After itunes and atv3 update the home sharing drops out

I updated aTV3 and itunes and after that the home sharing dropps out suddenly.

Hello Roossx2,
Thanks for using Apple Support Communities.
For more information, take a look at:
Troubleshooting Home Sharing
http://support.apple.com/kb/TS2972
Have a nice day,
Mario

Similar Messages

  • Home sharing drops out about once an hour

    Hi I have a brand new, week old 3rd Gen Rev A Apple TV and about once an hour the home sharing drops out stopping whatever we are watching.
    Router is a netgear cg814wg v3 located about 15-20 metres away from the Apple TV, Computer is running iTunes 11.4.0.18.

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.
    The following article(s) may help you.
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Sources of Interference
    Wifi Diagnostic Software (for Mac users)
    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/18

  • HT3819 Can 2 apple ID's share music and apps using the HOME SHARING?

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  • After the update the home sharing doesn't work anymore

    Last night I had an update from my Apple TV. After I updated it, the home sharing doesn't work anymore on any device. Not on my iPhone, iTunes, iPad, nothing. I double checked every setting and this isn't the problem. I have the newest version of iTunes. Please help!

    Hello Roossx2,
    Thanks for using Apple Support Communities.
    For more information, take a look at:
    Troubleshooting Home Sharing
    http://support.apple.com/kb/TS2972
    Have a nice day,
    Mario

  • HT4352 problem sharing iTunes with new Apple TV.(model MD199LL/A. I have iTunes and Apple TV set up with same address and passwords, enabled iTunes and Apple TV for home sharing and still nothing? I have latest iTunes and Apple TV update. Any other sugges

    Have a problem with Home Sharing with Apple TV and iTunes. Have latest iTunes and Apple TV downloads. Have both items set up for home sharing with same address and passwords. AppleTV running fine for everything else. FYI, my library is about 60gigs. AppleTV model is MD199LL/A if that matters. Really want to hear my entire music library and not just Purchased items. Thanks for any help!!!

    I have an older PC with Windows XP Professional on it. I updated to the latest iTunes and I am able to access the photos, etc. on it. However, my Windows 7 PC still does work (since last Apple TV update). Apple TV does not recognize that Home Sharing is turned here. The latter PC has all my current photos on it which I would like share with others on my Apple TV. A fix would be appreciated.

  • I just hooked up my apple tv and have done the home sharing  and I started watching a movie and it keeps pausing to load. Why is that?

    Why does the movies pause when watching on apple tv from home sharing and it said it would be two hour before i can watch one from the cloud

    Where are you trying to access them on Apple TV?
    If under the Movies icon, that will be accessing the cloud. Load times are dependent on your Internet connection.
    You need to be under the Computers icon to use home sharing. If it is having trouble loading here then it would be a local network issue.

  • Apple TV2 Home Sharing Drop Out after 25mins of playback

    iTunes: 10.5
    Mac 10.6.8
    Apple TV2 - 4.4.2
    Home Sharing a Libary
    Everything wired ethernet
    After I watch a movie - let's say Dark Knight from the shared itunes Libary using Home Sharing at about 25 minutes the movie will stop and the Apple TV goes back to the main menu screen. I can then browse to the shared library under computers and start watching it again. After about 25 minutes or so it will do the drop back to the menus.
    What gives? Until the 4.4.2 update I could watch anything for hours. It is also dropping back to the main menus when playing songs after 3-4 songs.
    I've restarted all the network and t

    I too upgraded to all the latest software (iTunes 10.2.1, iOS 4.2 on my Apple TV2) and am now experiencing drop-outs on home sharing every 10 minutes or so.
    I can force Apple TV to re-recognise iTunes by quitting iTunes and then reloading. I have however noticed that my iTunes library will intermittently return to the Apple TV "Computers" menu.
    Unlike others who have fixed the problem by merely disconnecting a wired ethernet link, I am running over wireless ('N' exclusively - is this anything to do with the problem??) This problem is quite irritating since my Apple TV/iTunes worked pretty well before the recent upgrades ...

