After installing or uninstalling a program or after installing a Windows update requiring a reboot, I lose Firefox and have to reboot a second time.
Am running VistaSP2 on a Dell E520 with a Kaspersky based AV program. Ever since I installed the latest version of Firefox I find that when I install or uninstall a new app (e.g. Adobe Acrobat X Pro, Skype, Windows Messenger, etc.) or when I install an update from any source that requires a reboot, I find that Firefox will not start. Even the UAC confirmation window will not open. I have to perform a second reboot to be able to open Firefox. I have uninstalled Firefox and reinstalled it and it does not help.
Which is it, hanging or crashing, or both?
* https://support.mozilla.com/en-US/kb/Firefox%20hangs#w_hang-at-exit
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/en-US/kb/Firefox%20crashes
Similar Messages
-
i get a prompt to update firefox and i do then when i try to start firefox i am unable to. i have back-up my computer to previous date and the uninstall and re-install firefox to find the same prompt for updates from firefox and i cant ignore it so it is always there.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone. -
Every time I restart my Mac, I lose Firefox and have to re-install it.
I recently purchased my first Mac Book Pro (the 15 inch base model, if it matters) and shortly after tried to install Firefox. I installed it no problem, however, whenever I restart my Mac, it is completely gone. Not in Finder/Applications. I can't seem to figure out what is going on. Help!
Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.<br />
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
*http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X -
I own CS4, upgraded to CS5, then joined CS6, CC... and now I installed CC14. Which will be the best way to delete or uninstall the programs I don't need keeping only CC14 without running into issues? I have an Alienware Area 51 PC running Windows 7.
Which will be the best way to delete or uninstall the programs I don't need keeping only CC14 without running into issues?
There is none. Whatever you do to get rid of the older versions will inevitably do damage to shared components and other stuff of the new versions as well. That's just how it is with this approach... Uninstall the older versions, run the cleaner tool then reinstall CC 2014.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Uninstalled Itunes and now I get message 'Thank you for downloading Itunes' when I try to install. But the program doesn't install. Any ideas?
See the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
My old mac was requested to upgrade Firefox to 14.0.1. After the sucessfully installation, I received a message saying my old Mac couldn't use the new Firefox and Safari crashes. I have NO browser now! Any help would be appreciated.
Hmmm... So you upgraded Firefox and now neither Firefox or Safari will work? Very weird. I have no idea what might have gone wrong. That said, when things start acting wierd, I always try a bit of maintenance first. About 95% of the time, I luck out and it works.
I use the free program Onyx. I run all the clean up routines. Then I boot to the recovery partition (Lion) or the OS X Install Disc and repair permissions and verify/repair the hard disk.
Hope this helps. -
I have a Windows 7 Professional, 64 bits on my computer and have recently installed iTunes 11.1.3.8. but i started having this msg :"The folder iTunes is on a locked disk or you do not have write permission for this folder" issues: how can i solve it?
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2 -
De-activation after I've uninstalled the program...
I'm trying to load the entire e-Learning suite (including flash) - crashes every time!!! The machine I'm loading it on previously had Dreamweaver and Flash CS4 - I deinstalled but didn't deactivate the software.
Not sure if this is the cause, but I've since attempted to re-load that Flash and Dreamweaver on another computer and it also crashed that identical computer several times. I finally found a workaround by creating a new user identity on another machine and it says there is an activation conflict. Why, oh why can't the deactivation automatically be part of the deinstallation?!?
Is this the source of my problems with loading the new suite on my main computer? Please help!!! We have 3 duplicate machines - HP xw8400 running windows XP - the only one that successfully loaded the suite so far was AFTER re-installing the entire OS and wiping the computer clean (which meant we had to locate and re-install ALL of that computer's previous softwares)... It's not the disc, because we bought two completely different suites ($1800 each), and the same problem on both...
Has anyone else had similar experience and can help resolve? I've called tech support three times now - wasting 5 hours of my life on hold and waiting while software loaded and crashed, and the end result was "there must be something wrong with my computer, it couldn't possibly be their software/activation causing the conflict" (on all three of our identical computers)... hmmm...
Thanks for letting me vent - anyone who can offer advice would be greatly appreciated - I also sent a note to tech support, but was told it could take up to three business days...
JesseIt could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also,
'''''Windows > Start > Control Panel > Uninstall Programs.'''''
Go thru the list and use a web search to check any that you don't
know what they are.<BR><BR>
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Unable to uninstall a program using safe mode in windows 8.1
Hi,
I tried to install nvedia Grapics Driver in windows 8.1, but it was neither installed properly instead it just made my display goes blank, just shows the mouse cursor thats it.
similar to this issue
http://www.eightforums.com/general-support/35869-windows-8-1-impossible-get-into-safe-mode.html
I log in to windows using safe mode and tried to uninstall the graphics driver it said that all dll's will be removed and I uninstalled it and restarted the windows, initially it got started but then within 2 mins it says those dll files are missing n gives
the same issue.
