHIDKeyboard
170.15
com.apple.driver.AppleHIDKeyboard
170.15
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.0
com.apple.iokit.IOUSBHIDDriver
650.4.4
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.0
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.0
com.apple.iokit.IOUSBUserClient
650.4.4
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.iokit.IOUSBFamily
650.4.4
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
21
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
System Profile:
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.44f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x8551, 0x494D5348324753313341314631432D313046
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 3 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDT721032SLA380, 320.07 GB
Serial ATA Device: OPTIARC DVD RW AD-5670S
USB Device: Built-in iSight
USB Device: Officejet 6500 E710n-z
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: My Book, WD, Up to 400 Mb/sec
FireWire Device: unknown_device, Unknown
Thunderbolt Bus: -
After installing mavericks Finder keeps crashing
After installing Mavericks I cannot use my Mac as he finder open and reopen continuously. Also in safe mode. I also cleaned the list of apps starting after login, but it keeps crashing. No way of solving this through other threads here.
What can I do.I'm having similar problem with my MBP mid 2010 2.4 ghz, 6gb ram.
In my case every time I point at Share combo box in a file contextual menu i get finder crashed and i have to force quitting.
Looking at the log I managed to find that 'com.apple.ShareKitHelper' every 15 secs keeps on logging error messages.
Can anyone give an hand on this?
Thx
Bruno -
Why does google chrome freeze and crash after installing mavericks?
I use google chrome and after installing mavericks my chrome started moving slower and slower until it eventually froze. The keyboard becomes locked and the mouse is just a pinwheel. Cannot click on anything or force quit. I end up powering it down and trying to start again. Any reason why?? Thanks.
Try reinstalling Chrome.
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After installing Mavericks, my computer is slow/not responding
After installing Mavericks, my computer is not responding and reacting as quickly as (I think) it should. Here are the EtreCheck results. Any help would be much appreciated. Thanks in advance!
Hardware Information:
iMac (27-inch, Mid 2010)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 9:55:48
Disk Information:
Hitachi HDS722020ALA330 disk0 : (2 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 2 TB (1.25 TB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
FireWire Information:
WD My Book 111D 800mbit - 800mbit max
disk1s1 (disk1s1) <not mounted>: 32 KB
My Book (disk1s3) /Volumes/My Book: 1 TB (30.96 GB free)
Thunderbolt Information:
Kernel Extensions:
com.kaspersky.kext.klif (3.0.2d39)
com.kaspersky.nke (1.0.2d43)
com.kaspersky.kext.kimul.44 (44)
Startup Items:
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.kaspersky.kav.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[invalid] com.oracle.java.Helper-Tool.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[loaded] com.divx.dms.agent.plist 3rd-Party support link
[loaded] com.divx.update.agent.plist 3rd-Party support link
[loaded] com.kaspersky.kav.gui.plist 3rd-Party support link
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Scroll Reverser
Scroll Reverser
iTunesHelper
EEventManager
Dropbox
AdobeResourceSynchronizer
EEventManager
ConnectService
Internet Plug-ins:
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 3rd-Party support link
NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.02 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Unity Web Player: Version: UnityPlayer version 2.6.1f3 3rd-Party support link
3rd Party Preference Panes:
Fan Control 3rd-Party support link
Flash Player 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Library/Application Support/DivX
DivXUpdate: Version: 1.0 - SDK 10.5 3rd-Party support link
DivXMediaServer: Version: 10.0 - SDK 10.5 3rd-Party support link
DivXTransferWizard: Version: 10.0.0 (Build 10.0.1.41) - SDK 10.5 3rd-Party support link
DMSLaunch: Version: 1.0 - SDK 10.5 3rd-Party support link
SketchUp: Version: 8.0 - SDK 10.5 3rd-Party support link
/Applications/Google SketchUp 8/SketchUp.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.9 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.9 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.9 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.9 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Wondershare Helper Compact: Version: 2.2.3.1 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Helper/Wondershare Helper Compact.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5 3rd-Party support link
/Users/christophermcgreger/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Wondershare AllMyTube: Version: 3.2.4 - SDK 10.5 3rd-Party support link
/Applications/Wondershare AllMyTube/Wondershare AllMyTube.app
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 2 Disk used: 696.37 GB
Destinations:
My Book [Local]
Total size: 931.36 GB
Total number of backups: 51
Oldest backup: 2013-07-17 12:40:03 +0000
Last backup: 2014-01-05 23:55:06 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 696.37 GB X 3)
Data [Network] (Last used)
Total size: 3
Total number of backups: 53
Oldest backup: 2013-07-16 22:38:22 +0000
Last backup: 2014-01-05 22:50:13 +0000
Size of backup disk: Adequate
Backup size 3 > (Disk used 696.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
11% mds
3% WindowServer
2% diskimages-helper
1% EtreCheck
1% kav
Top Processes by Memory:
524 MB mds_stores
360 MB kav
246 MB com.apple.IconServicesAgent
213 MB com.apple.MediaLibraryService
164 MB Finder
Virtual Memory Information:
10.45 GB Free RAM
3.44 GB Active RAM
851 MB Inactive RAM
1.27 GB Wired RAM
918 MB Page-ins
0 B Page-outsCrassBrauer wrote:
... With the latest software updates for OS X, I've read that anti-virus software is largely superfluous for Mac. Any opinions to the contrary/negative experiences?
