After installing Photoshop, it opens but shuts down when files are opened.

Photoshop installed from CS5. After opening new document or opening an image it closes with a message saying "Adobe CS 5 has stopped working"
It has been uninstalled and re installed several times.

try resetting preferences by holding down shift-ctrl-alt (win) or shift-cmd-alt (mac) while starting ps. you'll see a confirmation dialog if done correctly.
if that fails uninstall, clean and reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Similar Messages

After installing Photoshop Elements 10, it shuts down

After the first time this happened, I deleted and then reinstalled Photoshop Elements 10. But, the problem persists.
After it the program opens and I select Edit, the program opens completely and then, immediately appears an error message from Windows 7, saying that Adobe Photoshop Elements 10 no longer works. I'm asked to click on the button to close the program.
What should I try next?

Unfortunately, the document you suggested does not cover my situation. After I have downloaded, installed and registered Photoshop Elements 10, my problem only occurs when I have opened the program, and I’m presented the option to ‘organize’ or ‘edit’. I click on ‘edit’ and immediately after the program loads and opens, I get a system error message that “Adobe Photoshop Elements 10 no longer is working.” I’m requested to shut the program off. I do see that my ESET Smart Security 4 software scans for a moment before the error message appears, it that says anything to you. However, installing Photoshop on my other computer, with the same ESET software, had no problem.

Sound does'nt shut down when earphones are plugged in. Ipad Mini.

Sound doesn't shut down when earphones are plugged in. Same earphones used with other ipad or iphone give no problem.

might be a hardware issue with the headphone jack. Try cleaning it with a dry soft toothbrush to remove lint and dust.
If that doesn't help:
Try doing a hard reset for the iPad: Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
If that doesn't solve the issue, you could also try backing up the device and restoring the device as new.
In that case, follow the steps in: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup. If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694
If you're not able to restore the device, this one might help: http://support.apple.com/kb/HT1808
Using that last article will erase everything on the device, so make sure you have a backup!
Good luck

No sleep but shut down when battery drained

Hi there,
just bought a new battery for my MacBook - what happens now is that when I get the battery drained alert (10 min) my Mac quits just about 2 minutes thereafter. Unfortunately it doesn't go to sleep so I have to reboot it after connecting it to power...
Any thoughts? Thanks!

macbig, you haven't read much about recent Apple notebooks, have you? All portables since the first white MacBook has had a 'Safe Sleep' mode, which is supposed to activate automatically when battery power drops below a certain level. Active memory is saved to disk, and the computer shuts down all power draining activities. It is then essentially completely off. The difference between this and a standard shut down is that when the power button is next pressed (with a power supply connected), the system resumes after a short wait, with everything still open, just as it was left. This is very similar to a Windows PC's hibernation mode.
What the original poster here is describing is the problem I am having which brought me here. The safe sleep mode fails to activate, whether the system is active or sleeping. It instead just shuts down hard, as an older model would. In my case, this behavior has been intermittent since my original purchase a year ago. I have calibrated my battery, reset the power management unit, and all the other recommended fixes. My battery is in excellent condition, and in my case, this shutdown doesn't occur until the indicated level is actually at 0%. Nevertheless, it is a feature which is supposed to work, but doesn't. I'm hoping someone else here has experienced this and found a cure.

My new mac Mini (Feb, 2013) shuts down when we are listening to iTunes or Pandora. Any thoughts?

After listing to iTunes or Pandora, our mini shuts down and requires us to log in again. The mini was purchased in Feb of this year. Any thoughts?

From the menu bar, select
 ▹ System Preferences... ▹ Security & Privacy ▹ Advanced... ▹ Log out after … minutes of inactivity: Off
If there's a closed padlock icon in the lower left corner of the preference pane, you may need to click it to unlock the settings. Enter your login password when prompted.
Also check the Energy Saver preference pane for scheduled logouts or shutdowns.

After installing Mavericks, deleting emails requires shutting down Mail app.

After I installed Mavericks, I began to notice that whenever I am in my Mail app, deleting an email will result in causing the email to gray out in the list of available emails in my Inbox; trying to open the grayed out email just reveals a blank email window. Only after I quit Mail and then reopen it do the deleted emails disappear from my Inbox. Thanks in advance for any tips to help me fix this!

