After installing X Mavericks it did not install numbers, pages and keynotes

As Apple presented X Mavericks, it promotes that these apps are for free with the installation, why didnt they install and why are they charging me 19,9 USD for every app is I try to donload it from the App Store?

http://www.apple.com/creativity-apps/mac/
if you navigate down, it says:
We want everyone to have the best possible experience with the products we make. That’s why iPhoto, iMovie, GarageBand, Pages, Numbers, and Keynote are now free with every Mac and iOS device.* And all six apps are better than ever. So you can do amazing things with your photos, movies, music, documents, spreadsheets, and presentations. They’re all built with a 64‑bit architecture to take full advantage of our powerful hardware. And with iCloud built into each app, your devices work and play together beautifully.

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Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

Recently I updated to Maverick -- I also updated Numbers, Pages and Keynote. NOW, I cannot open my pages documents. I get a message that I need a newer version of Pages. I have the newest version (5.2). How do I get around this to view my documents?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Peter

Are app numbers, Pages and Keynote already installed in mac book pro?

My book pro dont have 3 apps that official website told about basic app that already come with book pro?
Or i understood something wrong...
i see those 3 apps in appstore for perchase 19.99 per app...
Thankyou ('v')

On October 22, 2013, Apple announced that its Pages, Numbers, and Keynote apps are available free with every qualifying new Mac. If you purchased a qualifying Mac on or after October 1, 2013, that did not include Pages, Numbers, and Keynote, you can download them free by following the steps below.
http://www.apple.com/creativity-apps/mac/up-to-date/

Can not find applications pages and numbers after I reinstall to os X. I've read that this applications are free.

Good day. I did an upload for my mac and now I have an Mac os X. I've read that with this system you provide applications: numbers and pages and others for free. I checked in Purchase for that and I dont see them.
Thank you.

Welcome to Apple Support Communities
You only get Numbers, Pages and Keynote for free if you purchased a Mac after October 1st or if you have got iWork '09 installed. If not, you have to pay for these applications

While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

The installer should have gone into your Apple Software Update folder:
C:\USERS\<user name>\AppData\Local\Apple\Apple Software Update
Right mouse click the msi file and select INSTALL

After installing elements 11 and using the editor, it will not reopen

after installing elements 11 and using the editor, it will not reopen

You know that you lost the layers when you saved it as a jpeg, right? But you're saying you can't add layers to the jpeg now when it's open in the editor? Go to Image>mode and be sure it's RGB, for starters. Are all the commands in the Layer menu grayed out?

TS3048 Even after installing new batteries and switching it on my magic mouse does not work. Sometimes it works but switches off (indicator light goes off) on its own after a few minutes.

Even after installing new batteries and switching it on my magic mouse does not work. Sometimes it works but switches off (indicator light goes off) on its own after a few minutes.

Try resetting the PRAM and SMC. Try making the device a favorite .
Barry

HT4623 I installed iOS 7 last night and when I started the i-pad this morning, it ask for a password. I did not set a password and now my i-Pad is disabled and I can't use it, can you help?

I up loaded iOS7 last night and when I opened my iPad this morning, I was ask for a password. The problem is, I did not set a password and when I used the 4 digits I would normally use, the i-Pad disabled and I cannot get it open. Can anyone help?

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I've deleted Pages and Keynote because they were not working, and can't install them now.

Good morning. First of all, sorry for my english, i'm spanish.
Today I've tried to open Pages to write a document, and the App would not open. When I click the icon, the App Store opens instead and says if i want to purchase the app. I've tried to say yes, because i thought this may be an update, but when i click yes, it says its unable to do anything.
So, i've tried with keynote and the behaviour was the same. Click on the icon and the app store opens with the same message. Numbers works fine. I'm on Mavericks, so nothing to do with Yosemite.
I've uninstalled Pages and Keynote because i thought that with the update from the other day, these two apps my have been corrputed, and i was going to install them again, but my surprise is that when I look for Pages, instead of letting me install it, it appears that i have to pay 17,99€ when i always had it for free!!
I've got a Macbook Pro 13" Retina late 2013 for a few months, and this is my first issue. Whan can i do? I Had these apps for free, and i don't want to expend so much money in two apps.
I really need help. Thank you.

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116451)

Host is down message after installing 8.0 and trying to run Genius

After installing 8.0 and attempting to start genius or connect my iphone, I get the message: We could not complete your iTunes Store request. The host is down. There was an error in the iTunes Store. Please try again later.
Everything else on iTunes appears to function. Nothing has changed over the past 2 days. Anyone else with the same problem?