  • Apple TV & Homehub 3 Home Sharing Drop Out

    Good morning all and my apologies for posting this in the BT Vision section but I didn't know where else to go.
    I've had BT Infinity for a few months now and been generally happy with the service.  I'm a Mac user and at the weekend I decided to purchase an Apple TV 3.  One of the main things I wanted to do with the ATV3 was to be able to use Home Sharing from my iTunes on my Mac.  I set everything up and it was all looking good, within minutes I was happily streaming video to my Apple TV.  5 minutes into playback however it dropped out.  It said on the Apple TV that Home Sharing needed to be enabled, I went back to the Mac, Home Sharing was enabled but I reconnected it again and it started working again.  5 minutes later again it disconnected.
    I'm no network/router expert but even then I knew something was wrong.  I started to trawl the Apple forums looking for people with similar issues and found a LOT!  Problem is that everyone has different routers, issues, fixes and none of the solutions I tried seem to work for me, such as changing the channel on the router, reboots etc.
    Basically I'm just really stuck now.  I'm not the most technical of people (but I do know some stuff) but I'd love some advice if anyone can help.  At the moment the Apple TV is practically unusable for me and I really would love to be able to have this working as when it does work for those brief few minutes it works really well and does exactly what I want it to.
    Many thanks in advance.
    Solved!
    Go to Solution.

    I should add I found the following on the Apple forums although this seemed to be quite an old post (2 or 3 years) and was for an older Home Hub as when I checked I couldn't seem to add the Port Maps in the same way as this post and got confused
    Solution:
    1. Update the software on Apple TV (Settings | General | Update software)
    2. Perform windows update (Start | All programs | Windows update)
    3. Obtain the latest release of iTunes software. Run iTunes. From the iTunes menu select About | Check for updates. I am running version 9.1.1.12.
    4. Check that you can view movie trailers from Apple TV. If you can't then you the apple TV has not connected to the BT home hub wireless network. You need to enter the BT home hub wireless key (which is found on the back of the bt home hub) as you password when you connect your apple TV to the wireless network. Check again that you can view Movie trailers. Don't proceed until you can.
    5. Enter the BT home hub manager (Start | All Programs | BT Home Hub | Hub manager). Select Advanced. Enter admin as the username and your password to your hub. This is either a password you entered when you first set up the hub or the S/N number printed on the back of the BT Home Hub. Click continue to advanced. Select Application sharing. Select Create a new game or application.
    Enter MyAppleTV against Name. Select Manual Entry of Port Maps.
    Enter this Information one line at a time:
    Protocol | Port range | Translate To ... | Trigger Protocol | Trigger Port
    TCP | 123 | TCP | TCP | 1
    TCP | 3689 | TCP | TCP | 1
    UDP | 5353 | UDP | UDP | 1
    TCP | 80 | TCP | TCP | 1
    TCP | 443 | TCP | TCP | 1
    TCP | 53 | TCP | TCP | 1
    6. In BT home hub manager navigate to the devices menu, just above application sharing. And select MyAppleTV from the drop down menu and assign it.
    7. Turn the power off on the Apple TV, BT home hub, and PC. You must turn the BT home hub off.
    8. Turn on Home hub, PC. Wait for your network to return. When it has turn on apple TV.
    9. Open up iTunes. In the menu select Edit | Preferences | Apple TV. Check that Check for Apple TVs is selected.
    10. In iTunes under Library and Store, Devices should appear and within Devices Apple TV should appear.
    11. If this does not work then phone Apple support and do not let them fob you off by offering you a replacement Apple TV.

  • Re: Home Sharing drop out with Apple TV2

    I, too, am having a similar problem, but it seems to be slightly different from what most people here are experiencing. When I go to watch purchased content, my computer shows up but my it registers nothing in my library. Then, on my mac, I turn +Home Sharing+ off and then on again and everything shows up again for a while. However about five to ten minutes into watching the show, it stops and everything seems to have disappeared from the library again. Stop+start +Home Sharing+ again and it comes back.
    Wash. Rinse. Repeat.
    I'm running iTunes 10.2.1, OS X 10.6.7 and the latest iOS on the ATV. My wireless network (which everything is on) is managed by an Airport Extreme.

    Had the same issue this AM trying to stream tunes from iMac to TV2... dropped the connection about 3 songs in and kept skipping to the next song, would play it for about 45 seconds then skip to the next song. Very weird, but in searching the forum, I found a guy that said if you turn off the screen saver (set it to NEVER) and the sleep option (again, set it to NEVER) then all should be fine. So far so good... playing thru and has been for the past hour. Until an update comes out, this is the best fix for me...

  • Apple TV Home Sharing dropping out

    Does anybody know, who speaks English not silico valley cyberspace talk, how to fix it. When I start to watch a movie after 3  mins the movie stops and I am asked to jojn home sharing, as it is already on I have to reboot. the smae thing happens in another 3 mins.