Step One:
Download and run the combo updater.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery drive. Hold down Command R when restarting. Follow the steps here to reset YOUR permissions. (not the same as Disk Utility repair permissions) Then while still booted from recovery drive, open Disk Utility and select Repair Drive and Repair Permissions.
Restart.
Spotlight will reindex your entire drive. Search will not work until this is oomplete.
Open Mail and test.
Step two
If you still see the problem, reindex Mail. Normally, I would start with this step first but what you are describing indicates issues with the base files and permissions.
Go to your User's Library folder. (if you don't know how to find, see this link.)
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
When you open Mail it will re-index your files.

Dreamviewer CS5 opens but shuts down right after first view again and again...without no error information

I have Adobe Premium CS5 for MAC. My Dreamviewer CS5 opens but shuts down right after first view again and again. With no error information.
I have tried to download it again (web download link) with reopening the computer, but still it does not work.
Did not ask any serial numbers at all so I assume I was able to "smell" existing program on computer.
As Dreamviewer is part of bigger package, do i have to install only this program, web design set or what?
Do I have to download some other programs to get it work? All other graphic and web programs open and work properly.
What to do? Will it install it again if not uninstalled first?

For something like this, I would try clearing the program cache first: Deleting a corrupted cache file
Then restore preferences if the cache trick didn't work: Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6
And finally, if neither work, reinstalling using the cleaner tool instructions here: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

When I start iPhoto it opens up but shut down after a few seconds. Any advice please?

When I start iPhoto it opens up but shut down after a few seconds.
Ken in Sweden

Try this: launch iPhoto with the Option key held down and create a new, test library. Import some photos and test to see if the same problem persists. If that does the same or you can't create a new library try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
Data/Library/Caches/com.apple.iPhoto folder
3 - launch iPhoto and try again.
NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
OT

Photoshop CC 2014 stops working after less than 30 second and shuts down

I have installed and uninstalled Photoshop CC 2014 three or four times via Creative Cloud and each time it stops working after less than thirty seconds and shuts down the program. I then installed a an older version of Photoshop CS5.1 from a CD and it works perfect. I also have Illustrator CC 2014 and Lightroom 5 installed from Creative Cloud and both work flawlessly. What can I do to get Photoshop CC 2014 working?

You have not provided any system information or crash logs, so we can't really know.
http://myleniumerrors.com/working-with-your-operating-systems-tools/
Mylenium

I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS

Any idea why is Bridge latest version not working when trying to open it in Photoshop CC 2014 ? (French version) ? When trying, Creative Cloud app will open to ask if I want to download newest version, which I did numerous times now.
Thank you
Guy Deschenes
Shawinigan (QC) Canada

Hi Eric,
Here's how a similar problem was resolved between PS and BR.
The issue was confirmed by ChunXiaYang at Adobe staff and solution put in the forum discussion on June 19 (no. 13). Here's a copy:
I have confirmed that this is a known issue before release. And the workaround is to uninstall and reinstall PS 2014. Then Bridge can be launched by selecting 'Browse in Bridge' in PS2014.
Please try the installation, and let me know whether it works. Thanks!
It woks just fine since I unistalled and reinstalled PS 2014.
Guy
Le 2014-07-17 à 1:13 PM, ericboerner a écrit :
I just installed Photoshop CC 2014, but Latest version of Bridge will not work when I want to open it from PS
created by ericboerner in Bridge General Discussion - View the full discussion
I did this with a fresh install of the entire CC package. As soon as the CC packages updated, CC Bridge broke. Unistalled CC PS, reinstalled again, CC Bridge works, but CC PS updates itself again, and breaks CC Bridge.
You know... The whole move to CC has been a massive cluster... I've struggled with the CC packages for my entire subscription year, and now I'm 1.5 month away from needing to throw down another $720 for no reason what-so-ever, just so we can Beta test your really screwed up subscription services.
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Adobe Photoshop CC shuts down when trying to open a file or save it!