Then When I again login to safe mode, I see that the drivers are still showing installed don't know what to do now.
Can you give my any solutions.
As I'm facing alot of issue now.
Thanks,Hi,
How did you uninstall the graphics drvier? From Devices manager or Programs and Features?
Please open Control Panel\All Control Panel Items\Programs and Features
And then, search for "NVIDIA Graphics Driver" and then select the "Change/Remove" button to begin the uninstall process.
Next, once the uninstall has completed, reboot Windows so that the other NVIDIA components can be removed as well.
If the issue still persists, since this driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time.
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
Regards,
Kelvin Xu
TechNet Community Support -
What must I do to install the latest Itunes program using windows 7, 64. The program stops when the service portion is installing and states, "Service Apple mobile division fails to start"
Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer. -
just gave a detailed description on my question, please help me
It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile. -
I am updating the OS on my MacBook Pro from 10.5.8. I have installed 10.6.8 and the 10.6.8 combo v1.1. I cannot open my older version of Preview and do not appear to have a newer version which i thought would be on the Snow Leopard dvd. How can I get the correct version of Preview and is it advisable to upgrade to OS7 andOS8?
It is always installed with whatever new version of OS X is installed or appropriate updates. Since you plan to go forward your choice depends on your model. I would urge you to perform a clean install instead of continuing the upgrade path which may interject incompatibilities.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Yosemite, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Before attempting a clean install you want to first download the appropriate installer application from the App Store. It will download into your Applications folder. You need to make a copy of it in your Downloads folder so you can make a bootable USB flash drive:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
Use DiskMaker X to put your installer clone onto the USB flash drive.
Make your own Yosemite flash drive installer using the Yosemite tool:
You can also create a Yosemite flash drive installer via the Terminal. Yosemite has its own built-in installer maker you use via the Terminal:
How to Make an OS X Yosemite Boot Installer USB Drive -
I have rebooted my machine 3 times & FireFox icon doesn't show up - it's the one with the CD. I have been using FireFox for years & this is the first time this has happened. I have many things bookmarked there - will they all be gone now?
Hi,
Firefox stores your personal data separate from its installation folder. You can take a backup of the whole profile folder or the important data files. The '''places.sqlite''' stores the bookmarks + history data, the '''signons.sqlite''' + '''key3.db''' are needed for the saved website passwords etc. Please see [https://support.mozilla.org/en-US/kb/Backing%20up%20your%20information?s=backup&r=1&e=sph&as=s Backup].
[https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?s=profile&r=1&e=sph&as=s Recovering Personal Data]
[http://kb.mozillazine.org/Profile_folder Firefox Profile Folder]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Files]
You can try to start Firefox from its [http://kb.mozillazine.org/Installation_directory installation directory] by clicking the '''firefox''' file. If Firefox isn't starting please see [https://support.mozilla.org/en-US/kb/Firefox-not-start#w_firefox-will-not-start-after-updating this.]
[http://kb.mozillazine.org/Firewalls#Firewall_pitfalls Security Software] -
I have access to my old program files under Mozilla in my external shell holding my old HD. How do I find the old bookmarks and move them to my new Firefox download on my new HD?
See - http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
Your old Profile is located here in Vista & Win7: <br />
''drive'':\Users\''Windows login user name''\AppData\Roaming\Mozilla\Firefox\Profiles\''profile_name'' -
My program wont start following latest windows update
my program wont start following latest windows update
What program? What version of Windows? Please also answer these questions.
What happens when you try? Is there an error message? if so, please quote it word-for-word
Maybe you are looking for
-
Page orientation - In Design CC
How do I add the odd landscape page into an In Design document which is mainly portrait? Any help would be appreciated.
-
Hi, I am using LMS 3.2.1 and unable to do the Software Repository job via RCP, because of the below error message. Problem: SW1#copy flash1:c2960s-universalk9-mz.150-1.SE.bin rcp://cwuser@CW-IPAddress:/CSCOpx/temp/rep_sw_4972128000394429365 Address o
-
Hi, I am an American graduate student who will be living in Canada for a year. I plan on purchasing a Canadian cell phone plan but would still like to be able to call and be called easily by my family and friends in the states. I was considering pu
-
I am Learning Sql + ...Please help me with my queries ..Thanx in Advance
1. what is the meaning of 'MGR" in EMP table ? 2.DISPLAY EMPNO,ENAME,SAL,ANNUAL SAL, ROUND TO NEAREST 100, EXPERIANCE WITH 3 DECIMAL PLACES, DNAME,LOCATION OF EMPLOYEE IN THE SORDED ORDER OF LOCATION? PLEASE HELP WITH ABOVE TWO ... HAVE A GREAT DAY..
-
Just saw that Adobe has released first patch for Illustrator CS6.