After installing, why is lightroom asking for a serial number, when I am a CC subscriber

after installing, why is lightroom asking for a serial number, when I am a CC subscriber - I am logged in to my CC account

I have the same issue. I downloaded for my 30 day trial. My time was up, I started my CC subscription and I'm still prompted for a serial number.

Similar Messages

  • Why does ps ask for a serial number when I've joined creative cloud

    I just joined creative cloud and downloaded PS.  Why is it asking me for a serial number or use it as a trial?   Shouldnt it recognize I've paid?
    Imac 27"  Mavericks OS
    Rob

    Adobe has a specific help topic on exactly this issue.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    -Noel

  • Why is lightroom asking for a serial number

    I'm a creative cloud member and ligthroom is now asking me to enter a serial number? It's never done that before. Any ideas why or where I would find the number?

    Hi Misterb4u,
    Please refer to the below article.
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Thanks

  • Why am I asked for a serial number to open Lightroom after I downloaded 5.7?

    Why am I asked for a serial number to register Lightroom 5.7 when I purchased it as Creative Cloud?

    There is a non-CC LR and a CC-LR so maybe you installed the non-CC version which will ask for a serial number.
    The non-CC version is available on the Adobe Updates page:  http://www.adobe.com/downloads/updates
    The CC version is available as an Install button in the CC Desktop app.
    Uninstall the LR 5.7 you have, then log out of the CC Desktop app, reboot, then open the CC Desktop app, and click the Install next to Lightroom.

  • I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I impujted it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to ligtroom 4 I

    I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program

    If you have Lightroom 3 still installed, you can get it from there.
    If you don't and you have your box/disk, it should be on there.
    IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there.

  • I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original p

    I purchased and downloaded Lightroom 5.5. After installing it, I was prompted for the serial number. When I entered it an error message appeared saying it was an upgrade serial number and I need to enter my original purchase number. This was my original purchase, not an upgrade. Now what do I do?

    It sounds like you bought an upgrade from Adobe. How much did you pay? The upgrade is about $80, and the non-upgrade is about $150. If you bought an upgrade version and had no previous version, you would see what you're seeing.
    If that is the case and I were you, I'd call Adobe, and arrange for a refund and to order the correct version.
    Hal

  • Why am I asked for the serial number so often?

    I'm curious about why I'm asked for my serial number so often in Motion. It seems like 1 out of 10 times I launch Motion I'm asked for my name and serial number. It was like this with Motion 3 and now with Motion 4. FCP, DVD Studio Pro, Soundtrack Pro, Color and Compressor almost never ask me for this information (in fact I don't know that they EVER ask for this).
    I would assume this is done every so often just to make sure my use of the software is legit, but why is Motion so different from the other applications?

    Yar, there's only one registration file now for the ProApps. You might try Spotlighting for that file although Spotlight doesn't always search Library folders.
    You are probably going to find more than one copy and the bad ones will probably be in user libraries.
    bogiesan

  • Why is logic asking for a Serial number

    Why is logic asking for a Serial number.

    It means you've had another "Version" on your drive before.
    The App store version does not require a serial number unless it sees certain files that indicates a previous installation of Logic.

  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

  • I am being asked for a serial number when I install CS5

    When I installed Creative Suite 5 Master it asked for a serial number, which I provided. Now it is asking me for a serial number upgrade? This is the master collection being installed for the first time, why is it telling me it can't find qualifying software to upgrade?

    Branching to a separate discussion.
    Jymjeo123 you will want to enter your previous qualifying version serial number.  You can locate the serial numbers under your account at http://www.adobe.com/.  For additional details please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Lightroom asking for previous serial number only used trial before

    I downloaded Lightroom (standalone) from my trial version and now it's asking for a serial number for a previous version of lightroom. I've only ever had trial versions. What should I do ?

    You cannot purchase an upgrade version to upgrade the trial version. The first time you purchase Lightroom you have to pay the full price, whatever that might be from the vendor you choose. The trial version is the full version of Lightroom. So you will have to get a refund and then purchase Lightroom, paying the full price.

  • Why is it asking for a serial number that isn't on the box?

    So I am trying to reinstall my iwork from the install DVD and it keeps asking for a serial number that doesn't seem to exist on the box. HELP!

    Yes AppZapper is good but there are things it doesn't find, like the file Peter told you about. There are very recent posts about this issue.
    http://discussions.apple.com/thread.jspa?threadID=2194749&tstart=0

  • Why am I prompted for a serial number when trying to open an acrobat PDF?

    I am being prompted for a serial number when I try to open a pdf. I just downloaded creative cloud, started with After Effects. I haven't downloaded any other apps. I made a pdf from an InDesign doc. This wasn't happening yesterday. After making the PDF, I am being prompted for a serial number. What serial number and why to open a pdf?

    >just downloaded creative cloud, started with After Effects. I haven't downloaded any other apps
    What program are you using to try and open the PDF?
    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • Why is compressor asking for a serial number

    I had to uninstall/reinstall FCP 4.5 but after I reinstalled and when I want to export using compressor it asks me for a serial number. I only have the three books with serial's for FCP DVD 3 and Motion and Batch. I have reinstalled before but never had to put a serial in for compressor.

    It means you've had another "Version" on your drive before.
    The App store version does not require a serial number unless it sees certain files that indicates a previous installation of Logic.

  • Lightroom asking for a serial number: I don't have one

    it is asking me for a serial number that i do not have it

    Hi Efrain,
    Welcome to the Adobe Forums,
    The order that you purchased in March 2014 is of Photography CC, if the Light room is asking for serial number, do refer to :
    http://forums.adobe.com/thread/1108518
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    I hope this will resolve the issue.
    Regards
    Rajshree

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