After installing the cc, it only show the loading circle, but i can't login. Mac os x 10.10,

I cant login on the installed CC. it only shows the circle of loading. I reinstalled the cc a hundred times and did the tasks the Help on the chat said to me, but the problem is still there.

Hi Fabian,
Apologies that it is taking some time, please try the following steps & see if it helps :
1) Restart your machine.
2) Open Activity monitor and Force quit Adobe CEF Helper, Creative cloud, Adobe IPC Broker & Crash Deamon if available.
3) Try to open, if doesn't work then go to Applications>> Adobe Creative cloud>> Right click>> Get Info>> Click on the Add sign>> Select the user you are logged in>> Give Read and write access.
4) If that doesn't work then enable the root user and launch to update there, check this link on how to enable/sign in to root user: Enabling and using the "root" user in Mac OS X
Please let us know if that helps.
-Ankit

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