After itunes update my ipod touch is not syncing correctly first I got error message..ipod failed to complete sync because connection was lost..now it wont sync new music
After recent itunes update my ipod touch 4 is not syncing properly...I got error message twice "ipod failed to sync properly because connection was lost, please try again"... it continued acting weird, now when i click on "sync now" it says preparing to sync, it goes through steps quickly says sync finished but it doesnt update.. can anyone help?
There's a good guide here on how to roll back to 10.7 https://discussions.apple.com/thread/4559563?tstart=0
Similar Messages
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Please Help..
Trying to restore / update ipod 3rd generation - keep getting error message - The ipod touch could not be restores. An unknown error occurred (-1).Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. in that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
am trying to restore my Ipod touch 5 generation but I am receiving an error message that says your Ipod can not be restored you need your password I don't know my password so I don't know what to do. I have started the procedures 3 times but no luck till now
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now I cannot access itunes and it says I need to reinstall itunes. Will I lose all of my music?
Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins. -
My iPod touch 4th gen. Keeps giving me the error message "cannot connect to the app store when I sign in. I can open the app store and browse it but I can't download anything. I have full signal strength with my wi-fi and safari is working perfect. I turned it off and restarted it 3 times now. I have an iPad 2 and the app store works flawlessly with it. What is going on?
Same here on my lpad2. Can access the web just fine from browsers but cannot install new apps or updates in appl store. Seeing a few others reporting same issue tonight so likely an apple server issue and staff will notice it in network monitors and fix it...sometime this weekend.
Rob -
iTunes 10.6.0.40 will not open on Windows 7, no error messages come up. Have tried un-installing it and re-installing it many times. Please help.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2 -
Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
itune will not install correctly on my PC Error message reads "service 'apple mobile device' failed to start
Hello cynthialane,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best of luck,
Mario -
I downloaded a new version of I tunes yesterday and it did not install correctly- I cannot open I tunes, I have tried to download again, install again, repair and nothing... should I uninstall ITunes completely and reinstall fresh? what happens to my music collection, images, etc?
Hi bezoya,
Thanks for using Apple Support Communities. If iTunes is not launching after an update, I would recommend trying a thorough reinstall as described here:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari -
IPod Touch 4th Gen stuck in recovery mode, no error message!
I have an iPod Touch stuck in recovery mode. It has a picture of a usb cord pointing to the iTunes symbol. When I plug it into a computer it says "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." So i did. After it had finished it came up with that message again! Also I've tried using DFU mode and it didn't work. Suggestions?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
The first error message is: itunes.exe-System Error: the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem.
The second error message says: itunes: itunes was not installed correctly. Please reinstall itunes Error 7 (Windows error 126)
I have reinstalled several times and the same thing keeps happening. Does anyone know what to do?Ralph, both links you've posted point to the same place!
Ah, I see the second one is meant to lead to Tony's tip: https://discussions.apple.com/docs/DOC-6571
That one applies for certain launch errors that can occur when iTunes has otherwise installed successfully. I've addressed the same issue in the first box of my tip.
What would be interesting to know is if Aswim does indeed have QTMovieWin.dll in their Program Files\iTunes folder, and if removing it allows iTunes to launch? It would seem that different error messages may be thrown up by different versions of the file on different versions of the OS. Perhaps many more people have been doing a complete rebuild than needed to.
tt2 -
I keep getting a message saying that the itunes library cannot open because it was
created by an earlier version of itunes. I recently upgraded to the newest version of itunes.Try the following user tip with that one:
Empty/corrupt iTunes library after upgrade/crash -
I tried opening itunes today and got the message that I cannot access itunes because it was saved in a newer version.I have been using itunes for 10 years and never gotten this. I cannot restore an earlier version...any suggestions?
Unless you've recently attempted to downgrade iTunes this is probably a sign of a corrupt library file. See Empty/corrupt library after upgrade/crash.
tt2 -
i updated my itunes last week,and now when i buy a new game,it starts to download and then wipes and goes black.and says it can not be installed at this time,please help,,,,,,also whenever i deleate apps to make space on my ipad,the next time i turn it on i have a load of them right back on the ipad,,,so how do i keep them from coming back unless i want them back on? any help will be so very welcome,,thanks sking38494
ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me
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After sec. update 2008-007, Spaces does not function correctly
I installed the 2008-007 Security Update last night, and after restarting, I have found that spaces won't work correctly.
I have different apps set to different spaces, such as iTunes in 4 and safari in 2. If I'm in Safari, and use command-tab to switch to iTunes, the menu bar changes, and the keystrokes behave as if I'm in iTunes, but the screen won't change to that space; I have to do that manually (ctrl-arrow or hot corner).
Is this happening with anybody else out there?There's more than one type of reset ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
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