After installing the latest udate of Adobe Reader on my MAC, the program crashes every time I open a pdf.

After installing the latest udate of Adobe Reader on my MAC, the program crashes every time I open a pdf.

This might help http://www.apple.com/support/ipodtouch/assistant/ipodtouch/

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  • Adobe Reader 11.0.03 crashes every time I open a PDF.  I see the grey box saying Reading Untagged Do

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    Hi,
    Could you please let us know if you are using any 3rd party plugin for Adobe Reader? If so, can you please temporarily remove the same and see if you are facing the same issue.
    If you are not sure about the same, please do the following:
    1. Navigate to the Reader installation folder. Usually its C:\Program Files\Adobe\Reader 11.0
    2. Ensure that Adobe Reader is not running and delete the entire "Reader" folder
    3. Initiate a Repair transaction for Adobe Reader from the Control Panel > Programs and Features.
    Also, it would be great if you could let us know if the issue is PDF specific or does the issue happen with all documents. Do you observe the same issue with the below mentioned PDF as well:
    http://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/Acrobat_Reader_ReleaseNote_ 9.5.5.pdf
    Thanks
    Ankit

  • I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
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  • Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

    Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
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    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter

  • Installed Reader XI, which crashes every time I open a PDF

    Windows 7 laptop
    I've installed Reader XI more times than I care to count. I've done the cleanup uninstall thing. I've restarted before downloading, and restarted before running the install, and afterward, and I've used both Firefox and Chrome to download the installer .exe.  I've turned off my virus checker during the install.  The only thing I haven't done is let the *** thing install McAfee at the same time. And still when I open a PDF that used to open just fine on this machine with Reader X, I get:
    Adobe Reader has stopped working.
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    AcroRd32.exe
      Application Version:    11.0.3.37
      Application Timestamp:    518e18e3
      Fault Module Name:    AcroRd32.exe
      Fault Module Version:    11.0.3.37
      Fault Module Timestamp:    518e18e3
      Exception Code:    40000015
      Exception Offset:    000c6ab0
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    1033
      Additional Information 1:    c37e
      Additional Information 2:    c37eace044c7ca1363ee7c4cfb11aae7
      Additional Information 3:    85bb
      Additional Information 4:    85bbf00149e67a2c3f6c3b46162b41ad
    Thanks for your help, ]
    A

    Hmmm...I found this in another thread.  Is this guy a legit Adobe guy?  Sorry, new to the forum so I don't know anybody yet. 
    7. Deepak Chauhan,
    Aug 27, 2013 4:15 AM   in reply to jodip17
    Report
    Hi Everyone,
    This was a temporary glitch with our servers that has now been resolved. Please re-launch Acrobat/ Reader and let us know if you still face this issue.
    Thanks for your patience.
    Regards,
    Deepak

  • I have the Mac OS 10.9.4  I am unable to read PDF's, so thought I would download the latest version of Adobe Reader.  It will not install.  Is it comparable with my Mac OS?

    I have the Mac OS 10.9.4  I am unable to read PDF's, so thought I would download the latest version of Adobe Reader.  It will not install.  Is it comparable with my Mac OS?

    More information would be good.
    What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
    so thought I would download the latest version of Adobe Reader.  It will not install. 
    Again, what exactly is happening?
    And yes, the latest version should be compatible with your OS.

  • I have a MAC OS X version 10.9.2  I've installed the latest version of Adobe Reader but cannot ope

    I have a MAC OS X version 10.9.2  I've installed the latest version of Adobe Reader but cannot open any documents.

    im trying to open a pdf file on a web site and i can only manage to open the file i only get the following message.
    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

  • I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened

    I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.

    You still don't give us the message you are receiving.  My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • After updating to the latest version of Adobe Reader, I am supposed to see the contents of the documents, but I can't.

    I am supposed to be able to see the documents of the pdf after updating to the latest version of Adobe Reader, but I can't.
    Can you help me with this?

    Windows.
    Adobe Reader XI. 
    When I open this, http://www.cic.gc.ca/english/pdf/kits/forms/IMM5710E.pdf   I am supposed to see the contents.
    Thanks in advance.

  • I have just installed the latest version of Adobe Reader but it is not working.  I just get a blank

    I just downloaded the latest version of Adobe Reader.  It is not working.  I just get a blank black screen.

    Disable Protected Mode via the registry. Download, unzip, then run the attached registry script
    ~Deepak

  • I recently downloaded the latest version of Adobe Reader and when I try to open a new pdf I get the Adobe logo and text in Japanese and the pdf doesn't open.  Any help would be appreciated.

    I recently downloaded the latest version of Adobe Reader for my MacBook Air and now when I try to open a new pdf I get the Adobe logo and text in Japanese and nothing else.  The pdf doesn't open.  Any suggestions?  I never had this problem until my cache was cleared and I had to re-install Adobe Reader.  Any help would be appreciated.

    Just to say I am having exactly the same issue on my MacBook Air.  I can't remember what I did but after this happened a few times, and once I had clicked on the Japanese pop up, I managed to do something that now means I get the pop up in English, saying 'Adobe Reader blocked for this website'.  When I click on it it asks me to trust the content and then I get a bar with the text in Japanese.  Eventually the pdf does open. However it's very irritating that I have to trust every pdf individually which I never had to do before the latest upgrade, and I don't understand why I get messages in Japanese.  I will be interested to see whatever answers other more technical people may provide!

  • Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test

    Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test tomorrow.  I have deleted and reinstalled the application.  I have rebooted.  I have made sure my PDF's are associated with the program.  Every PDF on my computer won't open and I get the same error message.  It simply says Attempt to access invalid address.  How can I fix this?  Thanks.

    Hi Don,
    I have seen this issue fixed for some users by modifying the following registry key:
    The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
    Set the key to 1 instead of 0 then reboot the machine.
    In case you still face the issue try the following registry key change:
    The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
    BEFORE:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
    AFTER:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
    Note: Please take a backup of the registry before attempting this change.
    Regards,
    Rave

  • I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file re

    I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
    == When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.

    Brilliant! Problem solved! Thanks so much.

  • I have downloaded the latest version of Adobe Reader, but I am unable to use it until it is launched. What do I need to do to launch it?

    I have downloaded the latest version of Adobe Reader, but I am unable to use it. How do I launch it?

    You can't open it from the Applications folder?
    The pre installed Preview app in your Applications folder can open PDF files.

  • I am having trouble running the latest version of adobe reader 10 how can i resolve this

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