After IronPort upgrade - GATEWAY_TIMEOUT,
Hi
We have a rising issue where our users do not reach various websites without any apparent reason. The Policy trace suggests that everything is ok, but they end up getting a
GATEWAY_TIMEOUT,
in their web browser whenever they try. We recently upgraded to the latest-n-greatest IronPort on our
S360´s (v7.1.3-014 for Web) and M160 (v7.7.0-202) and after that the trouble began. We have filed a bug report with Cisco without getting any sensible answers, in fact we have no answers at all.
Anyone else out there with similar experiences ?
stj.
The GATEWAY_TIMEOUT error typically indicates that the IronPort Proxy device is unable to connect to the URL requested by the client. You can verify this by performing a telnet test to the destination URL from CLI of the IronPort applaince.If the telnet test fails it is an indication that IronPort request is blocked by an upstream device or IronPort did not recive a timely response from the upstream server.
Sample Telnet test from CLI
wsa.csw> telnet
Please select which interface you want to telnet from.
1. Auto
2. Management (10.0.60.21/24: wsa02.csw)
[1]> 2
Enter the remote hostname or IP address.
[]> www.google.com
Enter the remote port.
[25]> 80
Trying 172.XX.XX.XX
========
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MacBook Air (11-inch, Mid 2013)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
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Intel HD Graphics 5000 - VRAM: 1024 MB
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BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
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APPLE SSD SD0256F disk0 : (251 GB)
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Recovery HD (disk0s3) <not mounted>: 650 MB
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AirPlay: Version: 1.9 - SDK 10.9
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iSightAudio: Version: 7.7.3 - SDK 10.9
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Recovery HD (disk0s3) <not mounted>: 650 MB
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Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
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/Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
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Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5
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Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4
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Microsoft Upload Center: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
Microsoft Word: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Microsoft Word.app
My Day: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/My Day.app
Open XML for Excel: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Open XML for Excel.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Solver: Version: 1.0 - SDK 10.5
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SyncServicesAgent: Version: 14.3.8 - SDK 10.5
/Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
Time Machine:
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2% WindowServer
1% EtreCheck
0% ocspd
0% mds
0% mds_stores
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102 MB Finder
62 MB Safari
41 MB mds_stores
41 MB WindowServer
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1.19 GB Active RAM
302 MB Inactive RAM
507 MB Wired RAM
228 MB Page-ins
0 B Page-outs
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Fully Charged: No
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Full Charge Capacity (mAh): 5006
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
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Wake on Clamshell Open: Yes
Wake on LAN: Yes
AutoPowerOff Delay: 14400
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DarkWakeBackgroundTasks: 1
Display Sleep Uses Dim: Yes
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 15
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Wake on Clamshell Open: Yes
AutoPowerOff Delay: 14400
AutoPowerOff Enabled: 1
Current Power Source: Yes
DarkWakeBackgroundTasks: 0
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Standby Delay: 10800
Standby Enabled: 1
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No -
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Thanks,
Ranesh.. -
Object is to sync address and calendar between laptop with Max OS 10.4.11 and iPhone. Upgrade of our 10.4.11 laptop to 10.5 is accomplished and we now need to upgrade Quicktime and iTunes; however, the user name and password for the laptop is now not working after the upgrade to 10.5., though it was working prior to the upgrade, for file sharing.
@ BDAqua > I tried your suggestion but no luck. holding opt+command just gave me a blue screen and it rebotted, pushing the disk out of the drive. Yes, the macbook has 1 gb of ram. I realize that the min req. call for 2 gb of ram so i've got an order in for another dimm to put into the machine. Thanks for your suggestions.
@ a_brody > Yes. The machine was plugged into a power source. The disk promts you to do that and i recall aspect this form other installs. Thanks for the reminder tho! ( btw your second post is like greek to me man!)
@ Kuncklesmac > You're right about Snow Leopard being an upgrade from Leopard. I'm aware of this. And yes previously i've been told by Apple that I needed the Box Set (not the family pack. i am using the family pack for OS Snow Leopard) to upgrade my 10.4.11 mac - they never mentioned adding ram but i figured that out on my own and an apple specialist recommended it when i purchased Snow Leopard and confirmed that I coul duse the Snow Leopard to upgarde from Tiger (10.4.11). I've also read extensively (as i said above) that it isn't necessary (always) to buy the box set. Several 10.4.11 users report having upgraded using the Snow Leopard upgrade disk only (not the Box Set) without trouble on intel macs (also see the apple link i posted). So i'm just ondering how they did it and i cannot.
Thanks fo rall yor help! -
The MSS ECM FPM Steps are not working after the upgrade
Hi all,
The MSS ECM FPM Steps are not working after the upgrade. We use Java Webdynpro and MSS ECM (SP17), version 603.
On cliking the FPM steps, nothing is happening, however we can navigate using the buttons.
But this functionality was working before the upgrade.
Please let me know what should I do.
Thanks,
Sarayoodharan.Kclinet provided in the backend system was not correct during SSO certificate using tx-code strustsso2 - Cleint should be 000
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