After installing Mavericks, the optical drive doesn't work for movie DVDs, program install DVDs, or music CDs.

The disc loads but is immediately spit back out. I am fairly sure this is an OS X software issue, since blank CDs don't exhibit this behavior. As far as I know, the drive was working fine before installation of OS X 10.9 (actually the machine is at 10.9.1). The machine is a Mac Mini late 2009 with built-in optical drive. I have seen some other discussion of this or a similar issue in the Support Communities and the only suggested fix I have seen is to reset the SMC. I tried that, with no change in the behavior.
Also, the main OS X support page says that Mavericks includes 30 days of free support after install of the product, but when I try to follow any of the links on this page to find the "free" support, all I get are pages that require entering the serial number of the machine, which then tell me that the support for the machine has expired. Anybody know how to access the "free" support for Mavericks? It has definitely been less than 30 days since we installed it on this machine.

After browsing a lot of the "More Like This" links, it appears that a LOT of people are having this problem. It may be that a simple reset of the SMC fixes the issue on later (e.g., maybe >= 2010) Macs. Anybody been able to resolve this issue on a late 2009 Mac Mini?

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