Almost. Anti-virus software is completely superfluous for Mac.
I have tested most of the commonly available Mac "anti-virus" products under controlled conditions. The only differences between them are their varying degree of worthlessness. Some are malicious and will corrupt your Mac. The vast majority of Mac problems reported on this site are the direct result of using such products.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Disable Java in Safari > Preferences > Security.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind. -
System slow after install Mavericks
I have an older Mac that became slow after installing Mavericks. I read a couple of discussions on here and found out about etre check. I downloaded it and ran it, and I am hoping one of the experts on here will be able to help me. Here are the results:
Hardware Information:
iMac (24-inch, Early 2009)
iMac - model: iMac9,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400 - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0
AirPlay: Version: 1.9
AppleAVBAudio: Version: 2.0.0
iSightAudio: Version: 7.7.3
Startup Items:
HP IO - Path: /Library/StartupItems/HP IO
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
Oplmgr - Path: /Library/StartupItems/Oplmgr
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 0:5:4
Disk Information:
WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 589 GB (114.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 50.27 GB (34.91 GB free)
OPTIARC DVD RW AD-5670S
USB Information:
Apple Inc. Built-in iSight
Seagate FA GoFlex Desk 3 TB
disk1s1 (disk1s1) <not mounted>: 209.7 MB
FreeAgent GoFlex Drive (disk1s2) /Volumes/FreeAgent GoFlex Drive: 3 TB (1.09 TB free)
Apple Inc. Keyboard Hub
Logitech USB Trackball
Apple Inc. Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.Logitech.Control Center.HID
com.logmein.driver.LogMeInSoundDriver (1.0.2)
com.Cycling74.driver.Soundflower (1.5.2)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[not loaded] com.logmein.logmeinblanker.plist
[loaded] com.logmein.logmeinserver.plist
[loaded] com.logmein.raupdate.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.splashtop.streamer-daemon.plist
[not loaded] com.teamviewer.teamviewer_service.plist
Launch Agents:
[loaded] com.Logitech.Control Center.Daemon.plist
[failed] com.logmein.LMILaunchAgentFixer.plist
[loaded] com.logmein.logmeingui.plist
[loaded] com.logmein.logmeinguiagent.plist
[not loaded] com.logmein.logmeinguiagentatlogin.plist
[not loaded] com.splashtop.streamer-for-root.plist
[loaded] com.splashtop.streamer-for-user.plist
[not loaded] com.teamviewer.teamviewer.plist
[not loaded] com.teamviewer.teamviewer_desktop.plist
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist
[loaded] com.akamai.client.plist
[loaded] com.akamai.single-user-client.plist
[failed] [email protected]
[loaded] com.google.Chrome.framework.plist
[failed] com.google.GoogleContactSyncAgent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
Palm Desktop Background
Transport Monitor
iTunesHelper
SplashtopRemote
Volume_1
Music Manager
HPEventHandler
HP Scheduler
3rd Party Preference Panes:
Akamai NetSession Preferences
Citrix online plug-in
Flash Player
Flip4Mac WMV
Logitech Control Center
MusicManager
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
CitrixICAClientPlugIn.plugin
Default Browser.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
LogMeIn.plugin
LogMeInSafari32.plugin
LogMeInSafari64.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Move-Media-Player.plugin
Bad Fonts:
None
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 589 GB Disk used: 474.48 GB
Destinations:
FreeAgent GoFlex Drive [Local] (Last used)
Total size: 3 TB
Total number of backups: 116
Oldest backup: 2011-08-10 07:34:13 +0000
Last backup: 2013-11-15 06:32:36 +0000
Size of backup disk: Excellent
Backup size 3 TB > (Disk size 589 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
21% backupd
7% kextd
3% mds
2% WindowServer
2% Finder
1% coreservicesd
1% mds_stores
1% EtreCheck
1% MusicManagerHelper
0% firmwaresyncd
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
115 MB mds_stores
45 MB Finder
45 MB Dock
41 MB ocspd
41 MB mds
29 MB MusicManagerHelper
29 MB WindowServer
29 MB CalendarAgent
29 MB Splashtop Streamer
Virtual Memory Statistics:
1.91 GB Free RAM
1.01 GB Active RAM
353 MB Inactive RAM
504 MB Wired RAM
253 MB Page-ins
0 B Page-outs
Even if they are not a big problem, can anyone tell me how to get rid of the Palm and HP startup items. They are from old devices that I do not have anymore, and I would like to eradicate them from my system.Startup items are in /Library/StartupItems/
You can delete them if you are an admin user. However it doesn't remove the actual software. The safest way to do that is to either use the manufacturers uninstaller or try to find uninstall steps listed on a forum or support site.