    My host Mac is in the room directly above my Apple TV. I tried most everything and still could not keep a solid connection. I was just getting ready to run a hard line ethernet cable through the wall from the host Mac to the Apple TV when a friend suggested I try a powerline device.  I bought THIS ONE and it works perfectly! 
    You get two devices in the box.  You plug one into a wall outlet near your host computer then run an ethernet cable from it to you computer.  Plug the second one into a wall outlet near your Apple TV and run an ethernet cable from it to the Apple TV. Once both are pluggin in and wired, you have to press a button on both devices to link them.  The whole thing took about 10 minutes get running.  Apple TV finallly works without drops and I diddn't have to run wire through the wall!
    Two things though:
    1) The devices must be plugged into a wall outlet. The insructions say they will not work from a power strip. 
    2) I found that the "Remote" app on my IPhone will not work since the system is now hardwired.

  • I SET UP THE HOME SHARING ON MY COMPUTER, AND i CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HELP

    I just bought my apple tv yesterday and SET UP THE HOME SHARING ON MY COMPUTER, I CAN STREAM MY PHOTOS AND SEE ALL THE VIDEOS AND LISTEN SONGS IN MY ITUNES, BUT CAN NOT DO HOME SHARING, ON THE TV, ALWAYS SHOWS "TURN ON HOME SHARING ON YOUR OMPUTER WITH YOUR ID WHICH I DID BUT NOTHING HAPPEN. WHAT'S WRONG? WHAT SHALL I DO NOW?

    I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem.  The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6.  (So maybe double check you have IPV6 turned off)
    So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
    You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
    Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time!

  • How do I change the home sharing email address on apple TV to a different user?

    My daughter was living with us for awhile and set up the home sharing with her email. Now I need to change to my itunes account and email. Nothing on the screen tells me how to do it. Help?

    I have done this on the computer but it doesn't change what shows on the apple TV. I think I need my daughter to turn it off on her computer? Thanks for your input.

  • ATV2 Home Sharing Drops Since Mountain Lion Upgrade

    I've found some stuff close to my issue, but really nothing addressing my issue.  I have 3 Apple TV 2's.  When running my 27" Mac on Lion, everything streamed wonderfully.  I have a BIG router capable of handling movie streaming, so the network should NOT be the problem.  After installing Mountain Lion, all three of my Apple TV's have been getting dropped from Home Sharing during the middle of a media stream.  It happens with regularity with music and movies.  Even Netfilx streams drop because Home Sharing drops out.  The only way to fix it thus far is to disconnect and re-connect Home Sharing at the 27" Mac, where the streams originate.  I'm certain this problem is due to the Mountain Lion upgrade.  Is there a fix or do I need to wait for Apple to push something out to us?

    For anyone else having the "white screen" issue with youtube, and/or yahoo issue. I seemed to have repaired the issue. I turned the parental controls off for both of my kids accounts, restarted my Mac, and the problem vanished.
    I also turned the parental controls back on after this, restarted the computer, and the problem came back.
    *** This is 100% a Parental Control/Mountain Lion glitch. Hopefully Apple knows and is working on a solution. The sooner they fix it, the sooner I can turn the parental controls back onto my kids accounts.

  • Home Sharing drops when I move from one router to another on an extended network???  HELP.

    I have an airport extreme as my main router.  I bought an airport express to get a stronger signal across the house.  The express is set to bridge mode.  When I start playing a movie using home sharing near one wireless router and move to a location near the other router, the home sharing drops.  I have to return to my computer and close itunes and reopen to get it to work again.  Very frustrating.  I have to reset iTunes constantly.  Please help.
    Thanks,
    JOE

    Ahhhhh. I was running in circles not being familiar with MacOSX. However, I seem to have accomplished what I wanted. I hadn't noticed that I could delete the other account by clicking the lock icon. Once I deleted it the migrated account became the default autologin account and all is well now. Cool. Pretty simple.

  • I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    Hi Monty,
    Sorry to say it, but this is normal for Apple TVs. I've owned a TV2 and a TV3, and neither lasted for an entire year. They are quite fragile and of low quality, and as you can see here, quite fussy even when they work. The wi-fi receiver on these are cheap and unreliable.
    Consider the $99 an annual rental fee. They rarely work for a whole year, so if you are going to use the platform, you will have to replace them constantly.
    Also, when one dies under warranty, never, never send it to Apple for repair. Go to the Apple Store for replacement. I sent my ATV3 in for warranty repair using a box sent to me by Apple, and although FedEx tracking showed it was accepted by Apple, it was never seen again. Apple won't replace it or even return my calls.

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