Adobe Photoshop CC shuts down when trying to open a file or save it. I'm running windows 7 professional and have tried unistalling/reinstalling preferences but does not work. I will list the events logs for help in seeing what I need to do to make this work. Please help!
This is the first of 2 errors listed associated with photoshop cc.
Log Name: Application
Source:        .NET Runtime
Date: 10/12/2014 9:52:29 AM
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer: Owner-PC
Description:
Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
   at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
   at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
   at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-12T14:52:29.000000000Z" />
<EventRecordID>62867</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
    <Security />
</System>
<EventData>
<Data>Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
   at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
   at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
   at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
</Data>
</EventData>
</Event>
Second Error
Log Name: Application
Source: Application Error
Date: 10/12/2014 9:52:30 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer: Owner-PC
Description:
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x531599f6
Exception code: 0xe0434352
Fault offset: 0x0000812f
Faulting process id: 0x16c8
Faulting application start time: 0x01cfe62c123b9d8e
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 633cd65f-521f-11e4-a63f-001cc0725d07
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-10-12T14:52:30.000000000Z" />
<EventRecordID>62868</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
    <Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>14.2.1.570</Data>
    <Data>52f4a1d7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18409</Data>
<Data>531599f6</Data>
<Data>e0434352</Data>
<Data>0000812f</Data>
<Data>16c8</Data>
<Data>01cfe62c123b9d8e</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>633cd65f-521f-11e4-a63f-001cc0725d07</Data>
</EventData>
</Event>

The first error has nothing to do with Photoshop - that's some .NET application.
The second error is most likely connected to a third party plugin or driver.
And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x).

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this?

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?

You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium

Adobe Reader XI trys to open but shuts down

Adobe Reader XI trys to open but shuts down

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in standard view. However, it seems JavaScript is either disabled or not
supported by your browser. To use standard view, enable JavaScript by
changing your browser options, then &lt;a href=""&gt;try
again&lt;/a&gt;. &lt;p&gt;To use Gmail's basic HTML view,
which does not require JavaScript, &lt;input type="submit" value="click
here"
class="submit_as_link"&gt;.&lt;/p&gt;&lt;/font&gt;&lt;/form&gt ;&lt;form
action="?ui=mobile&amp;amp;zyp=c" method="post"&gt;&lt;input
type="hidden" name="at"
value="AF6bupNMQJ_1wEpmPbH3nnY6OGMa_tM4aQ"&gt;&lt;p&gt;&lt;font
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device &lt;input type="submit" value="click here"
class="submit_as_link"&gt;.&lt;/font&gt;&lt;/p&gt;&lt;/form&gt ;
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After installing the latest upgrade firefox just hangs when opening - was fine before. have tried deleting restore session but worse not better now

after installing the latest upgrade firefox just hangs when opening - was fine before. have tried deleting restore session but worse not better now. no change with firewall.
== This happened ==
Every time Firefox opened
== yesterday, after installing the upgrade ==
== User Agent ==
Opera/9.80 (Windows NT 5.1; U; en-GB) Presto/2.5.24 Version/10.54

I'm using Mac OS 10.4.11 & even typing this message the characters appear so slowly that I could get a hammer and chisel and inscribe the words faster than the new Firefox runs. WTF?

Reader X shuts down when trying to open more than one pdf, or when clicking certain categories in settings

Until a few weeks ago I have never had a problem opening more than one pdf at a time. Now Reader just shuts down when I try to do so. The same thing happens when I click on the yellow highlighted categories in settings. All the other categories open fine.
Appreciate the help of anyone who can help me solve this.

I guess you didn't know, but yes you can close more than one app at a time. You can close up to 3 apps at a time in the new IOS7 on the iPhone. Try opening at least 3 apps and then double click the main button to see what apps are opened. Then swipe to the left to see the three of them on your screen. Your not gonna see the ones on the side entirely but you can still put all three fingers on them, then simply swipe them up and it closes them up.
The thing is, when you have let say 10 apps open, and you start using this trick, some of them will stay open meaning you swiped them up to close them down but the bottom icon stays there. When you come back to your main IOS desktop and then go back to close the programs that you have opened, you can see that those apps are still opened. There is only like 2 or three out of all the 10 you had opened that stayed open, but none the less it's a bug in the system I presume.
You also asked about the icon at the bottom. When you are seeing what apps are opened, there is always a small icon at the bottom and on top you have a representation of what you were working on, and that is the part you swipe up. But often time the bottom icon will stay opened after swiping 2 or 3 of the apps to close them.

After installing Photoshop, it opens but shuts down when files are opened.

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