I have the same problem with a similar message that tries to pop up when I try to turn Genius on. I'm wondering if something happened when I installed it.

Host is down message after installing 8.0 and trying to connect iPhone

After installing 8.0 and attempting to start genius or connect my iphone, I get the message: We could not complete your iTunes Store request. The host is down. There was an error in the iTunes Store. Please try again later.
Everything else on iTunes appears to function. Nothing has changed over the past 2 days. My original iPhone is in the emergency use mode. 2.1 is supposed to be added but since I can't connect to iTunes, I'm still in emergency use. Anyone else with the same problem?

I powered off the phone and reconnected with the same result. Is that what you meant?

IPAD Mini Locked after iOS upgrade, tried reset on iPAD did not work, plugged in and device not appearing in iTUNEs for reset/restore

PAD Mini Locked after iOS upgrade, tried reset on iPAD did not work, plugged in and device not appearing in iTUNEs for reset/restore. Just get an Apple Logo then a flashing blue screen as if it is caught booting up. This has happened twice before and iTunes restore fixed it. But this time device not appearing in iTunes.
Running iTunes for PC. But as stated restore has worked before! Any help greatly appreciated!!

Place the device in DFU mode and let iTunes restore the device to factory condition.

Itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

itunes refuses to open after installing yosemite. downloaded and installed the latest version but nada

Thank you for the response Linc- here are the first four dozen lines-
12/8/14 13:07:54.000 kernel[0]: memorystatus_thread: idle exiting pid 2205 [accountsd]
12/8/14 13:07:55.000 kernel[0]: memorystatus_thread: idle exiting pid 2236 [com.apple.Accoun]
12/8/14 13:07:56.000 kernel[0]: memorystatus_thread: idle exiting pid 2243 [com.apple.Addres]
12/8/14 13:07:57.000 kernel[0]: memorystatus_thread: idle exiting pid 2267 [CloudKeychainPro]
12/8/14 13:07:58.000 kernel[0]: memorystatus_thread: idle exiting pid 2212 [CalNCService]
12/8/14 13:07:59.000 kernel[0]: memorystatus_thread: idle exiting pid 2204 [CalendarAgent]
12/8/14 13:08:01.000 kernel[0]: memorystatus_thread: idle exiting pid 2269 [diagnosticd]
12/8/14 13:08:02.306 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:02.000 kernel[0]: memorystatus_thread: idle exiting pid 2271 [com.apple.CloudP]
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:02.769 com.apple.iCloudHelper[2237]: service connection interrupted
12/8/14 13:08:03.000 kernel[0]: memorystatus_thread: idle exiting pid 2268 [com.apple.sbd]
12/8/14 13:08:04.578 UserEventAgent[234]: com.apple.TMHelperAgent.SetupOffer enabled
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (1 total, 1 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)
12/8/14 13:08:04.000 kernel[0]: BUG in process suhelperd[177]: over-released legacy external boost assertions (0 total, 0 external, 0 legacy-external)

After Install IOS 8 and 8.0.2, the Ipad audio was distorted, and the bluetooth connection to audio speaker have wheezing.

After Install IOS 8 and 8.0.2, the Ipad audio was distorted, and the bluetooth connection to audio speaker have wheezing.

I ALSO just updated my brand new iphone 6 to 8.0.2, and I ALSO had my cellular service BRICKED.
All I get on the signal meter is Verizon 1x. Every so often 3G would popup and you could send a text (no calls though) but it's gone in seconds. So I can't send texts or make phone calls.
This phone worked immediately before the update and stopped working immediately after the update.
My neighbor has a iphone 5S. He updated to 8.0.2 lat week and had no problems UNTIL just this morning, when his phone stopped working - no cellular voice or data. He downgraded back to ios 8.0 but his cellular service never came back.
Called verizon - was told there were no service outages and then I got transferred to tech team.
Tech team had do all the Apple troubleshooting steps but nothing more. So they said "take it back."
So this BRAND NEW iPhone 6 phone is BRICKED because of iOS 8.0.2.
Thanks Apple!

After installing Windows 7 and changing my computer name , I installed again iTunes. Now I cann't syncronize my iPad and iPod anymore. Could you pease help me?

After installing Windoes 7 and changing the name of my computer, I can't syncronize my iPad and my iPod. No information given, in the bar on the left side I can't find my devices.
THankssssssssss

THIS PROBLEM HAPPENED TO ME .
IT HAS JUST ONE WAY TO SLOVE THIS PROBLEM :
YOU MUST RESTORE THEM .

After installing X Mavericks it did not install numbers, pages and keynotes

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