I'm inclear on 'Oplmgr' check that is up to date if you can, since it is using the old way to load a startup job.
Palm desktop is probably version dependant (check what you have)…
http://kb.hpwebos.com/wps/portal/kb/common/article/5916_en.html
https://discussions.apple.com/thread/505278?start=0&tstart=0
Soundflower looks out of date? Grab the installer (with an uninstaller IIRC) and update or remove it.
LogMe In, TeamViewer & Splashtop are running jobs in the system level too, so I'd spend time checking they are up to date or removed if they are not needed.
The Launch Daemons and Launch Agents are 'system level, with your own user version too - User Launch Agents.
I would clean out the failed background job…
[failed] [email protected]
It will be stored at…
~/Library/LaunchAgents/[email protected]
Use the Finders 'Go Menu > Go to Folder…' to open the hidden ~/Library & look in the LaunchAgents folder for the .plist & delete it.
Reboot for the Startup items to be unloaded. -
Problem with Word after installing Maverick
After installing Maverick word for Mac is not able to be open. Excell & PowerPoint works without problems. According to local Apple store it's a common problem and I should wait for an update from Microsoft. Does anyonwe faced the same issue ?
You'd have the same version of Word since the MS updates update all MS Office apps.
The only thing that I can suggest is to take your question to the MS Office 2011 Mac forums -> http://answers.microsoft.com/en-us/mac.
That's where I'm headed to complain about my font problems!
Clinton -
After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
My MacBook is mid 2010 or 2011 and was running 10.6.8. After installing mavericks my computer tries to boot, says it has to restart and that circle goes on and on. Disk utilities says everything is running okay and reinstalling mavericks twice didn't help. I was told my hard drive needs to be zeroed. How is that different from erasing and is it necessary as opposed to erasing? After I back up on an external drive (I know I should have done that before hehe) and erase or zero, what will happen to my operating system? Will I have the ability to reinstall mavericks or do I need to out a copy of it on the external hard drive? I'm wondering this because I don't know if my computer will be running snow leopard or anything at all after I erase or zero since I'm not entirely sure what those terms entail. Thanks for any help!
Ooops.
I upgraded my 10.6.8 system to 10.7.5. ..No problem, but my practice is to connect an ESATA dock to my macpro. install to the drive in the doc, use migration assistant to migrate my data and apps. use the os in the doc for 2 weeks, if no issue then I delete the OS partiton in my Internal System Drive, do a carbon copy clone to the internal drive.
I just did the similar to upgrade to mavericks. I installed to a new hardrive in my docking station. (black widow esata dock). I noticed 10.9.1 is slow stayed with 10.7.5 as my operating system. now and then I would boot 10.9.1 fire up the console utility and fix the issues that made it slow....
Now I am at the "burn in stage" mavericks is now running fast and stable. I'll use all my apps and if it does not break with the applications I run I will eventaully cc my 10.7.5 OS drive to the docking station, file the drive away.. and take my 10.9.1 drive in the doc and cc it to my internal system drive.
I always wipe out a partion when installing a new OS. Zeroing out is a bit more thorough, you will know if your drive is junk... but it's overkill for me.
I figured repartion is ok.
I'm 2 weeks away from doing a carbon copy clone from my 10.9.1 os drive in my dock to my internal drive.
by the way.. I am running Mavericks on a 8 core macpro 2,1. I have a modified bootloader that has an arbitration layer EFI32 to/from EFI64 emulated.
pretty cool.
And from new system standards, the old macpro stacks up pretty well:
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