After iOS 6 update, iPad has wrong phone number for Facetime

I have my phone as well as my mom's on my iTunes account. She updated her phone today and signed into my account. When I updated my iPad this evening, it then associated my iPad with her number for Facetime and I've spent the last 2 hours searching for how to change it without success. It has my email--since it's the only one associated with the iTunes account, but I'd like to not have her phone on my iPad. Anyone have any ideas on how to get her number off of it?

Do you have the mute switch engaged? It's the little slider over the volume buttons on the side. If you can see orange, it's engaged. Slide it the other way.

Similar Messages

Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??

Help! I received a message on my iPhone that "phone Number Added to iPad4 [NAME of IPAD] is now using [PHONE NUMBER] for FaceTime and iMessage" and it is not my iPad!! What do I do, how do I shut them out??

Use a strong password and set up Two Step Verification on your account.
http://support.apple.com/kb/ht5570

HT204380 Can I set my phone number for FaceTime on the iPad mini?

Can I set my phone number for FaceTime on the iPad mini?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

HT5622 I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

I had this pop up: Add (phone number) for Facetime and iMessage. This phone number was associated with AppleID on iPhone. I havent used it or done anything. What does this mean? Is someone using my ID and do they have my pasword.?

If it isn't from something you did (like update iOS on an iPhone, or activate a new iPhone), then yes, I would be suspicious.

After ios 8 update ipad began to crash

after ios 8 update apps been crashing and ipad began rebooting by it self it use to do it when first updated to ios 7 until the bug fix update was sent out what to do

Similar problem too with iPad 2. After updating it just continues to search and won't connect to 3G (verizon). I spent 5 hours at the local apple store and they couldn't solve the problem. There was another person there too with the exact same problem with an iPad 2 and they couldn't fix it either.
After all of this time they had no solution except to buy a new iPad ....... unbelievable. The issue is not a coincidence and it is obviously due to the software update. Apple's arrogance to openly address and fix the issue is astounding. Very poor customer service for a company that is supposed to be so progressive.

Updating Ipad to provider Cellular number for face time

when I purchased my ipad mini I set it up with my existing apple id which had my iphone cell number included in it. I have since obtained a separate cell number to use with my ipad and would like to update the information to include this number. How would I go about this?

If you are talking about the phone number that is assigned to a cellular iPad, you cannot be reached using that phone number.
If you added a second iPhone to your account and it is associated with your Apple ID, sign out of Messages on the phone and the iPad, then sign in again on one of the iPhones and both numbers should be accessible to use when you activate Messages on the iPad again
Read this for more information.
iOS and OS X: Link your phone number and Apple ID for ... - Support

After iOS 8 update, iPad lost 3G connection

Hi
After iOS 8.0 update my iPad (iPad2 Wi-Fi + 3G 32GBModel A1396 MC983KS/A) looses 3G connection.
When I restart iPad it has good 3G connection. After few hours, when I have closed my cover and check IPad again 3G/2G connection has lost.
Connection won't come back. Only when I restart IPad I get connection back.
Is this a bug in the update?
When it will be corrected?

Similar problem too with iPad 2. After updating it just continues to search and won't connect to 3G (verizon). I spent 5 hours at the local apple store and they couldn't solve the problem. There was another person there too with the exact same problem with an iPad 2 and they couldn't fix it either.
After all of this time they had no solution except to buy a new iPad ....... unbelievable. The issue is not a coincidence and it is obviously due to the software update. Apple's arrogance to openly address and fix the issue is astounding. Very poor customer service for a company that is supposed to be so progressive.

Can't access mail after ios 8 Update- iPad 2

Updated to ios 8 on iPad 2. Tonight mail app has ben crashing after it trys to open. Repeatedly. Everything was working fine before upgrade and now having issues with mail, slow to open anything in Safari, poor wifi connection, etc. I feel like an idiot for trusting the upgrade, should have known better!! Genius Bar appointments are booked out a week and chat wants to charge me $19 to get with them. I feel like going back to Windows!! Terrible support from Apple!!!

Because Apple does not participate in the forum. That was indicated in the information that you agreed to when you joined the ASC. If you want to ask a question and describe your problem, maybe someone will answer. If you would like to speak with Apple, then you need to use the Contact Us link on the bottom of each page here.
And in your original post, you indicate that you solved the problem. In regards to your final question there, I would say the problem lies with your email provider. They determine what settings are necessary to access and use their email. If the account would not work with SSL on, and works with it turned off, that indicates they do not use SSL. I would be leery about an email provider that does not use some type of security.

Updating Phone Number for FaceTime and iMessage

My husband and I both have iPhones, iPads, and I just got a new MacBook Pro. We also share an apple ID. But for some reason I can't seem to get Facetime or iMessage to use my phone number... only my husbands. How do I make the contact number MY number? I already changed it on my Apple ID, but when I open FaceTime, it still only gives me the option to add my husband's number.

You can add an email address only with FaceTime and iMessage with an iPad and with any Mac or other iOS device besides the iPhone.
iMessage can be exchanged with any iOS compatible device and with a Mac running OS X 10.7 with the Messages Beta app.

Wrong phone number for iCloud Keychain

Hey so I just got a new iPhone 5c and it's asking me to use a security code for it and it sent the code to my other phone number. Is there a way it can transfer to my new one?

Quoted from another thread. This worked for me. Best of luck.
"hpmarcusJul 6, 2014 1:37 PM Re: Cant activate keychain cause the phone number on my iCloud changed! Tips?
Re: Cant activate keychain cause the phone number on my iCloud changed! Tips?in response to randers4
Already did that and still does not work. But I have found a solution:
On the iOS, when typing the iCloud passcode (4 digit), go to the "I forgot my password" option. You will be asked to repair the keychain saved configurations, choose yes. Then, type a new iCloud passcode (or the same as the previous one) and, finally, your phone number. Your mac should be able to see your iphone now to finish the keychain activation.
Sometimes Apple support is more a hindrance than a help!"

HT4137 iMessage has wrong contact number for me . How do I change it?

How do I change iMessage contact number for me?

You can go to Settings>iMessage and check to see what is showing under Send & Receive. Your phone number should be there, as well as any other device you have that is using the same Apple ID. The phone number should be taken from your phone when you activate iMessage. Again, if there are other devices that are using the same Apple ID, they would be listed there as well. See which ones have a check mark. You can remove those you do not want to use.

IMessage has wrong phone number how do I change it

My iPhone 4S uses the correct # and so did my ipad up until about a month ago. That's when my daughter got her new 5C and it was set up. She's only 10, so they set it up under my appleID, now her phone # is showing up on my Ipad as the number to send messages to. She is receiving all my text and I hers.
How do I change the number back to mine on the ipad?
Thank you

Try this on both you and your daughters iPhones:
1. go to settings>messages>send and receive
2. tap on the Apple ID and sign out
3. turn iMessage off and wait 10 seconds
4. turn iMessage on
5. this should activate iMessage with the iPhones own numbers
6. now only you sign into the Apple ID for iMessage
This should revert back to only your number and email showing as the contact info for iMessage and you both should not receive eachothers messages. Your daughter will still be able to iMessage but only with her number unless she creates another Apple ID just for iMessage.
Note: Only do steps 1-4 for the iPad

New Ipad, wrong phone number!

Hello, I just got my ipad, and was setting it up. My mother and i are on the same apple ID, and i just do everything for her. But my Ipad has her phone number and not mine? how do i fix it to mine?

You should use an email address.
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

TS3367 How do I change the phone number in FaceTime on my iPad?

Somehow my daughters phone number is in my settings. I need to change to mine so that I can receive messages and FaceTime on my iPad how do you change it?

Hi Lori284,
Thanks for using Apple Support Communities. You can correct your phone number for FaceTime and iMessage by following this article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
First remove the existing phone number:
Additional Information
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Then, you can use the top of the article to activate iMessage and FaceTime on the iPhone that uses your correct number.
Cheers,
- Ari

How do I change the phone number for iMessage on my iPad with a shared iTunes account

Any suggestions?

Hi Lori284,
Thanks for using Apple Support Communities. You can correct your phone number for FaceTime and iMessage by following this article:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
First remove the existing phone number:
Additional Information
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Then, you can use the top of the article to activate iMessage and FaceTime on the iPhone that uses your correct number.
Cheers,
- Ari

After iOS 6 update, iPad has wrong phone number for Facetime

Similar Messages

Maybe you are looking for